Using work trials to recruit people with disabilities - JP Corry
In this guide:
- Employ and support people with disabilities
- Recruiting people with disabilities
- Advantages of employing people with disabilities
- Health & Work Support Branch
- Disability support: Workable (NI)
- Disability support: Access to Work (NI)
- Disability support: Work Psychology Team
- Using work trials to recruit people with disabilities - JP Corry
- Disability support: Condition Management Programme
Recruiting people with disabilities
How employers can adjust and take positive steps to recruit people with disabilities.
It can be challenging for someone with a disability to get into employment. Opening up your talent pool to make it easier for people with a disability to apply for jobs can bring many benefits to your business - see advantages of employing someone with a disability.
Reasonable adjustments for job applicants
Employers can take a number of steps to make the recruitment process as fair as possible for all applicants by making reasonable adjustments so that applicants without a disability do not have an unfair advantage over those who do have a disability.
Employers must be aware of their legal obligations when recruiting. Under the Disability Discrimination Act, employers:
- must not discriminate against someone with a disability when they are applying for a job
- must consider making reasonable adjustments if an applicant with a disability is at a disadvantage compared to a non-disabled applicant
Employers must consider reasonable adjustments at every stage of the recruitment process:
Application form
If the format, layout or structure of the application form puts someone at a disadvantage you should consider having the application form available in large print, Braille or an audio version for someone who is partially sighted or blind.
Aptitude tests
You should consider making additional time available to complete aptitude tests for someone with a disability who requests a reasonable adjustment. Another adjustment could be allowing test answers to be given verbally.
Interview
Ensure the interview room is fully accessible to all applicants. Be aware that applicants may request a reasonable adjustment to be interviewed at a time when they are more alert or pain-free depending on their disability. Consider training for your interview panel that examines the impact of various disabilities on performance at the interview stage, eg how autism may provide a challenge to an applicant during an interview and how adjustments can be made to help them.
Taking positive action to treat disabled people more favourably
Employers can decide to take a step further in positively recruiting someone with a disability. Unlike other forms of equality legislation, the Disability Discrimination Act allows employers to treat people with a disability more favourably than others through positive action.
An employer is not legally obliged to take positive action but employers can lawfully take positive action steps to treat someone with a disability more favourably. There are a number of positive action measures which an employer can choose to take to recruit someone with a disability, including:
- ring-fencing certain jobs so that they are only open to people with a disability
- offering a guaranteed interview to applicants with a disability who meet the essential criteria for a post
- using non-traditional forms of assessment which may only disadvantage people with a disability
- offering work trial opportunities which may lead to permanent jobs if the placement is successful
- creating an alternative post within your organisation for a person with a disability if there are certain tasks they are unable to perform as a result of their disability
Positive action measures should be carefully planned with advice from appropriate support organisations. Employers must comply with other equality legislation - see avoid discrimination when recruiting staff.
Access disability support
There are a range of government initiatives to help employers take on staff with a disability and also help staff with a disability get the support they need in the workplace. For further information, see:
Also on this siteContent category
Source URL
/content/recruiting-people-disabilities
Links
Advantages of employing people with disabilities
Discover the business benefits of employing someone with a disability.
Being a fair and equal opportunities employer not only ensures you meet your legal requirements to prevent discrimination, but you will also tap into a diverse talent pool that can bring many benefits to your business. Employing people with a disability can save you money and boost the profitability of your business.
Benefits of employing people with a disability
Recruit from a wider talent pool
By opening opportunities to people with disabilities you can widen your recruitment pool helping you to attract staff with the skills and talent that can enable your business to grow and thrive.
Promoting an inclusive workplace culture
Hiring people with a disability enhances diversity in your workforce. It can help increase staff morale, motivation, and commitment by demonstrating a workplace culture that values all staff.
Access specialist knowledge and skills
Staff with a disability may bring in specialist knowledge and skills such as understanding the needs of disabled customers, creative problem solving, and having particular attention to detail. Workers with disabilities possess skills and experiences that can offer employers a competitive edge.
Minimise staff turnover
People with disabilities tend to seek stable and reliable work when looking for a job and so tend to stay in their posts longer, helping to reduce staff turnover. This minimises recruitment and training costs incurred to take on new staff. You will also retain staff with years of experience and know-how.
Attract new customers
Having a diverse workforce, including employing people with disabilities, can help you attract disabled customers and potentially a large revenue stream. Employees with a disability can help you look at things from a fresh perspective, develop empathy for customers’ needs, and gain a better understanding of what they value in a business or brand. When your business and its products and services are accessible, you can appeal to a much larger and much more diverse audience and customer base.
Procurement opportunities
By employing people with a disability, you will be able to meet any social responsibility recruitment clauses that may apply to access particular tender opportunities and public procurement exercises. See understanding social value in public procurement.
Enhance your corporate image
Being an equal employer makes you look good. Consumers prefer to give their business to organisations that show a strong sense of corporate responsibility including employing a diverse workforce.
Low-cost reasonable adjustments
There can be a stigma to employing someone with a disability. Some employers may unfairly think that reasonable adjustments will be costly and take a lot of time to implement. However, most reasonable adjustments in the workplace can be simple, free, or low cost and there can be government help towards any costs that are incurred.
Encouraging accessibility best practice
Employing people with a disability will help you see things from their perspective. It can encourage the adoption of best practices to create accessible environments using adaptive technologies that are useful to people with and without disabilities.
ActionsAlso on this siteContent category
Source URL
/content/advantages-employing-people-disabilities
Links
Health & Work Support Branch
The specialist support available to help disabled people start or retain employment.
The Health & Work Support Branch (HWSB) staff offers help and advice to both employers and people with disabilities about the range of specialist support available to help people start and retain a job.
You may identify someone who has the skills for your job but have questions about how their disability may affect them in the workplace - such as how they will manage the job. HWSB advisers are located across Northern Ireland and can offer practical advice to help both you and the potential employee overcome any barriers to starting work.
Support available
The type of support available may include advice on the following:
- recruiting people with disabilities
- retaining employees who become disabled
- financial help or support to employ people with disabilities through the Access to Work (NI) and Workable (NI)
- job/employee assessment and job/environment redesign
- equipment and ergonomics in the workplace
- accessibility of premises
- development of disability awareness
- development of good employment practices
- preparation, advice, and guidance to help people with disabilities who are applying for jobs
- encouraging employers to provide dedicated interview times for applicants with disabilities
- providing employers with advice on reasonable adjustments, such as additional time for interview
- offering the employer and the job applicant appropriate options of tailored support during the recruitment process
- offering the employer and the employee appropriate options of tailored support to help the worker with a disability perform to the best of their ability in the workplace
Developed withActionsAlso on this siteContent category
Source URL
/content/health-work-support-branch
Links
Disability support: Workable (NI)
Workable (NI) offers support and assistance to both employees and employers to help disabled people move into or retain work.
Workable (NI) provides a flexible range of long-term support and assists people who, due to their disability, encounter substantial barriers to staying in employment. Read more on Workable (NI).
The programme is delivered by three organisations contracted by the Department for Communities (DfC):
These organisations have extensive experience of meeting the vocational needs of people with disabilities. Read further information via the links above about Workable (NI) and the benefits to employers.
The provision under Workable (NI) can include support such as:
- mentoring
- on and off the job training
- disability awareness training
Developed withContent category
Source URL
/content/disability-support-workable-ni
Links
Disability support: Access to Work (NI)
Access to Work (NI) can provide advice and guidance for your employee's disability needs and if appropriate, a financial grant towards the cost of support.
Access to Work (NI) can help by providing advice and guidance of your employee's disability needs in the workplace and, if appropriate, a financial grant towards the cost of necessary support.
For example, Access to Work (NI) may be able to pay towards the following:
- adaptations to premises and equipment
- communicator support at interviews
- special aids and equipment
- travel to work costs
- a support worker
- travel within work eg to attend a meeting or training course
Depending on your employee's circumstances, Access to Work (NI) may be able to provide support under more than one of these areas.
Read more on Access to Work - practical help at work.
Developed withContent category
Source URL
/content/disability-support-access-work-ni
Links
Disability support: Work Psychology Team
Further help, advice, and guidance in areas relating to work, disability, and health.
The Department for Communities' Work Psychology Service (WPS) offers specialist consultancy to individuals and/or employers seeking advice and guidance in areas relating to disability and wellbeing in the context of work.
The WPS works closely with Work Coaches in Jobs & Benefits Offices to offer advice and guidance regarding individuals who have a disability or health condition and are seeking work or who are experiencing difficulties in work.
The WPS Assessment Service can provide advice to both employers and individuals regarding reasonable adjustments and possible alternative employment options, when the individual is at risk of losing their job as a result of their disability or health condition.
Developed withActionsContent category
Source URL
/content/disability-support-work-psychology-team
Links
Employ and support people with disabilities
Using work trials to recruit people with disabilities - JP Corry
How JP Corry's Dromore branch has adapted its recruitment processes to take on a person with a disability.
JP Corry is one of Northern Ireland’s leading builder’s merchants, supplying building materials to the trade, self-build, DIY, and architectural markets. The business operates from a network of 17 branches across Northern Ireland and the Isle of Man, employing around 265 staff.
Stephen Gibson, Branch Manager at JP Corry in Dromore, explains how the organisation has adapted their employment policies and recruitment processes to take on and support a person with a disability.
Reducing barriers for people with disabilities
"As a company, we strive to be inclusive and diverse. We want to make it easy for everyone to access our services, whether as a customer, supplier, or employee."
"JP Corry is proud to support the JAM Card scheme, which helps people with communication barriers and hidden disabilities receive tailored customer care. As a company whose purpose is to 'build our future by helping others build theirs', we believe in providing employment opportunities to disabled people."
"Our human resources team works closely with organisations that represent minority groups, such as Disability Action, NOW Group, and WOMEN'STEC, to ensure that they are informed of our employment opportunities."
Using work trials in our business
"JP Corry has equal opportunities policies and diversity training to ensure that we recruit staff fairly. Offering a work trial to potential recruits, particularly disabled people, has benefited both the individual and the business."
"Working with Disability Action, we set up our first work trial, where a disabled person came to work with us to understand what it would be like to be employed in our company before applying for a job. The experience was positive, and we recognised the potential of the person during the work trial. They subsequently applied for and secured the job successfully."
"Other branches of JP Corry have also seen the advantages of work trials and have adopted a similar approach by using the Work Experience Programme provided by the Department for Communities to offer employment opportunities."
Accessing local help and support
"Many local organisations have supported us along our journey with work trials. Some employees have completed a qualification in customer service through the NOW Group, providing insight into how disabled people can contribute to a high level of customer service. Disability Action has also been available to advise us when needed."
"To keep our organisation up-to-date and engaged, our HR team frequently attends employment conferences and training events. This continuous improvement activity along with the good relationships we have built with relevant charities and business support organisations ensures we have the support we need."
Lessons learned
"The work trials have benefited the organisation and the staff that we have hired. Some work trials will not always result in longer-term opportunities, but that can be positive as you haven't started formal training or invested significant time and resources into developing an employee who does not fit the job. It is better to discover at the trial stage whether it will work rather than going through a recruitment and onboarding process for it not to work out and needing to go back to the beginning of the recruitment process."
"Adapting our HR policies and practices to make it easier to recruit and support disabled people has enabled us to reach another talent pool and has enhanced our recruitment strategy. Our Dromore branch has benefited by getting a brilliant recruit who connects and engages with our customers. He brings positive energy to our team, and we have a better focus and understanding."
Also on this siteCase StudyStephen GibsonContent category
Source URL
/content/using-work-trials-recruit-people-disabilities-jp-corry
Links
Disability support: Condition Management Programme
The Condition Management Programme helps those with a health condition manage symptoms to allow progress towards, moving into and staying in employment.
The Condition Management Programme helps those with a health condition manage symptoms to allow progress towards, move into and stay in employment. The programme is led by healthcare professionals, such as occupational therapists, physiotherapists and mental health nurses.
The Condition Management Programme (CMP) gives support and advice to help people manage conditions including:
- arthritic complaints
- back and neck problems
- chronic fatigue
- depression
- pain
- stress
- heart, circulatory and respiratory disorders
The programme helps to:
- increase understand health conditions
- improve day to day functioning for those affected by health conditions
- increase confidence in those affected by health conditions
- improve your prospects of returning to work or staying in work
It offers advice, education and support on:
- dealing with stress, anxiety, low mood and depression
- coping with pain and fatigue
- relaxation techniques
- communicating with confidence
- developing a healthier lifestyle
- exploring potential options that will help you progress towards employment or help you make a successful return to work
Further information
If this support is something that you think you or your staff could benefit from see further details, including eligibility and how to apply, on the Condition Management Programme.
Developed withContent category
Source URL
/content/disability-support-condition-management-programme
Links
Fertility treatment and the workplace
Health and safety of pregnant workers
Employers' additional health and safety obligations towards pregnant workers and female workers of childbearing age.
You have a legal duty to protect the health and safety of pregnant mothers at work. This includes workers who could be pregnant as well as those who you know are pregnant.
Workplace risk assessment
Some substances, processes, and working conditions may affect human fertility as well as pose a risk to a pregnant worker and/or her unborn child. Therefore, you must think about the health of women of childbearing age, not just those who have told you that they are pregnant.
If you employ women of childbearing age, you should, as part of your normal risk assessment, consider if any work is likely to present a particular risk to them - whether or not they might be pregnant.
As part of your legal duty to take measures to protect your workers, all employers must undertake a workplace risk assessment for their pregnant employees. For further information see risk assessment for pregnant workers and new mothers - employer guidance from the Health and Safety Executive NI (HSENI).
Notification from a pregnant worker
You should also encourage workers, eg via your fertility policy, pregnancy at work, maternity policy or staff handbook, to notify you as soon as possible if they become pregnant. This is so you can identify if any further action is needed.
You are entitled to ask a pregnant worker to provide:
- notification of her pregnancy in writing
- a certificate from a registered medical practitioner or a registered midwife showing that she is pregnant
Note that you do not have to:
- begin to take any action in relation to a particular pregnant worker's health and safety until she gives you written notification
- maintain any action in relation to her where she has failed to give you the certificate within a reasonable period of time - although you must have requested in writing to see the certificate
However, even if a pregnant worker has not formally notified you of her pregnancy, it is good practice to do a risk assessment for her if you become aware that she is pregnant.
Once a worker notifies you that she is pregnant, you should review the risk assessment for her specific work and identify any changes that are necessary to protect her health and that of her unborn baby. Involve the worker in the process and review the assessment as her pregnancy progresses to see if any further adjustments are needed.
For more information on health and safety risk assessments, see health and safety risk assessment.
Pre-maternity leave meeting
It is good practice for an employer to hold a pre-maternity leave meeting with an employee to discuss and agree issues such as:
- handover and cover for her work during maternity leave
- keeping in touch days (including the employee's preferred contact details and method)
- receiving work related information
- employees right to shared parental leave
- annual leave
Potential hazards for pregnant workers
Things that might be hazardous to female employees - and pregnant workers in particular - include:
- mental and physical fatigue caused by long working hours
- night-time working
- work-related stress
- skin protection from sun exposure when working outdoors
- excessive noise
- extremes of cold and heat
- threat of violence in the workplace
- exposure to harmful substances, eg lead, radioactive materials, toxic chemicals like mercury and pesticides, infectious diseases, carbon monoxide, and antimitotic (cytotoxic) drugs
- exposure to radiation
- lifting/carrying heavy loads
- working at heights
- exposure to infectious diseases
- sitting or standing still for long periods of time
- unhealthy workstations or posture
- lone working
- exposure to vibration
If you identify a risk that could cause harm to your worker or their child, you must decide if you can control it. If you cannot control or remove the risk, you must do the following: eg adjust working conditions or working hours to avoid the risk or offer her suitable alternative work.
If this isn't possible, you must suspend the worker on paid leave for as long as necessary to protect their health and safety and that of their child.
Managing the health and safety of pregnant workers and new mothers - HSENI employer guidance.
Rest facilities for pregnant and breastfeeding mothers
You're required by law to provide somewhere for pregnant and breastfeeding mothers to rest.
Pregnant workers and breastfeeding mothers are entitled to more frequent rest breaks. You should talk to them so you can agree on the timing and frequency.
You are legally required to provide a suitable area where employees can rest, including somewhere to lie down if necessary. You must provide a private, hygienic, and safe room for nursing mothers to express milk if they choose to and somewhere to store breast milk, eg a fridge. Toilet facilities are not a suitable or hygienic place for this purpose.
Developed withActionsAlso on this siteContent category
Source URL
/content/health-and-safety-pregnant-workers
Links
Medical suspension on maternity grounds
When an employee who is pregnant, or has recently given birth, or who is breast-feeding may have to be suspended from work on maternity grounds.
Where an expectant or new mother would be exposed to risk if she continued to perform her contractual duties, the employer is obliged to alter her working conditions or working hours if it is reasonable to do so and if it would avoid the risk. If it is not reasonable to make alterations, the employer must offer the employee suitable alternative work, or if that isn't possible, suspend the employee from work for as long as necessary to avoid the risk.
Right to the offer of alternative work
Where an employer has available suitable alternative work for an employee, the employee has a right to be offered the alternative work before being suspended from work on maternity grounds. For alternative work to be suitable for an employee for this purpose:
- the work must be of a kind that is both suitable in relation to her and appropriate for her to do in the circumstances, and
- the terms and conditions applicable to her for performing the work, if they differ from the corresponding terms and conditions applicable to her for performing the work she normally performs under her contract of employment, must not be substantially less favourable to her than those corresponding terms and conditions
In summary, an employee who is pregnant, has recently given birth, or who is breastfeeding may have to be suspended from work on maternity grounds if continued attendance might damage her, or the baby's health.
In general, the duty to suspend from work does not arise unless and until the employee has given the employer written notice that she is pregnant, has given birth within the previous six months, or is breastfeeding.
An employee who is suspended is entitled to full pay, which includes any bonuses or commissions they would have been paid. Their suspension should last until the risk to them, or their baby has been removed.
If the employee unreasonably refuses suitable alternative work the employer doesn't have to pay them.
An employee is entitled to make a complaint to an industrial tribunal if there is suitable alternative work available which her employer has failed to offer her before suspending her from work on maternity grounds. They can also complain to an industrial tribunal if they don't get the right amount of pay.
Developed withActionsAlso on this siteContent category
Source URL
/content/medical-suspension-maternity-grounds
Links
Employees' right to paid time off for antenatal care
A pregnant employee is entitled to paid time off to attend antenatal care appointments during working hours.
All pregnant employees have the right to reasonable paid time off to attend antenatal care appointments. Employers should bear in mind that the right to paid time off is a right to be permitted time off during working hours and it will not be reasonable for the employer to avoid this by rearranging the individual's working schedule or requiring her to make up lost time.
Antenatal care covers not only medical examinations related to the pregnancy but also, for example, relaxation classes and parent-craft classes. There is no service requirement for this right.
However, the right to time off only applies if the appointment is recommended by a registered midwife, health visitor, registered nurse, or registered medical practitioner (eg a doctor).
Therefore, you are entitled to ask for evidence of antenatal appointments - except in the case of the very first appointment.
You can request that the employee show you:
- written documentation from a registered medical practitioner, a midwife, or a health visitor confirming that she is pregnant
- an appointment card or some other document showing that an appointment has been made
Reasonable time off for medical appointments
The law does not set out what 'reasonable' means regarding time off. Employees must request the time off and have a right not to be unreasonably refused time off. Tribunals are likely to find it unreasonable if an employer refuses to allow time off for appointments that are based on medical advice. Part-time employees should not be pressured to take appointments on their days off.
The amount of time off will depend on the time that the appointment is made, and it will not be unreasonable for an employer to expect an employee to attend for the part of the day that they can outside the appointment time. Time off also includes travelling time and waiting time for appointments. Abuse of the time off provisions may normally be handled under the absence management procedures but should be handled with caution.
Payment during time off
You must pay the employee her normal hourly rate during the period of time off for antenatal care.
Where the employee is paid a fixed annual salary, she should simply be paid as normal. In other cases calculate the rate by dividing the amount of a week's pay by the number of the employee's normal working hours in a week. The normal working hours will usually be set out in her contract of employment.
If her weekly working hours vary, you should average them over the previous 12 complete working weeks. If the employee has yet to complete 12 weeks' service, estimate the average considering:
- what could be reasonably expected from her contract of employment
- the work pattern of any fellow employees in comparable jobs
Overtime is counted only if it is required and contractually guaranteed.
Labour Relations Agency (LRA) guidance on time off work rights and responsibilities.
Complaints relating to time off for antenatal care
A pregnant employee could bring an unlawful discrimination and/or unfair dismissal claim to a tribunal if you:
- dismiss her or treat her unfairly because she tried to exercise her right to time off for antenatal care
- unreasonably refuse her time off for antenatal care
- deny her normal rate of pay during such time off
A pregnant employee can bring a claim regardless of whether or not:
- she actually has exercised the right to paid time off for antenatal care
- that right has actually been infringed
All she has to have done is act in good faith in seeking to assert the right.
See pregnant workers, dismissal and discrimination.
Time off to accompany to antenatal appointments
Following changes to the Work and Families Act (Northern Ireland) 2015, both employees and Agency workers, who have a qualifying relationship with the pregnant woman or her expected child, have the right to unpaid time off to attend up to two antenatal appointments. an agency worker will have rights to antenatal medical appointments and antenatal classes, after completing a 12-week qualifying period on the same assignment if they cannot reasonably arrange them outside working hours. The employee or agency worker must request the time off and cannot simply rely on these provisions as an after-the-fact justification for the absence from work.
A person in a qualifying relationship would include:
- the husband or civil partner of the pregnant woman
- a person who lives with the pregnant woman in an enduring family relationship (including same-sex couples) but is not a relative of that woman
- the father of the expected child
- a woman who is deemed to be the parent of the expected child under the Human Fertilisation and Embryology Act 2008
- either of the intended parents who are expecting a child from a surrogate mother and who are eligible for and intend to apply for a Parental Order (or have obtained such an Order)
The time off for each appointment is capped at 6.5 hours.
Spouse or civil partner
Although the regulations state that a person is in a qualifying relationship with a pregnant woman if he or she is the husband or civil partner of that woman, it is presumably the case that this category would also extend to the wife of the pregnant woman. Paragraph 7.1 of Part 2 of the Marriage (Same-sex Couples) and Civil Partnership (Opposite-sex Couples) (Northern Ireland) Regulations 2019, provides that any reference in legislation to a person who is married is to be read as including a reference to a person who is married to a person of the same sex.
Developed withActionsAlso on this siteContent category
Source URL
/content/employees-right-paid-time-antenatal-care
Links
Pregnant workers, dismissal and discrimination
How employers can ensure they stay on the right side of sex discrimination law and appropriately support pregnant workers.
You must not treat a worker unfairly because she is pregnant. This may result in a claim of sex discrimination. Such unfair treatment includes dismissal.
Pregnancy and dismissal
It is an automatically unfair dismissal if you dismiss - or select for redundancy - an employee solely or mainly:
- for a reason relating to her pregnancy
- because she tried to assert her right to paid time off for antenatal care - see employees' right to paid time off for antenatal care
Only employees can claim unfair dismissal, but all workers can claim unlawful sex discrimination if they are dismissed or treated unreasonably for a reason relating to their pregnancy.
Sex discrimination
It amounts to unlawful sex discrimination if you:
- treat a pregnant worker unfairly for a reason relating to her pregnancy
- dismiss a pregnant worker solely or mainly for a reason relating to her pregnancy
- dismiss - or select for redundancy - a pregnant employee solely or mainly for a reason relating to her pregnancy
- dismiss - or select for redundancy - a pregnant employee solely or mainly because she tried to assert her right to paid time off for antenatal care - see employees' right to paid time off for antenatal care
- refuse to interview or employ a job applicant solely or mainly on the grounds that she is pregnant (or you believe that she may be, or may become, pregnant)
You can never justify this type of discrimination.
As pregnancy-related dismissals are discriminatory, it's likely that a pregnant employee would not only claim unfair dismissal but also unlawful sex discrimination. There is a limit on the amount of compensation a tribunal can award for unfair dismissal but not for unlawful discrimination.
A pregnant worker would only be able to claim unlawful sex discrimination, but there is still no limit on any tribunal compensation they might receive.
Developed withActionsAlso on this siteContent category
Source URL
/content/pregnant-workers-dismissal-and-discrimination
Links
Breastfeeding and the workplace
How employers can support employees to continue breastfeeding on their return to work after maternity leave.
There are business benefits for employers who take proactive steps to discuss and promote breastfeeding with employees returning from maternity leave to help facilitate their transition back to work.
Business benefits
- Increased motivation of employees and a better working culture, leading to greater flexibility and better communication.
- Health and wellbeing benefits to your employees.
- Reduction in absenteeism and staff turnover.
- Increased quality, greater levels of innovation and creativity, and improved productivity.
- Overall improved customer service.
- Raised public image of the company and competitive advantage, making it more attractive as an employer of choice.
- Contributes to an inclusive working culture.
Breastfeeding and rest periods
Employers are required by law to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down.
Although there is no legal right for an employee to take time off from their job in order to breastfeed, express milk for storage and later use, or take rest periods you should consider adapting working hours to enable an employee to continue to breastfeed or express milk. A refusal to adapt working hours could be indirect sex discrimination unless the employer can show the refusal is justified by the needs of the business.
Breastfeeding facilities
Employers are legally required to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down. Employers should consider providing a private, healthy and safe environment for employees to express and store milk, for example, it is not suitable for new mothers to use toilets for expressing milk.
Breastfeeding workplace policy
It is good practice to have a written workplace policy on breastfeeding clearly outlining the employer and employee's responsibilities. This will provide clarity around how requests can be made and will be considered by the employer. This will assist you in making objective, correct, and fair decisions. Implementing such a workplace policy demonstrates your principles and commitment as an employer to supporting employees who are breastfeeding to help create a positive and inclusive workplace where discrimination in any form is unacceptable and will not be tolerated.
Workplace health and safety for breastfeeding employees
There may be a number of risk factors in the workplace that may be harmful to a breastfeeding employee or her child’s health. You should take steps to identify these risks and consider how you can remove them for the safety of your employees.
For further information, see health and safety of pregnant workers.
Developed withActionsAlso on this siteContent category
Source URL
/content/breastfeeding-and-workplace
Links
Fertility treatment and the workplace
How employers can support employees undergoing fertility treatment.
A woman undergoing fertility treatment, such as in vitro fertilisation (IVF), is treated as being pregnant after fertilised eggs have been implanted. If the implementation fails, the protected period, during which a woman must not be treated unfavourably on the grounds of her pregnancy, ends two weeks later.
It is unlawful sex discrimination for employers to treat a woman less favourably because she is undergoing fertility treatment or intends to become pregnant. A woman will be entitled to paid time off for antenatal care only after the fertilised embryo has been implanted. See having a child through IVF.
Supporting employees going through fertility treatment
For employees undertaking fertility treatment, it can be a long and difficult road both emotionally and physically. There will be obvious practicalities of medical appointments, getting used to new medications, and perhaps undergoing medical procedures. Employer understanding, support, and flexibility can often make a significant difference to someone at a difficult and potentially challenging time of their life. It's not just women who may require support, their partner may also require support and understanding in their difficult journey through fertility treatment.
Due to the personal nature of fertility treatment, employers should recognise and respect that employees have a right to privacy and may choose not to ask for support or wish for the matter to remain confidential. However, developing a compassionate culture with explicit support for employees going through fertility treatment can help overcome the taboo and encourage individuals to access the support they need.
Having a clear policy in place which tells people about the support the employer can offer, might go some way to breaking down the barriers, provided they feel their employer can be trusted to treat them fairly and they won't be penalised in some way. Raising awareness of fertility treatment amongst your workforce and equipping line managers on what to say and how to offer support through appropriate education and training can also help employees open up and feel comfortable asking for help.
Developed withActionsAlso on this siteContent category
Source URL
/content/fertility-treatment-and-workplace
Links
How to develop an employee value proposition
Components of an employee value proposition
Helping employers understand the key elements that make up an attractive employee value proposition.
Your employee value proposition should help your organisation stand out from the crowd and be unique to what your business does and how it does it. The proposition should aim to maximise staff performance, motivation, and commitment.
What makes up an employee value proposition?
Several components make up the employee value proposition including:
Salary compensation
Financial compensation includes the salary, bonuses, pension, and share schemes that your organisation offers. You should develop a compensation system based on fairness and equality. Salary transparency, where staff can understand how their salary is determined, can also help build trust throughout your organisation.
If your company cannot meet the high salaries of competitors, you can use the other non-monetary components of your employee value proposition to make up for this. Compensation in monetary terms isn’t always the motivation for job hunters, so ensure that your employee value proposition works as a whole package.
Lifestyle and wellbeing benefits
You can support your employees in achieving a healthy work-life balance, including holidays, paid time off, retirement plans, and flexible working. There is no one-size-fits-all approach as your staff will be at different stages of their lives, but engaging with a broad range of workers can help develop a fair and attractive policy for all employees.
Some other wellbeing benefits may include offering mental health support, compassionate leave, additional holiday time, health insurance, cycle-to-work schemes, or gym memberships.
Positive work environment and culture
Your employee value proposition should outline how you strive to create a working environment where staff are happy, valued, and motivated to perform to the highest level of their ability. You could offer rewards as recognition of employee hard work. You could consider opportunities encouraging staff to collaborate and work effectively in teams.
Consider the options for office and home-working alongside where staff do their best work. Can employees work remotely or choose a hybrid model? For office-working employees, consider how the office surroundings contribute to helping employees do their best work and collaborate if needed eg break-out areas, meeting rooms, and other onsite facilities.
Support and growth opportunities
Staff require the support and the means to do their job in a physically and psychologically safe environment. Outline how you will train and support new employees and offer the equipment necessary for all staff to do their jobs. Commit to training line managers on how they can best support their staff and address any issues that might arise in the workplace.
Your employee value proposition could also outline your commitment to career development for all staff and how they can access the learning and development opportunities to improve and progress. Effective performance management, internal promotions, and mentoring opportunities can offer employees the motivation and support they need to develop their skills and further their careers in your organisation.
Also on this sitePrimary parentContent category
Source URL
/content/components-employee-value-proposition
Links
Advantages of an employee value proposition
The benefits to employers and businesses of developing and marketing an employee value proposition to attract, retain, and engage with staff.
By developing a strong and attractive employee value proposition employers can retain valuable staff by engaging and motivating them to do their best for their organisation. Your employee value proposition can also be used as a branding tool to help you attract the staff with the skills and values you desire that can make your business a success.
When staff don’t feel valued or engaged, they can become demotivated and look for alternative employment. If this is not addressed your organisation could see a high turnover of staff.
Employee value proposition: business benefits
An attractive employee value proposition can bring advantages to your organisation across key areas, including:
Staff retention
- reduces staff turnover
- retains existing staff with valuable skills and experience
- saves you the time and money needed to replace and train new staff
- helps to build trust as staff feel more valued and invested in by management
- gives employers a better understanding of their employees and what motivates them
Performance
- helps employers develop deeper connections with staff
- increases staff motivation, commitment, and loyalty
- boosts productivity and financial performance of the business
- builds mutual trust across the organisation from management to staff and between colleagues and different teams
- helps foster a workplace culture that has a strong people focus
- enables your staff to grow which in turn can help your business grow
- can help develop flexibility that can make your business more agile
- helps to maximise employee health and well-being and less sickness absence days
- makes your business more attractive to customers and suppliers
Attracting new staff
- helps you to attract top talent to join your business
- gives prospective employees a vision of what it would be like to work for you
- makes your recruitment process more effective and efficient as you will appeal to people that are aligned with your organisation's values and culture
- gives you a competitive advantage in the jobs market as it helps to distinguish your organisation from your rivals as an employer of choice
- develops staff advocacy - staff become brand ambassadors for your organisation highlighting to prospective new staff why they enjoy working for your organisation
Also on this sitePrimary parentContent category
Source URL
/content/advantages-employee-value-proposition
Links
How to develop an employee value proposition
How employers can develop and communicate a winning employee value proposition to help them attract, retain, and engage staff.
There are practical steps employers can take to develop, introduce, and effectively communicate an employee value proposition to retain and engage with existing staff and attract new talent.
Steps to take to develop an employee value proposition
1. Assess current perceptions
Begin by considering the potential candidates that your business is trying to attract. Ask yourself questions like:
- What would be their perspective of your organisation?
- What would attract them to apply to work for you?
- What would put them off?
Asking yourself these questions and examining how you are currently addressing the components of an employee value proposition will help you evaluate where your organisation is and where you want to go with your proposition. At exit interviews, ask staff why they are leaving your company and if there is something that you could change or introduce that would encourage them to stay.
Identify your target audience when developing your employee value proposition. Know your audience and what they value in an employer. This approach will help you attract the right talent and understand how to communicate effectively with your ideal candidates. A clearly defined employee value proposition will highlight your offering.
2. Identify what makes your organisation unique
Identify key characteristics that make your organisation stand out from your competitors. Consider what you can offer that no one else can.
You can coordinate internal research by asking current staff for their opinion on why they enjoy working for you and suggested areas for improvement such as culture, flexibility, and professional development. You could form staff focus groups and run staff surveys to understand staff views across the organisation.
Examining competitor offerings will help define how you can set yourself apart. External insights, including industry reports, surveys, and recruitment data, can guide you on emerging trends, employee preferences, and expectations.
3. Benchmark
Look for examples of how other companies have successfully developed employee value propositions. Ask questions like:
- What do they offer that makes them attractive to potential recruits?
- What is their company culture?
- What is it like to work there?
- How do they support staff with learning and development and career progression?
- What compensation and benefits do they offer?
You could pick and choose offerings you’ve identified from other employers that you think could work as part of your employee value proposition.
4. Align your employee value proposition with your company values, mission, and goals
Align your employee value proposition with your core business values and organisational culture. This will give your organisation a sense of purpose, cohesion, and direction. When your employee value proposition is aligned to your company values it reinforces its ability to attract and retain employees.
Clearly outline what you want your employee value proposition to achieve and how this is linked to the overall values, mission, and goals of your organisation. Do you want your employee value proposition to reduce employee turnover? Do you want it to help you attract better candidates for job vacancies? Do you want your employee value proposition to boost staff engagement, morale, and productivity?
It may be a combination of these, but if you are clear from the start what your goals are it will be easier to measure the impact of your employee value proposition.
5. Commit to your employee value proposition
If you are going to put the time and effort into developing an employee value proposition, you should ensure you put it into practice and are proud to promote it. Ensure that senior management is bought into it and help to promote your employee value proposition whenever the opportunity arises.
You could set up a staff forum that takes ownership of the employee value proposition. This can help identify what is working and what is not as your offering evolves with the demands and expectations of the jobs market.
6. Make your employee value proposition inclusive
You want your employee value proposition to be fair and inclusive for all. A good employee value proposition contains different elements so that it appeals to employees of different ages, genders, cultures, and functions. Everyone is different, so you want to create a range of offerings that appeal to people with different needs but also include core offerings that have a broad appeal and uphold the essence of your employee value proposition.
Ensure you don't discriminate with your benefits offering. Employee benefits that increase based on the length of service, eg incremental pay scales and extra holidays, may fall foul of discrimination laws as they favour older workers. See age discrimination.
7. Communicate and market your employee value proposition
Make it easy for people to find your employee value proposition. Clearly outline your employee value proposition on your company website - highlight the benefits and perks you offer and develop a narrative on why your organisation is a great place to work.
Support this with real-life examples of your employee value proposition, eg short videos of why staff enjoy working for your organisation. Host these on your company website perhaps on a dedicated careers or teams web page. You could promote it across your social media channels. You should also include details of your employee value proposition in recruitment materials and use it as a marketing opportunity at local job fairs.
8. Measure the success and seek feedback from staff
Assess the impact of your employee value proposition. Identify key performance indicators to help you measure the impact of your employee value proposition. Collect and analyse data on employee turnover, staff satisfaction, employee performance, productivity, number of candidates applying for vacancies, and offer acceptance rates. Seek staff feedback and look at staff uptake of development and career progression opportunities.
A strong and effective employee value proposition will be reviewed regularly and adjusted accordingly to stay relevant.
Also on this sitePrimary parentContent category
Source URL
/content/how-develop-employee-value-proposition
Links
Components of an employee value proposition
Components of an employee value proposition
Helping employers understand the key elements that make up an attractive employee value proposition.
Your employee value proposition should help your organisation stand out from the crowd and be unique to what your business does and how it does it. The proposition should aim to maximise staff performance, motivation, and commitment.
What makes up an employee value proposition?
Several components make up the employee value proposition including:
Salary compensation
Financial compensation includes the salary, bonuses, pension, and share schemes that your organisation offers. You should develop a compensation system based on fairness and equality. Salary transparency, where staff can understand how their salary is determined, can also help build trust throughout your organisation.
If your company cannot meet the high salaries of competitors, you can use the other non-monetary components of your employee value proposition to make up for this. Compensation in monetary terms isn’t always the motivation for job hunters, so ensure that your employee value proposition works as a whole package.
Lifestyle and wellbeing benefits
You can support your employees in achieving a healthy work-life balance, including holidays, paid time off, retirement plans, and flexible working. There is no one-size-fits-all approach as your staff will be at different stages of their lives, but engaging with a broad range of workers can help develop a fair and attractive policy for all employees.
Some other wellbeing benefits may include offering mental health support, compassionate leave, additional holiday time, health insurance, cycle-to-work schemes, or gym memberships.
Positive work environment and culture
Your employee value proposition should outline how you strive to create a working environment where staff are happy, valued, and motivated to perform to the highest level of their ability. You could offer rewards as recognition of employee hard work. You could consider opportunities encouraging staff to collaborate and work effectively in teams.
Consider the options for office and home-working alongside where staff do their best work. Can employees work remotely or choose a hybrid model? For office-working employees, consider how the office surroundings contribute to helping employees do their best work and collaborate if needed eg break-out areas, meeting rooms, and other onsite facilities.
Support and growth opportunities
Staff require the support and the means to do their job in a physically and psychologically safe environment. Outline how you will train and support new employees and offer the equipment necessary for all staff to do their jobs. Commit to training line managers on how they can best support their staff and address any issues that might arise in the workplace.
Your employee value proposition could also outline your commitment to career development for all staff and how they can access the learning and development opportunities to improve and progress. Effective performance management, internal promotions, and mentoring opportunities can offer employees the motivation and support they need to develop their skills and further their careers in your organisation.
Also on this sitePrimary parentContent category
Source URL
/content/components-employee-value-proposition
Links
Advantages of an employee value proposition
The benefits to employers and businesses of developing and marketing an employee value proposition to attract, retain, and engage with staff.
By developing a strong and attractive employee value proposition employers can retain valuable staff by engaging and motivating them to do their best for their organisation. Your employee value proposition can also be used as a branding tool to help you attract the staff with the skills and values you desire that can make your business a success.
When staff don’t feel valued or engaged, they can become demotivated and look for alternative employment. If this is not addressed your organisation could see a high turnover of staff.
Employee value proposition: business benefits
An attractive employee value proposition can bring advantages to your organisation across key areas, including:
Staff retention
- reduces staff turnover
- retains existing staff with valuable skills and experience
- saves you the time and money needed to replace and train new staff
- helps to build trust as staff feel more valued and invested in by management
- gives employers a better understanding of their employees and what motivates them
Performance
- helps employers develop deeper connections with staff
- increases staff motivation, commitment, and loyalty
- boosts productivity and financial performance of the business
- builds mutual trust across the organisation from management to staff and between colleagues and different teams
- helps foster a workplace culture that has a strong people focus
- enables your staff to grow which in turn can help your business grow
- can help develop flexibility that can make your business more agile
- helps to maximise employee health and well-being and less sickness absence days
- makes your business more attractive to customers and suppliers
Attracting new staff
- helps you to attract top talent to join your business
- gives prospective employees a vision of what it would be like to work for you
- makes your recruitment process more effective and efficient as you will appeal to people that are aligned with your organisation's values and culture
- gives you a competitive advantage in the jobs market as it helps to distinguish your organisation from your rivals as an employer of choice
- develops staff advocacy - staff become brand ambassadors for your organisation highlighting to prospective new staff why they enjoy working for your organisation
Also on this sitePrimary parentContent category
Source URL
/content/advantages-employee-value-proposition
Links
How to develop an employee value proposition
How employers can develop and communicate a winning employee value proposition to help them attract, retain, and engage staff.
There are practical steps employers can take to develop, introduce, and effectively communicate an employee value proposition to retain and engage with existing staff and attract new talent.
Steps to take to develop an employee value proposition
1. Assess current perceptions
Begin by considering the potential candidates that your business is trying to attract. Ask yourself questions like:
- What would be their perspective of your organisation?
- What would attract them to apply to work for you?
- What would put them off?
Asking yourself these questions and examining how you are currently addressing the components of an employee value proposition will help you evaluate where your organisation is and where you want to go with your proposition. At exit interviews, ask staff why they are leaving your company and if there is something that you could change or introduce that would encourage them to stay.
Identify your target audience when developing your employee value proposition. Know your audience and what they value in an employer. This approach will help you attract the right talent and understand how to communicate effectively with your ideal candidates. A clearly defined employee value proposition will highlight your offering.
2. Identify what makes your organisation unique
Identify key characteristics that make your organisation stand out from your competitors. Consider what you can offer that no one else can.
You can coordinate internal research by asking current staff for their opinion on why they enjoy working for you and suggested areas for improvement such as culture, flexibility, and professional development. You could form staff focus groups and run staff surveys to understand staff views across the organisation.
Examining competitor offerings will help define how you can set yourself apart. External insights, including industry reports, surveys, and recruitment data, can guide you on emerging trends, employee preferences, and expectations.
3. Benchmark
Look for examples of how other companies have successfully developed employee value propositions. Ask questions like:
- What do they offer that makes them attractive to potential recruits?
- What is their company culture?
- What is it like to work there?
- How do they support staff with learning and development and career progression?
- What compensation and benefits do they offer?
You could pick and choose offerings you’ve identified from other employers that you think could work as part of your employee value proposition.
4. Align your employee value proposition with your company values, mission, and goals
Align your employee value proposition with your core business values and organisational culture. This will give your organisation a sense of purpose, cohesion, and direction. When your employee value proposition is aligned to your company values it reinforces its ability to attract and retain employees.
Clearly outline what you want your employee value proposition to achieve and how this is linked to the overall values, mission, and goals of your organisation. Do you want your employee value proposition to reduce employee turnover? Do you want it to help you attract better candidates for job vacancies? Do you want your employee value proposition to boost staff engagement, morale, and productivity?
It may be a combination of these, but if you are clear from the start what your goals are it will be easier to measure the impact of your employee value proposition.
5. Commit to your employee value proposition
If you are going to put the time and effort into developing an employee value proposition, you should ensure you put it into practice and are proud to promote it. Ensure that senior management is bought into it and help to promote your employee value proposition whenever the opportunity arises.
You could set up a staff forum that takes ownership of the employee value proposition. This can help identify what is working and what is not as your offering evolves with the demands and expectations of the jobs market.
6. Make your employee value proposition inclusive
You want your employee value proposition to be fair and inclusive for all. A good employee value proposition contains different elements so that it appeals to employees of different ages, genders, cultures, and functions. Everyone is different, so you want to create a range of offerings that appeal to people with different needs but also include core offerings that have a broad appeal and uphold the essence of your employee value proposition.
Ensure you don't discriminate with your benefits offering. Employee benefits that increase based on the length of service, eg incremental pay scales and extra holidays, may fall foul of discrimination laws as they favour older workers. See age discrimination.
7. Communicate and market your employee value proposition
Make it easy for people to find your employee value proposition. Clearly outline your employee value proposition on your company website - highlight the benefits and perks you offer and develop a narrative on why your organisation is a great place to work.
Support this with real-life examples of your employee value proposition, eg short videos of why staff enjoy working for your organisation. Host these on your company website perhaps on a dedicated careers or teams web page. You could promote it across your social media channels. You should also include details of your employee value proposition in recruitment materials and use it as a marketing opportunity at local job fairs.
8. Measure the success and seek feedback from staff
Assess the impact of your employee value proposition. Identify key performance indicators to help you measure the impact of your employee value proposition. Collect and analyse data on employee turnover, staff satisfaction, employee performance, productivity, number of candidates applying for vacancies, and offer acceptance rates. Seek staff feedback and look at staff uptake of development and career progression opportunities.
A strong and effective employee value proposition will be reviewed regularly and adjusted accordingly to stay relevant.
Also on this sitePrimary parentContent category
Source URL
/content/how-develop-employee-value-proposition
Links
Advantages of an employee value proposition
Components of an employee value proposition
Helping employers understand the key elements that make up an attractive employee value proposition.
Your employee value proposition should help your organisation stand out from the crowd and be unique to what your business does and how it does it. The proposition should aim to maximise staff performance, motivation, and commitment.
What makes up an employee value proposition?
Several components make up the employee value proposition including:
Salary compensation
Financial compensation includes the salary, bonuses, pension, and share schemes that your organisation offers. You should develop a compensation system based on fairness and equality. Salary transparency, where staff can understand how their salary is determined, can also help build trust throughout your organisation.
If your company cannot meet the high salaries of competitors, you can use the other non-monetary components of your employee value proposition to make up for this. Compensation in monetary terms isn’t always the motivation for job hunters, so ensure that your employee value proposition works as a whole package.
Lifestyle and wellbeing benefits
You can support your employees in achieving a healthy work-life balance, including holidays, paid time off, retirement plans, and flexible working. There is no one-size-fits-all approach as your staff will be at different stages of their lives, but engaging with a broad range of workers can help develop a fair and attractive policy for all employees.
Some other wellbeing benefits may include offering mental health support, compassionate leave, additional holiday time, health insurance, cycle-to-work schemes, or gym memberships.
Positive work environment and culture
Your employee value proposition should outline how you strive to create a working environment where staff are happy, valued, and motivated to perform to the highest level of their ability. You could offer rewards as recognition of employee hard work. You could consider opportunities encouraging staff to collaborate and work effectively in teams.
Consider the options for office and home-working alongside where staff do their best work. Can employees work remotely or choose a hybrid model? For office-working employees, consider how the office surroundings contribute to helping employees do their best work and collaborate if needed eg break-out areas, meeting rooms, and other onsite facilities.
Support and growth opportunities
Staff require the support and the means to do their job in a physically and psychologically safe environment. Outline how you will train and support new employees and offer the equipment necessary for all staff to do their jobs. Commit to training line managers on how they can best support their staff and address any issues that might arise in the workplace.
Your employee value proposition could also outline your commitment to career development for all staff and how they can access the learning and development opportunities to improve and progress. Effective performance management, internal promotions, and mentoring opportunities can offer employees the motivation and support they need to develop their skills and further their careers in your organisation.
Also on this sitePrimary parentContent category
Source URL
/content/components-employee-value-proposition
Links
Advantages of an employee value proposition
The benefits to employers and businesses of developing and marketing an employee value proposition to attract, retain, and engage with staff.
By developing a strong and attractive employee value proposition employers can retain valuable staff by engaging and motivating them to do their best for their organisation. Your employee value proposition can also be used as a branding tool to help you attract the staff with the skills and values you desire that can make your business a success.
When staff don’t feel valued or engaged, they can become demotivated and look for alternative employment. If this is not addressed your organisation could see a high turnover of staff.
Employee value proposition: business benefits
An attractive employee value proposition can bring advantages to your organisation across key areas, including:
Staff retention
- reduces staff turnover
- retains existing staff with valuable skills and experience
- saves you the time and money needed to replace and train new staff
- helps to build trust as staff feel more valued and invested in by management
- gives employers a better understanding of their employees and what motivates them
Performance
- helps employers develop deeper connections with staff
- increases staff motivation, commitment, and loyalty
- boosts productivity and financial performance of the business
- builds mutual trust across the organisation from management to staff and between colleagues and different teams
- helps foster a workplace culture that has a strong people focus
- enables your staff to grow which in turn can help your business grow
- can help develop flexibility that can make your business more agile
- helps to maximise employee health and well-being and less sickness absence days
- makes your business more attractive to customers and suppliers
Attracting new staff
- helps you to attract top talent to join your business
- gives prospective employees a vision of what it would be like to work for you
- makes your recruitment process more effective and efficient as you will appeal to people that are aligned with your organisation's values and culture
- gives you a competitive advantage in the jobs market as it helps to distinguish your organisation from your rivals as an employer of choice
- develops staff advocacy - staff become brand ambassadors for your organisation highlighting to prospective new staff why they enjoy working for your organisation
Also on this sitePrimary parentContent category
Source URL
/content/advantages-employee-value-proposition
Links
How to develop an employee value proposition
How employers can develop and communicate a winning employee value proposition to help them attract, retain, and engage staff.
There are practical steps employers can take to develop, introduce, and effectively communicate an employee value proposition to retain and engage with existing staff and attract new talent.
Steps to take to develop an employee value proposition
1. Assess current perceptions
Begin by considering the potential candidates that your business is trying to attract. Ask yourself questions like:
- What would be their perspective of your organisation?
- What would attract them to apply to work for you?
- What would put them off?
Asking yourself these questions and examining how you are currently addressing the components of an employee value proposition will help you evaluate where your organisation is and where you want to go with your proposition. At exit interviews, ask staff why they are leaving your company and if there is something that you could change or introduce that would encourage them to stay.
Identify your target audience when developing your employee value proposition. Know your audience and what they value in an employer. This approach will help you attract the right talent and understand how to communicate effectively with your ideal candidates. A clearly defined employee value proposition will highlight your offering.
2. Identify what makes your organisation unique
Identify key characteristics that make your organisation stand out from your competitors. Consider what you can offer that no one else can.
You can coordinate internal research by asking current staff for their opinion on why they enjoy working for you and suggested areas for improvement such as culture, flexibility, and professional development. You could form staff focus groups and run staff surveys to understand staff views across the organisation.
Examining competitor offerings will help define how you can set yourself apart. External insights, including industry reports, surveys, and recruitment data, can guide you on emerging trends, employee preferences, and expectations.
3. Benchmark
Look for examples of how other companies have successfully developed employee value propositions. Ask questions like:
- What do they offer that makes them attractive to potential recruits?
- What is their company culture?
- What is it like to work there?
- How do they support staff with learning and development and career progression?
- What compensation and benefits do they offer?
You could pick and choose offerings you’ve identified from other employers that you think could work as part of your employee value proposition.
4. Align your employee value proposition with your company values, mission, and goals
Align your employee value proposition with your core business values and organisational culture. This will give your organisation a sense of purpose, cohesion, and direction. When your employee value proposition is aligned to your company values it reinforces its ability to attract and retain employees.
Clearly outline what you want your employee value proposition to achieve and how this is linked to the overall values, mission, and goals of your organisation. Do you want your employee value proposition to reduce employee turnover? Do you want it to help you attract better candidates for job vacancies? Do you want your employee value proposition to boost staff engagement, morale, and productivity?
It may be a combination of these, but if you are clear from the start what your goals are it will be easier to measure the impact of your employee value proposition.
5. Commit to your employee value proposition
If you are going to put the time and effort into developing an employee value proposition, you should ensure you put it into practice and are proud to promote it. Ensure that senior management is bought into it and help to promote your employee value proposition whenever the opportunity arises.
You could set up a staff forum that takes ownership of the employee value proposition. This can help identify what is working and what is not as your offering evolves with the demands and expectations of the jobs market.
6. Make your employee value proposition inclusive
You want your employee value proposition to be fair and inclusive for all. A good employee value proposition contains different elements so that it appeals to employees of different ages, genders, cultures, and functions. Everyone is different, so you want to create a range of offerings that appeal to people with different needs but also include core offerings that have a broad appeal and uphold the essence of your employee value proposition.
Ensure you don't discriminate with your benefits offering. Employee benefits that increase based on the length of service, eg incremental pay scales and extra holidays, may fall foul of discrimination laws as they favour older workers. See age discrimination.
7. Communicate and market your employee value proposition
Make it easy for people to find your employee value proposition. Clearly outline your employee value proposition on your company website - highlight the benefits and perks you offer and develop a narrative on why your organisation is a great place to work.
Support this with real-life examples of your employee value proposition, eg short videos of why staff enjoy working for your organisation. Host these on your company website perhaps on a dedicated careers or teams web page. You could promote it across your social media channels. You should also include details of your employee value proposition in recruitment materials and use it as a marketing opportunity at local job fairs.
8. Measure the success and seek feedback from staff
Assess the impact of your employee value proposition. Identify key performance indicators to help you measure the impact of your employee value proposition. Collect and analyse data on employee turnover, staff satisfaction, employee performance, productivity, number of candidates applying for vacancies, and offer acceptance rates. Seek staff feedback and look at staff uptake of development and career progression opportunities.
A strong and effective employee value proposition will be reviewed regularly and adjusted accordingly to stay relevant.
Also on this sitePrimary parentContent category
Source URL
/content/how-develop-employee-value-proposition
Links
Breastfeeding and the workplace
Health and safety of pregnant workers
Employers' additional health and safety obligations towards pregnant workers and female workers of childbearing age.
You have a legal duty to protect the health and safety of pregnant mothers at work. This includes workers who could be pregnant as well as those who you know are pregnant.
Workplace risk assessment
Some substances, processes, and working conditions may affect human fertility as well as pose a risk to a pregnant worker and/or her unborn child. Therefore, you must think about the health of women of childbearing age, not just those who have told you that they are pregnant.
If you employ women of childbearing age, you should, as part of your normal risk assessment, consider if any work is likely to present a particular risk to them - whether or not they might be pregnant.
As part of your legal duty to take measures to protect your workers, all employers must undertake a workplace risk assessment for their pregnant employees. For further information see risk assessment for pregnant workers and new mothers - employer guidance from the Health and Safety Executive NI (HSENI).
Notification from a pregnant worker
You should also encourage workers, eg via your fertility policy, pregnancy at work, maternity policy or staff handbook, to notify you as soon as possible if they become pregnant. This is so you can identify if any further action is needed.
You are entitled to ask a pregnant worker to provide:
- notification of her pregnancy in writing
- a certificate from a registered medical practitioner or a registered midwife showing that she is pregnant
Note that you do not have to:
- begin to take any action in relation to a particular pregnant worker's health and safety until she gives you written notification
- maintain any action in relation to her where she has failed to give you the certificate within a reasonable period of time - although you must have requested in writing to see the certificate
However, even if a pregnant worker has not formally notified you of her pregnancy, it is good practice to do a risk assessment for her if you become aware that she is pregnant.
Once a worker notifies you that she is pregnant, you should review the risk assessment for her specific work and identify any changes that are necessary to protect her health and that of her unborn baby. Involve the worker in the process and review the assessment as her pregnancy progresses to see if any further adjustments are needed.
For more information on health and safety risk assessments, see health and safety risk assessment.
Pre-maternity leave meeting
It is good practice for an employer to hold a pre-maternity leave meeting with an employee to discuss and agree issues such as:
- handover and cover for her work during maternity leave
- keeping in touch days (including the employee's preferred contact details and method)
- receiving work related information
- employees right to shared parental leave
- annual leave
Potential hazards for pregnant workers
Things that might be hazardous to female employees - and pregnant workers in particular - include:
- mental and physical fatigue caused by long working hours
- night-time working
- work-related stress
- skin protection from sun exposure when working outdoors
- excessive noise
- extremes of cold and heat
- threat of violence in the workplace
- exposure to harmful substances, eg lead, radioactive materials, toxic chemicals like mercury and pesticides, infectious diseases, carbon monoxide, and antimitotic (cytotoxic) drugs
- exposure to radiation
- lifting/carrying heavy loads
- working at heights
- exposure to infectious diseases
- sitting or standing still for long periods of time
- unhealthy workstations or posture
- lone working
- exposure to vibration
If you identify a risk that could cause harm to your worker or their child, you must decide if you can control it. If you cannot control or remove the risk, you must do the following: eg adjust working conditions or working hours to avoid the risk or offer her suitable alternative work.
If this isn't possible, you must suspend the worker on paid leave for as long as necessary to protect their health and safety and that of their child.
Managing the health and safety of pregnant workers and new mothers - HSENI employer guidance.
Rest facilities for pregnant and breastfeeding mothers
You're required by law to provide somewhere for pregnant and breastfeeding mothers to rest.
Pregnant workers and breastfeeding mothers are entitled to more frequent rest breaks. You should talk to them so you can agree on the timing and frequency.
You are legally required to provide a suitable area where employees can rest, including somewhere to lie down if necessary. You must provide a private, hygienic, and safe room for nursing mothers to express milk if they choose to and somewhere to store breast milk, eg a fridge. Toilet facilities are not a suitable or hygienic place for this purpose.
Developed withActionsAlso on this siteContent category
Source URL
/content/health-and-safety-pregnant-workers
Links
Medical suspension on maternity grounds
When an employee who is pregnant, or has recently given birth, or who is breast-feeding may have to be suspended from work on maternity grounds.
Where an expectant or new mother would be exposed to risk if she continued to perform her contractual duties, the employer is obliged to alter her working conditions or working hours if it is reasonable to do so and if it would avoid the risk. If it is not reasonable to make alterations, the employer must offer the employee suitable alternative work, or if that isn't possible, suspend the employee from work for as long as necessary to avoid the risk.
Right to the offer of alternative work
Where an employer has available suitable alternative work for an employee, the employee has a right to be offered the alternative work before being suspended from work on maternity grounds. For alternative work to be suitable for an employee for this purpose:
- the work must be of a kind that is both suitable in relation to her and appropriate for her to do in the circumstances, and
- the terms and conditions applicable to her for performing the work, if they differ from the corresponding terms and conditions applicable to her for performing the work she normally performs under her contract of employment, must not be substantially less favourable to her than those corresponding terms and conditions
In summary, an employee who is pregnant, has recently given birth, or who is breastfeeding may have to be suspended from work on maternity grounds if continued attendance might damage her, or the baby's health.
In general, the duty to suspend from work does not arise unless and until the employee has given the employer written notice that she is pregnant, has given birth within the previous six months, or is breastfeeding.
An employee who is suspended is entitled to full pay, which includes any bonuses or commissions they would have been paid. Their suspension should last until the risk to them, or their baby has been removed.
If the employee unreasonably refuses suitable alternative work the employer doesn't have to pay them.
An employee is entitled to make a complaint to an industrial tribunal if there is suitable alternative work available which her employer has failed to offer her before suspending her from work on maternity grounds. They can also complain to an industrial tribunal if they don't get the right amount of pay.
Developed withActionsAlso on this siteContent category
Source URL
/content/medical-suspension-maternity-grounds
Links
Employees' right to paid time off for antenatal care
A pregnant employee is entitled to paid time off to attend antenatal care appointments during working hours.
All pregnant employees have the right to reasonable paid time off to attend antenatal care appointments. Employers should bear in mind that the right to paid time off is a right to be permitted time off during working hours and it will not be reasonable for the employer to avoid this by rearranging the individual's working schedule or requiring her to make up lost time.
Antenatal care covers not only medical examinations related to the pregnancy but also, for example, relaxation classes and parent-craft classes. There is no service requirement for this right.
However, the right to time off only applies if the appointment is recommended by a registered midwife, health visitor, registered nurse, or registered medical practitioner (eg a doctor).
Therefore, you are entitled to ask for evidence of antenatal appointments - except in the case of the very first appointment.
You can request that the employee show you:
- written documentation from a registered medical practitioner, a midwife, or a health visitor confirming that she is pregnant
- an appointment card or some other document showing that an appointment has been made
Reasonable time off for medical appointments
The law does not set out what 'reasonable' means regarding time off. Employees must request the time off and have a right not to be unreasonably refused time off. Tribunals are likely to find it unreasonable if an employer refuses to allow time off for appointments that are based on medical advice. Part-time employees should not be pressured to take appointments on their days off.
The amount of time off will depend on the time that the appointment is made, and it will not be unreasonable for an employer to expect an employee to attend for the part of the day that they can outside the appointment time. Time off also includes travelling time and waiting time for appointments. Abuse of the time off provisions may normally be handled under the absence management procedures but should be handled with caution.
Payment during time off
You must pay the employee her normal hourly rate during the period of time off for antenatal care.
Where the employee is paid a fixed annual salary, she should simply be paid as normal. In other cases calculate the rate by dividing the amount of a week's pay by the number of the employee's normal working hours in a week. The normal working hours will usually be set out in her contract of employment.
If her weekly working hours vary, you should average them over the previous 12 complete working weeks. If the employee has yet to complete 12 weeks' service, estimate the average considering:
- what could be reasonably expected from her contract of employment
- the work pattern of any fellow employees in comparable jobs
Overtime is counted only if it is required and contractually guaranteed.
Labour Relations Agency (LRA) guidance on time off work rights and responsibilities.
Complaints relating to time off for antenatal care
A pregnant employee could bring an unlawful discrimination and/or unfair dismissal claim to a tribunal if you:
- dismiss her or treat her unfairly because she tried to exercise her right to time off for antenatal care
- unreasonably refuse her time off for antenatal care
- deny her normal rate of pay during such time off
A pregnant employee can bring a claim regardless of whether or not:
- she actually has exercised the right to paid time off for antenatal care
- that right has actually been infringed
All she has to have done is act in good faith in seeking to assert the right.
See pregnant workers, dismissal and discrimination.
Time off to accompany to antenatal appointments
Following changes to the Work and Families Act (Northern Ireland) 2015, both employees and Agency workers, who have a qualifying relationship with the pregnant woman or her expected child, have the right to unpaid time off to attend up to two antenatal appointments. an agency worker will have rights to antenatal medical appointments and antenatal classes, after completing a 12-week qualifying period on the same assignment if they cannot reasonably arrange them outside working hours. The employee or agency worker must request the time off and cannot simply rely on these provisions as an after-the-fact justification for the absence from work.
A person in a qualifying relationship would include:
- the husband or civil partner of the pregnant woman
- a person who lives with the pregnant woman in an enduring family relationship (including same-sex couples) but is not a relative of that woman
- the father of the expected child
- a woman who is deemed to be the parent of the expected child under the Human Fertilisation and Embryology Act 2008
- either of the intended parents who are expecting a child from a surrogate mother and who are eligible for and intend to apply for a Parental Order (or have obtained such an Order)
The time off for each appointment is capped at 6.5 hours.
Spouse or civil partner
Although the regulations state that a person is in a qualifying relationship with a pregnant woman if he or she is the husband or civil partner of that woman, it is presumably the case that this category would also extend to the wife of the pregnant woman. Paragraph 7.1 of Part 2 of the Marriage (Same-sex Couples) and Civil Partnership (Opposite-sex Couples) (Northern Ireland) Regulations 2019, provides that any reference in legislation to a person who is married is to be read as including a reference to a person who is married to a person of the same sex.
Developed withActionsAlso on this siteContent category
Source URL
/content/employees-right-paid-time-antenatal-care
Links
Pregnant workers, dismissal and discrimination
How employers can ensure they stay on the right side of sex discrimination law and appropriately support pregnant workers.
You must not treat a worker unfairly because she is pregnant. This may result in a claim of sex discrimination. Such unfair treatment includes dismissal.
Pregnancy and dismissal
It is an automatically unfair dismissal if you dismiss - or select for redundancy - an employee solely or mainly:
- for a reason relating to her pregnancy
- because she tried to assert her right to paid time off for antenatal care - see employees' right to paid time off for antenatal care
Only employees can claim unfair dismissal, but all workers can claim unlawful sex discrimination if they are dismissed or treated unreasonably for a reason relating to their pregnancy.
Sex discrimination
It amounts to unlawful sex discrimination if you:
- treat a pregnant worker unfairly for a reason relating to her pregnancy
- dismiss a pregnant worker solely or mainly for a reason relating to her pregnancy
- dismiss - or select for redundancy - a pregnant employee solely or mainly for a reason relating to her pregnancy
- dismiss - or select for redundancy - a pregnant employee solely or mainly because she tried to assert her right to paid time off for antenatal care - see employees' right to paid time off for antenatal care
- refuse to interview or employ a job applicant solely or mainly on the grounds that she is pregnant (or you believe that she may be, or may become, pregnant)
You can never justify this type of discrimination.
As pregnancy-related dismissals are discriminatory, it's likely that a pregnant employee would not only claim unfair dismissal but also unlawful sex discrimination. There is a limit on the amount of compensation a tribunal can award for unfair dismissal but not for unlawful discrimination.
A pregnant worker would only be able to claim unlawful sex discrimination, but there is still no limit on any tribunal compensation they might receive.
Developed withActionsAlso on this siteContent category
Source URL
/content/pregnant-workers-dismissal-and-discrimination
Links
Breastfeeding and the workplace
How employers can support employees to continue breastfeeding on their return to work after maternity leave.
There are business benefits for employers who take proactive steps to discuss and promote breastfeeding with employees returning from maternity leave to help facilitate their transition back to work.
Business benefits
- Increased motivation of employees and a better working culture, leading to greater flexibility and better communication.
- Health and wellbeing benefits to your employees.
- Reduction in absenteeism and staff turnover.
- Increased quality, greater levels of innovation and creativity, and improved productivity.
- Overall improved customer service.
- Raised public image of the company and competitive advantage, making it more attractive as an employer of choice.
- Contributes to an inclusive working culture.
Breastfeeding and rest periods
Employers are required by law to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down.
Although there is no legal right for an employee to take time off from their job in order to breastfeed, express milk for storage and later use, or take rest periods you should consider adapting working hours to enable an employee to continue to breastfeed or express milk. A refusal to adapt working hours could be indirect sex discrimination unless the employer can show the refusal is justified by the needs of the business.
Breastfeeding facilities
Employers are legally required to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down. Employers should consider providing a private, healthy and safe environment for employees to express and store milk, for example, it is not suitable for new mothers to use toilets for expressing milk.
Breastfeeding workplace policy
It is good practice to have a written workplace policy on breastfeeding clearly outlining the employer and employee's responsibilities. This will provide clarity around how requests can be made and will be considered by the employer. This will assist you in making objective, correct, and fair decisions. Implementing such a workplace policy demonstrates your principles and commitment as an employer to supporting employees who are breastfeeding to help create a positive and inclusive workplace where discrimination in any form is unacceptable and will not be tolerated.
Workplace health and safety for breastfeeding employees
There may be a number of risk factors in the workplace that may be harmful to a breastfeeding employee or her child’s health. You should take steps to identify these risks and consider how you can remove them for the safety of your employees.
For further information, see health and safety of pregnant workers.
Developed withActionsAlso on this siteContent category
Source URL
/content/breastfeeding-and-workplace
Links
Fertility treatment and the workplace
How employers can support employees undergoing fertility treatment.
A woman undergoing fertility treatment, such as in vitro fertilisation (IVF), is treated as being pregnant after fertilised eggs have been implanted. If the implementation fails, the protected period, during which a woman must not be treated unfavourably on the grounds of her pregnancy, ends two weeks later.
It is unlawful sex discrimination for employers to treat a woman less favourably because she is undergoing fertility treatment or intends to become pregnant. A woman will be entitled to paid time off for antenatal care only after the fertilised embryo has been implanted. See having a child through IVF.
Supporting employees going through fertility treatment
For employees undertaking fertility treatment, it can be a long and difficult road both emotionally and physically. There will be obvious practicalities of medical appointments, getting used to new medications, and perhaps undergoing medical procedures. Employer understanding, support, and flexibility can often make a significant difference to someone at a difficult and potentially challenging time of their life. It's not just women who may require support, their partner may also require support and understanding in their difficult journey through fertility treatment.
Due to the personal nature of fertility treatment, employers should recognise and respect that employees have a right to privacy and may choose not to ask for support or wish for the matter to remain confidential. However, developing a compassionate culture with explicit support for employees going through fertility treatment can help overcome the taboo and encourage individuals to access the support they need.
Having a clear policy in place which tells people about the support the employer can offer, might go some way to breaking down the barriers, provided they feel their employer can be trusted to treat them fairly and they won't be penalised in some way. Raising awareness of fertility treatment amongst your workforce and equipping line managers on what to say and how to offer support through appropriate education and training can also help employees open up and feel comfortable asking for help.
Developed withActionsAlso on this siteContent category
Source URL
/content/fertility-treatment-and-workplace
Links
Five top tips to promote an age-diverse workforce
In this guide:
Employment rights of older workers
How employers can meet the legal rights of older workers including retirement age, age discrimination, and caring for dependants including grandchildren and parents.
Employers should fully understand employment rights and the role of equal opportunities, practices, and procedures relating to older workers.
Recent years have seen the introduction of various policy reforms to encourage the participation and retention of older workers in employment.
How to prevent workplace age discrimination
It is generally unlawful for an employer to discriminate on the grounds of age - ie to treat individuals of any age less favourably than others on the grounds of age.
Recruitment
To avoid age discrimination, you should check that your recruitment process is non-discriminatory. For example, aim to place advertisements in publications read by a range of age groups. Also, avoid using terms that imply a particular age group, such as 'mature', 'enthusiastic', 'highly experienced', or 'recent graduate'. See avoid discrimination when recruiting staff.
Redundancies
If you are making employees redundant, you should similarly ensure that you base procedures on business needs rather than age. For example, it could be discriminatory to select employees for redundancy solely based on when they joined your business - 'last in, first out'. See redundancy and lay-offs.
When age discrimination may be lawful
There are limited circumstances when age discrimination can be lawful. To read about age discrimination exceptions and examples, see age discrimination.
Develop age-related work policies
Age discrimination can affect workers of any age. Having an equal opportunities policy that explicitly mentions age could indicate your commitment to the fair treatment of and eliminating discrimination against workers of all ages. See equality and diversity workplace policies.
Training
You should also ensure appropriate training is provided to your managers and staff on workplace discrimination with some focus on age discrimination. This will help to increase awareness of age discrimination and how to minimise it in the workplace.
Understand the rules for retirement
The statutory default retirement age in the UK was abolished in 2011. As a result, if an employer forces an employee to retire once they reach a certain age, that act would be direct age discrimination and is likely to be unlawful unless it can be objectively justified. See retirement ages and procedures.
An employee can retire voluntarily at a time that they choose and beyond their state pension age unless the job has a lawfully justified 'compulsory retirement age'. The reasons for compulsory retirement may include exceptional circumstances such as:
- the job requires certain physical abilities (eg in the construction industry)
- the job has an age limit set by law (eg the fire service)
Employers who set compulsory retirement age rules, also known as Employer Justified Retirement Ages (EJRA), must consider whether that retirement age can be objectively justified, for example, in terms of workforce planning, or the health and safety of individual employees, their colleagues, and the public. In addition, an employer will need to demonstrate that the compulsory retirement age is objectively justified; ie that it is a proportionate means of achieving that objective.
See the Equality Commission's guide for employers on age discrimination in Northern Ireland (PDF, 1.53MB).
Provide flexible working arrangements
Older workers may prefer flexible working arrangements. Surveys have shown that over 40% of people aged 55-59 years old want to reduce their working hours.
Every employee has the statutory right to request flexible working for any reason after 26 weeks of employment. Employees can make one flexible working application every 12 months. A year runs from the date the most recent application was made. If you accept an employee's flexible working request, this will be a permanent change to their contractual terms and conditions unless you agree otherwise.
There are different forms of flexible working, for example, homeworking, temporary contracts, part-time, flexitime, or job sharing. Employers should ensure the equal promotion of flexible working to staff of all ages. Develop clear procedures and criteria for how to apply for flexible working. See flexible working: the law and best practice.
Caring for grandchildren and dependants: rights at work
Apart from the right to request flexible working arrangements, outlined above, under employment law in Northern Ireland grandparents, generally, have no other statutory rights to paid or unpaid time off to care for their grandchildren.
Grandparents may have the right to parental leave in limited circumstances if they have adopted the child or have a residence order made in their favour giving them parental responsibility. Employees must have one year's employment service and parental leave can be taken up to the child is aged 18. See parental leave entitlement.
All employees have the right to reasonable time off for dependants to deal with emergencies or unforeseen matters involving someone who depends on them for caring responsibilities. This could be to deal with a breakdown in childcare or if a child falls ill. It could also be used to deal with caring responsibilities for older relatives or parents who may be ill. Employers do not have to pay for this time off, but some employers may under the terms and conditions of employment. See time off to deal with emergencies involving dependants.
Developed withActionsAlso on this siteContent category
Source URL
/content/employment-rights-older-workers
Links
Advantages of employing and retaining older workers
Key benefits that employing and retaining older workers can bring to businesses.
There are a wide range of advantages that employing older workers can bring to your business especially when you have a mix of different ages across your workforce.
Age-diversity benefits
Age diversity can bring many benefits to your business. Employers can reap the benefits of experience and loyalty that older workers can bring. There may also be broader advantages for others within the workplace.
Working in an age-diverse team brings benefits, including fresh perspectives, knowledge-sharing, and improved problem-solving. Where there is an age-diverse workforce businesses have seen advantages including:
- increased productivity
- skills diversity
- better inclusiveness
- opportunities for mentorships
- improved staff retention
Benefits of employing older workers
Employing older workers can bring the following advantages to your business:
Experience and knowledge
Older workers bring life experience as well as accumulated knowledge from many years of working. You can tap into these strengths to help overcome workplace challenges and identify business opportunities.
New ideas and opportunities
If you are developing new ideas or searching for new business opportunities, an age-diverse workforce can prove helpful in weighing up the potential risks and benefits. Such foresight can help suggest new ideas or efficient ways of doing things.
Focused workers
Older workers are likely to analyse business tasks from a measured or calculated point of view rather than from an emotional one. This in turn can lead to fewer mistakes.
Problem-solving
Older workers with their experience, maturity and often calming influence can help solve problems that may arise in the workplace whether they are difficult business decisions or workplace conflict.
Positive role models
Older workers can be a positive influence on younger or less experienced workers. They often perform well in training or mentoring roles.
Resilience
Older workers are likely to have experienced difficult times throughout their working life and so are often resilient when faced with a business challenge.
Commitment
On average, older workers report higher job satisfaction and are less likely to switch jobs. A reduction in staff turnover can create stability in the workforce and is more cost-effective than recruiting and retraining new staff. See control staff turnover.
Adaptability
Older workers are likely to have experienced frequent changes during their working careers, so often adapt well to the need for new skills and changing technology.
Responsibility
Older workers are inclined to take on roles that require a level of responsibility, such as management positions, and are often willing to accept accountability if things go wrong.
Customer service
Older workers usually place value on customer service, which can help you similarly maintain a focus on providing quality service.
Consider the challenges too
Despite the many advantages, there are some possible challenges for employers managing older workers as for staff of any age. See ageing workforce: challenges for staff and employers.
Developed withActionsAlso on this siteContent category
Source URL
/content/advantages-employing-and-retaining-older-workers
Links
Ageing workforce: challenges for staff and employers
How employers can identify and address the challenges of an ageing workforce.
The steps for effectively managing older workers are the same as for staff of any age. However, there are some issues that affect older workers in particular. It is important to understand these challenges that older employees might face and take steps to support them.
Challenges for older workers
Challenges for older workers can include:
Age discrimination
There are often stereotypes of older workers being less agile, technophobic, more prone to sickness absence, and resistant to change. Read how to avoid age discrimination.
Part-time or flexible working requirements
Part-time work and the demand for flexible working are more common among older workers than among younger age groups. Ensure the equal promotion of flexible working to all staff. Develop clear procedures and criteria for how to apply for flexible working.
See flexible working for over 50s - a toolkit for employers (PDF, 3.63MB).
Physical or mental challenges of job roles
Employers must make reasonable adjustments to ensure workers with disabilities, such as physical or mental health conditions, aren't substantially disadvantaged when doing their jobs. See improve access and use of facilities for disabled employees and managing and supporting employees with mental ill health.
Absenteeism
Promoting staff wellbeing and healthier lifestyles can also help reduce staff absences through sickness. Employers should address this by asking workers if there is anything they can do to support them, so they are happier in the workplace and absences are minimised.
Caring responsibilities
Older workers often have caring responsibilities eg for elderly parents. This can cause stress and worry about the health and wellbeing of a close relative. The worker may also need to take time off work to help care for a relative eg to take an elderly parent to the hospital appointment. Employees with elder care responsibilities should be offered the same flexibility as those with childcare responsibilities are given.
Retirement age
The statutory default retirement age has been abolished so most people can now work for as long as they want to. If an employee chooses to work longer, they can't be discriminated against unlawfully on the grounds of age. Employers should support staff with planning their future career development goals and the transition from employment to retirement when an employee decides to retire. See training your staff and providing support for a retiring employee.
Older women and the menopause
Health issues affect all workers, but some can be overlooked by employers. While many women may go through menopause with relatively little discomfort, many others report a range of symptoms such as hot flushes, irritability, sleep disturbances, fatigue, depression, impaired memory, and anxiety. Menopause awareness amongst managers and the option of flexible working may help female staff. See menopause in the workplace: employer guidance.
Developed withActionsAlso on this siteContent category
Source URL
/content/ageing-workforce-challenges-staff-and-employers
Links
Recruiting older workers
How employers can recruit fairly and avoid age discrimination when taking on new staff including older workers.
You must not discriminate on the grounds of age when recruiting new staff. The Employment Equality (Age) Regulations (Northern Ireland) 2006 prohibit all employers, regardless of size, from subjecting job applicants and employees, including contract workers and former employees to age discrimination and harassment. See more on age discrimination.
Age-neutral job adverts
You should use age-neutral language when advertising for job roles. References such as 'young', 'energetic', or 'recently qualified' are best avoided as this would discriminate against older workers. You could also consider using a strapline in job adverts to welcome all-age applicants, ensuring your organisation overcomes any unconscious bias or discrimination by tracking age profiles of successful candidates and potentially offering apprenticeships for older workers as well as the young.
During recruitment, you should evaluate candidates according to values, behaviours, competencies demonstrated, and their ability to do the job. See advertising a job and interviewing candidates.
Experience
Requirements when it comes to experience should be described in terms of type or depth of experience rather than a simple number of years of experience.
Qualifications
Applicants should only be asked for qualifications that are necessary for a job role. Looking for graduates might not be necessary for a particular role and may discriminate against older workers.
Interviewing
Avoid unscripted interviews as this can often lead to discrimination when panel members ask inappropriate questions. You should ask the same questions to all candidates to ensure a fair, even, and unbiased interview process. Prepare the questions in advance and identify points that you would like candidates to address when answering their interview questions.
Promote your age-positive workplace
You can also promote your business as an age-positive employer. You could highlight the diverse age range in your workforce by featuring various members of staff through your company website or social media channels. Staff could share messages on why they enjoy working for you and if there is any specific workplace support that you provide for them.
Developed withActionsAlso on this siteContent category
Source URL
/content/recruiting-older-workers
Links
Retain and retrain older workers
How employers can make efforts to retain staff to secure key skills and experience and how retraining older workers may be beneficial.
As an employer, you should take action to create a working environment that enables workers to develop and fulfil their potential and encourages them to stay. Recruiting and training new staff can be costly. Also, valuable skills and experience may be lost when an employee leaves so you should make every effort to retain staff.
Retain and transfer key skills
You should plan effectively for an ageing workforce. Consider carrying out an age and skills audit to ensure you are making the most of staff knowledge and skills. This planning will help you identify your skills needs when there are future staff changes.
You should focus on how you facilitate the transfer of knowledge to younger staff, for example, through mentoring or getting older workers involved in planning and leading training and development programmes.
Retain existing workers
By providing workplace flexibility, you are considering the needs of all your workers.
Employers should consider the introduction of age-friendly workplace policies in areas that affect older workers, such as:
Flexible working
This can help to accommodate caring responsibilities, health considerations or changing the nature of a job role to lessen its physical demands. See flexible working: the law and best practice.
Phased retirement
See retirement ages and procedures.
Family care leave
See parental leave and time off for dependants.
Career gap breaks
Offer career breaks for staff so that they can deal with family responsibilities or pursue other interests with the security of returning to their job after a certain period of time.
Health and wellbeing
You could look at ways in which you promote healthy ageing in the workplace. For example, you could introduce fitness programmes at lunchtime or awareness sessions around healthy eating. See staff health and wellbeing.
Financial and retirement planning support
Employers can offer older staff the opportunity to understand their financial requirements for retirement. The Age at Work service from Age NI offers an opportunity for individuals aged 50+ to reflect and take a look at inter-related areas of their lives and provide an overview of three key areas:
- financial wellbeing
- health and wellbeing
- career support
Employers can request for group sessions to be delivered for their staff.
Alumni programmes
Rather than lose contact with workers when they leave your employment you could look at creating an alumni programme that enables you to get insight into your business's successes and failures. You can also turn former employees into engaged brand ambassadors that can help promote your business as an ideal place to work.
Staff training and retraining
Retraining existing staff can be a cost-effective way of developing your existing talent pool and accessing new skills that your business requires. Staff retraining can also help reduce staff turnover as workers undergoing training will feel more valued, confident and motivated to do their job.
Age must not be a barrier to training opportunities - no one is ever too old to learn new skills. Older workers tend to be loyal and are less likely to change jobs frequently, so your business is likely to see the benefits of investing in training before the employee retires.
It is best practice for employers to discuss with their employees, regardless of age, their future aims and goals. This will help plan training and development needs. You should document any personal development discussion, hold the record for as long as there is a business need and provide a copy to the employee. See training your staff.
Age-Friendly Employer Pledge
As an employer, you can show you recognise the importance and value of older workers by committing to the Age-Friendly Employer Pledge. This initiative, run by the Centre for Ageing Better, outlines your commitment to promoting an age-friendly workplace through a number of actions.
Read further details on the Age-Friendly Employer Pledge.
Developed withActionsAlso on this siteContent category
Source URL
/content/retain-and-retrain-older-workers
Links
Five top tips to promote an age-diverse workforce
How employers can create a workplace that is inclusive to workers of all ages to give them a competitive advantage in recruitment and retention.
Research shows that businesses that promote an age-diverse workplace can benefit in many ways. Age diversity improves performance and productivity, reduces employee turnover, helps to drive innovation, and promotes stability.
Tips to create an age-inclusive workplace
We have outlined five top tips to help you create a workplace environment and culture where workers of all ages can feel welcomed, valued, and supported. These tips are especially helpful for older workers who may feel underrepresented and sometimes overlooked in the workplace.
1. Recruit from all age ranges
Develop an age-inclusive recruitment strategy to attract job applicants from all age ranges. To encourage older workers to apply for job vacancies consider the language in your job descriptions and advertisements to avoid age bias. If you are an age-inclusive employer promote this as part of your recruitment drive. Advertise your job vacancies across various media and digital channels to reach applicants from a diverse range of ages.
Examine the benefits package your organisation offers to attract job applicants and look at ways in which you could attract older workers eg offering flexible or part-time work. You should also take steps to ensure that staff are aware of how best to reduce bias and avoid discrimination throughout the recruitment process. See recruiting older workers.
2. Develop workplace policies promoting age-inclusiveness
Assess your current workplace policies on whether they help to promote age-inclusiveness. Adapt and enhance those existing policies where required. Identify gaps and determine if there are new policies that you could introduce to combat age discrimination and promote age-inclusiveness in your workplace.
Communicate and promote age-inclusiveness as part of your equality, diversity, and inclusion (EDI) strategy to make sure your staff and potential recruits are aware of the steps you are taking as an organisation to welcome people of all ages.
3. Identify and offer support on issues specific to older workers
Consider and offer help on issues that are specific to older workers such as:
- health, eg menopause or reduced mobility;
- finance, eg pensions and planning for retirement;
- caring responsibilities, eg responsibility for an elderly parent or relative.
The best way to understand the issues facing your workers is to ask them. Create a staff forum or working group and get employees involved from a diverse range of ages in identifying and providing solutions to key challenges.
There are several organisations that provide guidance and advice to older people - you could provide signposts to this information perhaps through a dedicated organisational intranet page.
4. Create an environment for shared learning
Older workers usually have a wealth of knowledge and experience. Provide an environment and culture that encourages knowledge and learning exchanges between workers in your organisation of different ages and varying levels of experience. This will ensure that vital knowledge and experience are not lost when older workers retire but are transferred to younger and newer staff.
Provide opportunities for older and younger workers to interact and mix, eg by building mixed-age teams and hosting age-inclusive social events. See training methods to fit your business.
5. Offer training and development opportunities that appeal to workers of all ages
Provide training and development opportunities that are attractive and open to workers of all ages. Consider that older workers may want to retrain on new technologies and processes that have been introduced into your organisation. Ensure that any development opportunities don't have any barriers that would prevent older workers from applying. See training your staff.
Also on this siteContent category
Source URL
/content/five-top-tips-promote-age-diverse-workforce
Links
Recruiting people with disabilities
In this guide:
- Employ and support people with disabilities
- Recruiting people with disabilities
- Advantages of employing people with disabilities
- Health & Work Support Branch
- Disability support: Workable (NI)
- Disability support: Access to Work (NI)
- Disability support: Work Psychology Team
- Using work trials to recruit people with disabilities - JP Corry
- Disability support: Condition Management Programme
Recruiting people with disabilities
How employers can adjust and take positive steps to recruit people with disabilities.
It can be challenging for someone with a disability to get into employment. Opening up your talent pool to make it easier for people with a disability to apply for jobs can bring many benefits to your business - see advantages of employing someone with a disability.
Reasonable adjustments for job applicants
Employers can take a number of steps to make the recruitment process as fair as possible for all applicants by making reasonable adjustments so that applicants without a disability do not have an unfair advantage over those who do have a disability.
Employers must be aware of their legal obligations when recruiting. Under the Disability Discrimination Act, employers:
- must not discriminate against someone with a disability when they are applying for a job
- must consider making reasonable adjustments if an applicant with a disability is at a disadvantage compared to a non-disabled applicant
Employers must consider reasonable adjustments at every stage of the recruitment process:
Application form
If the format, layout or structure of the application form puts someone at a disadvantage you should consider having the application form available in large print, Braille or an audio version for someone who is partially sighted or blind.
Aptitude tests
You should consider making additional time available to complete aptitude tests for someone with a disability who requests a reasonable adjustment. Another adjustment could be allowing test answers to be given verbally.
Interview
Ensure the interview room is fully accessible to all applicants. Be aware that applicants may request a reasonable adjustment to be interviewed at a time when they are more alert or pain-free depending on their disability. Consider training for your interview panel that examines the impact of various disabilities on performance at the interview stage, eg how autism may provide a challenge to an applicant during an interview and how adjustments can be made to help them.
Taking positive action to treat disabled people more favourably
Employers can decide to take a step further in positively recruiting someone with a disability. Unlike other forms of equality legislation, the Disability Discrimination Act allows employers to treat people with a disability more favourably than others through positive action.
An employer is not legally obliged to take positive action but employers can lawfully take positive action steps to treat someone with a disability more favourably. There are a number of positive action measures which an employer can choose to take to recruit someone with a disability, including:
- ring-fencing certain jobs so that they are only open to people with a disability
- offering a guaranteed interview to applicants with a disability who meet the essential criteria for a post
- using non-traditional forms of assessment which may only disadvantage people with a disability
- offering work trial opportunities which may lead to permanent jobs if the placement is successful
- creating an alternative post within your organisation for a person with a disability if there are certain tasks they are unable to perform as a result of their disability
Positive action measures should be carefully planned with advice from appropriate support organisations. Employers must comply with other equality legislation - see avoid discrimination when recruiting staff.
Access disability support
There are a range of government initiatives to help employers take on staff with a disability and also help staff with a disability get the support they need in the workplace. For further information, see:
Also on this siteContent category
Source URL
/content/recruiting-people-disabilities
Links
Advantages of employing people with disabilities
Discover the business benefits of employing someone with a disability.
Being a fair and equal opportunities employer not only ensures you meet your legal requirements to prevent discrimination, but you will also tap into a diverse talent pool that can bring many benefits to your business. Employing people with a disability can save you money and boost the profitability of your business.
Benefits of employing people with a disability
Recruit from a wider talent pool
By opening opportunities to people with disabilities you can widen your recruitment pool helping you to attract staff with the skills and talent that can enable your business to grow and thrive.
Promoting an inclusive workplace culture
Hiring people with a disability enhances diversity in your workforce. It can help increase staff morale, motivation, and commitment by demonstrating a workplace culture that values all staff.
Access specialist knowledge and skills
Staff with a disability may bring in specialist knowledge and skills such as understanding the needs of disabled customers, creative problem solving, and having particular attention to detail. Workers with disabilities possess skills and experiences that can offer employers a competitive edge.
Minimise staff turnover
People with disabilities tend to seek stable and reliable work when looking for a job and so tend to stay in their posts longer, helping to reduce staff turnover. This minimises recruitment and training costs incurred to take on new staff. You will also retain staff with years of experience and know-how.
Attract new customers
Having a diverse workforce, including employing people with disabilities, can help you attract disabled customers and potentially a large revenue stream. Employees with a disability can help you look at things from a fresh perspective, develop empathy for customers’ needs, and gain a better understanding of what they value in a business or brand. When your business and its products and services are accessible, you can appeal to a much larger and much more diverse audience and customer base.
Procurement opportunities
By employing people with a disability, you will be able to meet any social responsibility recruitment clauses that may apply to access particular tender opportunities and public procurement exercises. See understanding social value in public procurement.
Enhance your corporate image
Being an equal employer makes you look good. Consumers prefer to give their business to organisations that show a strong sense of corporate responsibility including employing a diverse workforce.
Low-cost reasonable adjustments
There can be a stigma to employing someone with a disability. Some employers may unfairly think that reasonable adjustments will be costly and take a lot of time to implement. However, most reasonable adjustments in the workplace can be simple, free, or low cost and there can be government help towards any costs that are incurred.
Encouraging accessibility best practice
Employing people with a disability will help you see things from their perspective. It can encourage the adoption of best practices to create accessible environments using adaptive technologies that are useful to people with and without disabilities.
ActionsAlso on this siteContent category
Source URL
/content/advantages-employing-people-disabilities
Links
Health & Work Support Branch
The specialist support available to help disabled people start or retain employment.
The Health & Work Support Branch (HWSB) staff offers help and advice to both employers and people with disabilities about the range of specialist support available to help people start and retain a job.
You may identify someone who has the skills for your job but have questions about how their disability may affect them in the workplace - such as how they will manage the job. HWSB advisers are located across Northern Ireland and can offer practical advice to help both you and the potential employee overcome any barriers to starting work.
Support available
The type of support available may include advice on the following:
- recruiting people with disabilities
- retaining employees who become disabled
- financial help or support to employ people with disabilities through the Access to Work (NI) and Workable (NI)
- job/employee assessment and job/environment redesign
- equipment and ergonomics in the workplace
- accessibility of premises
- development of disability awareness
- development of good employment practices
- preparation, advice, and guidance to help people with disabilities who are applying for jobs
- encouraging employers to provide dedicated interview times for applicants with disabilities
- providing employers with advice on reasonable adjustments, such as additional time for interview
- offering the employer and the job applicant appropriate options of tailored support during the recruitment process
- offering the employer and the employee appropriate options of tailored support to help the worker with a disability perform to the best of their ability in the workplace
Developed withActionsAlso on this siteContent category
Source URL
/content/health-work-support-branch
Links
Disability support: Workable (NI)
Workable (NI) offers support and assistance to both employees and employers to help disabled people move into or retain work.
Workable (NI) provides a flexible range of long-term support and assists people who, due to their disability, encounter substantial barriers to staying in employment. Read more on Workable (NI).
The programme is delivered by three organisations contracted by the Department for Communities (DfC):
These organisations have extensive experience of meeting the vocational needs of people with disabilities. Read further information via the links above about Workable (NI) and the benefits to employers.
The provision under Workable (NI) can include support such as:
- mentoring
- on and off the job training
- disability awareness training
Developed withContent category
Source URL
/content/disability-support-workable-ni
Links
Disability support: Access to Work (NI)
Access to Work (NI) can provide advice and guidance for your employee's disability needs and if appropriate, a financial grant towards the cost of support.
Access to Work (NI) can help by providing advice and guidance of your employee's disability needs in the workplace and, if appropriate, a financial grant towards the cost of necessary support.
For example, Access to Work (NI) may be able to pay towards the following:
- adaptations to premises and equipment
- communicator support at interviews
- special aids and equipment
- travel to work costs
- a support worker
- travel within work eg to attend a meeting or training course
Depending on your employee's circumstances, Access to Work (NI) may be able to provide support under more than one of these areas.
Read more on Access to Work - practical help at work.
Developed withContent category
Source URL
/content/disability-support-access-work-ni
Links
Disability support: Work Psychology Team
Further help, advice, and guidance in areas relating to work, disability, and health.
The Department for Communities' Work Psychology Service (WPS) offers specialist consultancy to individuals and/or employers seeking advice and guidance in areas relating to disability and wellbeing in the context of work.
The WPS works closely with Work Coaches in Jobs & Benefits Offices to offer advice and guidance regarding individuals who have a disability or health condition and are seeking work or who are experiencing difficulties in work.
The WPS Assessment Service can provide advice to both employers and individuals regarding reasonable adjustments and possible alternative employment options, when the individual is at risk of losing their job as a result of their disability or health condition.
Developed withActionsContent category
Source URL
/content/disability-support-work-psychology-team
Links
Employ and support people with disabilities
Using work trials to recruit people with disabilities - JP Corry
How JP Corry's Dromore branch has adapted its recruitment processes to take on a person with a disability.
JP Corry is one of Northern Ireland’s leading builder’s merchants, supplying building materials to the trade, self-build, DIY, and architectural markets. The business operates from a network of 17 branches across Northern Ireland and the Isle of Man, employing around 265 staff.
Stephen Gibson, Branch Manager at JP Corry in Dromore, explains how the organisation has adapted their employment policies and recruitment processes to take on and support a person with a disability.
Reducing barriers for people with disabilities
"As a company, we strive to be inclusive and diverse. We want to make it easy for everyone to access our services, whether as a customer, supplier, or employee."
"JP Corry is proud to support the JAM Card scheme, which helps people with communication barriers and hidden disabilities receive tailored customer care. As a company whose purpose is to 'build our future by helping others build theirs', we believe in providing employment opportunities to disabled people."
"Our human resources team works closely with organisations that represent minority groups, such as Disability Action, NOW Group, and WOMEN'STEC, to ensure that they are informed of our employment opportunities."
Using work trials in our business
"JP Corry has equal opportunities policies and diversity training to ensure that we recruit staff fairly. Offering a work trial to potential recruits, particularly disabled people, has benefited both the individual and the business."
"Working with Disability Action, we set up our first work trial, where a disabled person came to work with us to understand what it would be like to be employed in our company before applying for a job. The experience was positive, and we recognised the potential of the person during the work trial. They subsequently applied for and secured the job successfully."
"Other branches of JP Corry have also seen the advantages of work trials and have adopted a similar approach by using the Work Experience Programme provided by the Department for Communities to offer employment opportunities."
Accessing local help and support
"Many local organisations have supported us along our journey with work trials. Some employees have completed a qualification in customer service through the NOW Group, providing insight into how disabled people can contribute to a high level of customer service. Disability Action has also been available to advise us when needed."
"To keep our organisation up-to-date and engaged, our HR team frequently attends employment conferences and training events. This continuous improvement activity along with the good relationships we have built with relevant charities and business support organisations ensures we have the support we need."
Lessons learned
"The work trials have benefited the organisation and the staff that we have hired. Some work trials will not always result in longer-term opportunities, but that can be positive as you haven't started formal training or invested significant time and resources into developing an employee who does not fit the job. It is better to discover at the trial stage whether it will work rather than going through a recruitment and onboarding process for it not to work out and needing to go back to the beginning of the recruitment process."
"Adapting our HR policies and practices to make it easier to recruit and support disabled people has enabled us to reach another talent pool and has enhanced our recruitment strategy. Our Dromore branch has benefited by getting a brilliant recruit who connects and engages with our customers. He brings positive energy to our team, and we have a better focus and understanding."
Also on this siteCase StudyStephen GibsonContent category
Source URL
/content/using-work-trials-recruit-people-disabilities-jp-corry
Links
Disability support: Condition Management Programme
The Condition Management Programme helps those with a health condition manage symptoms to allow progress towards, moving into and staying in employment.
The Condition Management Programme helps those with a health condition manage symptoms to allow progress towards, move into and stay in employment. The programme is led by healthcare professionals, such as occupational therapists, physiotherapists and mental health nurses.
The Condition Management Programme (CMP) gives support and advice to help people manage conditions including:
- arthritic complaints
- back and neck problems
- chronic fatigue
- depression
- pain
- stress
- heart, circulatory and respiratory disorders
The programme helps to:
- increase understand health conditions
- improve day to day functioning for those affected by health conditions
- increase confidence in those affected by health conditions
- improve your prospects of returning to work or staying in work
It offers advice, education and support on:
- dealing with stress, anxiety, low mood and depression
- coping with pain and fatigue
- relaxation techniques
- communicating with confidence
- developing a healthier lifestyle
- exploring potential options that will help you progress towards employment or help you make a successful return to work
Further information
If this support is something that you think you or your staff could benefit from see further details, including eligibility and how to apply, on the Condition Management Programme.
Developed withContent category
Source URL
/content/disability-support-condition-management-programme
Links