Breastfeeding and the workplace
Health and safety of pregnant workers
Employers' additional health and safety obligations towards pregnant workers and female workers of childbearing age.
You have a legal duty to protect the health and safety of pregnant mothers at work. This includes workers who could be pregnant as well as those who you know are pregnant.
Workplace risk assessment
Some substances, processes, and working conditions may affect human fertility as well as pose a risk to a pregnant worker and/or her unborn child. Therefore, you must think about the health of women of childbearing age, not just those who have told you that they are pregnant.
If you employ women of childbearing age, you should, as part of your normal risk assessment, consider if any work is likely to present a particular risk to them - whether or not they might be pregnant.
As part of your legal duty to take measures to protect your workers, all employers must undertake a workplace risk assessment for their pregnant employees. For further information see risk assessment for pregnant workers and new mothers - employer guidance from the Health and Safety Executive NI (HSENI).
Notification from a pregnant worker
You should also encourage workers, eg via your fertility policy, pregnancy at work, maternity policy or staff handbook, to notify you as soon as possible if they become pregnant. This is so you can identify if any further action is needed.
You are entitled to ask a pregnant worker to provide:
- notification of her pregnancy in writing
- a certificate from a registered medical practitioner or a registered midwife showing that she is pregnant
Note that you do not have to:
- begin to take any action in relation to a particular pregnant worker's health and safety until she gives you written notification
- maintain any action in relation to her where she has failed to give you the certificate within a reasonable period of time - although you must have requested in writing to see the certificate
However, even if a pregnant worker has not formally notified you of her pregnancy, it is good practice to do a risk assessment for her if you become aware that she is pregnant.
Once a worker notifies you that she is pregnant, you should review the risk assessment for her specific work and identify any changes that are necessary to protect her health and that of her unborn baby. Involve the worker in the process and review the assessment as her pregnancy progresses to see if any further adjustments are needed.
For more information on health and safety risk assessments, see health and safety risk assessment.
Pre-maternity leave meeting
It is good practice for an employer to hold a pre-maternity leave meeting with an employee to discuss and agree issues such as:
- handover and cover for her work during maternity leave
- keeping in touch days (including the employee's preferred contact details and method)
- receiving work related information
- employees right to shared parental leave
- annual leave
Potential hazards for pregnant workers
Things that might be hazardous to female employees - and pregnant workers in particular - include:
- mental and physical fatigue caused by long working hours
- night-time working
- work-related stress
- skin protection from sun exposure when working outdoors
- excessive noise
- extremes of cold and heat
- threat of violence in the workplace
- exposure to harmful substances, eg lead, radioactive materials, toxic chemicals like mercury and pesticides, infectious diseases, carbon monoxide, and antimitotic (cytotoxic) drugs
- exposure to radiation
- lifting/carrying heavy loads
- working at heights
- exposure to infectious diseases
- sitting or standing still for long periods of time
- unhealthy workstations or posture
- lone working
- exposure to vibration
If you identify a risk that could cause harm to your worker or their child, you must decide if you can control it. If you cannot control or remove the risk, you must do the following: eg adjust working conditions or working hours to avoid the risk or offer her suitable alternative work.
If this isn't possible, you must suspend the worker on paid leave for as long as necessary to protect their health and safety and that of their child.
Managing the health and safety of pregnant workers and new mothers - HSENI employer guidance.
Rest facilities for pregnant and breastfeeding mothers
You're required by law to provide somewhere for pregnant and breastfeeding mothers to rest.
Pregnant workers and breastfeeding mothers are entitled to more frequent rest breaks. You should talk to them so you can agree on the timing and frequency.
You are legally required to provide a suitable area where employees can rest, including somewhere to lie down if necessary. You must provide a private, hygienic, and safe room for nursing mothers to express milk if they choose to and somewhere to store breast milk, eg a fridge. Toilet facilities are not a suitable or hygienic place for this purpose.
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Medical suspension on maternity grounds
When an employee who is pregnant, or has recently given birth, or who is breast-feeding may have to be suspended from work on maternity grounds.
Where an expectant or new mother would be exposed to risk if she continued to perform her contractual duties, the employer is obliged to alter her working conditions or working hours if it is reasonable to do so and if it would avoid the risk. If it is not reasonable to make alterations, the employer must offer the employee suitable alternative work, or if that isn't possible, suspend the employee from work for as long as necessary to avoid the risk.
Right to the offer of alternative work
Where an employer has available suitable alternative work for an employee, the employee has a right to be offered the alternative work before being suspended from work on maternity grounds. For alternative work to be suitable for an employee for this purpose:
- the work must be of a kind that is both suitable in relation to her and appropriate for her to do in the circumstances, and
- the terms and conditions applicable to her for performing the work, if they differ from the corresponding terms and conditions applicable to her for performing the work she normally performs under her contract of employment, must not be substantially less favourable to her than those corresponding terms and conditions
In summary, an employee who is pregnant, has recently given birth, or who is breastfeeding may have to be suspended from work on maternity grounds if continued attendance might damage her, or the baby's health.
In general, the duty to suspend from work does not arise unless and until the employee has given the employer written notice that she is pregnant, has given birth within the previous six months, or is breastfeeding.
An employee who is suspended is entitled to full pay, which includes any bonuses or commissions they would have been paid. Their suspension should last until the risk to them, or their baby has been removed.
If the employee unreasonably refuses suitable alternative work the employer doesn't have to pay them.
An employee is entitled to make a complaint to an industrial tribunal if there is suitable alternative work available which her employer has failed to offer her before suspending her from work on maternity grounds. They can also complain to an industrial tribunal if they don't get the right amount of pay.
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Employees' right to paid time off for antenatal care
A pregnant employee is entitled to paid time off to attend antenatal care appointments during working hours.
All pregnant employees have the right to reasonable paid time off to attend antenatal care appointments. Employers should bear in mind that the right to paid time off is a right to be permitted time off during working hours and it will not be reasonable for the employer to avoid this by rearranging the individual's working schedule or requiring her to make up lost time.
Antenatal care covers not only medical examinations related to the pregnancy but also, for example, relaxation classes and parent-craft classes. There is no service requirement for this right.
However, the right to time off only applies if the appointment is recommended by a registered midwife, health visitor, registered nurse, or registered medical practitioner (eg a doctor).
Therefore, you are entitled to ask for evidence of antenatal appointments - except in the case of the very first appointment.
You can request that the employee show you:
- written documentation from a registered medical practitioner, a midwife, or a health visitor confirming that she is pregnant
- an appointment card or some other document showing that an appointment has been made
Reasonable time off for medical appointments
The law does not set out what 'reasonable' means regarding time off. Employees must request the time off and have a right not to be unreasonably refused time off. Tribunals are likely to find it unreasonable if an employer refuses to allow time off for appointments that are based on medical advice. Part-time employees should not be pressured to take appointments on their days off.
The amount of time off will depend on the time that the appointment is made, and it will not be unreasonable for an employer to expect an employee to attend for the part of the day that they can outside the appointment time. Time off also includes travelling time and waiting time for appointments. Abuse of the time off provisions may normally be handled under the absence management procedures but should be handled with caution.
Payment during time off
You must pay the employee her normal hourly rate during the period of time off for antenatal care.
Where the employee is paid a fixed annual salary, she should simply be paid as normal. In other cases calculate the rate by dividing the amount of a week's pay by the number of the employee's normal working hours in a week. The normal working hours will usually be set out in her contract of employment.
If her weekly working hours vary, you should average them over the previous 12 complete working weeks. If the employee has yet to complete 12 weeks' service, estimate the average considering:
- what could be reasonably expected from her contract of employment
- the work pattern of any fellow employees in comparable jobs
Overtime is counted only if it is required and contractually guaranteed.
Labour Relations Agency (LRA) guidance on time off work rights and responsibilities.
Complaints relating to time off for antenatal care
A pregnant employee could bring an unlawful discrimination and/or unfair dismissal claim to a tribunal if you:
- dismiss her or treat her unfairly because she tried to exercise her right to time off for antenatal care
- unreasonably refuse her time off for antenatal care
- deny her normal rate of pay during such time off
A pregnant employee can bring a claim regardless of whether or not:
- she actually has exercised the right to paid time off for antenatal care
- that right has actually been infringed
All she has to have done is act in good faith in seeking to assert the right.
See pregnant workers, dismissal and discrimination.
Time off to accompany to antenatal appointments
Following changes to the Work and Families Act (Northern Ireland) 2015, both employees and Agency workers, who have a qualifying relationship with the pregnant woman or her expected child, have the right to unpaid time off to attend up to two antenatal appointments. an agency worker will have rights to antenatal medical appointments and antenatal classes, after completing a 12-week qualifying period on the same assignment if they cannot reasonably arrange them outside working hours. The employee or agency worker must request the time off and cannot simply rely on these provisions as an after-the-fact justification for the absence from work.
A person in a qualifying relationship would include:
- the husband or civil partner of the pregnant woman
- a person who lives with the pregnant woman in an enduring family relationship (including same-sex couples) but is not a relative of that woman
- the father of the expected child
- a woman who is deemed to be the parent of the expected child under the Human Fertilisation and Embryology Act 2008
- either of the intended parents who are expecting a child from a surrogate mother and who are eligible for and intend to apply for a Parental Order (or have obtained such an Order)
The time off for each appointment is capped at 6.5 hours.
Spouse or civil partner
Although the regulations state that a person is in a qualifying relationship with a pregnant woman if he or she is the husband or civil partner of that woman, it is presumably the case that this category would also extend to the wife of the pregnant woman. Paragraph 7.1 of Part 2 of the Marriage (Same-sex Couples) and Civil Partnership (Opposite-sex Couples) (Northern Ireland) Regulations 2019, provides that any reference in legislation to a person who is married is to be read as including a reference to a person who is married to a person of the same sex.
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Pregnant workers, dismissal and discrimination
How employers can ensure they stay on the right side of sex discrimination law and appropriately support pregnant workers.
You must not treat a worker unfairly because she is pregnant. This may result in a claim of sex discrimination. Such unfair treatment includes dismissal.
Pregnancy and dismissal
It is an automatically unfair dismissal if you dismiss - or select for redundancy - an employee solely or mainly:
- for a reason relating to her pregnancy
- because she tried to assert her right to paid time off for antenatal care - see employees' right to paid time off for antenatal care
Only employees can claim unfair dismissal, but all workers can claim unlawful sex discrimination if they are dismissed or treated unreasonably for a reason relating to their pregnancy.
Sex discrimination
It amounts to unlawful sex discrimination if you:
- treat a pregnant worker unfairly for a reason relating to her pregnancy
- dismiss a pregnant worker solely or mainly for a reason relating to her pregnancy
- dismiss - or select for redundancy - a pregnant employee solely or mainly for a reason relating to her pregnancy
- dismiss - or select for redundancy - a pregnant employee solely or mainly because she tried to assert her right to paid time off for antenatal care - see employees' right to paid time off for antenatal care
- refuse to interview or employ a job applicant solely or mainly on the grounds that she is pregnant (or you believe that she may be, or may become, pregnant)
You can never justify this type of discrimination.
As pregnancy-related dismissals are discriminatory, it's likely that a pregnant employee would not only claim unfair dismissal but also unlawful sex discrimination. There is a limit on the amount of compensation a tribunal can award for unfair dismissal but not for unlawful discrimination.
A pregnant worker would only be able to claim unlawful sex discrimination, but there is still no limit on any tribunal compensation they might receive.
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Breastfeeding and the workplace
How employers can support employees to continue breastfeeding on their return to work after maternity leave.
There are business benefits for employers who take proactive steps to discuss and promote breastfeeding with employees returning from maternity leave to help facilitate their transition back to work.
Business benefits
- Increased motivation of employees and a better working culture, leading to greater flexibility and better communication.
- Health and wellbeing benefits to your employees.
- Reduction in absenteeism and staff turnover.
- Increased quality, greater levels of innovation and creativity, and improved productivity.
- Overall improved customer service.
- Raised public image of the company and competitive advantage, making it more attractive as an employer of choice.
- Contributes to an inclusive working culture.
Breastfeeding and rest periods
Employers are required by law to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down.
Although there is no legal right for an employee to take time off from their job in order to breastfeed, express milk for storage and later use, or take rest periods you should consider adapting working hours to enable an employee to continue to breastfeed or express milk. A refusal to adapt working hours could be indirect sex discrimination unless the employer can show the refusal is justified by the needs of the business.
Breastfeeding facilities
Employers are legally required to provide somewhere for breastfeeding employees to rest. Where necessary, this should include somewhere for them to lie down. Employers should consider providing a private, healthy and safe environment for employees to express and store milk, for example, it is not suitable for new mothers to use toilets for expressing milk.
Breastfeeding workplace policy
It is good practice to have a written workplace policy on breastfeeding clearly outlining the employer and employee's responsibilities. This will provide clarity around how requests can be made and will be considered by the employer. This will assist you in making objective, correct, and fair decisions. Implementing such a workplace policy demonstrates your principles and commitment as an employer to supporting employees who are breastfeeding to help create a positive and inclusive workplace where discrimination in any form is unacceptable and will not be tolerated.
Workplace health and safety for breastfeeding employees
There may be a number of risk factors in the workplace that may be harmful to a breastfeeding employee or her child’s health. You should take steps to identify these risks and consider how you can remove them for the safety of your employees.
For further information, see health and safety of pregnant workers.
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Fertility treatment and the workplace
How employers can support employees undergoing fertility treatment.
A woman undergoing fertility treatment, such as in vitro fertilisation (IVF), is treated as being pregnant after fertilised eggs have been implanted. If the implementation fails, the protected period, during which a woman must not be treated unfavourably on the grounds of her pregnancy, ends two weeks later.
It is unlawful sex discrimination for employers to treat a woman less favourably because she is undergoing fertility treatment or intends to become pregnant. A woman will be entitled to paid time off for antenatal care only after the fertilised embryo has been implanted. See having a child through IVF.
Supporting employees going through fertility treatment
For employees undertaking fertility treatment, it can be a long and difficult road both emotionally and physically. There will be obvious practicalities of medical appointments, getting used to new medications, and perhaps undergoing medical procedures. Employer understanding, support, and flexibility can often make a significant difference to someone at a difficult and potentially challenging time of their life. It's not just women who may require support, their partner may also require support and understanding in their difficult journey through fertility treatment.
Due to the personal nature of fertility treatment, employers should recognise and respect that employees have a right to privacy and may choose not to ask for support or wish for the matter to remain confidential. However, developing a compassionate culture with explicit support for employees going through fertility treatment can help overcome the taboo and encourage individuals to access the support they need.
Having a clear policy in place which tells people about the support the employer can offer, might go some way to breaking down the barriers, provided they feel their employer can be trusted to treat them fairly and they won't be penalised in some way. Raising awareness of fertility treatment amongst your workforce and equipping line managers on what to say and how to offer support through appropriate education and training can also help employees open up and feel comfortable asking for help.
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Five top tips to promote an age-diverse workforce
In this guide:
Employment rights of older workers
How employers can meet the legal rights of older workers including retirement age, age discrimination, and caring for dependants including grandchildren and parents.
Employers should fully understand employment rights and the role of equal opportunities, practices, and procedures relating to older workers.
Recent years have seen the introduction of various policy reforms to encourage the participation and retention of older workers in employment.
How to prevent workplace age discrimination
It is generally unlawful for an employer to discriminate on the grounds of age - ie to treat individuals of any age less favourably than others on the grounds of age.
Recruitment
To avoid age discrimination, you should check that your recruitment process is non-discriminatory. For example, aim to place advertisements in publications read by a range of age groups. Also, avoid using terms that imply a particular age group, such as 'mature', 'enthusiastic', 'highly experienced', or 'recent graduate'. See avoid discrimination when recruiting staff.
Redundancies
If you are making employees redundant, you should similarly ensure that you base procedures on business needs rather than age. For example, it could be discriminatory to select employees for redundancy solely based on when they joined your business - 'last in, first out'. See redundancy and lay-offs.
When age discrimination may be lawful
There are limited circumstances when age discrimination can be lawful. To read about age discrimination exceptions and examples, see age discrimination.
Develop age-related work policies
Age discrimination can affect workers of any age. Having an equal opportunities policy that explicitly mentions age could indicate your commitment to the fair treatment of and eliminating discrimination against workers of all ages. See equality and diversity workplace policies.
Training
You should also ensure appropriate training is provided to your managers and staff on workplace discrimination with some focus on age discrimination. This will help to increase awareness of age discrimination and how to minimise it in the workplace.
Understand the rules for retirement
The statutory default retirement age in the UK was abolished in 2011. As a result, if an employer forces an employee to retire once they reach a certain age, that act would be direct age discrimination and is likely to be unlawful unless it can be objectively justified. See retirement ages and procedures.
An employee can retire voluntarily at a time that they choose and beyond their state pension age unless the job has a lawfully justified 'compulsory retirement age'. The reasons for compulsory retirement may include exceptional circumstances such as:
- the job requires certain physical abilities (eg in the construction industry)
- the job has an age limit set by law (eg the fire service)
Employers who set compulsory retirement age rules, also known as Employer Justified Retirement Ages (EJRA), must consider whether that retirement age can be objectively justified, for example, in terms of workforce planning, or the health and safety of individual employees, their colleagues, and the public. In addition, an employer will need to demonstrate that the compulsory retirement age is objectively justified; ie that it is a proportionate means of achieving that objective.
See the Equality Commission's guide for employers on age discrimination in Northern Ireland (PDF, 1.53MB).
Provide flexible working arrangements
Older workers may prefer flexible working arrangements. Surveys have shown that over 40% of people aged 55-59 years old want to reduce their working hours.
Every employee has the statutory right to request flexible working for any reason after 26 weeks of employment. Employees can make one flexible working application every 12 months. A year runs from the date the most recent application was made. If you accept an employee's flexible working request, this will be a permanent change to their contractual terms and conditions unless you agree otherwise.
There are different forms of flexible working, for example, homeworking, temporary contracts, part-time, flexitime, or job sharing. Employers should ensure the equal promotion of flexible working to staff of all ages. Develop clear procedures and criteria for how to apply for flexible working. See flexible working: the law and best practice.
Caring for grandchildren and dependants: rights at work
Apart from the right to request flexible working arrangements, outlined above, under employment law in Northern Ireland grandparents, generally, have no other statutory rights to paid or unpaid time off to care for their grandchildren.
Grandparents may have the right to parental leave in limited circumstances if they have adopted the child or have a residence order made in their favour giving them parental responsibility. Employees must have one year's employment service and parental leave can be taken up to the child is aged 18. See parental leave entitlement.
All employees have the right to reasonable time off for dependants to deal with emergencies or unforeseen matters involving someone who depends on them for caring responsibilities. This could be to deal with a breakdown in childcare or if a child falls ill. It could also be used to deal with caring responsibilities for older relatives or parents who may be ill. Employers do not have to pay for this time off, but some employers may under the terms and conditions of employment. See time off to deal with emergencies involving dependants.
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Advantages of employing and retaining older workers
Key benefits that employing and retaining older workers can bring to businesses.
There are a wide range of advantages that employing older workers can bring to your business especially when you have a mix of different ages across your workforce.
Age-diversity benefits
Age diversity can bring many benefits to your business. Employers can reap the benefits of experience and loyalty that older workers can bring. There may also be broader advantages for others within the workplace.
Working in an age-diverse team brings benefits, including fresh perspectives, knowledge-sharing, and improved problem-solving. Where there is an age-diverse workforce businesses have seen advantages including:
- increased productivity
- skills diversity
- better inclusiveness
- opportunities for mentorships
- improved staff retention
Benefits of employing older workers
Employing older workers can bring the following advantages to your business:
Experience and knowledge
Older workers bring life experience as well as accumulated knowledge from many years of working. You can tap into these strengths to help overcome workplace challenges and identify business opportunities.
New ideas and opportunities
If you are developing new ideas or searching for new business opportunities, an age-diverse workforce can prove helpful in weighing up the potential risks and benefits. Such foresight can help suggest new ideas or efficient ways of doing things.
Focused workers
Older workers are likely to analyse business tasks from a measured or calculated point of view rather than from an emotional one. This in turn can lead to fewer mistakes.
Problem-solving
Older workers with their experience, maturity and often calming influence can help solve problems that may arise in the workplace whether they are difficult business decisions or workplace conflict.
Positive role models
Older workers can be a positive influence on younger or less experienced workers. They often perform well in training or mentoring roles.
Resilience
Older workers are likely to have experienced difficult times throughout their working life and so are often resilient when faced with a business challenge.
Commitment
On average, older workers report higher job satisfaction and are less likely to switch jobs. A reduction in staff turnover can create stability in the workforce and is more cost-effective than recruiting and retraining new staff. See control staff turnover.
Adaptability
Older workers are likely to have experienced frequent changes during their working careers, so often adapt well to the need for new skills and changing technology.
Responsibility
Older workers are inclined to take on roles that require a level of responsibility, such as management positions, and are often willing to accept accountability if things go wrong.
Customer service
Older workers usually place value on customer service, which can help you similarly maintain a focus on providing quality service.
Consider the challenges too
Despite the many advantages, there are some possible challenges for employers managing older workers as for staff of any age. See ageing workforce: challenges for staff and employers.
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Ageing workforce: challenges for staff and employers
How employers can identify and address the challenges of an ageing workforce.
The steps for effectively managing older workers are the same as for staff of any age. However, there are some issues that affect older workers in particular. It is important to understand these challenges that older employees might face and take steps to support them.
Challenges for older workers
Challenges for older workers can include:
Age discrimination
There are often stereotypes of older workers being less agile, technophobic, more prone to sickness absence, and resistant to change. Read how to avoid age discrimination.
Part-time or flexible working requirements
Part-time work and the demand for flexible working are more common among older workers than among younger age groups. Ensure the equal promotion of flexible working to all staff. Develop clear procedures and criteria for how to apply for flexible working.
See flexible working for over 50s - a toolkit for employers (PDF, 3.63MB).
Physical or mental challenges of job roles
Employers must make reasonable adjustments to ensure workers with disabilities, such as physical or mental health conditions, aren't substantially disadvantaged when doing their jobs. See improve access and use of facilities for disabled employees and managing and supporting employees with mental ill health.
Absenteeism
Promoting staff wellbeing and healthier lifestyles can also help reduce staff absences through sickness. Employers should address this by asking workers if there is anything they can do to support them, so they are happier in the workplace and absences are minimised.
Caring responsibilities
Older workers often have caring responsibilities eg for elderly parents. This can cause stress and worry about the health and wellbeing of a close relative. The worker may also need to take time off work to help care for a relative eg to take an elderly parent to the hospital appointment. Employees with elder care responsibilities should be offered the same flexibility as those with childcare responsibilities are given.
Retirement age
The statutory default retirement age has been abolished so most people can now work for as long as they want to. If an employee chooses to work longer, they can't be discriminated against unlawfully on the grounds of age. Employers should support staff with planning their future career development goals and the transition from employment to retirement when an employee decides to retire. See training your staff and providing support for a retiring employee.
Older women and the menopause
Health issues affect all workers, but some can be overlooked by employers. While many women may go through menopause with relatively little discomfort, many others report a range of symptoms such as hot flushes, irritability, sleep disturbances, fatigue, depression, impaired memory, and anxiety. Menopause awareness amongst managers and the option of flexible working may help female staff. See menopause in the workplace: employer guidance.
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Recruiting older workers
How employers can recruit fairly and avoid age discrimination when taking on new staff including older workers.
You must not discriminate on the grounds of age when recruiting new staff. The Employment Equality (Age) Regulations (Northern Ireland) 2006 prohibit all employers, regardless of size, from subjecting job applicants and employees, including contract workers and former employees to age discrimination and harassment. See more on age discrimination.
Age-neutral job adverts
You should use age-neutral language when advertising for job roles. References such as 'young', 'energetic', or 'recently qualified' are best avoided as this would discriminate against older workers. You could also consider using a strapline in job adverts to welcome all-age applicants, ensuring your organisation overcomes any unconscious bias or discrimination by tracking age profiles of successful candidates and potentially offering apprenticeships for older workers as well as the young.
During recruitment, you should evaluate candidates according to values, behaviours, competencies demonstrated, and their ability to do the job. See advertising a job and interviewing candidates.
Experience
Requirements when it comes to experience should be described in terms of type or depth of experience rather than a simple number of years of experience.
Qualifications
Applicants should only be asked for qualifications that are necessary for a job role. Looking for graduates might not be necessary for a particular role and may discriminate against older workers.
Interviewing
Avoid unscripted interviews as this can often lead to discrimination when panel members ask inappropriate questions. You should ask the same questions to all candidates to ensure a fair, even, and unbiased interview process. Prepare the questions in advance and identify points that you would like candidates to address when answering their interview questions.
Promote your age-positive workplace
You can also promote your business as an age-positive employer. You could highlight the diverse age range in your workforce by featuring various members of staff through your company website or social media channels. Staff could share messages on why they enjoy working for you and if there is any specific workplace support that you provide for them.
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Retain and retrain older workers
How employers can make efforts to retain staff to secure key skills and experience and how retraining older workers may be beneficial.
As an employer, you should take action to create a working environment that enables workers to develop and fulfil their potential and encourages them to stay. Recruiting and training new staff can be costly. Also, valuable skills and experience may be lost when an employee leaves so you should make every effort to retain staff.
Retain and transfer key skills
You should plan effectively for an ageing workforce. Consider carrying out an age and skills audit to ensure you are making the most of staff knowledge and skills. This planning will help you identify your skills needs when there are future staff changes.
You should focus on how you facilitate the transfer of knowledge to younger staff, for example, through mentoring or getting older workers involved in planning and leading training and development programmes.
Retain existing workers
By providing workplace flexibility, you are considering the needs of all your workers.
Employers should consider the introduction of age-friendly workplace policies in areas that affect older workers, such as:
Flexible working
This can help to accommodate caring responsibilities, health considerations or changing the nature of a job role to lessen its physical demands. See flexible working: the law and best practice.
Phased retirement
See retirement ages and procedures.
Family care leave
See parental leave and time off for dependants.
Career gap breaks
Offer career breaks for staff so that they can deal with family responsibilities or pursue other interests with the security of returning to their job after a certain period of time.
Health and wellbeing
You could look at ways in which you promote healthy ageing in the workplace. For example, you could introduce fitness programmes at lunchtime or awareness sessions around healthy eating. See staff health and wellbeing.
Financial and retirement planning support
Employers can offer older staff the opportunity to understand their financial requirements for retirement. The Age at Work service from Age NI offers an opportunity for individuals aged 50+ to reflect and take a look at inter-related areas of their lives and provide an overview of three key areas:
- financial wellbeing
- health and wellbeing
- career support
Employers can request for group sessions to be delivered for their staff.
Alumni programmes
Rather than lose contact with workers when they leave your employment you could look at creating an alumni programme that enables you to get insight into your business's successes and failures. You can also turn former employees into engaged brand ambassadors that can help promote your business as an ideal place to work.
Staff training and retraining
Retraining existing staff can be a cost-effective way of developing your existing talent pool and accessing new skills that your business requires. Staff retraining can also help reduce staff turnover as workers undergoing training will feel more valued, confident and motivated to do their job.
Age must not be a barrier to training opportunities - no one is ever too old to learn new skills. Older workers tend to be loyal and are less likely to change jobs frequently, so your business is likely to see the benefits of investing in training before the employee retires.
It is best practice for employers to discuss with their employees, regardless of age, their future aims and goals. This will help plan training and development needs. You should document any personal development discussion, hold the record for as long as there is a business need and provide a copy to the employee. See training your staff.
Age-Friendly Employer Pledge
As an employer, you can show you recognise the importance and value of older workers by committing to the Age-Friendly Employer Pledge. This initiative, run by the Centre for Ageing Better, outlines your commitment to promoting an age-friendly workplace through a number of actions.
Read further details on the Age-Friendly Employer Pledge.
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Five top tips to promote an age-diverse workforce
How employers can create a workplace that is inclusive to workers of all ages to give them a competitive advantage in recruitment and retention.
Research shows that businesses that promote an age-diverse workplace can benefit in many ways. Age diversity improves performance and productivity, reduces employee turnover, helps to drive innovation, and promotes stability.
Tips to create an age-inclusive workplace
We have outlined five top tips to help you create a workplace environment and culture where workers of all ages can feel welcomed, valued, and supported. These tips are especially helpful for older workers who may feel underrepresented and sometimes overlooked in the workplace.
1. Recruit from all age ranges
Develop an age-inclusive recruitment strategy to attract job applicants from all age ranges. To encourage older workers to apply for job vacancies consider the language in your job descriptions and advertisements to avoid age bias. If you are an age-inclusive employer promote this as part of your recruitment drive. Advertise your job vacancies across various media and digital channels to reach applicants from a diverse range of ages.
Examine the benefits package your organisation offers to attract job applicants and look at ways in which you could attract older workers eg offering flexible or part-time work. You should also take steps to ensure that staff are aware of how best to reduce bias and avoid discrimination throughout the recruitment process. See recruiting older workers.
2. Develop workplace policies promoting age-inclusiveness
Assess your current workplace policies on whether they help to promote age-inclusiveness. Adapt and enhance those existing policies where required. Identify gaps and determine if there are new policies that you could introduce to combat age discrimination and promote age-inclusiveness in your workplace.
Communicate and promote age-inclusiveness as part of your equality, diversity, and inclusion (EDI) strategy to make sure your staff and potential recruits are aware of the steps you are taking as an organisation to welcome people of all ages.
3. Identify and offer support on issues specific to older workers
Consider and offer help on issues that are specific to older workers such as:
- health, eg menopause or reduced mobility;
- finance, eg pensions and planning for retirement;
- caring responsibilities, eg responsibility for an elderly parent or relative.
The best way to understand the issues facing your workers is to ask them. Create a staff forum or working group and get employees involved from a diverse range of ages in identifying and providing solutions to key challenges.
There are several organisations that provide guidance and advice to older people - you could provide signposts to this information perhaps through a dedicated organisational intranet page.
4. Create an environment for shared learning
Older workers usually have a wealth of knowledge and experience. Provide an environment and culture that encourages knowledge and learning exchanges between workers in your organisation of different ages and varying levels of experience. This will ensure that vital knowledge and experience are not lost when older workers retire but are transferred to younger and newer staff.
Provide opportunities for older and younger workers to interact and mix, eg by building mixed-age teams and hosting age-inclusive social events. See training methods to fit your business.
5. Offer training and development opportunities that appeal to workers of all ages
Provide training and development opportunities that are attractive and open to workers of all ages. Consider that older workers may want to retrain on new technologies and processes that have been introduced into your organisation. Ensure that any development opportunities don't have any barriers that would prevent older workers from applying. See training your staff.
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Recruiting people with disabilities
In this guide:
- Employ and support people with disabilities
- Recruiting people with disabilities
- Advantages of employing people with disabilities
- Health & Work Support Branch
- Disability support: Workable (NI)
- Disability support: Access to Work (NI)
- Disability support: Work Psychology Team
- Using work trials to recruit people with disabilities - JP Corry
- Disability support: Condition Management Programme
Recruiting people with disabilities
How employers can adjust and take positive steps to recruit people with disabilities.
It can be challenging for someone with a disability to get into employment. Opening up your talent pool to make it easier for people with a disability to apply for jobs can bring many benefits to your business - see advantages of employing someone with a disability.
Reasonable adjustments for job applicants
Employers can take a number of steps to make the recruitment process as fair as possible for all applicants by making reasonable adjustments so that applicants without a disability do not have an unfair advantage over those who do have a disability.
Employers must be aware of their legal obligations when recruiting. Under the Disability Discrimination Act, employers:
- must not discriminate against someone with a disability when they are applying for a job
- must consider making reasonable adjustments if an applicant with a disability is at a disadvantage compared to a non-disabled applicant
Employers must consider reasonable adjustments at every stage of the recruitment process:
Application form
If the format, layout or structure of the application form puts someone at a disadvantage you should consider having the application form available in large print, Braille or an audio version for someone who is partially sighted or blind.
Aptitude tests
You should consider making additional time available to complete aptitude tests for someone with a disability who requests a reasonable adjustment. Another adjustment could be allowing test answers to be given verbally.
Interview
Ensure the interview room is fully accessible to all applicants. Be aware that applicants may request a reasonable adjustment to be interviewed at a time when they are more alert or pain-free depending on their disability. Consider training for your interview panel that examines the impact of various disabilities on performance at the interview stage, eg how autism may provide a challenge to an applicant during an interview and how adjustments can be made to help them.
Taking positive action to treat disabled people more favourably
Employers can decide to take a step further in positively recruiting someone with a disability. Unlike other forms of equality legislation, the Disability Discrimination Act allows employers to treat people with a disability more favourably than others through positive action.
An employer is not legally obliged to take positive action but employers can lawfully take positive action steps to treat someone with a disability more favourably. There are a number of positive action measures which an employer can choose to take to recruit someone with a disability, including:
- ring-fencing certain jobs so that they are only open to people with a disability
- offering a guaranteed interview to applicants with a disability who meet the essential criteria for a post
- using non-traditional forms of assessment which may only disadvantage people with a disability
- offering work trial opportunities which may lead to permanent jobs if the placement is successful
- creating an alternative post within your organisation for a person with a disability if there are certain tasks they are unable to perform as a result of their disability
Positive action measures should be carefully planned with advice from appropriate support organisations. Employers must comply with other equality legislation - see avoid discrimination when recruiting staff.
Access disability support
There are a range of government initiatives to help employers take on staff with a disability and also help staff with a disability get the support they need in the workplace. For further information, see:
Also on this siteContent category
Source URL
/content/recruiting-people-disabilities
Links
Advantages of employing people with disabilities
Discover the business benefits of employing someone with a disability.
Being a fair and equal opportunities employer not only ensures you meet your legal requirements to prevent discrimination, but you will also tap into a diverse talent pool that can bring many benefits to your business. Employing people with a disability can save you money and boost the profitability of your business.
Benefits of employing people with a disability
Recruit from a wider talent pool
By opening opportunities to people with disabilities you can widen your recruitment pool helping you to attract staff with the skills and talent that can enable your business to grow and thrive.
Promoting an inclusive workplace culture
Hiring people with a disability enhances diversity in your workforce. It can help increase staff morale, motivation, and commitment by demonstrating a workplace culture that values all staff.
Access specialist knowledge and skills
Staff with a disability may bring in specialist knowledge and skills such as understanding the needs of disabled customers, creative problem solving, and having particular attention to detail. Workers with disabilities possess skills and experiences that can offer employers a competitive edge.
Minimise staff turnover
People with disabilities tend to seek stable and reliable work when looking for a job and so tend to stay in their posts longer, helping to reduce staff turnover. This minimises recruitment and training costs incurred to take on new staff. You will also retain staff with years of experience and know-how.
Attract new customers
Having a diverse workforce, including employing people with disabilities, can help you attract disabled customers and potentially a large revenue stream. Employees with a disability can help you look at things from a fresh perspective, develop empathy for customers’ needs, and gain a better understanding of what they value in a business or brand. When your business and its products and services are accessible, you can appeal to a much larger and much more diverse audience and customer base.
Procurement opportunities
By employing people with a disability, you will be able to meet any social responsibility recruitment clauses that may apply to access particular tender opportunities and public procurement exercises. See understanding social value in public procurement.
Enhance your corporate image
Being an equal employer makes you look good. Consumers prefer to give their business to organisations that show a strong sense of corporate responsibility including employing a diverse workforce.
Low-cost reasonable adjustments
There can be a stigma to employing someone with a disability. Some employers may unfairly think that reasonable adjustments will be costly and take a lot of time to implement. However, most reasonable adjustments in the workplace can be simple, free, or low cost and there can be government help towards any costs that are incurred.
Encouraging accessibility best practice
Employing people with a disability will help you see things from their perspective. It can encourage the adoption of best practices to create accessible environments using adaptive technologies that are useful to people with and without disabilities.
ActionsAlso on this siteContent category
Source URL
/content/advantages-employing-people-disabilities
Links
Health & Work Support Branch
The specialist support available to help disabled people start or retain employment.
The Health & Work Support Branch (HWSB) staff offers help and advice to both employers and people with disabilities about the range of specialist support available to help people start and retain a job.
You may identify someone who has the skills for your job but have questions about how their disability may affect them in the workplace - such as how they will manage the job. HWSB advisers are located across Northern Ireland and can offer practical advice to help both you and the potential employee overcome any barriers to starting work.
Support available
The type of support available may include advice on the following:
- recruiting people with disabilities
- retaining employees who become disabled
- financial help or support to employ people with disabilities through the Access to Work (NI) and Workable (NI)
- job/employee assessment and job/environment redesign
- equipment and ergonomics in the workplace
- accessibility of premises
- development of disability awareness
- development of good employment practices
- preparation, advice, and guidance to help people with disabilities who are applying for jobs
- encouraging employers to provide dedicated interview times for applicants with disabilities
- providing employers with advice on reasonable adjustments, such as additional time for interview
- offering the employer and the job applicant appropriate options of tailored support during the recruitment process
- offering the employer and the employee appropriate options of tailored support to help the worker with a disability perform to the best of their ability in the workplace
Developed withActionsAlso on this siteContent category
Source URL
/content/health-work-support-branch
Links
Disability support: Workable (NI)
Workable (NI) offers support and assistance to both employees and employers to help disabled people move into or retain work.
Workable (NI) provides a flexible range of long-term support and assists people who, due to their disability, encounter substantial barriers to staying in employment. Read more on Workable (NI).
The programme is delivered by three organisations contracted by the Department for Communities (DfC):
These organisations have extensive experience of meeting the vocational needs of people with disabilities. Read further information via the links above about Workable (NI) and the benefits to employers.
The provision under Workable (NI) can include support such as:
- mentoring
- on and off the job training
- disability awareness training
Developed withContent category
Source URL
/content/disability-support-workable-ni
Links
Disability support: Access to Work (NI)
Access to Work (NI) can provide advice and guidance for your employee's disability needs and if appropriate, a financial grant towards the cost of support.
Access to Work (NI) can help by providing advice and guidance of your employee's disability needs in the workplace and, if appropriate, a financial grant towards the cost of necessary support.
For example, Access to Work (NI) may be able to pay towards the following:
- adaptations to premises and equipment
- communicator support at interviews
- special aids and equipment
- travel to work costs
- a support worker
- travel within work eg to attend a meeting or training course
Depending on your employee's circumstances, Access to Work (NI) may be able to provide support under more than one of these areas.
Read more on Access to Work - practical help at work.
Developed withContent category
Source URL
/content/disability-support-access-work-ni
Links
Disability support: Work Psychology Team
Further help, advice, and guidance in areas relating to work, disability, and health.
The Department for Communities' Work Psychology Service (WPS) offers specialist consultancy to individuals and/or employers seeking advice and guidance in areas relating to disability and wellbeing in the context of work.
The WPS works closely with Work Coaches in Jobs & Benefits Offices to offer advice and guidance regarding individuals who have a disability or health condition and are seeking work or who are experiencing difficulties in work.
The WPS Assessment Service can provide advice to both employers and individuals regarding reasonable adjustments and possible alternative employment options, when the individual is at risk of losing their job as a result of their disability or health condition.
Developed withActionsContent category
Source URL
/content/disability-support-work-psychology-team
Links
Employ and support people with disabilities
Using work trials to recruit people with disabilities - JP Corry
How JP Corry's Dromore branch has adapted its recruitment processes to take on a person with a disability.
JP Corry is one of Northern Ireland’s leading builder’s merchants, supplying building materials to the trade, self-build, DIY, and architectural markets. The business operates from a network of 17 branches across Northern Ireland and the Isle of Man, employing around 265 staff.
Stephen Gibson, Branch Manager at JP Corry in Dromore, explains how the organisation has adapted their employment policies and recruitment processes to take on and support a person with a disability.
Reducing barriers for people with disabilities
"As a company, we strive to be inclusive and diverse. We want to make it easy for everyone to access our services, whether as a customer, supplier, or employee."
"JP Corry is proud to support the JAM Card scheme, which helps people with communication barriers and hidden disabilities receive tailored customer care. As a company whose purpose is to 'build our future by helping others build theirs', we believe in providing employment opportunities to disabled people."
"Our human resources team works closely with organisations that represent minority groups, such as Disability Action, NOW Group, and WOMEN'STEC, to ensure that they are informed of our employment opportunities."
Using work trials in our business
"JP Corry has equal opportunities policies and diversity training to ensure that we recruit staff fairly. Offering a work trial to potential recruits, particularly disabled people, has benefited both the individual and the business."
"Working with Disability Action, we set up our first work trial, where a disabled person came to work with us to understand what it would be like to be employed in our company before applying for a job. The experience was positive, and we recognised the potential of the person during the work trial. They subsequently applied for and secured the job successfully."
"Other branches of JP Corry have also seen the advantages of work trials and have adopted a similar approach by using the Work Experience Programme provided by the Department for Communities to offer employment opportunities."
Accessing local help and support
"Many local organisations have supported us along our journey with work trials. Some employees have completed a qualification in customer service through the NOW Group, providing insight into how disabled people can contribute to a high level of customer service. Disability Action has also been available to advise us when needed."
"To keep our organisation up-to-date and engaged, our HR team frequently attends employment conferences and training events. This continuous improvement activity along with the good relationships we have built with relevant charities and business support organisations ensures we have the support we need."
Lessons learned
"The work trials have benefited the organisation and the staff that we have hired. Some work trials will not always result in longer-term opportunities, but that can be positive as you haven't started formal training or invested significant time and resources into developing an employee who does not fit the job. It is better to discover at the trial stage whether it will work rather than going through a recruitment and onboarding process for it not to work out and needing to go back to the beginning of the recruitment process."
"Adapting our HR policies and practices to make it easier to recruit and support disabled people has enabled us to reach another talent pool and has enhanced our recruitment strategy. Our Dromore branch has benefited by getting a brilliant recruit who connects and engages with our customers. He brings positive energy to our team, and we have a better focus and understanding."
Also on this siteCase StudyStephen GibsonContent category
Source URL
/content/using-work-trials-recruit-people-disabilities-jp-corry
Links
Disability support: Condition Management Programme
The Condition Management Programme helps those with a health condition manage symptoms to allow progress towards, moving into and staying in employment.
The Condition Management Programme helps those with a health condition manage symptoms to allow progress towards, move into and stay in employment. The programme is led by healthcare professionals, such as occupational therapists, physiotherapists and mental health nurses.
The Condition Management Programme (CMP) gives support and advice to help people manage conditions including:
- arthritic complaints
- back and neck problems
- chronic fatigue
- depression
- pain
- stress
- heart, circulatory and respiratory disorders
The programme helps to:
- increase understand health conditions
- improve day to day functioning for those affected by health conditions
- increase confidence in those affected by health conditions
- improve your prospects of returning to work or staying in work
It offers advice, education and support on:
- dealing with stress, anxiety, low mood and depression
- coping with pain and fatigue
- relaxation techniques
- communicating with confidence
- developing a healthier lifestyle
- exploring potential options that will help you progress towards employment or help you make a successful return to work
Further information
If this support is something that you think you or your staff could benefit from see further details, including eligibility and how to apply, on the Condition Management Programme.
Developed withContent category
Source URL
/content/disability-support-condition-management-programme
Links
Advantages of employing people with disabilities
In this guide:
- Employ and support people with disabilities
- Recruiting people with disabilities
- Advantages of employing people with disabilities
- Health & Work Support Branch
- Disability support: Workable (NI)
- Disability support: Access to Work (NI)
- Disability support: Work Psychology Team
- Using work trials to recruit people with disabilities - JP Corry
- Disability support: Condition Management Programme
Recruiting people with disabilities
How employers can adjust and take positive steps to recruit people with disabilities.
It can be challenging for someone with a disability to get into employment. Opening up your talent pool to make it easier for people with a disability to apply for jobs can bring many benefits to your business - see advantages of employing someone with a disability.
Reasonable adjustments for job applicants
Employers can take a number of steps to make the recruitment process as fair as possible for all applicants by making reasonable adjustments so that applicants without a disability do not have an unfair advantage over those who do have a disability.
Employers must be aware of their legal obligations when recruiting. Under the Disability Discrimination Act, employers:
- must not discriminate against someone with a disability when they are applying for a job
- must consider making reasonable adjustments if an applicant with a disability is at a disadvantage compared to a non-disabled applicant
Employers must consider reasonable adjustments at every stage of the recruitment process:
Application form
If the format, layout or structure of the application form puts someone at a disadvantage you should consider having the application form available in large print, Braille or an audio version for someone who is partially sighted or blind.
Aptitude tests
You should consider making additional time available to complete aptitude tests for someone with a disability who requests a reasonable adjustment. Another adjustment could be allowing test answers to be given verbally.
Interview
Ensure the interview room is fully accessible to all applicants. Be aware that applicants may request a reasonable adjustment to be interviewed at a time when they are more alert or pain-free depending on their disability. Consider training for your interview panel that examines the impact of various disabilities on performance at the interview stage, eg how autism may provide a challenge to an applicant during an interview and how adjustments can be made to help them.
Taking positive action to treat disabled people more favourably
Employers can decide to take a step further in positively recruiting someone with a disability. Unlike other forms of equality legislation, the Disability Discrimination Act allows employers to treat people with a disability more favourably than others through positive action.
An employer is not legally obliged to take positive action but employers can lawfully take positive action steps to treat someone with a disability more favourably. There are a number of positive action measures which an employer can choose to take to recruit someone with a disability, including:
- ring-fencing certain jobs so that they are only open to people with a disability
- offering a guaranteed interview to applicants with a disability who meet the essential criteria for a post
- using non-traditional forms of assessment which may only disadvantage people with a disability
- offering work trial opportunities which may lead to permanent jobs if the placement is successful
- creating an alternative post within your organisation for a person with a disability if there are certain tasks they are unable to perform as a result of their disability
Positive action measures should be carefully planned with advice from appropriate support organisations. Employers must comply with other equality legislation - see avoid discrimination when recruiting staff.
Access disability support
There are a range of government initiatives to help employers take on staff with a disability and also help staff with a disability get the support they need in the workplace. For further information, see:
Also on this siteContent category
Source URL
/content/recruiting-people-disabilities
Links
Advantages of employing people with disabilities
Discover the business benefits of employing someone with a disability.
Being a fair and equal opportunities employer not only ensures you meet your legal requirements to prevent discrimination, but you will also tap into a diverse talent pool that can bring many benefits to your business. Employing people with a disability can save you money and boost the profitability of your business.
Benefits of employing people with a disability
Recruit from a wider talent pool
By opening opportunities to people with disabilities you can widen your recruitment pool helping you to attract staff with the skills and talent that can enable your business to grow and thrive.
Promoting an inclusive workplace culture
Hiring people with a disability enhances diversity in your workforce. It can help increase staff morale, motivation, and commitment by demonstrating a workplace culture that values all staff.
Access specialist knowledge and skills
Staff with a disability may bring in specialist knowledge and skills such as understanding the needs of disabled customers, creative problem solving, and having particular attention to detail. Workers with disabilities possess skills and experiences that can offer employers a competitive edge.
Minimise staff turnover
People with disabilities tend to seek stable and reliable work when looking for a job and so tend to stay in their posts longer, helping to reduce staff turnover. This minimises recruitment and training costs incurred to take on new staff. You will also retain staff with years of experience and know-how.
Attract new customers
Having a diverse workforce, including employing people with disabilities, can help you attract disabled customers and potentially a large revenue stream. Employees with a disability can help you look at things from a fresh perspective, develop empathy for customers’ needs, and gain a better understanding of what they value in a business or brand. When your business and its products and services are accessible, you can appeal to a much larger and much more diverse audience and customer base.
Procurement opportunities
By employing people with a disability, you will be able to meet any social responsibility recruitment clauses that may apply to access particular tender opportunities and public procurement exercises. See understanding social value in public procurement.
Enhance your corporate image
Being an equal employer makes you look good. Consumers prefer to give their business to organisations that show a strong sense of corporate responsibility including employing a diverse workforce.
Low-cost reasonable adjustments
There can be a stigma to employing someone with a disability. Some employers may unfairly think that reasonable adjustments will be costly and take a lot of time to implement. However, most reasonable adjustments in the workplace can be simple, free, or low cost and there can be government help towards any costs that are incurred.
Encouraging accessibility best practice
Employing people with a disability will help you see things from their perspective. It can encourage the adoption of best practices to create accessible environments using adaptive technologies that are useful to people with and without disabilities.
ActionsAlso on this siteContent category
Source URL
/content/advantages-employing-people-disabilities
Links
Health & Work Support Branch
The specialist support available to help disabled people start or retain employment.
The Health & Work Support Branch (HWSB) staff offers help and advice to both employers and people with disabilities about the range of specialist support available to help people start and retain a job.
You may identify someone who has the skills for your job but have questions about how their disability may affect them in the workplace - such as how they will manage the job. HWSB advisers are located across Northern Ireland and can offer practical advice to help both you and the potential employee overcome any barriers to starting work.
Support available
The type of support available may include advice on the following:
- recruiting people with disabilities
- retaining employees who become disabled
- financial help or support to employ people with disabilities through the Access to Work (NI) and Workable (NI)
- job/employee assessment and job/environment redesign
- equipment and ergonomics in the workplace
- accessibility of premises
- development of disability awareness
- development of good employment practices
- preparation, advice, and guidance to help people with disabilities who are applying for jobs
- encouraging employers to provide dedicated interview times for applicants with disabilities
- providing employers with advice on reasonable adjustments, such as additional time for interview
- offering the employer and the job applicant appropriate options of tailored support during the recruitment process
- offering the employer and the employee appropriate options of tailored support to help the worker with a disability perform to the best of their ability in the workplace
Developed withActionsAlso on this siteContent category
Source URL
/content/health-work-support-branch
Links
Disability support: Workable (NI)
Workable (NI) offers support and assistance to both employees and employers to help disabled people move into or retain work.
Workable (NI) provides a flexible range of long-term support and assists people who, due to their disability, encounter substantial barriers to staying in employment. Read more on Workable (NI).
The programme is delivered by three organisations contracted by the Department for Communities (DfC):
These organisations have extensive experience of meeting the vocational needs of people with disabilities. Read further information via the links above about Workable (NI) and the benefits to employers.
The provision under Workable (NI) can include support such as:
- mentoring
- on and off the job training
- disability awareness training
Developed withContent category
Source URL
/content/disability-support-workable-ni
Links
Disability support: Access to Work (NI)
Access to Work (NI) can provide advice and guidance for your employee's disability needs and if appropriate, a financial grant towards the cost of support.
Access to Work (NI) can help by providing advice and guidance of your employee's disability needs in the workplace and, if appropriate, a financial grant towards the cost of necessary support.
For example, Access to Work (NI) may be able to pay towards the following:
- adaptations to premises and equipment
- communicator support at interviews
- special aids and equipment
- travel to work costs
- a support worker
- travel within work eg to attend a meeting or training course
Depending on your employee's circumstances, Access to Work (NI) may be able to provide support under more than one of these areas.
Read more on Access to Work - practical help at work.
Developed withContent category
Source URL
/content/disability-support-access-work-ni
Links
Disability support: Work Psychology Team
Further help, advice, and guidance in areas relating to work, disability, and health.
The Department for Communities' Work Psychology Service (WPS) offers specialist consultancy to individuals and/or employers seeking advice and guidance in areas relating to disability and wellbeing in the context of work.
The WPS works closely with Work Coaches in Jobs & Benefits Offices to offer advice and guidance regarding individuals who have a disability or health condition and are seeking work or who are experiencing difficulties in work.
The WPS Assessment Service can provide advice to both employers and individuals regarding reasonable adjustments and possible alternative employment options, when the individual is at risk of losing their job as a result of their disability or health condition.
Developed withActionsContent category
Source URL
/content/disability-support-work-psychology-team
Links
Employ and support people with disabilities
Using work trials to recruit people with disabilities - JP Corry
How JP Corry's Dromore branch has adapted its recruitment processes to take on a person with a disability.
JP Corry is one of Northern Ireland’s leading builder’s merchants, supplying building materials to the trade, self-build, DIY, and architectural markets. The business operates from a network of 17 branches across Northern Ireland and the Isle of Man, employing around 265 staff.
Stephen Gibson, Branch Manager at JP Corry in Dromore, explains how the organisation has adapted their employment policies and recruitment processes to take on and support a person with a disability.
Reducing barriers for people with disabilities
"As a company, we strive to be inclusive and diverse. We want to make it easy for everyone to access our services, whether as a customer, supplier, or employee."
"JP Corry is proud to support the JAM Card scheme, which helps people with communication barriers and hidden disabilities receive tailored customer care. As a company whose purpose is to 'build our future by helping others build theirs', we believe in providing employment opportunities to disabled people."
"Our human resources team works closely with organisations that represent minority groups, such as Disability Action, NOW Group, and WOMEN'STEC, to ensure that they are informed of our employment opportunities."
Using work trials in our business
"JP Corry has equal opportunities policies and diversity training to ensure that we recruit staff fairly. Offering a work trial to potential recruits, particularly disabled people, has benefited both the individual and the business."
"Working with Disability Action, we set up our first work trial, where a disabled person came to work with us to understand what it would be like to be employed in our company before applying for a job. The experience was positive, and we recognised the potential of the person during the work trial. They subsequently applied for and secured the job successfully."
"Other branches of JP Corry have also seen the advantages of work trials and have adopted a similar approach by using the Work Experience Programme provided by the Department for Communities to offer employment opportunities."
Accessing local help and support
"Many local organisations have supported us along our journey with work trials. Some employees have completed a qualification in customer service through the NOW Group, providing insight into how disabled people can contribute to a high level of customer service. Disability Action has also been available to advise us when needed."
"To keep our organisation up-to-date and engaged, our HR team frequently attends employment conferences and training events. This continuous improvement activity along with the good relationships we have built with relevant charities and business support organisations ensures we have the support we need."
Lessons learned
"The work trials have benefited the organisation and the staff that we have hired. Some work trials will not always result in longer-term opportunities, but that can be positive as you haven't started formal training or invested significant time and resources into developing an employee who does not fit the job. It is better to discover at the trial stage whether it will work rather than going through a recruitment and onboarding process for it not to work out and needing to go back to the beginning of the recruitment process."
"Adapting our HR policies and practices to make it easier to recruit and support disabled people has enabled us to reach another talent pool and has enhanced our recruitment strategy. Our Dromore branch has benefited by getting a brilliant recruit who connects and engages with our customers. He brings positive energy to our team, and we have a better focus and understanding."
Also on this siteCase StudyStephen GibsonContent category
Source URL
/content/using-work-trials-recruit-people-disabilities-jp-corry
Links
Disability support: Condition Management Programme
The Condition Management Programme helps those with a health condition manage symptoms to allow progress towards, moving into and staying in employment.
The Condition Management Programme helps those with a health condition manage symptoms to allow progress towards, move into and stay in employment. The programme is led by healthcare professionals, such as occupational therapists, physiotherapists and mental health nurses.
The Condition Management Programme (CMP) gives support and advice to help people manage conditions including:
- arthritic complaints
- back and neck problems
- chronic fatigue
- depression
- pain
- stress
- heart, circulatory and respiratory disorders
The programme helps to:
- increase understand health conditions
- improve day to day functioning for those affected by health conditions
- increase confidence in those affected by health conditions
- improve your prospects of returning to work or staying in work
It offers advice, education and support on:
- dealing with stress, anxiety, low mood and depression
- coping with pain and fatigue
- relaxation techniques
- communicating with confidence
- developing a healthier lifestyle
- exploring potential options that will help you progress towards employment or help you make a successful return to work
Further information
If this support is something that you think you or your staff could benefit from see further details, including eligibility and how to apply, on the Condition Management Programme.
Developed withContent category
Source URL
/content/disability-support-condition-management-programme
Links
Paid and unpaid statutory time-off rights for workers
In this guide:
- Allowing time off work
- Who has the right to time off work and when is it paid?
- Time off work for information and consultation purposes
- Time off work for training and certain job-related duties and activities
- Statutory time off work for parental reasons
- Time off work for personal commitments and emergencies
- Time off for public and judicial service and duties
- Information for employers of jurors
- Time off work for employees in the armed forces
- Advantages of managing your staff's time off work
- Paid and unpaid statutory time-off rights for workers
Who has the right to time off work and when is it paid?
Time off for trade union work, TUPE consultation, pension scheme, and public duties is a paid, statutory requirement.
Employees, and other types of workers, have a range of rights to time off work. While most of these rights are only available to employees, some are available to all workers. Note that some of this time off must be paid.
Annual leave and other time off
For example, you must give every worker paid annual leave of at least 5.6 weeks - 28 working days for those working a five or six-day week. This can include bank holidays and public holidays.
However, you must not dismiss or subject a worker to any detriment if:
- they try to use their statutory rights to time off
- you think they are planning to use one of these rights
Where a worker does not have the statutory right to time off, or has the right but the time off is unpaid, you can choose to:
- allow that time off
- pay them for the time off
For more information, see our table on paid and unpaid statutory time-off rights for employees and other workers.
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Time off work for information and consultation purposes
Time off to be a representative in redundancy and transfer situations, and to attend information and consultation meetings.
In certain situations, employees have the right to paid time off to act as a trade union or employee representative for the purposes of information and consultation between staff and the employer.
Collective redundancy situations - time off for consultation
Trade union or elected employee representatives have the right to reasonable paid time off to attend information and consultation meetings during a collective redundancy situation.
For more information, see redundancy: the options.
Business transfer situations - time off for consultation
If you are selling your business (or part of your business), trade union or elected employee representatives have the right to reasonable paid time off to attend information and consultation meetings.
For information on business transfer situations and employees, see responsibilities to employees if you buy or sell a business.
In both collective redundancy and business transfer situations, you must allow employees paid time off where they are:
- standing in an election to become an employee representative
- undertaking training as such a representative
Read more on working with non-union representatives.
Information and consultation agreements
Negotiating representatives have the right to reasonable paid time off for meetings to set up an information and consultation (I&C) arrangement.
I&C representatives have the right to reasonable paid time off to exercise their duties.
The same right applies to members of a special negotiating body or the European Works Council.
For more information, see inform and consult your employees.
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Time off work for training and certain job-related duties and activities
Time off for training for those to be made redundant, union and safety representatives, and pension scheme trustees.
Employees can have paid time off to:
- receive training and/or look for a new job if being made redundant
- receive training for certain job-related roles
- carry out certain job-related duties
Young employees are entitled to paid time off for training if they meet specific criteria.
Basic training/continuing training for young workers
Employees aged 16 and 17 years old who did not reach a certain standard of education at school have the right to reasonable time off with pay while studying for a qualification that will help them reach that standard.
If they turn 18 years old while studying, they have the right to complete the course.
Time off for job-seeking/retraining in a redundancy situation
An employee with at least two years of continuous service who is being made redundant can take reasonable time off with pay to look for another job, or to arrange training. The employer does not have to pay more than two-fifths of a week's pay no matter how much time off they give the employee. For more information, see redundancy: the options.
Time off for carrying out duties for certain job-related roles
Employees have the right to paid time off to carry out:
- duties as a representative of employees' safety - see appoint a competent person for health and safety
- pension scheme trustee training and duties
- trade union training and duties, including as a union learning representative and a union safety representative - read more on trade union membership rights
Time off for trade union activities
You must give employees who are union representatives of an independent trade union recognised by the employer reasonable paid time off for carrying out union duties and for any training relating to their trade union duties.
Union duties are those matters covered by collective bargaining agreements between the employer and the trade union eg duties concerned with functions related to, or connected with, terms and conditions of employment, etc.
There is no statutory requirement to pay for time off where the duty is carried out at a time when the union representative would not otherwise have been at work, unless the union representative works flexible hours, such as night shift, but is required to perform representative duties during normal hours.
Union representatives and employees who are trade union members of an independent trade union recognised by the employer are entitled to reasonable unpaid time off for carrying out union activities. However, employers may consider payment in certain circumstances, for example, to ensure that workplace meetings are fully represented.
Union activities include:
- voting in union elections
- meeting full-time officials to discuss issues relevant to the workplace
- attending workplace meetings to discuss and vote on the outcome of negotiations
Time off to accompany a colleague at a disciplinary, grievance, flexible working hearing
Workers - not just employees - have the right to paid time off to accompany a colleague who is:
- the subject of a disciplinary hearing
- attending a hearing relating to a grievance they have raised
- attending a hearing relating to a flexible working request they have made
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Statutory time off work for parental reasons
Time off for maternity, paternity, adoption, shared parental leave or parental leave, and time off for pregnant employees.
Employees, or agency workers who have worked for 12 continuous weeks in the same job with the same hirer, who are pregnant, new mothers, and adoptive parents - and the partners of such employees - may be entitled to statutory time off around the birth or adoption of their child. Some of this time off is paid if the employee qualifies.
Time off for antenatal care and maternity leave
An employee who becomes pregnant is entitled to:
- paid time off during working hours for antenatal care before maternity leave begins
- be suspended on full pay before maternity leave begins if her job poses a risk to her and/or her unborn baby and there is no suitable alternative work for her
- 52 weeks statutory maternity leave (SML)
She is entitled to statutory maternity pay for the first 39 weeks of SML - but only if she meets certain qualifying criteria.
For more information, see pregnancy at work and maternity leave and pay.
Time off for antenatal care - partner
Since 5 April 2015, employees who are the husband or partner (including same-sex partner) of a pregnant woman, or are the father of the expected child, or either of the intended parents who are expecting a child from a surrogate mother and who are eligible for and intend to apply for a Parental Order (or have obtained such an Order), are entitled to take unpaid time off work to accompany the pregnant woman to up to two of her antenatal appointments.
The time off is capped at 6.5 hours for each appointment. No qualifying service is required.
Adoption leave
If they meet certain qualifying criteria, an employee when adopting a child is entitled to:
- 52 weeks' statutory adoption leave
- 39 weeks' statutory adoption pay
For more information, see adoption leave and pay.
See also employers' maternity, paternity and adoption calculator.
Time off - pre-adoption appointments
From 5 April 2015, employees who are the primary adopters of a child are entitled to paid time off to attend five appointments after being notified of a match for adoption.
Also from this date, employees who are secondary adopters are entitled to unpaid time off to attend two appointments after being notified of a match for adoption. This is capped at 6.5 hours for each appointment. No qualifying service applies.
Note that in Northern Ireland, in exceptional cases, time off for pre-adoption appointments may also be granted where an adoption agency intends to place a child with approved foster parents who are also approved prospective adopters.
The agency will supply the foster parents with correspondence which can be shown to the employer explaining that they have met the relevant criteria for being matched with the child for the purposes of taking time off, as well as, other entitlements open to adopters.
Paternity leave
If they meet certain qualifying criteria, an employee who is the partner of either a new mother or a main adoptive parent is entitled to:
- take a single block of either one week or two consecutive weeks' paternity leave on the birth or adoption of the child
- one or two weeks' statutory paternity pay
Read more on paternity leave and pay.
Shared parental leave
Eligible employees can take shared parental leave.
Read more on shared parental leave and pay.
Parental leave
An employee who is a parent is entitled to take 18 weeks of unpaid parental leave. The leave must be taken before the child's 18th birthday and employees can take a maximum of four weeks' leave in any year in respect of any individual child.
To qualify for parental leave, the employee must have at least one year's continuous service with you at the time they wish to take the leave.
For more information, see parental leave and time off for dependants.
Parental bereavement leave
An employee may be eligible for Statutory Parental Bereavement Leave if they or their partner either:
- has a child who has died under 18 years old
- had a stillbirth after 24 weeks of pregnancy
The death or stillbirth must have happened on or after 6 April 2022.
An employee can take 2 weeks leave from the first day of their employment for each child who has died or was stillborn.
They can choose to take:
- 2 weeks together
- 2 seperate weeks of leave
- only one week of leave
The leave:
- can start on or after the date of the death or stillbirth
- must finish within 56 weeks of the date of the death or stillbirth
For more information, see parental bereavement leave and pay.
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Time off work for personal commitments and emergencies
An employee's right to unpaid time off to look after dependants in an emergency, discretionary and extended leave.
All employees are entitled to reasonable unpaid time off to deal with an emergency involving a dependant. It can be paid if their employment contract says so, and they will not have to make the time up later on, typically in these arrangements.
A dependant normally means a partner, children, or close family members, but could also mean someone else, such as a frail neighbour who is looked after by an employee.
For more information, see parental leave and time off for dependants.
Leave for other reasons
Workers may want time off for personal reasons, eg to:
- move house
- attend a wedding
- when someone gets ill or injured
- carry out house renovations
- attend a religious ceremony/event
- deal with a family problem, eg a divorce
- attend a doctor's or dentist's appointment
- attend the funeral of a friend or non-dependant relative
There is no statutory right to this time off. You should have a written policy to cover these situations or you could agree to a period of unpaid leave. Alternatively, you could suggest that the employee use any holiday entitlement they may have.
Read more on the advantages of managing your staff's time off work.
Extended leave/career breaks
If you wish to allow employees to take extended leave or career breaks you should have a policy in place for extended leave/career breaks, eg where an employee wants a year away from work to get a qualification or spend time with their family.
The policy should cover:
- how long the leave can last
- how the leave can be used
- how you will continue to communicate with the employee
- whether you can guarantee they will return to the same job
- what happens if a redundancy situation arises while they are away
- whether or not the time away will count towards their continuous employment or break the continuity of employment
- the application procedure, including the amount of notice the employee must give and how to appeal if you reject the request
- notice that is required advising of a return to work
You should also be aware that an employee may make a request for a career break as part of a statutory request for flexible working. See flexible working: the law and best practice.
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Time off for public and judicial service and duties
Time off rights for employees taking part in activities relating to public bodies and the legal system.
Employees holding certain public positions are entitled to reasonable unpaid time off to perform their duties. These roles include:
- Lay Magistrate, sometimes known as a justice of the peace
- a member of a district council, the Northern Ireland Library Authority (Libraries NI), relevant health or education bodies, a policing and community safety partnership, or a district policing and community partnership
- member of any statutory tribunal, an environmental agency, or of the boards of prison visitors
Time off for public duties - nidirect guidance.
Employees can refer their complaint for determination by an industrial tribunal or statutory arbitration if they are unreasonably refused time off for public duties or dismissed for asserting the right to time off for public duties.
Jury service
You must not dismiss an employee or subject them to a detriment for having been summoned to participate in jury service.
The employee would not need a year's continuous employment to lodge an unfair dismissal claim - and any such dismissal would be seen to be automatically unfair by an industrial tribunal.
Employees are not protected against unfair dismissal if after you have told them you believe your business will be seriously harmed by their absence, they unreasonably refuse or fail to apply to have their jury service deferred or to be excused from it. Not all applications are granted, this is subject to a judicial decision.
You do not have to pay staff while they are doing jury service, unless the employee's contract permits this. An employee who is not paid during absence from work on jury service may however claim compensation for loss of earnings from the court. This will require the employer to complete a certificate showing the employee's loss of earnings. An allowance sheet outlining the maximum amounts allowable for loss of earnings is handed out to the members of the jury pool on the first day of service. See jury service - nidirect guidance.
To learn more about your responsibilities as an employer of a juror, see information for employers of jurors.
Lay Magistrate duty
You must allow employees who are lay magistrates time off to perform their duties.
While you are not legally required to pay employees on lay magistrate service, many employers choose to do so.
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Information for employers of jurors
If you have an employee who has been selected to serve as a juror, it will have a significant effect on their ability to attend their place of work.
There is a statutory obligation for employers to allow jurors to attend court. If you have an employee who has been selected to serve as a juror, it may have a significant effect on their ability to attend their place of work.
Length of jury service
Jurors usually try the more serious criminal cases that are heard at the Crown Court, such as assault, burglary, fraud, or murder. Juries are also sometimes required at Coroner's Inquests. The majority of individual trials last only a few days, however, a typical jury can remain in place for up to four weeks (during this time, the same juror can be selected to sit on more than one trial).
Some trials, however, can take weeks, or even months, to complete. It is difficult to estimate at the outset exactly how long each witness' evidence will last or what factors may delay or reduce the length of the trial and the estimated length can change at any stage. You should bear this in mind when making plans for staff cover during periods of absence because of jury service.
The court will keep the jurors informed of the estimated length of the trial as it progresses. If at any time you have any queries you can contact the relevant court office. See jury panel information from the Department of Justice.
Jury selection
All jurors are selected entirely at random, from the initial selection of people from the electoral register through to the selection of the 12 jurors who form the jury. Usually, a panel of 15 to 18 potential jurors is taken to the court at the start of a trial from which the 12 jurors are selected.
For a long trial, however, the trial judge may request a larger panel. Jurors will not be excused from jury service unless they have a valid reason. It is for the judge to decide whether there is a valid reason for excusal from jury service.
Contact with your employee during their jury service
There may be occasions during the course of the trial when the court is not sitting and the jurors are not required. Jurors are encouraged to keep in contact with their employers during such breaks, either by temporarily returning to work (if they are allowed to by their employer), or discussing with a colleague or manager anything work-related which has occurred in their absence. They are not allowed to discuss the details of the case with anyone.
Allowances
Jurors' allowances are set by law and the court has no discretion to exceed them. Allowances cannot be paid to anyone other than the juror. A claim form entitled 'Claim for Payment' is included with the summons for jury service. An information leaflet entitled 'Allowances for Jury Service' is handed out on the first day of service. You may also request a hard copy by contacting the Customer Service Centre on Tel 0300 200 7812 or you can read further details about claiming juror allowances. Jurors can claim three types of allowance: travel; subsistence allowance; and financial loss.
Travel
Reimbursement of standard rate public transport fares, or a set mileage rate if the juror has to drive.
Subsistence allowance
An allowance of up to £5.71 if they are away from home / work over five hours but less than ten hours, or up to £12.17 if they are away from home for longer than ten hours. This meal allowance is only payable if a meal is not provided at public expense. Receipts for any meals bought in these circumstances must be provided and the juror can only claim for the amount spent up to the maximum of the appropriate allowance. Most courthouses provide jury lunches when required.
Financial loss (Including loss of earnings)
Financial loss, which incorporates any loss of earnings, reimburses any loss as a direct result of jury service up to daily maximum limits. The maximum payable doubles from the 11th day of jury service onwards. The maximum limits are for total financial loss so if, for example, a juror is claiming for loss of earnings and childcare on the same day then the maximum relates to the combined loss.
The maximum rates are:
For the first ten days
- For a period not exceeding four hours: £32.47
- For a period of more than four hours: £64.95
From the 11th day onwards
The maximum limit increases to £129.91 per day.
The maximum limits are for combined/total financial loss to include:
- loss of earnings
- childcare
- National Insurance contributions
- pension contributions
If a juror is not being fully paid whilst on jury service they can claim back any shortfall up to the daily maximum. If they are losing more than the maximum, the balance cannot be paid by the court.
If a juror losing earnings wishes to claim financial loss, you as their employer must complete the 'Employer's Certificate' at the back of the claim form on the jury summons, certifying their net daily loss. If they do not earn the same rate each day then an average figure should be used.
The court cannot reimburse loss of earnings without a valid 'Employer's Certificate'. Payment by the Courts and Tribunals Service is made to the juror and any arrangement for employers to recoup wages is a matter between the juror and their employer.
Employers topping up loss of earnings
Many employers with an employee on jury service will continue to pay them whilst on jury service. Other employers will not pay those employees entitled to full reimbursement by the court but will top up the loss for those losing more than the maximum.
For example, if a juror earns £80.00 per day net, but can only claim £64.95 per day in the first ten days, the employer may pay the juror £15.05 net so they do not lose out.
National Insurance contributions whilst on jury service
Your employee may wish to make a National Insurance contribution for the weeks when they were not able to work because they were on jury service and claim it back under the financial loss allowance. This will apply if you do not pay them whilst they are on jury service or if any earnings they receive are less than the Lower Earnings Limit for National Insurance contributions. This is £125 per week for the 2025-26 tax year.
Even if they had lower earnings during the period of jury service, they may not need to be credited with contributions. Because employees' National Insurance contributions are earnings-related, it is possible to pay sufficient for the tax year to count towards future state pension entitlement in a much shorter period. They need only apply for contributions to be credited for periods of jury service to make up their record if they are told that they have a deficient record for the tax year in question, either when they make a claim for benefit in the future or they get a deficiency notice.
Pension contributions
If you are paying a contribution towards your employee's pension that ceases because they will not be working for you for a significant period of time due to their jury service, the loss of pension contributions can be covered by the financial loss allowance. Jurors will be required to provide proof of the contributions, and also proof that their employer is ceasing to pay these contributions during the period that the employee is on jury service. This is also subject to the maximum daily allowance threshold.
It would be useful for you to talk to your employee about their pension scheme so that they understand whether and how payments will be made whilst they are on jury service and whether they need to account to you from the sums paid by the court as allowances (if any).
The court can only pay allowances to the juror and not to any third party such as you as their employer. Therefore, if they are claiming their pension contributions under the financial loss allowance, they should remember that the allowance will be paid to them and it is their responsibility to pay the amount of contributions lost back to you. You and your employee should agree on the procedure for this.
Jurors employed by a recruitment agency
If you are a recruitment agency and one of your employees is called for jury service during a contract to work for an employer, you should fill out the 'Employer's Certificate', reflecting what they would have earned during their period of jury service. It will be necessary for you to state either in a separate letter or on the certificate when the contract is due to expire.
If they are called for jury service just before they start a contract for work, they will have to provide evidence of that contract along with their daily net pay and the duration of the contract.
If they are not working through your agency or they do not have a forthcoming contract, the court cannot pay any loss of earnings allowance.
Insurance
Some business insurance policies have provisions for losses incurred as a result of jury service. They can cover losses due to employees being called for jury service or may also cover any losses incurred as a result of rearranging a business trip. You should carefully read through your policy (if you have one) to check its terms.
The Employment Relations (Northern Ireland) Order 2004
The Employment Relations (Northern Ireland) Order 2004 (Article 20) outlines employers' responsibilities when their employees are summonsed for jury service.
The Order protects employees from any detriment that they might suffer as a result of jury service. This might occur if, for example, a juror was prevented from going back to the same job or was being excluded from pay awards or promotion opportunities as a result of their jury service. Some jobs require skills that need to be current, so an employer who insists on retraining after a long absence eg for safety reasons, may not necessarily be imposing a detriment.
Protection is also given to employees against employers who unfairly dismiss them for performing jury service.
Further jury service
When a jury sits on a trial that the judge deems to have been particularly difficult or demanding for the jury, he has the discretion to give the jurors the right to be excused for as long a period as he thinks fit (this could even be for life), depending upon the circumstances. If they are excused at the end of a trial and are called again they should contact the court office.
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Time off work for employees in the armed forces
Supporting employees linked to the armed forces can benefit your business by promoting leadership skills.
Employees who are in the Reserve Forces or Territorial Army may need time off for training. Reservists may even need time off if they are called up for military service.
For more information, see employing a member of the Reserve Forces and what to expect if a Reservist employee is called up for service.
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Advantages of managing your staff's time off work
The benefits of allowing discretionary time off work, having a time-off policy and considering flexible working.
Allowing staff time off work has a number of benefits.
However, you should ensure that you have a policy in place so you know how to deal with time-off requests.
You might also want to consider allowing flexible working to further improve work-life balance, and you must consider requests from certain qualifying employees.
Advantages of allowing time off work
Agreeing to requests for time off for personal and family reasons - and paying them for this time off - can:
- improve staff retention/loyalty
- maintain or improve staff morale
- reduce the stress caused by a conflict between work and personal commitments
- help your staff see you as a fair employer
Allowing staff to take time off for public duties and service can help them gain new skills and provide them with an opportunity for personal development.
Time-off work policies
It is good practice to have a policy on time off. This can help you deal with time-off requests fairly and consistently.
The policy should cover the statutory time-off rights as well as situations where you may need to grant discretionary time off. Read more on time off work for personal commitments and emergencies.
Any policy should make it clear:
- whether or not discretionary leave will be paid
- how much notice the employee must give in order to qualify for the time off
- what you will do if you suspect an employee is taking the time off not for the reason they claimed
You should ensure that staff are aware of the policy and notify them if it changes in any way.
Make sure your policy is non-discriminatory, including the way you apply it.
You should keep records of requests for time off and how much is taken, especially if it becomes unreasonable. Read more on staff records.
Flexible working
You can give employees more time away from work by allowing them to work flexibly.
Certain employees have the right to request flexible working.
In addition, you should consider allowing those who don't have the right to request flexible working to make such requests.
See flexible working: the law and best practice and how to promote healthy work-life balance in your business.
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Paid and unpaid statutory time-off rights for workers
Information detailing whether you are legally obliged to pay an employee for time off.
The table below shows whether you are legally obliged to pay an employee or worker for time off due to a particular reason.
Reason for the time off All workers or employees only? Statutory or discretionary? Must the time off be paid? Annual leave - 5.6 weeks
All workers
Statutory
Yes
Bank and public holidays *
All workers
Discretionary
No, unless it is part of the minimum statutory annual leave entitlement
Training/continuing education for 16-18 year olds
Employees only
Statutory
Yes
Training to be, and working as, a representative of employee safety
Employees only
Statutory
Yes
Training to be, and carrying out duties as, a pension scheme trustee
Employees only
Statutory
Yes
Training for, and carrying out, trade union duties, including as a union learning and union safety representative
Employees only
Statutory
Yes
Carrying out trade union activities
Employees only
Statutory
No
Training for, and carrying out duties as, a union representative
Employees only
Statutory
Yes
Accompanying a colleague at a disciplinary/grievance/
flexible working requestAll workers
Statutory
Yes
Carrying out duties as an employee representative in a collective redundancy situation - including making arrangements to be elected and training as such a representative
Employees only
Statutory
Yes
Carrying out duties as an employee representative in a Transfer of Undertakings (Protection of Employment) (TUPE) transfer situation - including making arrangements to be elected and training as such a representative
Employees only
Statutory
Yes
Carrying out duties as a negotiating representative or information and consultation representative
Employees only
Statutory
Yes
Jobhunting/training when being made redundant
Employees only
Statutory
Yes
Carrying out duties as a member of a special negotiating body or European works council, or an information and consultation representative - including making arrangements to be elected as such a member or representative
Employees only
Statutory
No
Suspension from work on medical grounds
Employees only
Statutory
Yes, for employees with at least one month's service, and for a maximum of six months
Suspension from work on maternity grounds
Employees only
Statutory
Yes
Emergencies involving a dependant
Employees only
Statutory
No
Maternity leave (52 weeks)
Employees only
Statutory
Yes (39 of the 52 weeks - subject to certain qualification criteria) **
Paternity leave (single block of one or two consecutive weeks - subject to certain qualification criteria)
Employees only
Statutory
Yes - subject to certain qualification criteria **
Adoption leave (52 weeks - subject to certain qualification criteria)
Employees only
Statutory
Yes (39 of the 52 weeks - subject to certain qualification criteria) **
Parental leave (subject to certain qualification criteria)
Employees only
Statutory
No
Parental bereavement leave Employees only Statutory Yes, subject to certain qualification criteria Antenatal care
Employees only
Statutory
Yes
Compassionate leave, eg to attend the funeral of a non-dependant
All workers
Discretionary
No
Visiting a sick relative
All workers
Discretionary
No
Moving house
All workers
Discretionary
No
Religious observance
All workers
Discretionary
No - but avoid discrimination on the grounds of religion/belief
Carrying out public duties, eg as a magistrate, school governor, or member of a local authority
Employees only
Statutory
No
Jury service
All workers
Statutory
No
Territorial Army and reservist training
All workers
Discretionary
No
Active duty as a reservist
All workers
Discretionary
No
Extended leave/sabbatical
All workers
Discretionary
No
* You must set out arrangements for working on public and bank holidays in each worker's written statement of employment particulars, including whether or not time off on such days will be paid or unpaid. See the employment contract.** You can claim most or all of this statutory payment back from HM Revenue and Customs - see statutory leave and pay entitlements.
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Addressing gender imbalance in the STEM industry - Exploristics Ltd
In this guide:
- Prevent discrimination and value diversity
- Equality law and types of workplace discrimination
- Avoid discrimination when recruiting staff
- Discrimination when deciding who to employ
- Sex, maternity and pregnancy discrimination
- Gender balance in STEM businesses
- Equal pay and conditions
- Gender reassignment discrimination
- Marriage and civil partnership discrimination
- Age discrimination
- Discrimination against disabled people
- Discrimination on the grounds of race
- Workplace discrimination due to religious belief, political opinion or philosophical belief
- Discrimination on the grounds of sexual orientation
- Discrimination over membership or non-membership of unions
- Monitoring equality and diversity - employer responsibilities
- Promoting equality and diversity
- Equality and contracting with the public sector
- Addressing gender imbalance in the STEM industry - Exploristics Ltd
- Promoting gender equality - Terex (video)
Equality law and types of workplace discrimination
Understand how equality law applies and how to prevent discrimination in the workplace.
It is unlawful to discriminate on the grounds of:
- sex
- pregnancy and maternity leave
- being married or in a civil partnership
- gender reassignment
- disability
- race
- age
- sexual orientation
- religious belief, similar philosophical belief or political opinion
- trade union membership or non-membership
- status as a fixed-term or part-time worker
Who does equality legislation apply to?
The equality laws ban discrimination by all employers, regardless of their size, and offer protection against unlawful discrimination to:
- job applicants
- employees
- contract workers
In the field of employment and occupation, the laws also ban discrimination by some service providers against their service users or prospective users, such as:
- institutions of further and higher education
- employment agencies
- providers of vocational training
- providers of vocational qualifications
The laws also ban discrimination by a number of other occupational bodies, such as:
- trade associations and trade unions against their members or prospective members
- the trustees and managers of occupational pension schemes against members or prospective members
- partnerships against their partners or prospective partners
Types of discrimination
There are generally four types of discrimination:
Direct discrimination
Treating somebody less favourably on the grounds of sex, race, religion, etc. This can also include treating somebody less favourably because of their association with a person who has a particular characteristic, eg, a disabled person or a gay person, etc
Indirect discrimination
Applying a rule to all individuals equally, but which in practice causes greater disadvantage for members of one group compared to those in another, eg, women compared to men, black people compared to white people, and which cannot be justified
Harassment
Harassment is where a person engages in conduct which, on a protected ground, has the effect of violating another person’s dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for that person. For further information, see bullying and harassment
Victimisation
Treating someone unfairly because, for example, they plan to raise, or have raised, a discrimination-related grievance, or they have supported someone else in raising such a grievance
The Equality Commission website provides further information about the definitions of discrimination.
Although some of the above also apply to discrimination against disabled people, there are also some other special types of disability discrimination - see discrimination against disabled people.
Is discrimination always unlawful?
The types of discrimination known as harassment and victimisation are always unlawful.
A decision that is directly discriminatory will normally be unlawful unless:
(a) in an age discrimination case, the decision can be objectively justified,
or
(b) in any other case, an employer can rely on a statutory exception, such as-- a genuine occupational requirement exception where the job needs to be done by a person who has a particular characteristic (eg, the job holder needs to be a woman in order to preserve the decency and privacy of women service-users who may be undressed)
- a positive action exception where an employer is taking action to encourage members of an under-represented or disadvantaged group to apply for work with them (eg, by adding the following statement to a job advertisement: "we would particularly welcome applications from Roman Catholics and women").
A rule or practice (eg, a job selection criterion) that is indirectly discriminatory will normally be unlawful unless it can be objectively justified or is permitted by another statutory exception (eg, an exception for positive action).
For example, if an employer has a general rule that puts women or people with a particular religious belief at a greater disadvantage compared to others but the reason for applying that rule is reasonably necessary and genuinely helps the employer to meet a legitimate aim, then the rule may be justified and lawful.
Where discrimination can occur
The equality legislation affects all areas of employment, including:
- recruitment
- terms and conditions
- promotions and transfers
- the provision of training
- the provision of pay and benefits
- dismissal, retirement or redundancy
- occupational pensions
- work placement opportunities
- disciplinary procedures
- performance and attendance management procedures
- the way the work is arranged and performed
- the physical features of an employer's premises
- how employees behave towards one another (eg, harassment and bullying)
Discrimination can also occur after an employment contract has ended, eg, a former employee can bring a discrimination claim after they have left if they get an unfavourable reference because they threatened to bring a discrimination claim.
Industrial tribunal claims and discrimination
Aggrieved individuals have the right to bring their complaints of alleged discrimination in employment to the Fair Employment Tribunal, in the case of complaints of religious, similar philosophical belief or political discrimination, or to an industrial tribunal, in the case of all other equality grounds.
Any claim to an industrial tribunal will normally have to be brought by the claimant concerned within three months of the alleged discriminatory act occurring. However, in cases of religious, similar philosophical belief, or political discrimination, claims in the Fair Employment Tribunal normally have to be brought within three months of the claimant's date of knowledge of the alleged act of discrimination or within six months of the date of the alleged act, whichever is the earlier.
Mandatory Early Conciliation
Any person who is considering bringing a claim to a tribunal must first make an application to the Labour Relations Agency for Early Conciliation, giving the latter an opportunity to try to resolve the matter. When a person makes an Early Conciliation notification the normal tribunal time-limit clock will stop for a period up to one calendar month during which conciliation can take place. The Conciliation Officer will also have the power to extend for a further 14 days providing there is a reasonable prospect of an agreement and that both parties agree.
Furthermore, in the case of current employees, the tribunal would expect them to raise a formal grievance with you before bringing the claim. See managing conflict. If they fail to do so, it may reduce the amount of any compensation it may award to the employee by up to 50%.
Read more on handling grievances.
There are no length-of-service or age requirements for bringing a discrimination claim, and claimants do not need to have left your employment nor even to be your employee (eg, an unsuccessful job applicant may bring a complaint).
For their claim to succeed, the claimant will first need to prove the existence of facts from which the tribunal could conclude that you have committed an act of unlawful discrimination.
If the claimant is able to do this, you must prove to the tribunal that you did not commit the unlawful act.
If an industrial or fair employment tribunal does in fact find that unlawful discrimination has occurred, penalties can be high, since there is no statutory cap on compensation levels.
It's very important to remember that, as a business owner or manager, you may be held responsible for any discriminatory action by your employees if you cannot show that you took such steps as are reasonably practicable to try and prevent such action occurring - see monitoring equality and diversity - employer responsibilities and promoting equality and diversity.
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Avoid discrimination when recruiting staff
How to adhere to equality legislation during the recruitment process.
You must avoid discrimination during the recruitment and selection process. This is a legal requirement and also gives you the best chance of getting the right person for the job.
Fair recruitment and selection process
Remember that job applicants - ie people you don't actually employ - might be able to make an industrial tribunal claim against you if they believe you didn't select them for a job because you discriminated against them unlawfully.
When defending discrimination complaints, those employers who can provide evidence that demonstrates that they properly followed fair recruitment procedures will greatly increase their chances of persuading a tribunal that they did not discriminate unlawfully when making their selection decisions.
Detailed guidance on fair recruitment and selection
For detailed guidance on how to adopt and follow fair recruitment and selection procedures, download the Equality Commission's Unified Guide to Promoting Equal Opportunities in Employment (PDF, 443K).
Monitoring during recruitment
Note that businesses in Northern Ireland with more than ten employees (working 16 or more hours per week) must register with the Equality Commission and thereafter conduct monitoring of the community background and sex of their job applicants during recruitment. For this purpose, community background is a reference to whether people are members of the Protestant or Roman Catholic communities in Northern Ireland.
Businesses meeting the above criteria are not required to monitor their job applicants under any other of the equality categories (such as race, disability, age, sexual orientation, etc.), but it is good practice to do this too and the Equality Commission encourages employers to do it.
For guidance on how to do this, download the Equality Commission's Guide to Employment Monitoring (PDF, 5.46MB).
Job descriptions and personnel specification
The Equality Commission strongly recommends that you prepare job descriptions and personnel specifications for the jobs in your organisation. These will help you to select the best person for each job and to explain your decisions in non-discriminatory terms, if you are later challenged.
When writing the job description and person specification, you should state clearly what tasks the person will have to do and what skills they will need. Job descriptions should accurately describe the genuinely essential duties of the post.
Personnel specifications should accurately describe the relevant, non-discriminatory, and objectively justifiable requirements to be met by the post-holder. The specification should not have any requirements that are not directly related to the job.
For example, for a position as a fork-lift truck driver, the job specification should not state that the successful candidate needs good written English as this is probably not essential for the job. However, in an editorial or administrative role this would be reasonable criterion.
Job advertisements
Employers should advertise all posts widely to ensure that as many eligible and suitably qualified candidates as possible have an opportunity to apply. It is unlawful for a job advertisement to specify that the applicant must be of a particular gender, race, etc - unless being of that gender, race, etc is a genuine occupational requirement. The circumstances in which an employer can rely on a genuine occupational requirement are narrowly defined. If you wish to rely on one, you should contact the Equality Commission for advice.
It is good practice to place an equal opportunities statement in job advertisements. You can find example statements in Chapter 10C of the Equality Commission's Unified Guide to Promoting Equal Opportunities in Employment (PDF, 410K).
Disability discrimination
It is unlawful to publish job advertisements that state or imply that any candidate's success depends to any extent on them not having, or not having had, a disability, or indicate the employer's reluctance to make reasonable adjustments. In addition, third-party publishers, eg newspapers, are liable if they publish discriminatory advertisements.
However, note that you can treat disabled people more favourably by advertising a job as being open only to disabled applicants. See discrimination against disabled people.
Age discrimination
To avoid age discrimination it is advisable not to use such phrases as "young and dynamic", "would suit someone who has just qualified", "minimum of ten years' experience" or "must be educated to degree level" unless the criterion or statement can be justified by the genuine needs of the job. If you are in doubt about being able to justify this, it would be better not to include or apply the criterion or statement. You could also contact the Equality Commission for advice.
Genuine occupational requirements
In some circumstances, you can state that being of a particular sex, race, religion/belief, age or sexual orientation is an occupational requirement for the job.
For example, it may be possible to set the following job criteria, so long as they are genuine:
- That only women can do a particular nursing or caring job because there is a need to preserve privacy or decency in situations where the job-holder will be in physical contact with other women who might reasonably object to men doing the job (eg helping patients to use toilet facilities, wash or dress themselves).
- In a religious organisation, it may be possible to require a job holder to be heterosexual, but only where the nature of the particular job and the context in which it is carried out requires this in order to avoid conflicting with the strongly held religious convictions of a significant number of the religion's followers. So, the requirement might apply to a job in which the post-holder teaches Bible classes, but is unlikely to apply where there is no genuine religious aspect to the post-holder's job (eg they are a caretaker or book-keeper).
Job application forms
Employers should draft structured application forms for use in all recruitment exercises. If you use application forms, you should only ask applicants to provide relevant personal details that are relevant to the job selection criteria and to the administration of the selection process eg name, address etc.
See recruitment forms and templates.
However, there may be certain information you need to ask for in order to avoid discrimination during the selection process. For example, you should ask applicants to indicate if they have any special requirements, should they be required to attend an interview or other selection process.
You should invite disabled applicants to indicate any relevant effects of their disability and to suggest adjustments that might help them overcome any disadvantages they might expect to encounter in the recruitment process.
If the applicant's response reveals or suggests that they are disabled, you should take reasonable steps to confirm whether or not they are disabled under the Disability Discrimination Act 1995. If so, you would have a legal duty to make reasonable adjustments, eg by holding the interview in an easily accessible room or allowing extra time for selection tests. Read Equality Commission guidance on recruiting people with disabilities.
If a disabled applicant asks for an application form in an accessible format you should comply with the request if it is reasonable to do so.
It is good practice to omit from application forms questions that relate to religious or similar philosophical belief, political opinion, race or ethnicity, nationality, marital, civil partnership or family status, age, sex or gender reassignment, and sexual orientation. Questions about job applicants' health or medical history should not be included in the application form. You may, however, seek and consider such information in appropriate circumstances.
For example, it is good practice to include questions about personal characteristics that are being collected wholly for equal opportunities monitoring purposes, such as sex, community background, race etc, on a diversity monitoring form that you can separate from the main application. Selectors should never be provided with this information.
Interviewing candidates
You should ensure that individuals who are called on to serve as interview panel members have received appropriate equal opportunities training. When interviewing people for a job there are certain questions you should not ask, such as whether a candidate is married, is a partner in a same-sex civil partnership, or has plans to have children.
If a candidate has informed you in advance that they are disabled you should ask them if there are any reasonable adjustments you might need to make to enable them to attend and participate in the interview.
Job interviews should be constructed in a structured and systematic way. The interview panel members should meet prior to the interview stage to agree and set:
- selection criteria and relative weightings, which are objectively justifiable and which directly and clearly correspond to the criteria described in the job description and personnel specification
- suitable interview questions which directly and clearly correspond to the criteria described in the job description and the personnel specification
- standardised system of scoring for use throughout the process
Read Equality Commission guidance on shortlisting and interviewing.
Selection testing
You should only use selection tests that provide relevant, reliable, and valid assessments of the applicant's abilities to perform the duties of the job, and which have been assessed as having no discriminatory impact on any of the statutory equality grounds.
You must make sure that tests for job applicants are not unlawfully discriminatory. For example, a written English test would discriminate against those whose first language is not English - although you could justify this if having good written English was necessary for the job.
You may have to make reasonable adjustments to adjust a test for a disabled applicant if they would otherwise be substantially disadvantaged compared with a non-disabled person, eg by giving an applicant who is disabled due to dyslexia more time to complete it.
Recruitment record-keeping
You must always be able to justify your decision to recruit a particular person. Therefore, you should document the recruitment process as much as possible. Documentation should be retained for at least twelve months.
This will help you provide evidence to an industrial or fair employment tribunal if you are faced with a claim of unlawful discrimination.
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Discrimination when deciding who to employ
It is unlawful for you to discriminate when making recruitment decisions.
The anti-discrimination laws make it unlawful for you to discriminate against job seekers on the grounds of age, sex, pregnancy and maternity leave, gender reassignment, sexual orientation, married/civil partnership status, disability, race, religious or similar philosophical belief and political opinion.
The general rule is that it is unlawful for you to make recruitment decisions on any of these grounds unless you can rely on a statutory exception as a defence, such as where the characteristic in question is a genuine occupational requirement, or, in cases of age discrimination, where the age criterion is justified, ie where it is shown to be a proportionate means of achieving a legitimate aim.
Outreach positive action
If your analysis of monitoring data reveals imbalances in applicant or staff numbers in terms of race, sex, etc you can use positive action to encourage members of the under-represented group to take up opportunities for work, eg, by having job advertisements stating that applications from, for example, women, or minority ethnic groups will be particularly welcome. However, the advertisement should still state that the final recruitment decision will be based solely on merit.
You should keep in mind that if you make a recruitment decision based on an individual's religion, race, sex, age or sexual orientation, etc even if that particular group is under-represented in your workforce, this would be considered direct discrimination and is likely to be unlawful.
It is, however, permissible to treat disabled people more favourably than non-disabled people when making selection decisions.
View Equality Commission guidance on taking positive action when recruiting people with disabilities.
View Equality Commission employer guidance on positive action in relation to all other equality grounds.
Checking the right to work in the UK
You must be sure that your chosen candidate has the right to work in the UK - see ensuring your workers are eligible to work in the UK.
However, you must take care to avoid race discrimination while carrying out the necessary checks.
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Sex, maternity and pregnancy discrimination
The types of sex discrimination and the rights of employees claiming to have suffered unfair treatment.
As well as outlawing discrimination against both men and women on the grounds of sex, the sex equality legislation also bans discrimination against women on the grounds of pregnancy and maternity leave.
Direct sex discrimination
Direct sex discrimination would occur if, for example, an employer refused to recruit a woman merely because she has two young children but where he would not refuse to recruit a man merely because he has two children of the same age.
Equally, direct sex discrimination against a man would occur if, for example, an employer refused to recruit or dismissed a man merely because he is a man.
Note that it may sometimes be permissible to state that a job holder must be male or female where being of that sex is a genuine occupational requirement - see discrimination during the recruitment process.
Direct pregnancy or maternity leave discrimination would occur if, for example, an employer dismissed a woman merely because she is pregnant, or because she asked to take maternity leave, or is exercising or has exercised her statutory right to take maternity leave.
Indirect sex discrimination
Indirect sex discrimination might occur if, for example, an employer stated that a job could only be done by someone willing to spend long periods of time away from home. This potentially discriminates against women who generally have greater childcare responsibilities than men and who, as a result, are likely to find it more difficult to spend time away from home. However, this kind of job criterion or condition would be lawful if it can be justified, for example, if the job was for a salesperson who had to go abroad to meet customers face to face, then there may be no reasonably alternative way of doing the job.
Sexual harassment
The law also makes sexual harassment - and harassment related to sex - explicitly unlawful in employment or vocational training. Sexual harassment can include inappropriate touching, requests for sexual favours, insensitive jokes of a sexual nature, displays of sexually explicit material, sexual innuendos or lewd comments or gestures. It also includes the circulation of lewd emails, even if this is not actually sent to the person being harassed. See sexual harassment guidance from the Labour Relations Agency.
For more on these types of discrimination and discrimination law in general, see equality law and types of discrimination.
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Gender balance in STEM businesses
Guidance on promoting gender balance in your STEM business.
In Northern Ireland, there is an ongoing gender gap in the science, technology, engineering and mathematics (STEM) industries.
The Equality Commission is working with the Department for the Economy (DfE) and the STEM Business Group to address this gender imbalance.
Benefits of promoting gender balance
Promoting diversity and enhancing the advancement of women can bring many benefits to your business including:
- a solution to skills shortages
- access to a broader base of talent
- increased innovation potential
- stronger financial performance
How you can improve gender balance
There are a number of ways that you can improve gender balance in your business.
If you are able to offer a placement or apprenticeship to a young person, they will gain important skills and improve the knowledge of their industry. Read more on providing work experience opportunities and training and development programmes.
In addition, you could sign up to the STEM Charter, which enables STEM businesses to demonstrate their commitment to equality of opportunity for women in employment.
You could also join the STEM Employers Equality Network, which brings employers together to discuss common employment issues, share good practice and identify challenges.
Read guidance from the Equality Commission about these STEM initiatives.
Case study
See how Belfast-based business Exploristics Ltd has addressed gender imbalance in the STEM industry.
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Equal pay and conditions
How to ensure you provide equal pay and conditions for male and female employees.
The Equal Pay Act (NI) 1970 promotes the principle that men and women should receive equal pay for equal work.
The Act aims to achieve its objective by incorporating an equality clause into all contracts of employment. The effect of this is to give each employee a contractual right to receive equal pay with any employee of the opposite sex who is doing:
(a) work that is the same or broadly similar (ie, 'like work'); or
(b) work which is different, but which is of equal value in terms of the demands of the jobs (ie, work of equal value'); or
(c) work which has been rated as equivalent under a job evaluation scheme (ie, 'work rated as equivalent').'Pay' includes not only wages/salary but also all other contractual terms and conditions.
Therefore, even if you pay men and women the same basic pay for the same job, their pay may still be unequal if other benefits, eg, a company car and private healthcare, are different for men and women.
Work may be different from that of a colleague of the opposite sex, but it can be considered of equal value if it is similar or the same in terms of the demands of the job, or if it has been rated as equivalent under a job evaluation scheme.
Read more on equal pay law and employer best practice.
Claiming for equal pay
The law provides a procedure by which an employee can take a claim for equal pay to an industrial tribunal. In the course of an equal pay claim, you may be called upon to explain and justify your pay practices and arrangements.
Pay systems review is the most appropriate method of ensuring that a pay system delivers equal pay free from sex bias.
Download the Equality Commission code of practice on equal pay (PDF, 538K).
You may be able to justify differences in pay as long as you can show that gender was not a factor, eg, you could pay more to employees who:
- work in an area where the cost of living is higher
- you want to retain as you would find it difficult to replace them
Gender pay gap reporting
Some large employers in Great Britain, ie, those who employ more than 250 employees, are obliged to publish annually a report outlining information about the pay received by their male and female employees, such as the average differences between the pay that each group receives.
Employers in Northern Ireland are not yet obliged by law to do the same in respect of their employees here. However, it is anticipated that a similar duty will be imposed on some employers here at some future, but as yet unknown, date.
The Equality Commission would encourage employers to begin preparing for this now. Further advice can be obtained by contacting the Equality Commission directly.
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Gender reassignment discrimination
It's unlawful to discriminate against a job seeker or employee on the grounds that they have undergone, are undergoing or intend to undergo gender reassignment.
The Sex Discrimination (NI) Order 1976 makes it unlawful to discriminate against a job seeker or employee on the grounds that they have undergone, are undergoing or intend to undergo gender reassignment.
'Gender reassignment' means a process which is undertaken under medical supervision for the purpose of reassigning a person's sex by changing physiological or other characteristics of sex, and includes any part of such a process.
If an employee is absent from work as a result of undergoing gender reassignment, it's also unlawful to treat that employee less favourably because of those absences than you would treat another employee who is off sick for another reason and a similar period.
Someone undergoing gender reassignment (a 'trans person') is likely at some stage in the process to be living or to begin living, as a member of the opposite sex. Inevitably this may entail a wish on their part to use the appropriate toilet or changing room facilities of their acquired sex.
As an employer, you will therefore need to make arrangements for this. It would be best to begin that process by discussing with the individual when they wish to change from using one set of facilities to the other and obtain their views about how they would like the issue to be handled. This will probably be during the 'social gender' transition when they present as members of the adopted sex even though they may not have completed the gender reassignment process.
Other employees may object to sharing facilities in these circumstances. While you may take account of their reasonable sensibilities, you should remind objectors that their feelings do not over-ride the legal rights of trans employees and, also, that a failure to treat others with dignity and respect could be seen as a breach of your equality policy and could amount to a disciplinary issue For advice on managing the situation where an individual is undergoing gender reassignment, you can call the Equality Commission Employer Helpline on Tel 028 90 500 600.
Once a trans person's gender reassignment has progressed far enough, they can eventually apply for a gender recognition certificate (GRC).
Once they have a GRC, they will be issued with a new birth certificate in the acquired gender. Where a full GRC is issued, the person's gender becomes for all purposes the acquired gender (so that, if the acquired gender is the male gender, the person's sex becomes that of a man and, if it is the female gender, the person's sex becomes that of a woman). This would mean that you would have to treat a male-to-female trans person with a GRC as a woman and, for example, change your personnel records to reflect this.
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Marriage and civil partnership discrimination
Discrimination law in relation to marriage and civil partnerships.
You must not discriminate against a job seeker or employee because they are married or in a civil partnership.
Note that you must treat married employees and employees in civil partnerships in the same way. This means that any benefit such as private healthcare that is available to the spouses of employees should also be made available to employees' civil partners.
However, you can give benefits to employees who are married or in civil partnerships, but not to those who are unmarried or not in civil partnerships.
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Age discrimination
How employers can ensure they are following the law on age discrimination during the recruitment process and when exercising redundancy procedures.
It is generally unlawful for an employer to discriminate on the grounds of age, ie, to treat individuals of any age less favourably than others on the grounds of age.
Age discrimination exceptions
There are limited circumstances when age discrimination can be lawful - for example:
- if there is a genuine occupational requirement, ie, if you are producing a play that has parts for older or younger characters
- if there are legal reasons, ie, where people must be at least 18 years old to serve alcohol
- if there is an objective justification, ie, the employer must show real evidence that they are pursuing a legitimate aim and that the age restriction is a proportionate means of achieving that aim
Exceptions to age discrimination are rare, and any should be considered carefully. Unjustified age discrimination can be challenged and there is no statutory limit on how much an industrial tribunal can award.
Direct age discrimination
Direct age discrimination would occur if, for example, an employer refused to employ people under the age of 30, believing them to be unreliable (as such a reason, being nothing more than a negative stereotype, is unlikely to be justifiable). It would also be direct age discrimination to have, without lawful justification, a compulsory retirement age for your employees (no matter whether it is set at 55, 60, 65, or 70 years old or at any other age).
Indirect age discrimination
Indirect age discrimination would occur if, for example, an employer for recruitment purposes only advertised jobs in magazines aimed at young people - this may discriminate against older people as they are less likely to subscribe to the magazine; or introduced a benefit only for employees with more than ten years' service - fewer younger employees are likely to have enough service to qualify. However, it might be possible to justify this type of discrimination if it were reasonably necessary to do it in order to achieve some legitimate business aim, such as rewarding staff experience or encouraging staff retention.
Note that it may be possible to state that a job holder must be of a certain age where being of that age is a genuine occupational requirement - see discrimination during the recruitment process.
For more information on these and other forms of discrimination, see equality law and types of discrimination.
Avoiding age discrimination
You should check that your recruitment process is non-discriminatory, eg, aim to place advertisements in publications read by a range of age groups, and avoid using terms which imply a particular age group, such as 'mature', 'enthusiastic', 'highly experienced' or 'recent graduate'.
See discrimination during the recruitment process.
You must also make sure that your redundancy procedures are based on business needs rather than age, eg, it could be discriminatory to select employees for redundancy solely on the basis of 'last in, first out'.
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Discrimination against disabled people
Understand how discrimination against disabled people can occur in the workplace and how to avoid it.
Under the Disability Discrimination Act 1995, it amounts to unlawful disability discrimination if an employer:
- Treats a disabled employee or job applicant less favourably than others because of their disability, eg, an employer refuses to employ someone even though they are suitable for the job, simply because they are a wheelchair user. This is direct disability discrimination, which can never be justified.
- Treats an employee or job-seeker less favourably than an appropriate comparator for a reason related to their disability, eg, an employer dismisses an employee primarily because of their high long-term absence levels, but in a situation where the absence is related to their disability. This is referred to as disability-related discrimination. The appropriate comparator in these cases is a non-disabled person who is otherwise in a similar position to the disabled employee (e.g., a non-disabled employee with a similar absence record). However, the employer may be able to justify this type of discrimination in certain circumstances. This type of discrimination cannot arise if the employer didn't know and couldn't reasonably have been expected to know that the person had the disability.
- Fails to comply with its duty to make a reasonable adjustment for a disabled employee/job applicant. This type of discrimination cannot be justified and will be unlawful. However, the employer is not required to make reasonable adjustments if the employer doesn't know - or could not reasonably be expected to know - that the employee/applicant is disabled and is likely to be placed at a substantial disadvantage compared with non-disabled people. However, the employer must do all it can reasonably be expected to do to find out whether this is the case.
- Subjects a disabled employee to disability-related harassment, eg, making derogatory comments about disabled people generally, or making fun of an employee's particular disability.
Victimisation
Victimisation is also unlawful discrimination under the Act, ie, it is unlawful for an employer to treat an employee (the victim - whether a disabled or non-disabled person) unfairly because they have, or the employer believes they have:
- brought proceedings, or given evidence or information in connection with proceedings brought under the Act
- done anything else under the Act
- alleged that someone has contravened the Act
For example, a disabled employee alleges discrimination because his employer refuses to promote him. A colleague gives evidence at the tribunal on the disabled employee's behalf and, as a result, the employer makes the colleague redundant. This amounts to unlawful victimisation (as well as unfair dismissal).
The law also makes it unlawful to discriminate against a person because they associate with someone who is disabled.
See equality law and types of workplace discrimination.
What counts as a disability?
In general, the Disability Discrimination Act 1995 considers someone to be disabled for the purposes of the Act if they have a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.
However, there are special rules for assessing whether people with progressive or recurring conditions meet the definition. Also, some people are automatically deemed to be disabled, ie, only those with HIV infection, cancer, and multiple sclerosis, and those with severe disfigurements.
Certain conditions are not regarded as impairments for the purposes of the Act, eg, drug or alcohol addiction or a tendency to start fires, steal or physically abuse others, or visual impairments that are easily correctable by wearing glasses or contact lenses. The rule excluding drug addiction does not, however, exclude addiction to properly prescribed medications.
Read Equality Commission guidance on the different types of discrimination.
Reasonable adjustments
Employers have a legal duty to make reasonable adjustments to any provision, criterion, or practice, or to physical features of their premises, to enable a disabled person to work or continue working if they would otherwise be at a substantial disadvantage compared with non-disabled workers.
Reasonable adjustments often involve little or no cost to your business. See adisabled access and facilities in business premises.
You can also download the Equality Commission disability code of practice (PDF, 635K).
In addition, Disability Action's Hard at Work report highlights key actions needed to increase equality in employment for disabled people in Northern Ireland.
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Discrimination on the grounds of race
Understand how race discrimination can occur in the workplace and how to avoid it.
It's unlawful for an employer to discriminate against a job seeker or employee on the grounds of:
- race
- national origin
- ethnic origin
- colour
- nationality, including citizenship
It is deemed to be discrimination on the grounds of race to discriminate against a person because they are a member of the Irish Traveller Community.
Segregation of employees on the grounds of race is also unlawful.
Direct discrimination would occur if, for example, an employer refused to employ someone because they were not white or because they were English.
Indirect discrimination would potentially occur if, for example, an employer refused to employ people who could not write in English. That job criterion would not be unlawful, however, if it could be justified by reference to the needs of the job, for example, where an ability to read and write in English was necessary for the job.
Note that you may be able to state in a person specification that the job holder must be of a particular race, national origin, etc where being of that race, national origin etc is an occupational requirement - see discrimination during the recruitment process.
For more on these types of discrimination and discrimination law in general, see equality law and types of discrimination.
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Workplace discrimination due to religious belief, political opinion or philosophical belief
Overview of the forms of discrimination on the grounds of religious belief, similar philosophical belief or political opinion.
It is unlawful for an employer to discriminate against someone on the grounds of:
- religious belief
- similar philosophical belief
- political opinion
Discrimination on any of these grounds may include discriminating against a person because they do not hold a particular religious or similar philosophical belief or political opinion (eg, discriminating against a person because they are an atheist) or because you believe that they may hold a particular belief or political opinion (eg, discriminating against a person because you think, perhaps wrongly, that they are an atheist or a Protestant or a Catholic).
Discrimination on religious grounds
'Religious belief' for the purposes of equality law covers any religious belief or the absence of one (eg, atheism).
Direct discrimination on religious grounds would occur if, for example, an employer-paid Christians more than non-Christians or dismissed a Christian (or an atheist) because they are married to a Muslim.
Indirect discrimination on religious grounds would potentially occur if a requirement for working in a butcher's shop was that employees had to handle pork and pork products. This would potentially indirectly discriminate against employees who are observant Muslims and Jews, who regard pork meat as unclean. However, this job duty might be justified if the butcher could show that it was reasonably necessary for all his employees to perform it, such as, for example, where there is no practicable way to arrange the work so that this one employee does not have to perform the job duty.
Furthermore, the law would not require the butcher to cease selling pork.
Discrimination on similar philosophical belief
Case law indicates that the phrase 'similar philosophical belief' covers beliefs about weighty and substantial aspects of human life and behaviour. They must also attain certain levels of cogency, seriousness, cohesion, and importance; and be worthy of respect in a democratic society, be not incompatible with human dignity, and be not in conflict with the fundamental rights of others. Examples might include humanism, pacifism, veganism, spiritualism.
Discrimination due to political opinion
Political opinion for the purposes of equality law covers any lawful political opinion and includes long-established opinions such as Communism, Socialism, Conservatism, Ulster Unionism, Irish Nationalism, and more recent ones such as being in favour of, or opposed to, gay marriage. However, the protection of the law does not apply to any political opinion supporting or accepting the use of violence for political ends connected with the affairs of Northern Ireland or for putting the public, or a section of the public, in fear.
Note that you may be able to state that a job holder must be of a particular religion or belief where being of that religion or belief is a genuine occupational requirement - see discrimination when recruiting staff.
For more on these types of discrimination and discrimination law in general, see equality law and types of discrimination.
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Discrimination on the grounds of sexual orientation
An overview of the forms of discrimination on the grounds of sexual orientation and the regulations that apply.
It is unlawful to discriminate against a job seeker or employee on the grounds of sexual orientation.
The term 'sexual orientation' means a sexual orientation towards:
- people of the same sex, ie, gays and lesbians
- the opposite sex, ie, heterosexuals
- the same and opposite sex, ie, bisexuals
Direct discrimination would occur if, for example, an employer refused to employ a gay man because he is gay or a heterosexual woman because the employer believes wrongly that she is gay or bisexual.
Indirect discrimination would potentially occur if, for example, an employer is willing to accept applications for a job vacancy from all persons, regardless of their sexual orientation, but then only places the job advertisement in newspapers and magazines aimed at people who are gay or lesbian. As heterosexuals tend not to read such publications, they may be less likely to know that they can apply for the vacancy. The employer's action will be unlawful unless it can be objectively justified.
Note that you may be able to state that a job holder must be of a particular sexual orientation where being of that sexual orientation is a genuine occupational requirement - see discrimination during the recruitment process.
Read Equality Commission guidance on sexual orientation discrimination law.
For more on these types of discrimination and discrimination law in general, see equality law and types of discrimination.
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Discrimination over membership or non-membership of unions
The law surrounding discrimination over membership or non-membership of trade unions.
Refusal to employ
Employees have the right not to be refused employment because they:
- are or are not a member of a trade union
- used to be or used not to be a member of a trade union
- are planning to join or are refusing to join a trade union
Any withholding of a job offer for membership or non-membership of a trade union could lead to a claim at an industrial or fair employment tribunal. However, unlike other forms of unlawful discrimination, there is a limit on the amount of compensation that a tribunal can award.
Unfair treatment during employment
An employer must not treat workers, ie, not just employees, unfairly during their employment where the treatment aims to prevent the worker:
- becoming a member of or leaving a trade union
- carrying out trade union activities at an appropriate time
- making use of trade union services at an appropriate time
'Trade union activities' includes voting in a trade union ballot but doesn't include taking industrial action.
An 'appropriate time' may be, for instance, outside working hours, during an employee's lunch break, or at a time when the employer has agreed that they may take part in trade union activities.
This unfair treatment could be, for example, threats of dismissal or refusal to promote.
Unfair dismissal
It is automatically unfair to dismiss an employee on trade union membership grounds, eg, because they refused to leave a trade union.
For more on automatically unfair dismissals, see dismissing employees.
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Monitoring equality and diversity - employer responsibilities
How to measure the effectiveness of your equality and diversity policy.
Monitoring community background and sex
Employers with more than 10 employees, each working 16 or more hours per week, must register with the Equality Commission and must thereafter monitor the community background composition and sex of their job applicants and employees. They must also submit that information in a report to the Equality Commission every 12 months.
Furthermore, they must review that information every three years with a view to determining whether they are providing fair participation in employment to members of the Protestant and Roman Catholic communities in Northern Ireland. Where they determine that they are not providing such fair participation, they must consider taking affirmative action.
Read Equality Commission guidance about your monitoring duty.
Monitoring other equality grounds
For many employers, ie those in the private and voluntary sectors in particular, it is not, subject to the above, mandatory to monitor the other equality characteristics of your workforce, such as race, disability, age, or sexual orientation.
However, equal opportunities monitoring is an important means of demonstrating and implementing your commitment to promoting equality of opportunity on all equality grounds. It can assist you in identifying barriers that prevent access to employment and career development for certain groups of people and develop solutions, such as positive action plans or alternative policies and practices.
Therefore, it is good practice to monitor whether your equality policy is working effectively on all equality grounds.
For guidance on how to do this, download the Equality Commission's Guide to Employment Monitoring (PDF, 5.46MB).
If you find that it isn't working, ie you find that your workforce is not as diverse as it should be, it would be good practice to find out why and take action to improve the effectiveness of the policy.
For example, if you find that non-white people are underrepresented in your workforce, you could take positive action, eg include text in job advertisements encouraging members of minority ethnic groups to apply - see promoting equality and diversity.
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Promoting equality and diversity
How to promote equality of opportunity in your business.
In order to demonstrate your commitment to promoting equality of opportunity, you should develop a number of key policies and procedures in important areas. The Equality Commission recommends that you have written policies covering the following areas, at least:
- an equal opportunities policy
- a harassment policy and procedure
- a grievance procedure
- a recruitment and selection policy and procedure
- a maternity policy
- a flexible working policy and procedure
- an equal pay policy
The Equality Commission has developed model policies in relation to these matters and they are available, free-of-charge, to download from the Commission's website.
How to put your equal opportunities policies into practice
Having such written policies is not enough. You must also implement them and continually take reasonably practicable steps to fulfil the commitments expressed in them. Declare your commitment by stating that your organisation is an equal opportunities employer and promoting this. Fulfil your commitment to equality by acting like an equal opportunities employer by:
- developing employment policies that reflect the equality codes of practice
- having recruitment practices that are systematic, fair, and objective
- training staff to make them aware of the policies and how they should apply them
- ensuring policies and practices are followed consistently across the organisation
- making reasonable adjustments for people who need them
- appointing the best person for a job role
You should also consider carrying out an equal pay review to assure yourself that your organisation is providing men and women with equal pay for equal work.
Equality and diversity policies
It's very important to remember that, as a business owner or manager, you may be held responsible for any discriminatory action by your employees if you cannot show that you took such steps as are reasonably practicable to try and prevent such action occurring.
One of the main ways of doing this is to have equality and diversity policies of the kinds noted above, backed up by an action plan to promote the policies and ensure that they are understood and followed across the business.
Your policies should set out your commitment to promote equality and diversity in areas such as recruitment, the working environment, and pay to tackle discrimination.
It should also:
- help your employees understand what you expect of them, eg, to treat their colleagues and clients with dignity and respect
- set out your employees' legal rights and obligations
Read more on equality and diversity policies.
Employment equality plan
The employment equality plan is a tool that you can use to audit your employment and service provision policies and to plan what further work you will undertake to promote good practice. It may also show up areas of your work where you are not currently meeting the requirements of the law.
Read more on how to implement an equality plan.
Equal pay reviews
Many companies have instituted equal pay reviews, which aim to ensure that their male and female staff enjoy equal pay for equal work.
Equal pay reviews may be carried out by someone within the company trained to deal with equality issues or they may be conducted by an outside team of specialists.
Download the Equality Commission code of practice on equal pay (PDF, 538K).
You can also see how to set the right pay rates.
Positive action during recruitment
If your analysis of your monitoring data reveals imbalances in applicant or employee numbers in terms of race, sex, etc you can use positive action to encourage members of the under-represented group to take up opportunities for work, eg by having job advertisements stating that applications from, for example, women, or minority ethnic groups will be particularly welcome. However, the advertisement must still state that the final recruitment decision will be based solely on merit.
You should keep in mind that if you make a recruitment decision based on an individual's religion, race, sex, age, or sexual orientation, even if that particular group is under represented in your workforce, this is direct discrimination and is likely to be unlawful.
View Equality Commission guidance on taking positive action when recruiting people with disabilities.
View Equality Commission employer guidance on positive action in relation to all other equality grounds.
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Equality and contracting with the public sector
If you want to supply goods or services to the public sector, you may need to show how you promote equality and diversity.
When carrying out their functions, almost all public-sector bodies, eg, Northern Ireland Executive departments, local councils, health, and social care trusts, the NI Housing Executive and housing associations, the Education Authority, and others, are obliged to have due regard to the need to promote equality of opportunity between nine categories of people (ie between men and women generally, between people of different religious belief, political opinion, race, age, sexual orientation, marital status and between people who have dependants and those who do not and between people who are disabled and those who are not).
This duty is called Section 75, Northern Ireland Act 1998.
The Section 75 duty does not apply to private businesses in Northern Ireland.
However, the relevant public authorities will be considering it when awarding tenders and contracts for the supply of goods and services. If you are seeking to win such contracts, the relevant body may ask you to prove that you are an equal opportunities employer. They may do this by requesting that you provide them with a copy of your equality and diversity policy or prove that you are registered with the Equality Commission (if you are obliged to be registered) and that you have not been disqualified from seeking such contracts
Therefore you may have a competitive advantage if you already have good equality and diversity practices in place. It will certainly make it easier for you to answer questions about this if asked.
Note that if you have a contract with a public body, the duty to comply with Section 75 remains with that body. But, the contract might include a term or condition that requires you to periodically show that you continue to be an equal opportunities employer and service provider and that you are continually making good faith efforts to comply with your duties under equality law.
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Prevent discrimination and value diversity
Addressing gender imbalance in the STEM industry - Exploristics Ltd
How the Belfast-based business actively promotes equality and diversity to address gender imbalance in the Science, Technology, Engineering and Mathematics (STEM) industry.
Exploristics is a global provider of state-of-the-art software and biostatistics services to the life sciences sector. The Belfast-based company offers key support to organisations involved in the clinical development of new healthcare breakthroughs with its statistical consultancy expertise and flagship simulation software, KerusCloud.
Aiden Flynn, founder and Chief Executive Officer (CEO) of Exploristics, explains how they have addressed gender imbalance and welcomed the business benefits of equality and diversity.
Our challenge
“Exploristics operates mainly within the STEM (Science, Technology, Engineering and Mathematics) industry. The STEM industry traditionally struggles to attract female workers. This shortage can create a gender imbalance resulting in a less diverse workforce.”
“Women pursuing a career in the STEM industry can frequently experience the challenge of balancing a fast-moving technical career with being the primary caregiver when they have a family. This situation often leads to highly skilled women dropping out of the workforce and finding it difficult to return to progress in their future careers. This pattern is typical in many leadership teams, in addition to the pay disparity women can experience in STEM careers – an imbalance similarly seen across many other industry sectors.”
Addressing gender imbalance to increase equality and diversity
“We have taken proactive steps to attract talented individuals with highly transferrable skills to work for a small company, like Exploristics, in the face of a nationwide STEM skills shortfall. These measures include attracting those working in industry and academia with competitive pay and a supportive environment for career progression alongside flexible working practices.”
“Flexible working has been important for attracting women to work for Exploristics. We are acutely aware of the need for caregivers, who are often but not always women, to be able to choose how and where they work to suit their needs. In return, the benefits to the company include having the ability to recruit and retain exceptional talent. This talent includes women who may have commenced work in a part-time role but go on to work full-time, moving into leadership roles to provide female role models for other talented and ambitious women in the company.”
“We strive to offer a diverse and inclusive working environment where all staff have an equal opportunity to learn, grow, and achieve their full potential. This setting involves access to regular training both internally and externally to support ongoing career progression. We also offer management mentoring for women hoping to attain leadership roles to help to give them both role models, practical support, and the confidence to achieve.”
“At Exploristics, we want to enable and support everybody in caregiving roles irrespective of gender or sexuality. Therefore, flexible working is available to anyone within the organisation. We have also extended paternity leave to enable fathers to participate more fully in family life at that early stage and allow them to share caregiving responsibility. As a business, we acknowledge that it can be at that key stage when caregiving roles and career opportunities become at odds with one another.”
Support to deliver equality and diversity
“Other steps to improve equality and diversity include partnering with Diversity Mark, WISE, and the NI WISE Hub Pulsar. These organisations have helped provide a structured framework that has allowed us to benchmark ourselves with other companies and facilitate change through stepwise progression. These organisations have provided valuable support in bringing practical changes in our approach to creating a more diverse and equal workplace. We were delighted to achieve Diversity Mark’s Silver Charter Mark in March 2022. This award has driven improvements in achieving STEM diversity and marking our progress as a company. It has also helped us set new targets to improve diversity and inclusion.”
Our success
“Equality and diversity are important to Exploristics and play a role in our company’s success. We work in a fast-moving and highly competitive commercial sector. To grow as a business, we recognise the importance of a highly skilled workforce with in-depth technical knowledge and experience.”
“By focusing on equality and diversity, our company can draw on a wealth of different perspectives, experiences, and ideas that evolve from bringing together a diverse team of talented people with a common goal of driving innovation.”
“We have seen more women applying for places within our graduate analytics academy, aiming for roles as statisticians, programmers, and software developers. We have almost doubled our workforce and now have more women than men working for us at these levels. Many of our projects rely on the number of statisticians available, so this investment in people has allowed the company to take on more work and increased turnover and profitability.”
“Our female staff provide excellent role models for all women who stay in STEM to pursue a career. They show them that their contribution is valuable to the sector, and if they aim high, they can reap the rewards with a successful and satisfying career in STEM.”
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Prevent discrimination and value diversity
Promoting gender equality - Terex (video)
Sharon Martin, IT Service Delivery Manager at Terex, explains how promoting gender equality has benefited their business.
Sharon Martin, IT Service Delivery Manager at STEM (Science, Technology, Engineering and Mathematics) business Terex, explains how promoting gender equality has benefited their business.
Terex Corporation is a lifting and material handling solutions company.
Here, Sharon, colleague Eimear Holland, and Frank Fleming from the Equality Commission for NI explain how Terex has improved gender equality and why this has been beneficial for the business.
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Taking on and developing an apprentice - Mivan Ltd
In this guide:
- Apprenticeships: delivering work-based training and qualifications to employees
- Apprenticeships explained for employers
- Apprenticeships qualifications explained for employers
- Finances and funding for Apprenticeships
- Business benefits of apprenticeships
- Company testimonies for apprenticeships
- Getting an apprentice started
- Taking on and developing an apprentice - Mivan Ltd
Apprenticeships explained for employers
Apprenticeships in Northern Ireland is a demand-led, work-based programme designed around the needs of employers.
ApprenticeshipsNI is a work-based programme designed around the needs of employers that offers recognised training and qualifications to new and existing employees taking on new roles that require lots of training and development. The programme offers a wide range of apprenticeships at Level 2 and Level 3.
Opportunities are also available through Higher Level Apprenticeships for new employees or existing employees in a new job role wishing to gain qualifications from Level 4 to Level 7.
Who is eligible to take part in Apprenticeships?
Apprenticeships are open to new employees or existing employees taking on a new role within a Northern Ireland-based company.
Your apprentice needs to:
- be the minimum school leaving age in Northern Ireland
- be about to take up permanent paid employment as an apprentice with a Northern Ireland-based company, or be an existing employee in a Northern Ireland-based company who is about to undertake a new role that requires significant training and development
- employed by national companies that have operations in Northern Ireland who are employed at least 50 per cent of their time in Northern Ireland and completing their directed training in Northern Ireland with an approved training contractor
- be permanently contracted to work a minimum of 21 hours per week (which includes time for 'off-the-job' training)
- meet the entry requirements of their chosen occupation; some apprenticeships require, for example, General Certificates of Secondary Education (GCSEs)
Your Higher Level Apprentice needs to, as a minimum:
- be employed or be about to take up permanent paid employment as an apprentice, or be an existing employee moving to a new job role, with a Northern Ireland-based company
- work a minimum of 21 hours per week (which includes time for ‘off-the-job’ training)
- have achieved all necessary entry qualifications determined by the relevant sector
- pass any entry tests specified by the relevant sector
- be the minimum school leaving age in Northern Ireland
Third-country nationals, including European Union (EU), European Economic Area (EEA), and Swiss nationals, are eligible to undertake a Higher Level Apprenticeship/Level 2 or 3 Apprenticeship if they already have a right to live and work in the UK.
Legal responsibility for establishing that the apprentice has a right to live and work in the UK rests with the employer. See further guidance on working in Northern Ireland.
Apprenticeship training
An apprenticeship is a work-based training programme, most of the training is 'on-the-job' with you as the employer. This is usually four days a week. The rest is provided 'off-the-job', one day a week.
All of the Level 2 and Level 3 apprenticeship qualifications are set out in a framework and are available at Levels 2 and 3. They have been developed in liaison with industry representatives and are therefore tailored to ensure they meet the needs of your industry. Further information is available at:
What is a training contractor/provider?
A number of training contractors including the six local further education colleges and College of Agriculture, Food and Rural Enterprise (CAFRE) based across Northern Ireland have been contracted to deliver training in a variety of apprenticeships at Level 2 and Level 3. There are around 120 Level 2 or Level 3 apprenticeship frameworks to choose from.
Higher Level Apprenticeships are delivered through the six local further education colleges, the College of Agriculture, Food and Rural Enterprise (CAFRE), and the three local universities. There are over 70 Higher Level Apprenticeships programmes available.
A training contractor/provider will help your apprentice achieve the qualifications and teach them the knowledge and skills to complement what they learn from you.
The training contractor/provider will meet with you and your apprentice to discuss their training needs and will then develop a training programme with them. They will be with your apprentice every step of the way throughout the apprenticeship to support them and ensure that are making progress.
The following links provide a tool to search for training contractors for Level 2 and Level 3 ApprenticeshipsNI frameworks, and a list of Higher Level Apprenticeships training providers including contact details and training offered in your area.
- Search for ApprenticeshipsNI Level 2 and Level 3 training contractors
- Higher Level Apprenticeships training providers on the nidirect website
What if your apprentice needs additional support?
As the apprentices are in employment when they start on the programme the Disability Discrimination Act applies making it illegal for employers to subject disabled job seekers and employees to disability discrimination. This includes failing to comply with the important duty to make reasonable adjustments and subjecting disabled people to disability-related harassment.
There are programmes available through the Department for Communities to support people into and to sustain work and these can be put in place for any eligible apprentice. See work schemes and programmes for people with disabilities
If additional support is needed for your apprentice during their time on directed training, for example, if they have a disability, your training contractor/provider will organise this for you with specially trained support providers. They will work closely together on behalf of your apprentice so that he or she can benefit fully from the training programme.
Organisation Point Of Contact Address Contact Details Disability Action Karen Smith / Siobhan Winston Portside Business Park
189 Airport Road
Belfast
BT3 9EDTel. 028 9029 7874
Mob. 079 5160 1813
dss@disabilityaction.orgUlster Supported Employment Ltd. (USEL) Phil McFall 182-188 Cambrai Street
Belfast
BT13 3JHTel. 028 9035 6600
Fax. 028 9035 6611
Mob. 077 3934 8817
pmcfall@usel.co.ukClanrye Group Ltd Jim O'Hare Slieve Gullion
Forest Park
89 Dromintee Road
Killeavy
Newry
BT35 8SWTel. 028 3089 8119
Mob. 078 6674 6423
jim.ohare@clanryegroup.com
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Apprenticeships qualifications explained for employers
An apprenticeship can give your employee the training and qualifications they need to meet your business needs.
An apprenticeship can give your employees the training and qualifications they need to meet your business needs. The qualifications for Level 2 and Level 3 apprenticeships are set out in a frameworks, which have been developed in liaison with industry representatives to ensure they are tailored to meet the needs of your business sector.
Level 2 and 3 Apprenticeships
The ApprenticeshipsNI programme offers three possible apprenticeship routes: either a standalone Level 2 apprenticeship framework, or a standalone Level 3 apprenticeship framework, or a combination of both levels known as a "Level 3 with a Level 2 En Route" apprenticeship.
The framework level your apprentice will undertake depends on a range of factors including their previous experience, their current level of skills, previous qualifications they have achieved, and of course the level of development they require to competently fulfil their new role in your business.
As part of their apprenticeship your apprentice will be supported and trained by a training contractor or FE College who has been approved by DfE to deliver ApprenticeshipsNI training in that occupational area. A useful search tool is available to help you find a suitable training contractor:
The training contractor will assess your apprentice's level of skills and qualifications when they register them on the programme and will advise what framework level they judge is the most appropriate for your apprentice to begin at.
Your training contractor or FE college will discuss the apprentice's level of qualification and skills and suggest the level of entry to the programme.
- Level 2 apprenticeship frameworks
- Level 3 apprenticeship frameworks
- Apprenticeships explained for employers
The apprenticeship framework
An ApprenticeshipsNI framework sets out the requirements your apprentice must meet to achieve their Full Framework ApprenticeshipsNI Certificate at that level.
All frameworks include a knowledge-based qualification, a competency-based qualification, Essential Skills requirements, and any other qualification deemed mandatory by the industry for example the AM2 Test for electrotechnical industry.
A small number of frameworks have additional requirements such as previous qualifications or experience but these are clearly outlined where applicable.
Your training contractor will ensure that your apprentice is registered for the appropriate qualifications and supported appropriately to complete the requirements of the framework in full.
There are around 60 Level 2 ApprenticeshipsNI frameworks and around 60 Level 3 ApprenticeshipsNI frameworks currently available.
If the apprenticeship you wish to offer is not included in the list of current frameworks linked to above, then it is unfortunately not currently available through the ApprenticeshipsNI programme. There may be further apprenticeships frameworks added in the future.
Higher Level Apprenticeships
Higher Level Apprenticeships currently offer qualifications from Level 4 up to Level 7. The majority are at Level 5 (Foundation Degree or equivalent) with some offering Level 6 (Honours Degree) and Level 7 (Masters Degree). Higher Level Apprenticeships may be available in the future at Level 8 (Post Graduate Awards).
The qualifications required will depend on the level of apprenticeship being followed. Some apprenticeships require, for example, a General Certificate of Secondary Education (GCSEs) in order to be eligible to undertake the apprenticeship.
There are currently over 70 Higher Level Apprenticeships programmes to choose from, including childcare, computer science, electrical engineering, mechanical engineering, life sciences, hospitality and tourism, and accountancy.
For some there are minimum entry requirements, for example, A levels. Your chosen training provider can advise you and your apprentice on this.
How long does it take to complete an apprenticeship?
It usually takes up to two years to complete one level and up to four years to complete the two levels at Levels 2 and 3 depending on their complexity; however, they may be completed more quickly depending on the ability of the apprentice.
Higher Level Apprenticeships may vary depending on their complexity however they should normally take a minimum of two years to complete.
Framework provision is subject to confirmation.
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Finances and funding for Apprenticeships
An incentive payment will be available for employers whose employees successfully complete the Level 2 and Level 3 Apprenticeship programmes.
Funding for the directed (or "off-the-job") training element of Level 2, Level 3 apprenticeships, and Level 4 and Level 5 Higher Level Apprenticeships is provided by the Department for the Economy (DfE).
An Employer Incentive Payment is also available to employers whose employees successfully complete their Level 2 and/or Level 3 Apprenticeship framework. Employers must contract apprentices to work at least 21 hours per week (to include day release for directed training) and are responsible for paying their apprentices at least the National Minimum Wage rate for apprentices.
How much does training cost?
The costs of the directed ('off-the-job') training element of the apprenticeship are funded by DfE.
Higher level Apprenticeships
The Department for the Economy (DfE) will pay training provider costs for the 'off-the-job' training, however, the employer should pay the apprentice for the contracted hours including the day that they are training.
Employer Incentive Payments
Under the ApprenticeshipsNI programme an Employer Incentive Payment is available for employers whose apprentice successfully completes their full Level 2 or Level 3 apprenticeships framework. This incentive ranges from £558 to £1,674, depending on the complexity and level of the apprenticeship undertaken and the age of the apprentice on joining the programme. You will receive the payment upon the successful completion of your employee's apprenticeship framework.
What do I pay the apprentice?
Your apprentice will earn a wage agreed between yourself and them. It is important to remember that the National Minimum Wage (NMW) Regulations apply and that there are specific rates for apprentices and for different age groups.
The NMW is the minimum amount that workers in the UK are entitled to be paid. NMW rates are reviewed each year.
National Minimum Wage - hourly rates from 1 April 2025
- £12.21 - the National Living Wage for workers 21 years old and over
- £10.00 - the 18 to 20 years old rate
- £7.55 - the 16 to 17 years old rate for workers above school leaving age but under 18 years old
- £7.55 - the apprentice rate, for apprentices under 19 years old or 19 and over and in the first year of their apprenticeship (this rate does not apply to Higher Level Apprenticeships)
See National Minimum Wage and National Living Wage rates.
More useful links
- Download the apprenticeships employer advice leaflet (PDF, 987K)
- Department for the Economy response to Apprentice Levy consultation
- Advertise your apprenticeship opportunities on JobApplyNI
- Higher Level Apprenticeships Training Suppliers on the nidirect website
- Find your local Jobs and Benefits Office on the nidirect website
- Apprenticeship training contractors
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Business benefits of apprenticeships
Apprenticeships can help all types of businesses across a wide range of sectors harness fresh new talent.
Apprenticeships can help all types of businesses across a wide range of sectors harness fresh new talent. They can help equip your workforce with the practical skills and qualifications that your organisation needs now and in the future and you will enjoy the benefits of having a loyal and motivated workforce that you have trained to meet your own specific business requirements.
Many employers have reported that by employing apprentices they have seen growth and improvement in productivity in their business. As well as this, they feel a real sense of contributing to the skills needs of the Northern Ireland economy.
What are the benefits of employing an apprentice?
There are many benefits to you in employing an apprentice:
- the full costs of the directed (off-the-job) training element of the apprenticeship are funded by the Department for the Economy (DfE).
- an Employer Incentive Payment is available to employers when their apprentice achieves all the targeted qualifications on their Level 2 or Level 3 apprenticeship framework, ranging from £558 to £1,674 (depending on the complexity and level of the apprenticeship undertaken and the age of the apprentice on joining the programme) (note: the employer incentive does not apply to Higher Level Apprenticeships)
- the DfE funded training and reduced National Minimum Wage rate for apprentices (not HLAs) means it is more cost-effective to employ an apprentice rather than skilled staff, plus you can train them right from the start to use the tried and tested methods that work for your individual business
- you benefit from increased enthusiasm, motivation, and loyalty as your apprentice has sought out this career path
- the mixture of on and off-the-job training means your apprentice benefits from experienced staff who know how your business works, while also developing new skills and the latest techniques from qualified trainers by developing your staff to their full potential you can realise increased productivity, improved competitiveness, and a competent workforce
- apprentices can help fill skills gaps by developing the specialist skills that you require for your business and can help you and your business keep abreast of new technology
Sounds good in theory but does it work in real life?
Many Northern Ireland companies have successfully trained apprentices through the ApprenticeshipsNI and Higher Level Apprenticeship programmes and their businesses have reaped the benefits. Read their stories at:
Advertise apprenticeship opportunities online
Now you appreciate the benefits apprenticeships can bring to your business, why not advertise your first apprentice vacancy online? JobApplyNI is a free website developed by the Department for Communities that enables employers to promote and advertise apprenticeship opportunities.
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Company testimonies for apprenticeships
Many Northern Ireland companies have successfully trained their apprentices through the Apprenticeships programme and their businesses have reaped the benefits.
Many Northern Ireland companies have successfully trained their apprentices through the Apprenticeships programme and their businesses have reaped the benefits. Find out more below.
Kainos
Paul Hamill, Head of HR said:
'Kainos has provided young people through the Apprenticeships programme with the opportunity to develop skills, achieve qualifications and enhance their career prospects in a stimulating IT environment.
The programme has helped us train and develop the apprentices we need for the long-term success of our business. Our apprentices add to our organisation making it more effective, competent, and competitive by addressing our skills gaps directly.'
Northern Ireland Electricity (NIE)
Joe O'Mahony, NIE Managing Director, said:
Many of our apprentices have attained additional skills, over and above their normal job roles. This has led to a multi-skilled workforce enabling NIE to improve productivity and business efficiency, meet government and regulatory targets, and deliver business benefits to the company.
A number of our senior managers started their career as apprentices proving that an apprenticeship provides an excellent platform for individuals to develop their career to the maximum potential."
Fusion Heating Ltd
Bill Cherry, Manager Director said:
'As a Small, Medium Enterprise business we need to be able to exploit all market sectors, and our apprentices, working through the Apprenticeships programme, are a vital part of the team in this regard.'
Phoenix Gas
Peter Dixon, Group Chief Executive, Phoenix Energy Holdings said:
'The Apprenticeships programme has helped us train and develop the apprentices we need for the long-term success of our business. Our apprentices add to our organisation making it more effective, competent, productive, and competitive by addressing our skills gaps directly.'
PwC NI
Paul Terrington, Regional Chairman of PwC in Northern Ireland said:
'In 2012, we took the lead in piloting the Professional Services Higher Level Apprenticeships alongside our more usual graduate recruitment and the results have been remarkably successful. The standard of applicants has been high and they have excelled in a challenging and demanding work environment, so we are now accelerating our Higher Apprenticeship recruitment through our school-leaver entry programme. Apprentices earn while they learn, gain an internationally recognised professional qualification in less time than it takes to graduate from university, and have a lifetime career opportunity within the global PwC network.'
How do I go about employing an apprentice for my business?
Now you've read real examples of apprenticeships benefiting real businesses here in Northern Ireland, why not get started on recruiting your own apprentice? Find out more at the following links:
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Getting an apprentice started
How employers can go about finding apprentices, how to get them started, and find the support required.
You may already have a potential apprentice in mind or in your workforce. If not there are various methods of finding one.
Finding an apprentice
If you don't have a potential apprentice but would like to employ one, it is really like recruiting any other employee. For example you can:
- advertise apprenticeship opportunities on JobApplyNI
- contact your local Jobs and Benefits Office
- place an advertisement in the newspapers
- contact a training contractor/provider in your area who delivers training in the relevant occupational area, as they may be aware of potential employees
- look to your own staff - an existing employee is eligible for the ApprenticeshipsNI or Higher Level Apprenticeship programme if their new role requires substantial training and development
Advertise apprenticeship opportunities online
JobApplyNI is a free website developed by the Department for Communities that enables employers to promote and advertise apprenticeship opportunities.
You have your apprentice, what next?
Once you have identified your apprentice and they have agreed to take part in one of the Apprenticeship programmes, simply contact an ApprenticeshipsNI contractor or a Higher Level Apprenticeship training provider who has been approved to deliver the relevant apprenticeship training in your area.
The training contractor/provider will meet with you and your apprentice to discuss their training needs and will then develop a personal training programme. They will register your apprentice on the programme and ensure they are registered for any qualifications required as part of their framework. They will be with your apprentice every step of the way throughout the apprenticeship to support them and ensure they are making progress.
A useful search facility is available on the nidirect website to find a suitable training contractor in your local area to deliver Level 2 and Level 3 ApprenticeshipsNI training:
A list of training providers for Higher Level Apprenticeships is also available on the nidirect website:
Is additional support needed?
If additional support is needed for your apprentice during their time on the directed training element of the programme. As the apprentices are in employment when they start on the programme the Disability Discrimination Act applies making it illegal for employers to subject disabled job-seekers and employees to disability discrimination. This includes failing to comply with the important duty to make reasonable adjustments and subjecting disabled people to disability-related harassment.
There are programmes available through the Department for Communities to support people into and to sustain work and these can be put in place for any eligible apprentice. See work schemes and programmes for people with disabilities.
For example, if they have a disability, your training contractor will organise this for you with one of the specially trained Disability Support Services (DSS) contractors approved by DfE. A list of the current DSS contractors is available on the following page:
Other options
If Apprenticeships are not suitable for your business, why not check out some other employment and training programmes, such as:
- Skills for Life and Work: providing work experience for young people
- How to access a traineeship for employers
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Apprenticeships: delivering work-based training and qualifications to employees
Taking on and developing an apprentice - Mivan Ltd
How the Antrim-based joinery and fit-out business recruits and develops apprentices to help grow their business.
Mivan is an internationally renowned bespoke joinery and interior fit-out company. The business, based in Antrim, offers complete turnkey fit-out service to many sectors.
Karen Anderson, HR Manager at Mivan, explains how the company employs around ten new apprentices each year. Karen explains the steps they take to recruit apprentices, how they help to develop apprentices, and the benefits apprentices bring to the success of their business.
Taking on apprentices
“Our apprentice programme is vital to the continuing expansion and success of the business. It enables Mivan to grow talent and develop the skilled and qualified workforce we need. We firmly believe that apprentices are key to the future of Mivan.”
“Our apprenticeship recruitment campaigns are very different from our regular recruitment activity. Apprentice recruitment runs from January to April each year.”
“We promote our apprentice programme with visits to local schools to raise awareness amongst pupils and teachers. We advertise in the local press and promote across social media. We also run an Apprentice Open Day at our facilities each March.”
“Every applicant is invited to attend an interview. Then the shortlisted candidates are invited to complete a set of tasks in a practical workshop. Following this, we will offer around ten successful candidates an apprentice role.”
Benefits of apprentices to our business
“The main advantage to employing apprentices is Mivan continues to grow its workforce of highly skilled craftspeople. It can be challenging to find people with the skills that we require. Our apprentice programme enables us to develop a workforce with the bespoke skills and industry-recognised qualifications we need.”
“Our apprentice programme also provides a solid foundation for those taking part to develop their skills and expand into other career paths within the business such as project management, design, estimating, and factory management.”
Supporting and developing our apprentices
“For many people, starting an apprenticeship is their first step into the workplace after school. To help with this transition, Mivan provides apprentices with a dedicated mentor, structured onboarding and development programmes, extensive training, and regular meetings and check-ins. Apprentices complete several projects, practical assessments, and progress reviews throughout their apprenticeship journey.”
“Once an apprentice is ready to move from the apprentice workshop to the main factory floor, the individual is paired with a mentor who continues to provide one-to-one training, development, and support throughout their apprenticeship and beyond.”
Measuring success
“Mivan apprentices undergo regular progress reviews to assess performance, identify training priorities, and provide the necessary support.”
“Our apprentices have won SkillsBuild NI inter-campus and regional awards. One of our apprentices was also selected to compete in the Skill Build UK National Final for joinery in November 2022.”
“The fact that many of our apprentices have progressed to management positions within the company is a testament to the success of Mivan’s apprentice programme.”
Looking to the future
“We are continually seeking new methods of improving and enhancing our apprenticeship scheme to keep up to date with developments within the industry. We also assess the progress of the current apprentices against previous years to ensure continual improvement.”
“Mivan’s apprenticeship programme has been running for over 20 years with a dedicated mentor and dedicated workshop. We will continue to develop our apprentice facilities and training programme as our business needs adapt to changes and opportunities in our industry.”
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