Retailing and the law

Fireworks retailing rules and responsibilities for businesses in Northern Ireland including how to apply for a licence to sell fireworks legally and safe storage.

An introduction to the rights customers have when buying goods or services from you including the right to complain and protection from unfair contract terms.

Rules and regulations for selling age-restricted products and services, including tobacco and alcohol, as well as steps to prevent underage sales.

Customers' legal rights to return goods, receive refunds for goods, complain about unsatisfactory goods and make claims under guarantees and warranties.

An overview of the rules about consumer credit and whether your business needs a consumer credit licence from the Financial Conduct Authority.

Rules governing contracts between traders and consumers including the information that consumers must receive before a sale and cooling off periods.

How businesses can adapt to peak trading seasons and comply with Sunday trading regulations.

An introduction to fair-trading laws, accurate descriptions and the role of Trading Standards and how the rules apply to your business and what you must do.

Manufacturers and retailers must respect laws on packaging and labelling before trading their products.

The law applying to the supply and sale of goods (including food and drink) by weight or other measures such as volume or length.

Guidance for traders on the regulations covering selling price information they provide to consumers to prevent misleading them.