Anti-bribery policies
In this guide:
- Set up employment policies for your business
- Advantages of employment policies
- Employment policies: what types should I use?
- Working time and time off policies
- Equality and diversity workplace policies
- Health and safety workplace policies
- Disciplinary, grievance, bullying and harassment policies
- Workplace policies to help you protect your assets
- Anti-bribery policies
- Training and performance management policies
- Pay, rewards and benefits policies
- Managing personal relationships at work
- Writing and communicating staff policies
Advantages of employment policies
Why it’s beneficial to have employment policies in place in your business.
There are many advantages to having suitable employment policies in place. For example, setting standards within your business can help with healthy workplace relations.
Benefits of having employment policies
Other advantages of having employment policies can include:
- a reduction in the need for disciplinary and legal action
- increased productivity and morale
- better employee retention
- employees know what is expected of them
- protection from breaches of employment legislation
- a framework where a delegation of decision-making is equitably agreed upon can maintain morale
- providing a means of communicating information to new employees
Clear policy making can also be positive for your business' reputation externally, eg among clients and the local community.
Having suitable policies in place can also make it easier to attract new staff.
To access templates for workplace policies that you can download, tailor, and use, see HR documents and templates.
Employment document toolkit
The Labour Relations Agency (LRA) also has a free employment document toolkit, once employers are registered they can unlock free core employment guides to help them build documents, policies, and procedures for their own organisation.
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Employment policies: what types should I use?
A list of the common types of employment policies that employers can set up.
The employment policies that you have will depend on the size and nature of your business. For example, if your staff operate machinery, it may be a good idea to implement a specific staff policy on drugs and alcohol use. If most of your staff use computers most of the time, you should have an email and internet acceptable use policy.
Common types of employment policies
Type of Employment policy Further Information Maternity/paternity/adoption/parental bereavement policy Statutory leave and pay entitlements Working time and time off policy Working time Equality and diversity workplace policy Diversity, equality, and inclusion in the workplace Health and safety policy Health and safety Pay policy Staff pay Bullying and harassment policy Bullying and harassment Rewards, benefits and expenses policy Expenses and benefits Discipline/dismissal and grievance policy Dismissing employees Redundancy policy Redundancy, restructures, and change Measures to improve performance or manage change Bribery policy Anti-bribery policies Policies on the use of company facilities, eg email, internet, and phone use Other key HR policies and templates Training and development policy Performance management and staff training templates Policy of right of search/social media usage Policies to help you protect your assets Patents and copyrights policy Patents, trademarks, copyright, and design Confidential information policy UK General Data Protection Regulation (UK GDPR) Policies on whistleblowing/protected disclosures Policies to help you protect your assets Smoking, drugs, and alcohol policies Workplace policies on smoking, drugs, and alcohol Sickness absence policy Absence and sickness policies: what to include Flexible working policy Flexible working: the law and best practice Hybrid working policy Hybrid working - employer guidance
To access employment policy templates that you can download, tailor, and use for your business, see HR documents and templates.Employment document toolkit
The Labour Relations Agency (LRA) also has a free employment document toolkit, once employers are registered they can unlock free core employment guides to help them build documents, policies, and procedures for their own organisation.
Employment policies: legal requirements
Note that it is a legal requirement to set out your health and safety policy in writing if you have five or more employees. It is also a legal requirement to set out your disciplinary rules and discipline and grievance procedures in writing.
If, following an assessment, there is a risk that someone performing services for your business might carry out acts of bribery, you will need to have a procedure in place to prevent such acts. Read more on anti-bribery policies.
Communicating your employment policies
A workplace policy can be part of your employee/company handbook or you could set it out in a separate document. However, for your discipline and grievance policies, you must either set them out in a written statement of main terms and conditions of employment or refer in a written statement to a place where the employee can read them, eg the company intranet.
You should make staff aware that your employment policies exist, particularly during the induction process - see induction programme: what to include, and make sure workers can easily access them if necessary, eg by having them pinned up on a noticeboard or put on the company intranet.
Employment policies: contractual status
Workplace policies generally aren't contractually binding unless they expressly state otherwise.
However, terms of some employment policies could be seen as contractually binding through custom and practice, ie where workers follow certain working practices or receive certain benefits over a significant period of time, and ultimately it will be up to an Industrial Tribunal to decide on the contractual nature of policies.
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Working time and time off policies
Policies covering leave and absence, working hours, and overtime.
A policy on working time and time off should cover a number of areas.
Leave and absence
Occasionally, your workers will want or need time off.
In certain circumstances, you are legally obliged to give your workers time off, eg to take annual leave, attend health and safety training, time off for dependants, and carry out trade union duties. See parental leave and time off for dependants and allowing time off work.
In other circumstances, you can use your discretion, eg requests involving moving house or looking after a sick relative. However, having policies in place that pre-empt these types of requests will ensure that you deal with such matters consistently.
Working hours
Workers aged 18 years old or above may only work an average of 48 hours per week averaged out over a 17-week period (other limits apply for younger workers). However, they have the right to sign an opt-out agreement, which allows them to work more than this.
It's a good idea to manage these working hours and keep appropriate records. See hours, rest breaks, and the working week.
Overtime
You are not obliged to offer overtime to your workers or require them to work it. However, any overtime policy should still set out the rules on overtime. This is particularly important if your workers have come to expect regular overtime - they could claim it had become a contractual entitlement through custom and practice.
Rates of overtime pay should be agreed with employees, as no minimum statutory levels apply, although you should ensure that workers are paid at least the national minimum wage for all hours worked. See how to manage overtime.
Work-life balance
Encouraging work-life balance is important for your business. To achieve this, and as they are statutory rights, you should definitely have policies on:
- parental leave
- flexible working
- maternity, adoption, and paternity leave and pay
See how to promote good work/life balance in your business.
To access templates that you can download, tailor, and use, see time off work policies and procedures.
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Equality and diversity workplace policies
How promoting equality and diversity policies can benefit your business and create an open, communicative workplace.
Workers are protected from discrimination on a wide range of grounds, eg gender, sexual orientation, and age. See how to prevent discrimination and value diversity.
Business benefits of promoting diversity
Many successful businesses go much further and actively promote diversity in both their strategic and human resources policies. If you value everyone as an individual, research shows that diversity can help stimulate creative interaction, motivate employees, and improve business performance.
If you do not yet have an equality and diversity policy in place, you could find it a useful management and recruitment tool. It should:
- explain your business' stance on diversity
- show how you intend to achieve a diverse working environment
- describe how managers and staff can participate in the business's commitment to diversity both within and outside the organisation
It's therefore important that workers contribute to the policy-making process. You can do this by asking them for their views on, for example:
- promoting good relationships in the workplace between individuals, managers, teams, and employers
- treating all workers fairly
- valuing and respecting differences
- understanding workers' needs to balance work and family commitments
- how to communicate with individuals through formal and informal communication channels
Equality guidance for small businesses
The Equality Commission supports businesses and helps to promote good practice in equality, diversity, and inclusion. Read the Equality Commission guidance for small businesses.
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Health and safety workplace policies
Legal obligations and best practices when writing health and safety policies.
If you have five or more employees, you must by law have a written health and safety policy. The health and safety policy should set out:
- your general approach and objectives in relation to health and safety
- the arrangements you have in place for managing health and safety in your business
However, good health and safety practice means that you should not only have such a policy but also manage it in a way that benefits your business, workers, clients, and local community.
Write a health and safety policy for your business.
Read Health and Safety Executive for Northern Ireland (HSENI) guidance on health and safety.
Policies to promote staff well-being
To promote the health and well-being of your staff, you also might want to consider policies on specific health-related issues, such as:
- stress at work - see how to deal with stress
- smoking, drugs, and alcohol - see workplace policies on smoking, drugs, and alcohol
To back up your health and safety policies, you may decide to introduce a range of facilities promoting good health amongst your workforce, eg gym access deals (dependant on gym contract terms), advice on how to give up smoking, alcohol or drugs counselling, and routine health check-ups.
The benefits for your business can include the improved overall health of your workers, and improved morale and productivity. See what you need to do about health and safety.
Consultation on health and safety matters
You're required by law to consult your employees on health and safety issues in the workplace and to make them aware of what's in your policy. See how to provide health and safety training and information.
However, you may decide to encourage them to get involved more fully in the process. This could involve devising safety rules, as well as giving useful feedback on how effectively policies are working.
To access templates that you can download, tailor, and use, see other key HR policies and templates.
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Disciplinary, grievance, bullying and harassment policies
The legal requirement to have written workplace disciplinary and grievance policies.
You are required by law to set out your disciplinary rules and disciplinary and grievance procedures, in writing.
It's also common for employers to have a separate bullying and harassment policy for their workplace.
Discipline and grievance policies
You must tell each employee about:
- your disciplinary rules
- your disciplinary/dismissal and grievance procedure
- the name of the person to whom they should appeal if they are unhappy about a disciplinary or dismissal decision, or to seek redress for a grievance
This information can be included in the employee's written statement or the written statement may refer the employee to a document where they can read it, eg in a staff handbook - see Invest Northern Ireland Employers' Handbook.
If you fail to issue this information in writing, and one of your employees makes an industrial tribunal case against you and wins, you may have to pay up to four weeks' wages on top of any other compensation the tribunal may award.
It's important that your disciplinary rules give examples of the types of behaviour that qualify as gross misconduct, eg fighting, bullying, and stealing. If you find that an employee has committed an act of gross misconduct, you could be entitled to dismiss them summarily without notice or pay in lieu of notice. You should ensure that you comply with the statutory dismissal procedures and the LRA Code of Practice on Discipline and Grievance even when dismissing for gross misconduct.
Read more on disciplinary procedures, hearings, and appeals, handling grievances, and dismissing employees.
To access templates that you can download, tailor, and use, see grievance and disciplinary procedures and templates.
Employment document toolkit
If you require further help with drawing up your disciplinary and grievance policies, the Labour Relations Agency (LRA) has a free employment document toolkit. Once you have registered you can get access to their free core employment guides to help you build documents, policies, and procedures for your own organisation.
Bullying and harassment policies
Bullying and harassment are conduct issues and therefore would normally fall under your disciplinary policy. However, many employers have a separate bullying and harassment policy given that such behaviour:
- needs dealing with sensitively
- can amount to gross misconduct
- may involve unlawful discrimination
There is no legislation that is specifically designed to address workplace bullying. However, bullying can be successfully challenged through existing legislation, ie civil, criminal, and employment law.
You have a legal duty to protect the health and safety of your workers. Bullying can also lead to a breakdown in trust and confidence between you and the alleged victim, leading to the employee resigning and claiming constructive dismissal.
Sexual harassment and harassment on the grounds of sex, disability, race, sexual orientation, religion/belief, and age are unlawful. Even if a worker harasses a colleague, the victim can make a discrimination claim against you.
You should have a clear policy on bullying and harassment so that staff understands that it's unacceptable. The policy should also include a procedure for dealing with claims of harassment or bullying should they arise.
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Workplace policies to help you protect your assets
Policies that should help to protect your physical property, intellectual property, branding, reputation, and image.
It makes good business sense to have workplace policies on issues such as:
- intellectual property
- confidentiality
- social media usage
- use of company facilities
- dress and appearance
- whistleblowing
- the right to search
These help you protect both your tangible and intangible business assets, which, once lost, may be difficult to regain.
Policies on intellectual property protection and confidentiality
If you design products or create other original output, eg music or printed matter, it is important to protect your intellectual property.
Therefore you need a workplace policy that states that:
- any original product or material developed in the course of an employee's work remains the property of the business
- employees have a duty to keep company information confidential
If you intend to rely on any kind of penalty clauses, you should always seek legal advice.
Read more on protecting intellectual property.
Social media workplace policy
The use of social media at work presents responsibilities regarding employees using various sites. Having a written social media policy for your business provides clear guidelines for employees.
Read more on managing employee use of social media. Read the Labour Relations Agency's advice on social media and the employment relationship.
Policies on dress and appearance
You are entitled to set out a code covering how you expect employees to dress and generally present themselves. This is particularly important where there are health and safety issues involved, eg in factories, building sites, or kitchens.
However, you must ensure that these codes are non-discriminatory, particularly in relation to gender and religion/belief. Read the Fair Employment Code of Practice from the Equality Commission.
Policy on the use of company facilities
It's a good idea to set up clear policies about the use of company facilities. In particular, you should have a policy on the use of the internet, email, and telephone.
Most email and internet policies aim to strike a balance between business and personal use. Setting out boundaries will help to minimise the risk of:
- having to take disciplinary action against staff
- a third party taking legal action against you
- harm to your IT system
- leakage of confidential information
In addition, if you intend to monitor staff usage of company facilities then you should carry out an impact assessment in advance of this.
To access templates that you can download, tailor, and use, see other key HR policies and templates.
Read more on monitoring and security of staff.
Whistleblowing policies
It is a good idea to have a policy on making protected disclosures - or 'whistleblowing'. This is because it will encourage workers to raise concerns about illegal activities and bad business practices internally - and prevent your business from receiving negative publicity.
Note that you do not need to treat the making of a protected disclosure as a grievance unless:
- the disclosure relates to a matter that the employee could raise as a grievance with you
- the employee intends for the disclosure to constitute the raising of a grievance
Read more on whistleblowing - qualifying disclosures.
Also see discipline, grievance, bullying, and harassment policies.
Right-to-search policies
You may only search an employee if this is allowed under their terms and conditions of employment.
Therefore, if you have a right-to-search policy, you should state that it is contractual. It is also important to remember that you should get an employee's consent before conducting a search.
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Anti-bribery policies
How to set up anti-bribery policies, and when your business may require them.
Your business may need to have a procedure in place to prevent acts of bribery.
You will only need such a procedure if - following an assessment - there is a risk that an agent, subsidiary or other person performing services for your business might carry out such acts.
Under UK law, there is a general offence of bribery, and of bribing a foreign official. Bribery is defined as giving someone financial or other advantages to induce them to perform their functions or activities improperly or to reward them for having already done so.
In addition, there is an offence relating to failure by a business to prevent a person associated with it from committing the above offences on its behalf in order to win business, keep business or gain a business advantage for the organisation.
You will have a statutory defence to the last of these offences if your business has adequate procedures in place to prevent bribery on your behalf.
Preventing bribery
To prevent bribery - and have a defence in case a charge of bribery is made against you - you should:
- assess whether your business is at risk and, if so, the level of that risk
- have an anti-bribery policy in place containing procedures proportionate to the risk you have identified, the scope and size of your business, and the country/countries in which you do business
- use due diligence to assess who you are dealing with and who you appoint to represent you
- communicate, train and raise awareness among employees and business partners
- monitor and review your procedures
Anti-bribery policy
Your anti-bribery policy should:
- include a clear prohibition of the offer, gift or acceptance of bribes
- detail the procedures that should be followed during business transactions
- give guidance on the provision of gifts, hospitality or expenses that may influence the outcome of business transactions
- provide guidance on political and charitable donations, including a prohibition of the payment of donations to political parties or charities that are directly linked to obtaining new business or gaining a business advantage
- require that any donations made in good faith are publicly disclosed
Note that the following are not considered acts of bribery:
- providing genuine business hospitality
- carrying out proportionate and reasonable promotional activities
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Training and performance management policies
Implement training policies and appraisal systems to encourage and develop the skills of your employees.
Having a training policy in place will enable you to plug any skills shortages in your workplace. This is beneficial to employees and will also have a positive impact on business performance.
A training policy can be implemented to allow employees to perform their current role more effectively or support them through a change in role.
You should ensure that your training policy is appropriate. This can be achieved by assessing whether it fits with your business plan and through discussions with employees, eg you may decide to offer training in-house for specific tasks, general company guidance for new starters, or refresher training for existing employees. Develop a staff training plan.
Performance management
Implementing an appraisal system is another way of improving your business performance. It represents a good opportunity to discuss with individual employees both their strengths and weaknesses, areas for development, and agree on new aims and objectives with them.
Businesses commonly carry out appraisals within a few months of a new employee starting or changing role within the business. For established employees, you may decide to use the appraisal system once or twice per year.
Some of the benefits of having appraisal-related performance targets are that employees understand what is expected of them and how these fit into the wider aims of the business. Targets are also a way of gaining useful feedback and ideas on how your business can be more effective in the future. Read more on managing staff performance.
To access templates that you can download, tailor and use, see performance management and staff training templates.
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Pay, rewards and benefits policies
Setting the right pay rates for your employees and establishing policies around rewards and benefits.
Pay is a key aspect of your relationship with your employees. Setting the right pay rates for your business will likely take into account your need to attract talented employees and retain those that you have already. Above all, pay rewards should be fair, and the process transparent. See how to set the right pay rates.
You may decide to implement a results-related pay system, such as commission or bonuses. These are provided by your business in addition to basic pay and can be used to reward employees who perform at a high level:
- commission is calculated based on the performance of an individual or a team
- bonuses may be connected to the performance of the entire business
Depending on the sector in which your business operates, eg in the catering trade, setting up a tips and gratuities system may be more appropriate. There are some circumstances when tips and gratuities can count towards the national minimum wage. See guidance on tips at work. For further advice on this, you may wish to contact HMRC.
You should be aware that there are certain types of business expenses that are tax deductible and others that are not. They may need to be disclosed to the relevant authorities. Read more on expenses and benefits.
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Managing personal relationships at work
Issues to consider on intimate personal or family relationships in the workplace.
Many personal relationships begin with people meeting at work, and many of these lead to long-term partnerships. This should not be viewed as a problem in itself, but it's important to recognise that relationships at work can cause a number of issues for both employers and the workforce.
Why have a workplace relationships policy?
Any employment policy about relationships at work is intended to ensure that staff don't commit - and are not open to allegations of acts of:
- inappropriate behaviour, including harassment
- favouritism
- abuse of authority
- conflict of interest
It is also intended to ensure that all employees feel confident of fair and consistent treatment without the fear that a relationship will influence their or other employees' treatment or wider working relationships.
Depending on the size of your business, you may also want to extend the policy to cover other types of relationships, such as those between relatives or family members.
Some companies go so far as to specify in employment contracts that employees can't form an intimate relationship with someone they work with, although this is probably unnecessary in most workplaces.
What types of relationships would a policy cover?
For the purposes of creating a policy, 'intimate relationships' or 'close personal or family relationships' apply to those relationships between people in the same team or department, or between a line manager and one of their team that could potentially be problematic. It does not refer to a straightforward friendship between colleagues.
Issues that could arise include the following:
- If one of the couple is the other's manager, what happens if disciplinary action has to be taken against the employee? Who will do the employee appraisals or performance reviews?
- Does either of the couple have any financial responsibilities, such as authorising expense claims or overtime payments, or deciding pay rates or increases?
- What happens when the employee applies for a post for which the manager would be conducting the interviews? Or when someone related to an existing employee applies for a job? (Conflicts of interest should, where possible, be avoided. This would minimise tribunal risks.)
General policy on relationships at work: what might it cover?
If you choose to have a policy about personal relationships at work, it should clarify the behaviour you expect from employees, eg that the relationship shouldn't affect their work and that there should be no favouritism or preferential treatment, particularly where one employee is more senior than the other.
You may wish to include guidance on what to do if an employee involved in recruitment is aware that a partner, relative, or even a close friend has applied for a job. You could state that they should declare this at the earliest opportunity.
Depending on the position and the employee's own role, you should consider:
- any potential conflict of interest
- how an appointment might affect the working environment
- any resulting risks that the relationship might cause
- what steps could be taken to address these matters
Remember that it can be a positive thing to have friends and family working together, as well as considering the potential risks.
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Writing and communicating staff policies
How to create staff policies and communicate them to your staff.
When writing staff policies the main steps are:
- Preparing - collecting information (anonymous staff views can be sought via a survey or series of surveys), opinions, and examining the options. Policies are more likely to be accepted if staff are involved in drawing them up. Involve unions, especially if you have collective agreements that specify they should be consulted, or existing elected employee representatives. Alternatively, set up a joint working group.
- Developing - policies should suit the specific needs of the business.
- Implementing - inform staff and provide training.
- Reviewing - this is to check that the policy is being used and is not damaging the business.
Check that your workplace policies are not unlawfully discriminatory, eg in relation to pay or dress/appearance.
Employment document toolkit
If in doubt, or if you require additional help with drawing up your employment documentation, the Labour Relations Agency (LRA) has a free employment document toolkit. Once registered you can access their free core employment guides to help you build documents, policies, and procedures for your own organisation. Find out about the free employment document toolkit.
How should policies be communicated to staff?
You could inform your staff of workplace policies by:
- displaying them on noticeboards where staff can easily read them
- adding details of them to the company network or intranet
- communicating in presentations
- including in a staff handbook
- including in a collective agreement with a union
- emailing details of your policies to staff
- sending as a written letter to the staff
- consider including any new policy as an item on team meeting agendas
- including in a staff induction programme
Making changes to workplace policies
If you wish to make a change to a policy, you will need the employee to agree to the changes, unless their contract allows you to make such variations without such agreement (typically terms in relation to working hours, place of work, and duties).
If you fail to get employees' agreement, they may be entitled to sue for breach of contract, or resign and claim constructive dismissal. Ultimately it will be up to an Industrial Tribunal to decide on the contractual nature of policies.
Introducing new workplace policies
If you are planning to introduce a new policy in your workplace, you should consider the following:
- What is the purpose of the policy?
- Have you consulted with managers, workers, and their representatives?
- Has someone been given overall responsibility for the policy?
- How are you going to communicate the policy to all workers?
- Have you given workers enough notice about the new policy?
- Have you thought through the potential cost of the policy?
- Does the policy change anyone's employment contract?
- How are you going to monitor and maintain the policy?
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Personal and stakeholder pension schemes
In this guide:
- Running a pension scheme
- Employer-sponsored pension schemes
- Personal and stakeholder pension schemes
- Tax advantages of pension schemes
- Regulation of workplace pension schemes
- Responsibilities of trustees of occupational pension schemes
- Responsibilities of employers for workplace pensions
- Buying or selling a business with a pension scheme
- Best practice checklist for workplace pensions
Employer-sponsored pension schemes
Providing access to an employer-sponsored pension scheme and the types of schemes available.
Employer contributions to a pension scheme registered with HM Revenue & Customs (HMRC) attract tax relief. This makes them a tax-efficient way of increasing employee benefits and remuneration - and provides a good incentive for employees to join the pension scheme.
Automatic enrolment
All employers must provide workers with a qualifying workplace pension. This process is called automatic enrolment.
Under automatic enrolment, the government has set a minimum percentage of qualifying earnings that has to be contributed by the employer. This is currently set at 3%. Qualifying earnings are currently earnings over £6,240 up to a maximum of £50,270 for the 2024-25 financial year.
Read more on automatic enrolment into a workplace pension.
Types of workplace pension schemes
There are several types of employer-sponsored pension schemes:
Defined benefit (salary-related) schemes
The pension payable depends on the employee's salary and the number of years of pensionable service. You must ensure that the scheme has sufficient funds to meet its obligations. If it does not, you will be required to make up any deficit.
Defined contribution (money-purchase) schemes
The pension payable depends mainly on the value of the employee's pension savings at retirement. Employers who contribute to these schemes typically contribute around 6% of basic salary. At retirement, the value of the savings depends on how much is paid in and how well it has been invested. Employees bear the risk of underperformance.
Hybrid schemes
The size of the pension depends on the combination of salary-related and money-purchase benefits. For example, employees might belong to a money-purchase scheme for the first few years, and transfer to a salary-related scheme once they have completed a certain number of years or reached a certain age ('nursery' schemes). Alternatively, they might be entitled to a final salary up to a certain level, with anything thereafter coming on a money-purchase basis. There are other possible combinations.
Defined contribution workplace pensions
There are four main types of defined contribution workplace pensions:
- defined contribution occupational pension schemes - contributions from employer and employees are held in trust, with the trustees responsible for managing the scheme funds
- group personal and stakeholder pension schemes - employers arrange access to personal pensions managed by a third party
- small self-administered pension schemes - normally schemes with fewer than 12 members and where all the members are trustees
- executive pension plans - designed specifically for directors, executives, and people who own their own business
Pensions guidance
Read more on how to choose the right pension scheme.
MoneyHelper provides further information on the different pension schemes.
HM Revenue & Customs (HMRC) offers a Pension Schemes Online service - a secure method for businesses to register and administer their pension schemes and complete a number of forms and returns online. Some pension forms and returns must be filed online.
It is a legal requirement for all work-based pension schemes that are registered with HMRC and have more than one member to also register with The Pensions Regulator. Read Pensions Regulator guidance on registering new schemes.
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Personal and stakeholder pension schemes
Running personal and stakeholder pension schemes.
Stakeholder pensions work in the same way as personal pension arrangements and are normally accessed through an employer, although they can also be bought directly from the pension provider.
The rules for stakeholder pensions changed on 1 October 2012. Employers are no longer required to designate a stakeholder scheme for their employees. However, stakeholder pension schemes can be used by employers for automatic enrolment purposes provided the scheme meets the necessary criteria.
If you had employees in a stakeholder pension scheme before 1 October 2012, you must carry on taking workers' contributions from their pay and send them to the scheme if the worker wants you to.
Read Pensions Regulator guidance on stakeholder pensions.
Read nidirect guidance on stakeholder pensions for individuals.
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Tax advantages of pension schemes
Understand the tax benefits of contributing to a pension scheme for employers and employees.
Pension schemes registered with HM Revenue & Customs (HMRC) enjoy significant tax advantages.
Within limits, contributions from employees to HMRC-registered pension schemes are effectively deducted from income before tax. Sometimes tax relief is given at the source. With other schemes, it has to be reclaimed by either the pension provider or the employee. If a taxpayer is on the basic rate of 20% and they pay £100 into a pension scheme, it will cost them £80 after tax relief is given.
Higher-rate taxpayers benefit even more. Income and capital gains generated within the pension fund also qualify for tax relief.
Pension savings and tax
Tax rules on pension savings were simplified. There is now no limit on the amount that may be contributed to a registered pension scheme, though individual pension schemes may set their own limits. However, there is an annual limit on the amount of tax relief that can be given on contributions and other increases in a person's pension rights.
Lifetime allowance
The lifetime allowance was abolished with effect from 6 April 2024.
Annual allowance
There is also an annual allowance that limits the annual tax relief which an individual may receive on pension contributions and other increases in a person's pension rights. More can be contributed but the tax exemption on the excess will be recovered. The annual allowance is £60,000 for 2024-25. Individuals who have been a member of a registered pension scheme and who have an unused annual allowance from the previous three tax years can carry that allowance forward, meaning they may not have to pay the annual allowance charge.
Tax relief
Tax relief can be given on private pension contributions worth up to 100% of your annual earnings. However, there is a limit on the amount of tax relief that may be given on pension scheme contributions and other increases in pension rights each year. The annual allowance for tax year 2024-25 is £60,000.
You will either get the tax relief automatically, or you will have to claim it yourself. It depends on the type of pension scheme you're in, and the rate of Income Tax you pay. There are two kinds of pension schemes where you get relief automatically. Either:
- your employer takes workplace pension contributions out of your pay before deducting Income Tax
- your pension provider claims tax relief from the government at the basic 20% rate and adds it to your pension pot ('relief at source')
Although pensions are taxed as income, there is another tax break when taking benefits for people who have built up a pension fund under a registered pension scheme. Up to 25% of the value of the fund - providing the aggregate of such lump sums does not exceed £268,275 - can be taken as a tax-free lump sum.
Employers also get tax breaks from registered pension schemes, because costs - including contributions and expenses - can usually be set off against corporation tax.
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Regulation of workplace pension schemes
The role, responsibilities, and powers of the Pensions Regulator and the Financial Conduct Authority for workplace pensions.
The Pensions Regulator and the Financial Conduct Authority (FCA) regulate workplace contract-based pension schemes, eg personal pensions or stakeholder policies where the employer is responsible for making contributions or deductions from employees' pay.
The role of the Pensions Regulator
The Pensions Regulator aims to protect the benefits of all those who have work-based pension schemes, to reduce the risk of problems arising that might cause a call on the Pension Protection Fund, and to promote good administration.
The Pensions Regulator:
- provides information to trustees, administrators, employers, and others to help them meet their responsibilities
- promotes good administration and governance
- regulates the requirements which apply to the payment of contributions by employers
- registers employers' compliance with automatic enrolment requirements and regulates compliance with the requirements
The role of the FCA
The FCA regulates the sale and marketing of all stakeholder pension schemes and all personal pension schemes, including group personal pensions and self-invested schemes (SIPPs). The FCA authorises firms that provide and operate schemes and also regulates firms that give advice to consumers about these schemes.
Although the Pensions Regulator regulates occupational pension schemes, the FCA regulates firms which provide investments and investment services to these schemes, such as investment managers who sell pension products. See MoneyHelper's guidance on pensions and retirement income.
How pension schemes are regulated
New employer-sponsored pension schemes must be registered with HM Revenue & Customs (HMRC) and the Pension Regulator's Register of Pension Schemes.
All administrators - except for the smallest schemes - must then submit an annual scheme return to the regulator that covers:
- basic details of the scheme
- registration and approval
- type and status
- breakdown of active, deferred, and pensioner members
- trustees, advisers and providers
- participating employers
- current financial information
The Pensions Regulator has powers to investigate any discrepancies that show up in these returns.
A qualified auditor must verify the existence and value of scheme assets, and in the case of defined benefit schemes, an actuary should determine whether the fund's future liabilities can be met from current assets. Auditors and actuaries are both required by law to alert the Regulator to potential problems with the schemes that they advise. Trustees, the employer, the administrators, or the professional advisers of any schemes in trouble are also expected to blow the whistle if misconduct is expected or uncovered.
The Pensions Regulator has a range of powers to collect data, information, contributions, and fees. Find out about the Pensions Regulator's approach to regulating workplace pensions.
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Responsibilities of trustees of occupational pension schemes
The role of trustees in the day-to-day running of final-salary pension schemes.
Defined benefit and occupational defined-contribution pension schemes are run by their trustees, whereas group personal pensions or stakeholder arrangements are normally run by the pension provider.
Trustee powers
In defined benefit and occupational defined-contribution schemes, the specific powers and duties of trustees will be contained in the trust deed and the scheme rules. Trustees must run the scheme in accordance with the trust deed and rules for the benefit of its beneficiaries - including members and in certain circumstances the employer too - without being swayed by the interests of the business.
Trustee appointment
At least one-third of trustees must be nominated by the members. The others are normally appointed either by the employer or by existing trustees. To qualify for appointment, they must be over the age of 18 and may be drawn from:
- scheme members
- employees
- professional trustees or professional trustee companies
- the employer
- a business associated with the scheme
Member-nominated trustees can only be removed if all the other trustees agree - or if action is taken against them by the Pensions Regulator or the courts. All trustees, including those nominated by the employer, must act in the interests of the schemes' beneficiaries (including members and in certain circumstances the employer), rather than those of the company.
Trustee duties
Trustees must be adequately trained in their duties, which include:
- ensuring the scheme is registered
- paying any levies due - eg to the Pensions Regulator
- holding meetings and keeping records of decisions and transactions
- keeping financial and member records
- appointing professional advisers
- establishing investment policy and appointing investment advisers to implement it
- providing information to members and beneficiaries
- sorting out member disputes
Trustee responsibilities
Trustees have particular responsibilities when things go wrong. For example, if the employer frequently fails to pay contributions on time, the trustees are obliged to notify the Pensions Regulator. And when a scheme is 'wound up' - terminated as opposed to closed to new members - with the assets being used for the benefit of members, the trustees are responsible for:
- notifying the tax authorities and the Pension Tracing Service
- obtaining professional advice to ensure that the scheme's assets are accounted for
- providing information to members and beneficiaries, until the process is completed
Some forms and returns must now be filed online using the HM Revenue & Customs (HMRC) Pension Schemes Online service. This includes notification of winding up a registered pension scheme.
If trustees fail in their duties, they may be subject to fines by the Pensions Regulator, or may even be held liable for scheme losses. The Pensions Regulator also has the power to suspend, remove, and prohibit trustees, in certain circumstances where the relevant conditions are met.
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Responsibilities of employers for workplace pensions
Responsibilities of employers for workplace pensions when making deductions and payments and for informing and consulting members.
Under current rules, employers have the following responsibilities for their workplace pension schemes.
Paying contributions on time
Firstly, you must ensure that the pension contributions are paid on time and that the money is handled properly.
Employees' contributions must be paid within 19 days of the end of the month in which they were deducted from pay. Missing this deadline can have serious repercussions - in some circumstances, trustees may have to report this to the Pensions Regulator and you may be liable to a fine. Your contribution must be paid by the date shown on the payment schedule.
Separate pension fund assets
You must have systems that differentiate between the assets of the business and the assets of the pension fund, and ensure that the latter is never used within the business.
Inform and consult employees
You must also ensure that there is adequate information and consultation with employees. For example, consult with employees if you decide to increase the pension age, close the scheme to new members, or stop employer contributions. This is now a legal requirement in respect of all workplace schemes.
Trustee assistance
You must also assist the trustees of defined benefit schemes in the performance of their duties, eg communicating with members. You have a legal responsibility to give employee trustees adequate paid time off to do the job and for training purposes.
If you are offering a group personal pension or stakeholder arrangement - where there are no trustees - you might also need to get involved in consulting and communicating with members on wider issues, eg when there are going to be changed to eligibility requirements or employer contributions.
If things go wrong
You have a legal responsibility to inform the Pensions Regulator when things go wrong, whether the problem is yours, that of the trustees, or that of others involved with the scheme such as the administrator. Read Pensions Regulator guidance on reporting breaches of the law.
Automatic enrolment into a workplace pension
All employers must provide workers with a qualifying workplace pension. This process called automatic enrolment, started in October 2012. Read more on automatic enrolment into a workplace pension.
For more information, see know your legal obligations on pensions.
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Buying or selling a business with a pension scheme
Your responsibilities when buying or selling a business with a pension scheme.
Employees' rights - particularly those under a contract of employment - are generally protected under the Transfer of Undertakings (Protection of Employment) (TUPE) legislation when one business is sold to another. See responsibilities to employees if you buy or sell a business.
Legal responsibilities
Although pension rights were specifically excluded from the original TUPE legislation, subsequent legislation has amended the situation:
- if you buy a business which runs an occupational pension scheme for employees, you have to provide those employees with access to a pension scheme that meets certain minimum conditions
- if you buy a business from a public sector body, you must offer transferred employees an occupational pension provision that is broadly comparable to that offered by the public sector body
- if you sell a business you cannot be sued by former employees for breach of contract or constructive dismissal arising from a loss or reduction in their pension rights as a result of the sale
TUPE regulations are particularly complex, so you should consult a solicitor when buying or selling a business. Choose a solicitor for your business.
Buying a business
If you are buying a business, you should consider carefully the liabilities that transfer upon purchase of the new business, for example, a commitment to make employer contributions to personal pensions, or an under-funded final-salary scheme. It is advisable to seek an indemnity from the other party against any possible shortfall. If you are selling a business, the other party may want an indemnity from you.
Either way, the trustees of a final-salary scheme should hear of the potential change as soon as possible. The Pensions Regulator should be informed of it as soon as it has gone through.
There has been an increase in the purchase of businesses for the sole purpose of obtaining the pension scheme. The Pensions Regulator exists to help protect the benefits of members of work-based pension schemes in these situations.
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Best practice checklist for workplace pensions
A checklist of good practice principles when choosing and running a workplace pension scheme.
Running a pension scheme is a highly regulated area. In addition to your legal obligations, there are general principles of best practice you should adhere to when running your workplace pension scheme.
Workplace pensions checklist
It's advisable to:
- consult a professional adviser on your legal obligations and find out which pension scheme is most suitable for your business
- choose a scheme registered by HM Revenue & Customs that can take full advantage of the new tax allowances
- consult with employee representatives or trade unions about any potential changes to the scheme
- provide scheme members with information about the scheme (such as how the scheme works, contributions payable, annual benefit statement, and funding arrangements) either electronically or in hard copy form - note that members can opt out of electronic information in which case you must provide information in hard copy format
- check periodically that your business' pension scheme is still registered with the Pensions Regulator
- seek guidance on any matters you do not understand
- assist trustees in the performance of their duties
- offer employees access to professional pensions advice - this can be done without incurring a tax charge providing the advice is available to all employees and costs less than £500 per employee per year
- consider managing your pension obligations online (you are already required to file some forms and returns online)
- check if it meets the requirements of an automatic enrolment scheme
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International business travel: expenses
In this guide:
- International business travel: employer responsibilities
- Business travel to Europe
- International business travel: employment contracts and policies
- International business travel: working hours and pay
- International business travel: health and safety
- International business travel: advance research and planning
- International business travel: expenses
- International business travel: bringing goods or cash on your journey
Business travel to Europe
The extra requirements your staff should be aware of if they are travelling to Europe for business.
Whether you're attending a conference or working in Europe, new rules apply if you or your staff need to travel to Europe for work. You will need to check the rules for each country you will visit. Common Travel Area rights are unaffected. If you are a British or Irish citizen you can work and live in the UK or Ireland without needing additional permission.
As well as the actions all travellers need to take, there are extra actions you or your staff must consider if travelling to the EU for business.
Please note: This guidance only applies to those travelling using a British passport. If you or your staff are travelling using an Irish passport you should check the travel advice from Department of Foreign Affairs.
Entry requirements
Entry requirements vary. Check the country-by-country guides for comprehensive guidance on the entry requirements for the country/countries you are travelling to and how to apply for a visa or work permit, if needed. See further information about providing services in Europe.
You should check if you need a visa or work permit if you are:
- taking part in activities that are not covered by a country’s visa-waiver rules
- staying for more than 90 days in a 180-day period for any reason
- transferring from the UK branch of a company to a branch in a different country (‘intra-corporate transfer’), even for a short period of time
- providing services (including under contract) in another country
If you are travelling for less than 90 days in a 180-day period, you will not need a visa if you are:
- going to a business meeting, attending a conference, attending cultural or sports events or exchanges
- travelling for journalistic or media purposes
You should always check with the country’s authorities or embassy before you travel, to make sure you meet their legal requirements.
Your luggage
If you’re taking goods to another country temporarily for business reasons you can usually apply for an ATA Carnet to avoid paying customs charges. This includes things like:
- samples to show at trade fairs or sales meetings
- publicity materials
- recorded film and audio
- large amounts of equipment such as cameras or sound equipment
- goods for educational, scientific or cultural purposes
- personal effects and sports goods
If you are leaving or entering the UK temporarily, including on a business trip, you do not need to declare your laptop or mobile phone to customs.
You will need to make a customs declaration if you are taking commercial goods out of the UK in your accompanied baggage or vehicle. Check the rules around Merchandise in Baggage for more information.
You need to make a declaration if you’re carrying €10,000 or more in or out of Northern Ireland from any country, including the EU. To check the guidance or obtain an online form see taking cash in and out of Northern Ireland.
Your earnings
Check if you will still have to pay UK Income Tax, and find out whether you will pay social security contributions in the country where you work or in the UK - see tax when working in an EU country.
Professional qualifications
To work in a regulated profession or provide services to clients in the EU (e.g. for engineering, teaching or legal services), you will need to have your professional qualifications recognised by the relevant regulatory or professional body in the EU Member State in which you are intending to work. Check the European Commission’s Regulated Professions Database (REGPROF) to find out if your profession is regulated in that country. You can check which professions are regulated in the UK to find out which regulatory or professional body you should contact and how to get your professional qualification recognised with them.
Insurance
If you are responsible for a business that sends staff abroad, check whether you need indemnity insurance for your employees.
General travel rules
Be sure to check the rules that apply to all travel to Europe. See travel or do business in Europe: Brexit guidance for the latest information and guidance. Rules include:
Passport validity
There are rules for British Citizen passport holders, travelling to Europe. You should check that your passport meets validity rules as you may need to renew it earlier than planned. How much time you need on your passport depends on the country you’re visiting. Check the entry requirements of the country you want to travel to. Allow up to 10 weeks for the renewal process. These rules do not apply to travel to Ireland.
Travel insurance and health cover
The European Health Insurance Card (EHIC) has been replaced by the Global Health Insurance Card (GHIC). If you have an existing EHIC you can continue to use it until the expiry date on the card. Once it expires, you'll need to apply for a UK GHIC to replace it. EHICs and GHICs are not an alternative to travel insurance. For further information, see travel insurance for UK citizens: a must-have for European trips.
See full information on getting the right travel insurance.
Driving in Europe
UK motorists driving their own vehicle to Europe may need to obtain a motor insurance Green Card and may need to display a UK sticker on their vehicle - see full information on driving in Europe. There are no additional requirements if you are hiring a car in Europe.
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International business travel: employment contracts and policies
Make sure your employment contracts and policies are correct before sending employees overseas.
As an employer, you can ask your employees to work in another country for your company, but if this is a likely requirement it should be written into the employment contract.
Amending employment contracts
If necessary, amend your employment contracts to detail this need for international business travel, but remember, there are rules you must observe when you change an employee's terms of employment.
Consider including a clause in your employee's contract that deals with business trips, for example: 'during the term of this agreement, you are expected to work internationally, but not for more than 31 days at a time'.
Unless circumstances are exceptional, an employee can't easily refuse to work in a different country if this requirement is written into their employment contract.
If the employee is working abroad for longer, specific requirements would need to be mentioned, eg applicable laws and payments. However, the wording of the clause would depend on the specific circumstances of the job and employee.
Effective employment policies for business travel
You should have a policy that details employee responsibilities while working overseas. This should be included in your staff handbook.
It should clearly define what represents unacceptable behaviour when travelling for business. Employees should know that if they are guilty of unacceptable behaviour, they will be dealt with through your existing disciplinary procedures. See disciplinary procedures, hearings and appeals.
Your policy should also explain other important topics such as claiming expenses, time-off in lieu if applicable, working hours, sickness, emergency procedures and driving.
See how to set up employment policies for your business.
Making business travel more convenient
Working in other countries can be less convenient for employees with family or care commitments. Give employees as much notice as possible ahead of business trips.
Where feasible, responsibility for overseas trips should be shared between employees. Also, consider ways of minimising the impact on other staff while colleagues are away on business trips.
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International business travel: working hours and pay
Working hours and pay issues employers need to be aware of when asking staff to travel abroad on business.
While working in other countries, employees can rightly expect to work the same hours and receive the same pay as specified in their employment contract.
Overtime and time in lieu of business travel
If it is usual practice for your business to pay overtime, employees can claim for overtime where applicable. See manage overtime.
You might agree to give employees time off in lieu of days worked in addition to those specified in their employment contract. This might also be applied to time spent travelling for business purposes. Such provisions should be explained within your employment handbook. See overtime and time off in lieu.
Employers have a legal responsibility to make sure employees do not work excessive hours. Employees should also be encouraged to take their statutory rest breaks.
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International business travel: health and safety
Learn more about health and safety and limit your risks before you send employees overseas.
As an employer, you have a legal responsibility to safeguard the health and safety of your employees. Therefore, on a trip-by-trip basis, you should assess the potential risks facing employees who need to travel to other countries to work for your business. See foreign travel advice for information on specific countries.
See health and safety basics for business and health and safety risk assessment.
Medical preparation for business travel
You must also be sure employees are fit to travel and work abroad. Before journeying to certain countries, vaccinations may be required. Staff that plan to travel for business should make an appointment with a GP at least six weeks before travelling to find out whether they need any immunisations or medication. Find out whether the employee needs to be aware of any specific health risks, eg malaria, and make sure they have the necessary medication. Foreign travel advice.
If the employee is taking prescribed medication, check it is legal in the destination to which they are travelling. Be sure to provide general health advice where necessary, such as the need to drink plenty of clean, bottled water when visiting hot countries.
Health insurance
The UK Global Health Insurance Card (UK GHIC) has replaced the existing European Health Insurance Card (EHIC). The EHIC or UK GHIC will be valid if staff are travelling to an EU country. If staff have a UK EHIC it will be valid until the expiry date on the card. Once it expires, they’ll need to apply for a UK GHIC to replace it. Apply for a UK Global Health Insurance Card.
You can use a UK passport to get medically necessary healthcare in Norway if you're a UK resident.
The UK GHIC is not a replacement for travel insurance. You should have private travel and medical insurance for the duration of your trip.
You must make sure employees are adequately insured against illness and injury while working in different countries. You should seek professional advice on this. See foreign travel insurance.
Employees must also know what to do in the event of a medical emergency. Details should be included in your employment policies. Storing the number of local emergency services (ie the overseas equivalent of 999) into a mobile phone is wise. You should have procedures in place should an employee suffer illness or injury while travelling for business.
Staying safe when travelling for business
As in the UK, the key to staying safe while overseas is not taking risks. Employees should not travel to unfamiliar places or show too much trust in strangers. Nor should they accept lifts or other offers (eg guided tours).
Valuable possessions should not be displayed in public, because it increases the chances of being robbed. Passports, valuables and credit cards (at least one) should be kept in the hotel safe. Carrying excessive cash is inadvisable. Money should be kept hidden.
Employees should be careful when taking photographs, videos or using binoculars. These activities might be misunderstood, especially near police or military installations. Full cooperation with local police and official agencies is advised.
Emergency measures when abroad
If money, a passport or anything else is stolen or an assault or serious crime takes place, it must be reported to the local police immediately. For example, you may need to provide a police report if you wish to claim insurance for lost or stolen goods.
Any stolen credit cards or travellers cheques should be cancelled straight away.
In the event of a serious emergency, you can call the Foreign & Commonwealth Office (FCO) Consular Assistance team on Tel 020 7008 1500.
Depending on the circumstances and if travelling on a UK passport, the British Embassy may be able to, for example:
- issue replacement passports
- provide help if your employee has been a victim of crime or is in hospital
- provide details of local lawyers, interpreters, doctors or funeral directors
Worldwide British consulates and embassies.
An employee may alternatively be travelling on an Irish passport in which case they should contact the Irish embassy or consulate in the location they are in if they need consular assistance when abroad.
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International business travel: advance research and planning
Get your research and planning right to ensure the trip is a success.
Having as much advance notice as possible of an overseas trip enables you to make cost-efficient travel and accommodation arrangements.
Make sure employees have valid passports and ensure you leave enough time to apply for a visa if necessary. See business travel to Europe.
Ensure you have comprehensive insurance, covering personal accidents, medical and emergency medical care, cancellations, delays, theft or loss of property, vehicle use, etc. See international business travel: health and safety.
Also, check that employees have a mobile phone, laptop, business cards, sufficient marketing material, access to money or a credit card and anything else they might need to make their business trip a success.
Clarifying business trip objectives
Brief employees on the objectives of their business trip before they leave. Make sure the employee has set up meetings or checked clients' needs before they depart. Advance communication (by phone or email) from the UK should be used to set up meetings or check specific client needs. The employee should take with them confirmation of any appointments.
Drawing up a detailed itinerary is a must if the business trip's objectives are to be achieved. Make sure you have a copy so that you know where the employee will be and when. Encourage them to contact you on a regular basis to keep you informed of their progress.
Local knowledge of local laws and cultures
Ahead of the business trip, both you and your employee should learn more about the destination - particularly any potential threats to their health or personal safety. To avoid mishaps and the possibility of causing any offence, check key cultural and business dos and don'ts. The employee must be mindful of laws that are different to those in the UK, eg alcohol consumption.
The employee must also make sure they comply with UK law as it is possible to be prosecuted for some crimes even if the crime did not take place in the UK.
See how to avoid corruption and bribery overseas.
In addition, if the Foreign & Commonwealth Office (FCO) advises against travelling to certain regions, it's wise to heed such warnings. See foreign travel advice.
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International business travel: expenses
Why keeping receipts for overseas expenditure is essential to claiming expenses for business travel.
Employers are advised to find out which expenses can be classed as allowances and whether money received by employees is subject to taxation. Expenses and benefits: travel and subsistence.
Tax and expenses when travelling for business purposes
Before travelling on business, employees should know which costs are allowable under the tax rules. The tax rules give relief for certain expenses incurred by employees who travel abroad on business. In general employers can meet or reimburse the actual cost of subsistence expenses and other incidental expenses without the employee incurring a tax charge. See travel and overnight expenses.
Overseas business travel: accommodation and subsistence benchmark rates
Employers can use benchmark rates published on the HMRC website when paying accommodation and subsistence expenses to employees travelling overseas. See expenses rates for employees travelling outside the UK.
Accommodation and subsistence payments paid or reimbursed at or below the published rates will not be liable for income tax or National Insurance contributions for employees who travel abroad.
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International business travel: bringing goods or cash on your journey
Restrictions and declarations that may be required when bringing goods and currency on business trips.
There are certain goods that cannot be brought back into the UK - even if they are freely available overseas. Employees need to be mindful of banned and restricted goods before returning to the UK. Some restricted goods can be brought in providing that a licence is granted.
Employees must be reminded that attempting to conceal banned or restricted goods in personal luggage can have severe legal consequences.
Travelling from Great Britain and Northern Ireland
If you’re travelling from Great Britain (England, Wales or Scotland) to Northern Ireland, you do not need to declare your goods if both of the following apply:
- you’re a UK resident
- you have already paid both VAT and excise duty (alcohol and tobacco only) on the goods in Great Britain
You may need to declare your goods if any of the following apply:
- you’re not a UK resident
- you’re taking in alcohol or tobacco over your allowances for Northern Ireland and excise duty has not been paid on them in Great Britain
- you’re taking in goods worth more than £390 and you have not paid VAT on them in Great Britain
Check if you need to declare your goods.
Travelling from Northern Ireland to Great Britain
If you’re travelling from Northern Ireland to Great Britain (England, Wales or Scotland) you do not have to declare any goods.
You’ll need to pay Import VAT on any goods you buy in Northern Ireland from shops that offer tax-free shopping under the VAT Retail Export Scheme.
Travelling in the EU
You can bring cash to the UK from an EU country, you do not need to declare it.
You may need to declare cash you take into EU countries - check with the authorities in the country you’re travelling to.
Travelling outside the EU
You must declare cash of €10,000 or more (or the equivalent in another currency) if you take it between the UK and any non-EU country.
Cash includes:
- notes and coins
- bankers’ drafts
- travellers’ cheques
- cheques (including travellers’ cheques) that are signed but not made out to a person or organisation
Declare cash
You can make a cash declaration online up to 72 hours before you travel. For further information, see taking cash in and out of Northern Ireland.
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International business travel: bringing goods or cash on your journey
In this guide:
- International business travel: employer responsibilities
- Business travel to Europe
- International business travel: employment contracts and policies
- International business travel: working hours and pay
- International business travel: health and safety
- International business travel: advance research and planning
- International business travel: expenses
- International business travel: bringing goods or cash on your journey
Business travel to Europe
The extra requirements your staff should be aware of if they are travelling to Europe for business.
Whether you're attending a conference or working in Europe, new rules apply if you or your staff need to travel to Europe for work. You will need to check the rules for each country you will visit. Common Travel Area rights are unaffected. If you are a British or Irish citizen you can work and live in the UK or Ireland without needing additional permission.
As well as the actions all travellers need to take, there are extra actions you or your staff must consider if travelling to the EU for business.
Please note: This guidance only applies to those travelling using a British passport. If you or your staff are travelling using an Irish passport you should check the travel advice from Department of Foreign Affairs.
Entry requirements
Entry requirements vary. Check the country-by-country guides for comprehensive guidance on the entry requirements for the country/countries you are travelling to and how to apply for a visa or work permit, if needed. See further information about providing services in Europe.
You should check if you need a visa or work permit if you are:
- taking part in activities that are not covered by a country’s visa-waiver rules
- staying for more than 90 days in a 180-day period for any reason
- transferring from the UK branch of a company to a branch in a different country (‘intra-corporate transfer’), even for a short period of time
- providing services (including under contract) in another country
If you are travelling for less than 90 days in a 180-day period, you will not need a visa if you are:
- going to a business meeting, attending a conference, attending cultural or sports events or exchanges
- travelling for journalistic or media purposes
You should always check with the country’s authorities or embassy before you travel, to make sure you meet their legal requirements.
Your luggage
If you’re taking goods to another country temporarily for business reasons you can usually apply for an ATA Carnet to avoid paying customs charges. This includes things like:
- samples to show at trade fairs or sales meetings
- publicity materials
- recorded film and audio
- large amounts of equipment such as cameras or sound equipment
- goods for educational, scientific or cultural purposes
- personal effects and sports goods
If you are leaving or entering the UK temporarily, including on a business trip, you do not need to declare your laptop or mobile phone to customs.
You will need to make a customs declaration if you are taking commercial goods out of the UK in your accompanied baggage or vehicle. Check the rules around Merchandise in Baggage for more information.
You need to make a declaration if you’re carrying €10,000 or more in or out of Northern Ireland from any country, including the EU. To check the guidance or obtain an online form see taking cash in and out of Northern Ireland.
Your earnings
Check if you will still have to pay UK Income Tax, and find out whether you will pay social security contributions in the country where you work or in the UK - see tax when working in an EU country.
Professional qualifications
To work in a regulated profession or provide services to clients in the EU (e.g. for engineering, teaching or legal services), you will need to have your professional qualifications recognised by the relevant regulatory or professional body in the EU Member State in which you are intending to work. Check the European Commission’s Regulated Professions Database (REGPROF) to find out if your profession is regulated in that country. You can check which professions are regulated in the UK to find out which regulatory or professional body you should contact and how to get your professional qualification recognised with them.
Insurance
If you are responsible for a business that sends staff abroad, check whether you need indemnity insurance for your employees.
General travel rules
Be sure to check the rules that apply to all travel to Europe. See travel or do business in Europe: Brexit guidance for the latest information and guidance. Rules include:
Passport validity
There are rules for British Citizen passport holders, travelling to Europe. You should check that your passport meets validity rules as you may need to renew it earlier than planned. How much time you need on your passport depends on the country you’re visiting. Check the entry requirements of the country you want to travel to. Allow up to 10 weeks for the renewal process. These rules do not apply to travel to Ireland.
Travel insurance and health cover
The European Health Insurance Card (EHIC) has been replaced by the Global Health Insurance Card (GHIC). If you have an existing EHIC you can continue to use it until the expiry date on the card. Once it expires, you'll need to apply for a UK GHIC to replace it. EHICs and GHICs are not an alternative to travel insurance. For further information, see travel insurance for UK citizens: a must-have for European trips.
See full information on getting the right travel insurance.
Driving in Europe
UK motorists driving their own vehicle to Europe may need to obtain a motor insurance Green Card and may need to display a UK sticker on their vehicle - see full information on driving in Europe. There are no additional requirements if you are hiring a car in Europe.
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International business travel: employment contracts and policies
Make sure your employment contracts and policies are correct before sending employees overseas.
As an employer, you can ask your employees to work in another country for your company, but if this is a likely requirement it should be written into the employment contract.
Amending employment contracts
If necessary, amend your employment contracts to detail this need for international business travel, but remember, there are rules you must observe when you change an employee's terms of employment.
Consider including a clause in your employee's contract that deals with business trips, for example: 'during the term of this agreement, you are expected to work internationally, but not for more than 31 days at a time'.
Unless circumstances are exceptional, an employee can't easily refuse to work in a different country if this requirement is written into their employment contract.
If the employee is working abroad for longer, specific requirements would need to be mentioned, eg applicable laws and payments. However, the wording of the clause would depend on the specific circumstances of the job and employee.
Effective employment policies for business travel
You should have a policy that details employee responsibilities while working overseas. This should be included in your staff handbook.
It should clearly define what represents unacceptable behaviour when travelling for business. Employees should know that if they are guilty of unacceptable behaviour, they will be dealt with through your existing disciplinary procedures. See disciplinary procedures, hearings and appeals.
Your policy should also explain other important topics such as claiming expenses, time-off in lieu if applicable, working hours, sickness, emergency procedures and driving.
See how to set up employment policies for your business.
Making business travel more convenient
Working in other countries can be less convenient for employees with family or care commitments. Give employees as much notice as possible ahead of business trips.
Where feasible, responsibility for overseas trips should be shared between employees. Also, consider ways of minimising the impact on other staff while colleagues are away on business trips.
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International business travel: working hours and pay
Working hours and pay issues employers need to be aware of when asking staff to travel abroad on business.
While working in other countries, employees can rightly expect to work the same hours and receive the same pay as specified in their employment contract.
Overtime and time in lieu of business travel
If it is usual practice for your business to pay overtime, employees can claim for overtime where applicable. See manage overtime.
You might agree to give employees time off in lieu of days worked in addition to those specified in their employment contract. This might also be applied to time spent travelling for business purposes. Such provisions should be explained within your employment handbook. See overtime and time off in lieu.
Employers have a legal responsibility to make sure employees do not work excessive hours. Employees should also be encouraged to take their statutory rest breaks.
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International business travel: health and safety
Learn more about health and safety and limit your risks before you send employees overseas.
As an employer, you have a legal responsibility to safeguard the health and safety of your employees. Therefore, on a trip-by-trip basis, you should assess the potential risks facing employees who need to travel to other countries to work for your business. See foreign travel advice for information on specific countries.
See health and safety basics for business and health and safety risk assessment.
Medical preparation for business travel
You must also be sure employees are fit to travel and work abroad. Before journeying to certain countries, vaccinations may be required. Staff that plan to travel for business should make an appointment with a GP at least six weeks before travelling to find out whether they need any immunisations or medication. Find out whether the employee needs to be aware of any specific health risks, eg malaria, and make sure they have the necessary medication. Foreign travel advice.
If the employee is taking prescribed medication, check it is legal in the destination to which they are travelling. Be sure to provide general health advice where necessary, such as the need to drink plenty of clean, bottled water when visiting hot countries.
Health insurance
The UK Global Health Insurance Card (UK GHIC) has replaced the existing European Health Insurance Card (EHIC). The EHIC or UK GHIC will be valid if staff are travelling to an EU country. If staff have a UK EHIC it will be valid until the expiry date on the card. Once it expires, they’ll need to apply for a UK GHIC to replace it. Apply for a UK Global Health Insurance Card.
You can use a UK passport to get medically necessary healthcare in Norway if you're a UK resident.
The UK GHIC is not a replacement for travel insurance. You should have private travel and medical insurance for the duration of your trip.
You must make sure employees are adequately insured against illness and injury while working in different countries. You should seek professional advice on this. See foreign travel insurance.
Employees must also know what to do in the event of a medical emergency. Details should be included in your employment policies. Storing the number of local emergency services (ie the overseas equivalent of 999) into a mobile phone is wise. You should have procedures in place should an employee suffer illness or injury while travelling for business.
Staying safe when travelling for business
As in the UK, the key to staying safe while overseas is not taking risks. Employees should not travel to unfamiliar places or show too much trust in strangers. Nor should they accept lifts or other offers (eg guided tours).
Valuable possessions should not be displayed in public, because it increases the chances of being robbed. Passports, valuables and credit cards (at least one) should be kept in the hotel safe. Carrying excessive cash is inadvisable. Money should be kept hidden.
Employees should be careful when taking photographs, videos or using binoculars. These activities might be misunderstood, especially near police or military installations. Full cooperation with local police and official agencies is advised.
Emergency measures when abroad
If money, a passport or anything else is stolen or an assault or serious crime takes place, it must be reported to the local police immediately. For example, you may need to provide a police report if you wish to claim insurance for lost or stolen goods.
Any stolen credit cards or travellers cheques should be cancelled straight away.
In the event of a serious emergency, you can call the Foreign & Commonwealth Office (FCO) Consular Assistance team on Tel 020 7008 1500.
Depending on the circumstances and if travelling on a UK passport, the British Embassy may be able to, for example:
- issue replacement passports
- provide help if your employee has been a victim of crime or is in hospital
- provide details of local lawyers, interpreters, doctors or funeral directors
Worldwide British consulates and embassies.
An employee may alternatively be travelling on an Irish passport in which case they should contact the Irish embassy or consulate in the location they are in if they need consular assistance when abroad.
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International business travel: advance research and planning
Get your research and planning right to ensure the trip is a success.
Having as much advance notice as possible of an overseas trip enables you to make cost-efficient travel and accommodation arrangements.
Make sure employees have valid passports and ensure you leave enough time to apply for a visa if necessary. See business travel to Europe.
Ensure you have comprehensive insurance, covering personal accidents, medical and emergency medical care, cancellations, delays, theft or loss of property, vehicle use, etc. See international business travel: health and safety.
Also, check that employees have a mobile phone, laptop, business cards, sufficient marketing material, access to money or a credit card and anything else they might need to make their business trip a success.
Clarifying business trip objectives
Brief employees on the objectives of their business trip before they leave. Make sure the employee has set up meetings or checked clients' needs before they depart. Advance communication (by phone or email) from the UK should be used to set up meetings or check specific client needs. The employee should take with them confirmation of any appointments.
Drawing up a detailed itinerary is a must if the business trip's objectives are to be achieved. Make sure you have a copy so that you know where the employee will be and when. Encourage them to contact you on a regular basis to keep you informed of their progress.
Local knowledge of local laws and cultures
Ahead of the business trip, both you and your employee should learn more about the destination - particularly any potential threats to their health or personal safety. To avoid mishaps and the possibility of causing any offence, check key cultural and business dos and don'ts. The employee must be mindful of laws that are different to those in the UK, eg alcohol consumption.
The employee must also make sure they comply with UK law as it is possible to be prosecuted for some crimes even if the crime did not take place in the UK.
See how to avoid corruption and bribery overseas.
In addition, if the Foreign & Commonwealth Office (FCO) advises against travelling to certain regions, it's wise to heed such warnings. See foreign travel advice.
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/content/international-business-travel-advance-research-and-planning
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International business travel: expenses
Why keeping receipts for overseas expenditure is essential to claiming expenses for business travel.
Employers are advised to find out which expenses can be classed as allowances and whether money received by employees is subject to taxation. Expenses and benefits: travel and subsistence.
Tax and expenses when travelling for business purposes
Before travelling on business, employees should know which costs are allowable under the tax rules. The tax rules give relief for certain expenses incurred by employees who travel abroad on business. In general employers can meet or reimburse the actual cost of subsistence expenses and other incidental expenses without the employee incurring a tax charge. See travel and overnight expenses.
Overseas business travel: accommodation and subsistence benchmark rates
Employers can use benchmark rates published on the HMRC website when paying accommodation and subsistence expenses to employees travelling overseas. See expenses rates for employees travelling outside the UK.
Accommodation and subsistence payments paid or reimbursed at or below the published rates will not be liable for income tax or National Insurance contributions for employees who travel abroad.
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International business travel: bringing goods or cash on your journey
Restrictions and declarations that may be required when bringing goods and currency on business trips.
There are certain goods that cannot be brought back into the UK - even if they are freely available overseas. Employees need to be mindful of banned and restricted goods before returning to the UK. Some restricted goods can be brought in providing that a licence is granted.
Employees must be reminded that attempting to conceal banned or restricted goods in personal luggage can have severe legal consequences.
Travelling from Great Britain and Northern Ireland
If you’re travelling from Great Britain (England, Wales or Scotland) to Northern Ireland, you do not need to declare your goods if both of the following apply:
- you’re a UK resident
- you have already paid both VAT and excise duty (alcohol and tobacco only) on the goods in Great Britain
You may need to declare your goods if any of the following apply:
- you’re not a UK resident
- you’re taking in alcohol or tobacco over your allowances for Northern Ireland and excise duty has not been paid on them in Great Britain
- you’re taking in goods worth more than £390 and you have not paid VAT on them in Great Britain
Check if you need to declare your goods.
Travelling from Northern Ireland to Great Britain
If you’re travelling from Northern Ireland to Great Britain (England, Wales or Scotland) you do not have to declare any goods.
You’ll need to pay Import VAT on any goods you buy in Northern Ireland from shops that offer tax-free shopping under the VAT Retail Export Scheme.
Travelling in the EU
You can bring cash to the UK from an EU country, you do not need to declare it.
You may need to declare cash you take into EU countries - check with the authorities in the country you’re travelling to.
Travelling outside the EU
You must declare cash of €10,000 or more (or the equivalent in another currency) if you take it between the UK and any non-EU country.
Cash includes:
- notes and coins
- bankers’ drafts
- travellers’ cheques
- cheques (including travellers’ cheques) that are signed but not made out to a person or organisation
Declare cash
You can make a cash declaration online up to 72 hours before you travel. For further information, see taking cash in and out of Northern Ireland.
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International business travel: working hours and pay
In this guide:
- International business travel: employer responsibilities
- Business travel to Europe
- International business travel: employment contracts and policies
- International business travel: working hours and pay
- International business travel: health and safety
- International business travel: advance research and planning
- International business travel: expenses
- International business travel: bringing goods or cash on your journey
Business travel to Europe
The extra requirements your staff should be aware of if they are travelling to Europe for business.
Whether you're attending a conference or working in Europe, new rules apply if you or your staff need to travel to Europe for work. You will need to check the rules for each country you will visit. Common Travel Area rights are unaffected. If you are a British or Irish citizen you can work and live in the UK or Ireland without needing additional permission.
As well as the actions all travellers need to take, there are extra actions you or your staff must consider if travelling to the EU for business.
Please note: This guidance only applies to those travelling using a British passport. If you or your staff are travelling using an Irish passport you should check the travel advice from Department of Foreign Affairs.
Entry requirements
Entry requirements vary. Check the country-by-country guides for comprehensive guidance on the entry requirements for the country/countries you are travelling to and how to apply for a visa or work permit, if needed. See further information about providing services in Europe.
You should check if you need a visa or work permit if you are:
- taking part in activities that are not covered by a country’s visa-waiver rules
- staying for more than 90 days in a 180-day period for any reason
- transferring from the UK branch of a company to a branch in a different country (‘intra-corporate transfer’), even for a short period of time
- providing services (including under contract) in another country
If you are travelling for less than 90 days in a 180-day period, you will not need a visa if you are:
- going to a business meeting, attending a conference, attending cultural or sports events or exchanges
- travelling for journalistic or media purposes
You should always check with the country’s authorities or embassy before you travel, to make sure you meet their legal requirements.
Your luggage
If you’re taking goods to another country temporarily for business reasons you can usually apply for an ATA Carnet to avoid paying customs charges. This includes things like:
- samples to show at trade fairs or sales meetings
- publicity materials
- recorded film and audio
- large amounts of equipment such as cameras or sound equipment
- goods for educational, scientific or cultural purposes
- personal effects and sports goods
If you are leaving or entering the UK temporarily, including on a business trip, you do not need to declare your laptop or mobile phone to customs.
You will need to make a customs declaration if you are taking commercial goods out of the UK in your accompanied baggage or vehicle. Check the rules around Merchandise in Baggage for more information.
You need to make a declaration if you’re carrying €10,000 or more in or out of Northern Ireland from any country, including the EU. To check the guidance or obtain an online form see taking cash in and out of Northern Ireland.
Your earnings
Check if you will still have to pay UK Income Tax, and find out whether you will pay social security contributions in the country where you work or in the UK - see tax when working in an EU country.
Professional qualifications
To work in a regulated profession or provide services to clients in the EU (e.g. for engineering, teaching or legal services), you will need to have your professional qualifications recognised by the relevant regulatory or professional body in the EU Member State in which you are intending to work. Check the European Commission’s Regulated Professions Database (REGPROF) to find out if your profession is regulated in that country. You can check which professions are regulated in the UK to find out which regulatory or professional body you should contact and how to get your professional qualification recognised with them.
Insurance
If you are responsible for a business that sends staff abroad, check whether you need indemnity insurance for your employees.
General travel rules
Be sure to check the rules that apply to all travel to Europe. See travel or do business in Europe: Brexit guidance for the latest information and guidance. Rules include:
Passport validity
There are rules for British Citizen passport holders, travelling to Europe. You should check that your passport meets validity rules as you may need to renew it earlier than planned. How much time you need on your passport depends on the country you’re visiting. Check the entry requirements of the country you want to travel to. Allow up to 10 weeks for the renewal process. These rules do not apply to travel to Ireland.
Travel insurance and health cover
The European Health Insurance Card (EHIC) has been replaced by the Global Health Insurance Card (GHIC). If you have an existing EHIC you can continue to use it until the expiry date on the card. Once it expires, you'll need to apply for a UK GHIC to replace it. EHICs and GHICs are not an alternative to travel insurance. For further information, see travel insurance for UK citizens: a must-have for European trips.
See full information on getting the right travel insurance.
Driving in Europe
UK motorists driving their own vehicle to Europe may need to obtain a motor insurance Green Card and may need to display a UK sticker on their vehicle - see full information on driving in Europe. There are no additional requirements if you are hiring a car in Europe.
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/content/business-travel-europe
Links
International business travel: employment contracts and policies
Make sure your employment contracts and policies are correct before sending employees overseas.
As an employer, you can ask your employees to work in another country for your company, but if this is a likely requirement it should be written into the employment contract.
Amending employment contracts
If necessary, amend your employment contracts to detail this need for international business travel, but remember, there are rules you must observe when you change an employee's terms of employment.
Consider including a clause in your employee's contract that deals with business trips, for example: 'during the term of this agreement, you are expected to work internationally, but not for more than 31 days at a time'.
Unless circumstances are exceptional, an employee can't easily refuse to work in a different country if this requirement is written into their employment contract.
If the employee is working abroad for longer, specific requirements would need to be mentioned, eg applicable laws and payments. However, the wording of the clause would depend on the specific circumstances of the job and employee.
Effective employment policies for business travel
You should have a policy that details employee responsibilities while working overseas. This should be included in your staff handbook.
It should clearly define what represents unacceptable behaviour when travelling for business. Employees should know that if they are guilty of unacceptable behaviour, they will be dealt with through your existing disciplinary procedures. See disciplinary procedures, hearings and appeals.
Your policy should also explain other important topics such as claiming expenses, time-off in lieu if applicable, working hours, sickness, emergency procedures and driving.
See how to set up employment policies for your business.
Making business travel more convenient
Working in other countries can be less convenient for employees with family or care commitments. Give employees as much notice as possible ahead of business trips.
Where feasible, responsibility for overseas trips should be shared between employees. Also, consider ways of minimising the impact on other staff while colleagues are away on business trips.
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Source URL
/content/international-business-travel-employment-contracts-and-policies
Links
International business travel: working hours and pay
Working hours and pay issues employers need to be aware of when asking staff to travel abroad on business.
While working in other countries, employees can rightly expect to work the same hours and receive the same pay as specified in their employment contract.
Overtime and time in lieu of business travel
If it is usual practice for your business to pay overtime, employees can claim for overtime where applicable. See manage overtime.
You might agree to give employees time off in lieu of days worked in addition to those specified in their employment contract. This might also be applied to time spent travelling for business purposes. Such provisions should be explained within your employment handbook. See overtime and time off in lieu.
Employers have a legal responsibility to make sure employees do not work excessive hours. Employees should also be encouraged to take their statutory rest breaks.
Also on this siteContent category
Source URL
/content/international-business-travel-working-hours-and-pay
Links
International business travel: health and safety
Learn more about health and safety and limit your risks before you send employees overseas.
As an employer, you have a legal responsibility to safeguard the health and safety of your employees. Therefore, on a trip-by-trip basis, you should assess the potential risks facing employees who need to travel to other countries to work for your business. See foreign travel advice for information on specific countries.
See health and safety basics for business and health and safety risk assessment.
Medical preparation for business travel
You must also be sure employees are fit to travel and work abroad. Before journeying to certain countries, vaccinations may be required. Staff that plan to travel for business should make an appointment with a GP at least six weeks before travelling to find out whether they need any immunisations or medication. Find out whether the employee needs to be aware of any specific health risks, eg malaria, and make sure they have the necessary medication. Foreign travel advice.
If the employee is taking prescribed medication, check it is legal in the destination to which they are travelling. Be sure to provide general health advice where necessary, such as the need to drink plenty of clean, bottled water when visiting hot countries.
Health insurance
The UK Global Health Insurance Card (UK GHIC) has replaced the existing European Health Insurance Card (EHIC). The EHIC or UK GHIC will be valid if staff are travelling to an EU country. If staff have a UK EHIC it will be valid until the expiry date on the card. Once it expires, they’ll need to apply for a UK GHIC to replace it. Apply for a UK Global Health Insurance Card.
You can use a UK passport to get medically necessary healthcare in Norway if you're a UK resident.
The UK GHIC is not a replacement for travel insurance. You should have private travel and medical insurance for the duration of your trip.
You must make sure employees are adequately insured against illness and injury while working in different countries. You should seek professional advice on this. See foreign travel insurance.
Employees must also know what to do in the event of a medical emergency. Details should be included in your employment policies. Storing the number of local emergency services (ie the overseas equivalent of 999) into a mobile phone is wise. You should have procedures in place should an employee suffer illness or injury while travelling for business.
Staying safe when travelling for business
As in the UK, the key to staying safe while overseas is not taking risks. Employees should not travel to unfamiliar places or show too much trust in strangers. Nor should they accept lifts or other offers (eg guided tours).
Valuable possessions should not be displayed in public, because it increases the chances of being robbed. Passports, valuables and credit cards (at least one) should be kept in the hotel safe. Carrying excessive cash is inadvisable. Money should be kept hidden.
Employees should be careful when taking photographs, videos or using binoculars. These activities might be misunderstood, especially near police or military installations. Full cooperation with local police and official agencies is advised.
Emergency measures when abroad
If money, a passport or anything else is stolen or an assault or serious crime takes place, it must be reported to the local police immediately. For example, you may need to provide a police report if you wish to claim insurance for lost or stolen goods.
Any stolen credit cards or travellers cheques should be cancelled straight away.
In the event of a serious emergency, you can call the Foreign & Commonwealth Office (FCO) Consular Assistance team on Tel 020 7008 1500.
Depending on the circumstances and if travelling on a UK passport, the British Embassy may be able to, for example:
- issue replacement passports
- provide help if your employee has been a victim of crime or is in hospital
- provide details of local lawyers, interpreters, doctors or funeral directors
Worldwide British consulates and embassies.
An employee may alternatively be travelling on an Irish passport in which case they should contact the Irish embassy or consulate in the location they are in if they need consular assistance when abroad.
Also on this sitePrimary parentContent category
Source URL
/content/international-business-travel-health-and-safety
Links
International business travel: advance research and planning
Get your research and planning right to ensure the trip is a success.
Having as much advance notice as possible of an overseas trip enables you to make cost-efficient travel and accommodation arrangements.
Make sure employees have valid passports and ensure you leave enough time to apply for a visa if necessary. See business travel to Europe.
Ensure you have comprehensive insurance, covering personal accidents, medical and emergency medical care, cancellations, delays, theft or loss of property, vehicle use, etc. See international business travel: health and safety.
Also, check that employees have a mobile phone, laptop, business cards, sufficient marketing material, access to money or a credit card and anything else they might need to make their business trip a success.
Clarifying business trip objectives
Brief employees on the objectives of their business trip before they leave. Make sure the employee has set up meetings or checked clients' needs before they depart. Advance communication (by phone or email) from the UK should be used to set up meetings or check specific client needs. The employee should take with them confirmation of any appointments.
Drawing up a detailed itinerary is a must if the business trip's objectives are to be achieved. Make sure you have a copy so that you know where the employee will be and when. Encourage them to contact you on a regular basis to keep you informed of their progress.
Local knowledge of local laws and cultures
Ahead of the business trip, both you and your employee should learn more about the destination - particularly any potential threats to their health or personal safety. To avoid mishaps and the possibility of causing any offence, check key cultural and business dos and don'ts. The employee must be mindful of laws that are different to those in the UK, eg alcohol consumption.
The employee must also make sure they comply with UK law as it is possible to be prosecuted for some crimes even if the crime did not take place in the UK.
See how to avoid corruption and bribery overseas.
In addition, if the Foreign & Commonwealth Office (FCO) advises against travelling to certain regions, it's wise to heed such warnings. See foreign travel advice.
Also on this sitePrimary parentContent category
Source URL
/content/international-business-travel-advance-research-and-planning
Links
International business travel: expenses
Why keeping receipts for overseas expenditure is essential to claiming expenses for business travel.
Employers are advised to find out which expenses can be classed as allowances and whether money received by employees is subject to taxation. Expenses and benefits: travel and subsistence.
Tax and expenses when travelling for business purposes
Before travelling on business, employees should know which costs are allowable under the tax rules. The tax rules give relief for certain expenses incurred by employees who travel abroad on business. In general employers can meet or reimburse the actual cost of subsistence expenses and other incidental expenses without the employee incurring a tax charge. See travel and overnight expenses.
Overseas business travel: accommodation and subsistence benchmark rates
Employers can use benchmark rates published on the HMRC website when paying accommodation and subsistence expenses to employees travelling overseas. See expenses rates for employees travelling outside the UK.
Accommodation and subsistence payments paid or reimbursed at or below the published rates will not be liable for income tax or National Insurance contributions for employees who travel abroad.
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International business travel: bringing goods or cash on your journey
Restrictions and declarations that may be required when bringing goods and currency on business trips.
There are certain goods that cannot be brought back into the UK - even if they are freely available overseas. Employees need to be mindful of banned and restricted goods before returning to the UK. Some restricted goods can be brought in providing that a licence is granted.
Employees must be reminded that attempting to conceal banned or restricted goods in personal luggage can have severe legal consequences.
Travelling from Great Britain and Northern Ireland
If you’re travelling from Great Britain (England, Wales or Scotland) to Northern Ireland, you do not need to declare your goods if both of the following apply:
- you’re a UK resident
- you have already paid both VAT and excise duty (alcohol and tobacco only) on the goods in Great Britain
You may need to declare your goods if any of the following apply:
- you’re not a UK resident
- you’re taking in alcohol or tobacco over your allowances for Northern Ireland and excise duty has not been paid on them in Great Britain
- you’re taking in goods worth more than £390 and you have not paid VAT on them in Great Britain
Check if you need to declare your goods.
Travelling from Northern Ireland to Great Britain
If you’re travelling from Northern Ireland to Great Britain (England, Wales or Scotland) you do not have to declare any goods.
You’ll need to pay Import VAT on any goods you buy in Northern Ireland from shops that offer tax-free shopping under the VAT Retail Export Scheme.
Travelling in the EU
You can bring cash to the UK from an EU country, you do not need to declare it.
You may need to declare cash you take into EU countries - check with the authorities in the country you’re travelling to.
Travelling outside the EU
You must declare cash of €10,000 or more (or the equivalent in another currency) if you take it between the UK and any non-EU country.
Cash includes:
- notes and coins
- bankers’ drafts
- travellers’ cheques
- cheques (including travellers’ cheques) that are signed but not made out to a person or organisation
Declare cash
You can make a cash declaration online up to 72 hours before you travel. For further information, see taking cash in and out of Northern Ireland.
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What are company values?
What are company values?
Company values sum up what your business stands for, what it strives to achieve and how it does things.
Company values are the core values or standards that guide the way you do business. They sum up what your business stands for, influences the organisational culture and drives how and why you do things. While business plans and strategies may change, the core values of your business will usually remain the same. Company values help businesses grow and evolve without losing focus on what is important to them.
Company values: types
There are many different company values a business can take on, usually in various combinations, to help guide them in the way in which they do things. Types of company values include:
- accountability
- collaboration
- customer focus
- diversity
- innovation
- integrity
- leadership
- one team
- partnerships
- passion
- professional
- quality
- respect
- staff development
Example of company values
There is no template for identifying core values for your business. Some businesses may identify only one or two company values that they feel are important to them eg a manufacturing business may highlight their company values as:
- customer focus: we strive to exceed customer expectations when delivering our products and;
- innovation: we continually search for new and better ways of doing things on an operational level and to produce new products
Other businesses may find that multiple company values are needed to help drive what their business does and how it does it. Every business is different and will have its own set of core company values - whether or not these are articulated.
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Communicate business values to employees
How communicating your business values to employees can help them understand what is expected of them.
It is important to communicate your business values to employees at all levels so that everyone understands what they mean. This will also help employees know how they will be expected to behave to deliver the business values in practice.
You and your senior managers need to practice the values of your business every day, leading by example, to show employees what is expected of them and encourage them to do the same.
How to raise awareness and understanding of values
There are many practical ways you can raise awareness and build understanding of your core business values among employees. For example, you could:
- publish details of your business values in recruitment and induction materials
- discuss core values with senior managers to make sure they understand the importance of the values to your business - brief managers on business values
- provide a face-to-face induction session regarding the business values and what they mean for all new employees
- create a specific statement or picture of the core business values - for example - on wallcharts, posters, or postcards
- use internal communication channels to explain more and show how business values are guiding behaviour
- recognise and celebrate people who demonstrate the business' values in practice
- quote or refer to the values in your presentations, briefings or written communications so that employees see how important they are to you - for example - articles in newsletters or a blog
- write to colleagues congratulating them on examples of behaviour that delivers the values and celebrate these examples with other employees
- make a symbolic commitment - eg a pledge to business values - that you sign up to and ask employees to follow suit
- hold question time sessions that invite employees to ask you and other senior managers how you are delivering values in practice
- hold an employee workshop to explore values and behaviours
- include regular features or case studies in internal newsletters - or on the intranet if you have one - to show how employees have used the business values to inform their decision making
- create an online quiz so that employees can test their own understanding of the values and explore required behaviours
- invite employees to articulate what values mean to them in their own way - for example by submitting photos, films, or objects
- invite employees to nominate colleagues they feel are really living the core values, and celebrate these colleagues - for example - through internal publications, the intranet or your own messages and briefings
- ask employees or external experts to give lunchtime talks on what the values mean or how other businesses have embedded their values
Also on this siteContent category
Source URL
/content/communicate-business-values-employees
Links
Brief managers on business values
How to help managers understand what your business values are, what they mean and how to put them into practice.
Managers have a key role to play in employee engagement - they are the crucial link between every business and its staff. You need to help your managers understand what the business values are, what they mean and how to put them into practice.
Practical ways to brief managers on business values
You could consider:
- running a workshop for managers - which could be particularly useful for new managers
- giving all managers a briefing pack that explains the business values, emphasising their importance and explains how employees are expected to deliver them
- providing guidance to managers on how to handle any employees who are failing to demonstrate the core business values in practice through their everyday behaviour
- making sure managers understand that they will be assessed on their own behaviour and the behaviour of their team using the core business values as a basis for the performance management process
- providing mentors for new managers to help them learn how to influence the behaviour of their team - using mentoring to increase employee performance
For more information see how to be an engaging manager.
Also on this siteContent category
Source URL
/content/brief-managers-business-values
Links
Embed business values
How to use recruitment and management systems to communicate your business values.
You could use recruitment and management systems to communicate your business values. This can help make your expectations clear from the moment staff join your business. It can also help assess whether employees are putting the business values into action through their work and interaction with colleagues and customers.
How to embed values in your business
For example, you could:
- include clear information on and examples of your expectations of employees in induction materials
- ensure that when you are recruiting staff that job descriptions and personal objectives align with business values and required behaviours
- conduct separate business value reviews for employees and include 360-degree feedback
- recognise and reward employees who demonstrate supportive behaviour and adhere to the business values
- ensure any policies and practices for dealing with external organisations, such as suppliers, also live up to your organisation's values
- treat leavers with respect so that other employees see that your business continues to value and support the people involved
Ask potential recruits about work culture
When you recruit new staff you could ask candidates about their opinions on work culture, for example:
- What is your ideal working environment?
- What stops you from giving your best?
- Describe your ideal working day - what would it involve and what would you avoid?
- What do you look for in a business and the way it operates?
- What do you value about your working life at your current employer - what have you particularly enjoyed and what elements of its culture have disappointed you?
Also on this siteContent category
Source URL
/content/embed-business-values
Links
Business values: seek customer and supplier opinion
Involving trusted customers or suppliers as you define values can give you a valuable perspective.
Involving trusted customers, suppliers, and/or partners as you define your core business values and behaviours can give you a valuable, independent perspective on what it is like to work with your business. In turn, this can help you assess whether there is a gap between what your business says and does on an everyday basis.
Those you approach need to be people who know your business well and have been working with or alongside you for some time. You need to know that they will give you open and honest feedback. If you are the person with primary responsibility for the relationship you should ask another senior manager to do this for you.
Sample questions on business values
Every business will have different issues or areas that it wants to explore but here are some sample questions:
- How would you describe the organisation and the way it does business in three words or phrases?
- What do you see as the core values that underpin the way this organisation does business?
- How do you experience those business values in action - can you give examples?
- Are there any gaps between what the business says and what it does - are there any specific examples?
- Does your experience of working with the business vary depending on the people you deal with?
Share the main themes with all your employees when you communicate business values to employees. Also, let them know how these business values can help the organisation achieve its aims.
Also on this siteContent category
Source URL
/content/business-values-seek-customer-and-supplier-opinion
Links
Business values: seek customer and supplier opinion
What are company values?
Company values sum up what your business stands for, what it strives to achieve and how it does things.
Company values are the core values or standards that guide the way you do business. They sum up what your business stands for, influences the organisational culture and drives how and why you do things. While business plans and strategies may change, the core values of your business will usually remain the same. Company values help businesses grow and evolve without losing focus on what is important to them.
Company values: types
There are many different company values a business can take on, usually in various combinations, to help guide them in the way in which they do things. Types of company values include:
- accountability
- collaboration
- customer focus
- diversity
- innovation
- integrity
- leadership
- one team
- partnerships
- passion
- professional
- quality
- respect
- staff development
Example of company values
There is no template for identifying core values for your business. Some businesses may identify only one or two company values that they feel are important to them eg a manufacturing business may highlight their company values as:
- customer focus: we strive to exceed customer expectations when delivering our products and;
- innovation: we continually search for new and better ways of doing things on an operational level and to produce new products
Other businesses may find that multiple company values are needed to help drive what their business does and how it does it. Every business is different and will have its own set of core company values - whether or not these are articulated.
Also on this siteContent category
Source URL
/content/what-are-company-values
Links
Communicate business values to employees
How communicating your business values to employees can help them understand what is expected of them.
It is important to communicate your business values to employees at all levels so that everyone understands what they mean. This will also help employees know how they will be expected to behave to deliver the business values in practice.
You and your senior managers need to practice the values of your business every day, leading by example, to show employees what is expected of them and encourage them to do the same.
How to raise awareness and understanding of values
There are many practical ways you can raise awareness and build understanding of your core business values among employees. For example, you could:
- publish details of your business values in recruitment and induction materials
- discuss core values with senior managers to make sure they understand the importance of the values to your business - brief managers on business values
- provide a face-to-face induction session regarding the business values and what they mean for all new employees
- create a specific statement or picture of the core business values - for example - on wallcharts, posters, or postcards
- use internal communication channels to explain more and show how business values are guiding behaviour
- recognise and celebrate people who demonstrate the business' values in practice
- quote or refer to the values in your presentations, briefings or written communications so that employees see how important they are to you - for example - articles in newsletters or a blog
- write to colleagues congratulating them on examples of behaviour that delivers the values and celebrate these examples with other employees
- make a symbolic commitment - eg a pledge to business values - that you sign up to and ask employees to follow suit
- hold question time sessions that invite employees to ask you and other senior managers how you are delivering values in practice
- hold an employee workshop to explore values and behaviours
- include regular features or case studies in internal newsletters - or on the intranet if you have one - to show how employees have used the business values to inform their decision making
- create an online quiz so that employees can test their own understanding of the values and explore required behaviours
- invite employees to articulate what values mean to them in their own way - for example by submitting photos, films, or objects
- invite employees to nominate colleagues they feel are really living the core values, and celebrate these colleagues - for example - through internal publications, the intranet or your own messages and briefings
- ask employees or external experts to give lunchtime talks on what the values mean or how other businesses have embedded their values
Also on this siteContent category
Source URL
/content/communicate-business-values-employees
Links
Brief managers on business values
How to help managers understand what your business values are, what they mean and how to put them into practice.
Managers have a key role to play in employee engagement - they are the crucial link between every business and its staff. You need to help your managers understand what the business values are, what they mean and how to put them into practice.
Practical ways to brief managers on business values
You could consider:
- running a workshop for managers - which could be particularly useful for new managers
- giving all managers a briefing pack that explains the business values, emphasising their importance and explains how employees are expected to deliver them
- providing guidance to managers on how to handle any employees who are failing to demonstrate the core business values in practice through their everyday behaviour
- making sure managers understand that they will be assessed on their own behaviour and the behaviour of their team using the core business values as a basis for the performance management process
- providing mentors for new managers to help them learn how to influence the behaviour of their team - using mentoring to increase employee performance
For more information see how to be an engaging manager.
Also on this siteContent category
Source URL
/content/brief-managers-business-values
Links
Embed business values
How to use recruitment and management systems to communicate your business values.
You could use recruitment and management systems to communicate your business values. This can help make your expectations clear from the moment staff join your business. It can also help assess whether employees are putting the business values into action through their work and interaction with colleagues and customers.
How to embed values in your business
For example, you could:
- include clear information on and examples of your expectations of employees in induction materials
- ensure that when you are recruiting staff that job descriptions and personal objectives align with business values and required behaviours
- conduct separate business value reviews for employees and include 360-degree feedback
- recognise and reward employees who demonstrate supportive behaviour and adhere to the business values
- ensure any policies and practices for dealing with external organisations, such as suppliers, also live up to your organisation's values
- treat leavers with respect so that other employees see that your business continues to value and support the people involved
Ask potential recruits about work culture
When you recruit new staff you could ask candidates about their opinions on work culture, for example:
- What is your ideal working environment?
- What stops you from giving your best?
- Describe your ideal working day - what would it involve and what would you avoid?
- What do you look for in a business and the way it operates?
- What do you value about your working life at your current employer - what have you particularly enjoyed and what elements of its culture have disappointed you?
Also on this siteContent category
Source URL
/content/embed-business-values
Links
Business values: seek customer and supplier opinion
Involving trusted customers or suppliers as you define values can give you a valuable perspective.
Involving trusted customers, suppliers, and/or partners as you define your core business values and behaviours can give you a valuable, independent perspective on what it is like to work with your business. In turn, this can help you assess whether there is a gap between what your business says and does on an everyday basis.
Those you approach need to be people who know your business well and have been working with or alongside you for some time. You need to know that they will give you open and honest feedback. If you are the person with primary responsibility for the relationship you should ask another senior manager to do this for you.
Sample questions on business values
Every business will have different issues or areas that it wants to explore but here are some sample questions:
- How would you describe the organisation and the way it does business in three words or phrases?
- What do you see as the core values that underpin the way this organisation does business?
- How do you experience those business values in action - can you give examples?
- Are there any gaps between what the business says and what it does - are there any specific examples?
- Does your experience of working with the business vary depending on the people you deal with?
Share the main themes with all your employees when you communicate business values to employees. Also, let them know how these business values can help the organisation achieve its aims.
Also on this siteContent category
Source URL
/content/business-values-seek-customer-and-supplier-opinion
Links
Embed business values
What are company values?
Company values sum up what your business stands for, what it strives to achieve and how it does things.
Company values are the core values or standards that guide the way you do business. They sum up what your business stands for, influences the organisational culture and drives how and why you do things. While business plans and strategies may change, the core values of your business will usually remain the same. Company values help businesses grow and evolve without losing focus on what is important to them.
Company values: types
There are many different company values a business can take on, usually in various combinations, to help guide them in the way in which they do things. Types of company values include:
- accountability
- collaboration
- customer focus
- diversity
- innovation
- integrity
- leadership
- one team
- partnerships
- passion
- professional
- quality
- respect
- staff development
Example of company values
There is no template for identifying core values for your business. Some businesses may identify only one or two company values that they feel are important to them eg a manufacturing business may highlight their company values as:
- customer focus: we strive to exceed customer expectations when delivering our products and;
- innovation: we continually search for new and better ways of doing things on an operational level and to produce new products
Other businesses may find that multiple company values are needed to help drive what their business does and how it does it. Every business is different and will have its own set of core company values - whether or not these are articulated.
Also on this siteContent category
Source URL
/content/what-are-company-values
Links
Communicate business values to employees
How communicating your business values to employees can help them understand what is expected of them.
It is important to communicate your business values to employees at all levels so that everyone understands what they mean. This will also help employees know how they will be expected to behave to deliver the business values in practice.
You and your senior managers need to practice the values of your business every day, leading by example, to show employees what is expected of them and encourage them to do the same.
How to raise awareness and understanding of values
There are many practical ways you can raise awareness and build understanding of your core business values among employees. For example, you could:
- publish details of your business values in recruitment and induction materials
- discuss core values with senior managers to make sure they understand the importance of the values to your business - brief managers on business values
- provide a face-to-face induction session regarding the business values and what they mean for all new employees
- create a specific statement or picture of the core business values - for example - on wallcharts, posters, or postcards
- use internal communication channels to explain more and show how business values are guiding behaviour
- recognise and celebrate people who demonstrate the business' values in practice
- quote or refer to the values in your presentations, briefings or written communications so that employees see how important they are to you - for example - articles in newsletters or a blog
- write to colleagues congratulating them on examples of behaviour that delivers the values and celebrate these examples with other employees
- make a symbolic commitment - eg a pledge to business values - that you sign up to and ask employees to follow suit
- hold question time sessions that invite employees to ask you and other senior managers how you are delivering values in practice
- hold an employee workshop to explore values and behaviours
- include regular features or case studies in internal newsletters - or on the intranet if you have one - to show how employees have used the business values to inform their decision making
- create an online quiz so that employees can test their own understanding of the values and explore required behaviours
- invite employees to articulate what values mean to them in their own way - for example by submitting photos, films, or objects
- invite employees to nominate colleagues they feel are really living the core values, and celebrate these colleagues - for example - through internal publications, the intranet or your own messages and briefings
- ask employees or external experts to give lunchtime talks on what the values mean or how other businesses have embedded their values
Also on this siteContent category
Source URL
/content/communicate-business-values-employees
Links
Brief managers on business values
How to help managers understand what your business values are, what they mean and how to put them into practice.
Managers have a key role to play in employee engagement - they are the crucial link between every business and its staff. You need to help your managers understand what the business values are, what they mean and how to put them into practice.
Practical ways to brief managers on business values
You could consider:
- running a workshop for managers - which could be particularly useful for new managers
- giving all managers a briefing pack that explains the business values, emphasising their importance and explains how employees are expected to deliver them
- providing guidance to managers on how to handle any employees who are failing to demonstrate the core business values in practice through their everyday behaviour
- making sure managers understand that they will be assessed on their own behaviour and the behaviour of their team using the core business values as a basis for the performance management process
- providing mentors for new managers to help them learn how to influence the behaviour of their team - using mentoring to increase employee performance
For more information see how to be an engaging manager.
Also on this siteContent category
Source URL
/content/brief-managers-business-values
Links
Embed business values
How to use recruitment and management systems to communicate your business values.
You could use recruitment and management systems to communicate your business values. This can help make your expectations clear from the moment staff join your business. It can also help assess whether employees are putting the business values into action through their work and interaction with colleagues and customers.
How to embed values in your business
For example, you could:
- include clear information on and examples of your expectations of employees in induction materials
- ensure that when you are recruiting staff that job descriptions and personal objectives align with business values and required behaviours
- conduct separate business value reviews for employees and include 360-degree feedback
- recognise and reward employees who demonstrate supportive behaviour and adhere to the business values
- ensure any policies and practices for dealing with external organisations, such as suppliers, also live up to your organisation's values
- treat leavers with respect so that other employees see that your business continues to value and support the people involved
Ask potential recruits about work culture
When you recruit new staff you could ask candidates about their opinions on work culture, for example:
- What is your ideal working environment?
- What stops you from giving your best?
- Describe your ideal working day - what would it involve and what would you avoid?
- What do you look for in a business and the way it operates?
- What do you value about your working life at your current employer - what have you particularly enjoyed and what elements of its culture have disappointed you?
Also on this siteContent category
Source URL
/content/embed-business-values
Links
Business values: seek customer and supplier opinion
Involving trusted customers or suppliers as you define values can give you a valuable perspective.
Involving trusted customers, suppliers, and/or partners as you define your core business values and behaviours can give you a valuable, independent perspective on what it is like to work with your business. In turn, this can help you assess whether there is a gap between what your business says and does on an everyday basis.
Those you approach need to be people who know your business well and have been working with or alongside you for some time. You need to know that they will give you open and honest feedback. If you are the person with primary responsibility for the relationship you should ask another senior manager to do this for you.
Sample questions on business values
Every business will have different issues or areas that it wants to explore but here are some sample questions:
- How would you describe the organisation and the way it does business in three words or phrases?
- What do you see as the core values that underpin the way this organisation does business?
- How do you experience those business values in action - can you give examples?
- Are there any gaps between what the business says and what it does - are there any specific examples?
- Does your experience of working with the business vary depending on the people you deal with?
Share the main themes with all your employees when you communicate business values to employees. Also, let them know how these business values can help the organisation achieve its aims.
Also on this siteContent category
Source URL
/content/business-values-seek-customer-and-supplier-opinion
Links