Make child maintenance deductions from an employee's pay

When you must contact the Child Maintenance Service

Guide

You must contact the Child Maintenance Service within 10 days if:

  • you’re asked to set up a deduction from earnings order (DEO) for someone who does not work for you
  • there’s a problem setting up an employee’s DEO
  • your employee leaves your employment
  • your business stops trading

How to contact the Child Maintenance Service

You can either:

Child Maintenance Service Employer Payment Team
Email: 2012scheme.employerservice@dwp.gov.uk
Telephone: 0800 232 1961
Text relay number: 18001 0800 171 2345
Monday to Friday, 8am to 5pm
nidirect guidance on contacting 08 and 03 telephone numbers

  • CMS employer helpline
    0800 232 1961
  • CMS text relay number
    18001 0800 171 2345
Developed with:
  • Department for Communities