Fair trading, accurate descriptions and Trading Standards

Knowing and abiding by consumer law protects your business and is positive for customers.

The penalties for breaking consumer protection laws can be severe. The Trading Standards Service, which enforces many of these regulations, can help you stay within the law.

Understanding and complying with the law will reduce the risk of legal action, avoid costly mistakes and help to protect your business reputation and increase customer satisfaction.

This guide explains fair trading laws that affect your business. It outlines the rules for describing your products and services. This guide provides advice on working with trading standards.