Growth through technology
Planning for e-commerce
What to consider when setting up e-commerce systems in your business and how to make the most of e-commerce opportunities.
Create an online shop
The key issues to consider when creating an online shop and selling your products and services online, including the benefits and how to get started.
Develop a digital marketing plan
What are the key components of a digital marketing plan, how to write each important section and what benefits can such a plan deliver to your business.
Cloud computing
What is cloud computing, what are its risks and benefits to your business, and how to outsource your IT to cloud.
Search engine optimisation (SEO)
Learn how to use search engine optimisation techniques to improve your website's ranking on search engine results pages and increase traffic to your site.
Pay-per-click and paid search advertising
How to use pay per click so that users will click through to your website when they seek your products online and you only pay when your ad is clicked.
Customer relationship management
Introduction to customer relationship management, the systems available, and how they can help you to improve sales and productivity.
Benefits of databases
Introduction to database management systems, and how they help businesses organise and access information efficiently.