Steps to serve a winding-up petition
In this guide:
- Wind up a limited company that owes you money
- What is compulsory winding up?
- How do I wind up a company?
- Completing a winding-up petition
- Steps to serve a winding-up petition
- After serving a winding-up petition
- What happens at a winding-up hearing?
- What happens after a winding-up order is made?
- Support for winding up a company that owes you money
What is compulsory winding up?
The legal process of compulsory winding-up orders against insolvent companies through the courts.
In compulsory winding up, a creditor asks the High Court to wind up the affairs of an insolvent limited company. This legal process ends with the company's removal from the Companies House register - effectively ceasing to exist.
Once the order has been made the High Court appoints the Official Receiver (OR) as liquidator. The Official Receiver works for the Insolvency Service and finds out how and why an individual became bankrupt or a company went into compulsory liquidation.
The OR interviews the directors and informs the creditors of the liquidation. If the OR believes the company has enough assets for something to be paid to its creditors the OR will seek the appointment of an insolvency practitioner as liquidator - either by calling a creditors' meeting for the creditors to vote for the liquidator or by asking the Department for the Economy (DfE) to appoint one. If there are no assets the OR will remain liquidator.
Compulsory winding up involves the following:
- all the company's contracts - including employee contracts - are completed, transferred or ended
- the company ceases to do business
- outstanding legal disputes are settled
- all of the company's assets are sold
- any money owed to the company is collected
- any funds are distributed to creditors
- surplus funds - after the repayment of all debts - and share capital can be distributed to shareholders
For more information, see insolvency.
Sources of advice
If you are a creditor, it can be expensive to request a compulsory winding-up order, so you should get specialist legal and financial advice before petitioning the Court. Other sources of advice include:
- Citizens Advice Northern Ireland
- solicitors
- accountants
- authorised insolvency practitioners
- financial advisers
- debt advice centres
You will need to instruct a solicitor to handle the winding-up petition. A winding-up petition is heard in the High Court. The High Court may award costs against you if it considers that you have brought the petition inappropriately - eg the company disputes the debt between you.
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How do I wind up a company?
How to petition the High Court or a county court for a winding-up order against a company.
If you are owed money by a company that cannot or will not pay it back, you can apply to the Court for a winding-up order. As part of your petition, you will need to prove to the Court that the company cannot pay its debts.
It can be proved that a company cannot pay its debts if:
- a creditor owed over £750 serves the company with a 'statutory demand' - form 4.01 - which the company does not comply with within three weeks
- a creditor obtains judgment against the company and execution is unsatisfied (there are not enough assets or funds to clear the debt)
- the company cannot pay its debts when they are due
- the company's total debts exceed its total assets
Obtaining a judgment
A creditor obtains judgment against the company, it is lodged for enforcement with the Enforcement of Judgments Office and a certificate of unenforceability is issued under Article 19 of the Judgments Enforcement (Northern Ireland) Order 1981.
You must apply to the court if you want to issue a claim for judgment yourself.
Presenting your winding-up petition to the High Court
Winding-up petitions are presented in the Northern Ireland High Court in Belfast.
To contact the High Court, write to:
Northern Ireland High Court
Royal Courts of Justice
Chichester Street
BelfastAlternatively, you can contact the Northern Ireland Courts and Tribunals Service Enquiry Line on Tel 0300 200 7812.
Find NI Court Service Court contact details and information.
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Completing a winding-up petition
How to complete a winding-up petition for a compulsory winding-up order against a company.
To apply for a compulsory winding-up order against a company, you must pay a deposit to the Department for the Economy (DfE) and you must complete a winding-up petition form 4.02 along with an affidavit (form 4.03) verifying matters giving rise to the petition.
Download winding-up petition form 4.02 (PDF, 97K).
Download affidavit form 4.03 (PDF, 80K).
Access DfE guidance on how to wind up a company that owes you money.
Companies House
You will need details of the company to complete the petition. You can search for company information using the WebCHeck service at Companies House. See find company information using Companies House services.
You can also get company details by calling the Companies House Contact Centre on Tel 0303 1234 500. You may, however, have to pay for some of the information you require.
Grounds for your winding-up petition
The petition will ask you to give your grounds for applying for a winding-up order, as well as other relevant information:
- where you have written a letter to the company to ask for your money, you should say what the debt was owed for, the amount you asked for in the letter and the date of the letter
- if you sent an invoice that was not paid, you should say what the debt was for, the amount you requested, and the date of the invoice
- if you are giving details of a certificate of unenforceability, you should include the date of the judgment, the High Court information and the case number
- if you sent a statutory demand for your money, you should give details of the amount you demanded, the date it was served on the registered office, and proof that at least three weeks have passed since it was served
Your grounds for petitioning should always include a statement that the company has not paid the debt, or an agreed proportion of it. You should also say if the company has been struck off, and give the date.
European Community Regulation on insolvency proceedings
In your winding-up petition, you must say whether or not the European Community (EC) Regulation on insolvency proceedings 2000 applies. There are three types of proceedings: 'main', 'secondary' and 'territorial':
- Main proceedings - can be opened only in a European Union member state where the debtor company has its 'centre of main interests'.
- Secondary proceedings - can be opened in a member state where the debtor company has an establishment. Secondary proceedings apply only to assets located in that state.
- Territorial proceedings - can be opened before main proceedings, but only by creditors of a company's establishment in the same country. These proceedings can also be used where main proceedings cannot be opened because the company has its main interests in a country with laws which disallow it.
Companies House provide information on cross-border insolvency proceedings.
If the company is registered in Northern Ireland and mainly carries out business in Northern Ireland, the EC Regulation will apply and the proceedings will be main proceedings. In other circumstances you should seek more legal advice.
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Steps to serve a winding-up petition
How to present a winding-up petition to the court and how to serve a winding-up petition on the debtor company.
When you have completed your winding-up petition you must present it to the Court. You do this by sending these documents:
- the original winding-up petition
- three copies of the petition - or four if the company has been dissolved
- the original affidavit
- receipt of deposit for £1165 paid to the Department for the Economy (DfE)
- a Court fee of £186
You will also be responsible for the costs involved in advertising the petition in the Belfast Gazette, using a process server for the service of a statutory demand and the petition and any costs for instructing a solicitor.
Download the DfE guidance on how to wind up a company that owes you money (PDF, 44KB).
If the Court is satisfied with your petition and the other documents, it will seal the petition and all copies, and send copies back to you. These will be marked or endorsed with the date and time they were filed, as well as the date and venue of the Court hearing.
Serving the petition on the debtor company
After the High Court has returned the sealed copies of the petition containing the date and time it was filed and the date and venue of the hearing, you must serve it on the company that owes you money. The petition must be served at the company's registered address - as shown on the public Register held by Companies House - either by you or by a process server company.
To find out more about process servers, see statutory demands.
You can serve a petition at the debtor company's registered office by handing it to:
- someone who acknowledges themselves as a director, officer or employee of the company
- a person authorised to accept service on the company's behalf
- a person who - in the server's opinion - is a director, officer or other employee of the company
If you or your agent cannot find a suitable person at the registered offices, the petition can be served by:
- placing it in a letter box
- placing it on a table, desk, chair, the floor or a radiator
- placing it on a receptionist's desk
After serving the petition
Immediately after service of the petition, the petitioner must file an affidavit at Court, verifying the service of the petition (Form 4.04/4.05).
The certificate of service must be sufficient to identify the petition served and must specify:
- the name and registered number of the company
- the address of the registered office of the company
- the name of the petitioner
- the Court in which the petition was filed and the Court reference number
- the date of the petition
- whether the copy served was a sealed copy
- the date on which service was effected
- the manner in which service was effected
If you cannot serve the petition by any of the methods listed above, you will need to apply to the High Court for permission to use another route, eg posting it to a director's last-known address. If you do this, you must attach a sealed copy of the order for substituted service to the certificate of service.
Where the company has been dissolved, you must serve the extra copy of the petition to the Crown Solicitor for Northern Ireland. This will enable you to apply for it to be restored to the Register.
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After serving a winding-up petition
What to do after you have served a winding-up petition on a debtor company
After you have served a winding-up petition on a company that owes you money, you must complete forms to:
- provide the High Court with evidence that the petition has been served
- notify specified parties
- advertise the petition in the Belfast Gazette
- certify compliance with the winding-up petition procedures
Providing evidence of service (form 4.04/4.05)
Immediately after service of the petition, the petitioner must file an affidavit at the High Court, verifying the service of the petition (Form 4.04/4.05). For details of what this must show see steps to serve a winding-up petition.
Other people you should notify of a winding-up petition being served
Special arrangements apply if the company to which you have served a winding-up petition is:
- in voluntary liquidation
- in administrative receivership
- subject to an administration order or voluntary arrangement
If you discover that any of these arrangements are in place, you must send a copy of the petition on the next working day after service to the:
- liquidator
- administrative receiver
- administrator
- supervisor
For more information read company liquidation.
Advertising your petition (form 4.06)
Your petition must be advertised in the Belfast Gazette, at least seven working days after it was served and not later than seven working days before the winding-up hearing. The Gazette is monitored by banks and other financial institutions, which are obliged to freeze the accounts of companies listed, in case they worsen creditors' positions by disposing of assets before the hearing.
Find out how to advertise your petition on the Belfast Gazette.
Certificate of compliance (form 4.07)
At least five working days before the hearing, you must file a certificate of compliance with the court . This is a declaration that you have followed all the relevant procedures correctly, and must be accompanied by a copy of the full page of the Belfast Gazette containing the advert for your petition.
List of persons attending hearing
On the day before the winding-up hearing, you will need to send the Court a list of people who intend to appear. You can do this by completing form 4.10 'List of Persons Intending to Appear on the Hearing of the Petition'.
Withdrawing your petition
You can withdraw your petition if the company concerned pays their debt to you, or for another reason. However, once a petition has been issued, the winding-up hearing will still go ahead in the Court.
Contact the Court staff to find out the procedure for withdrawing your petition.
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What happens at a winding-up hearing?
Information on the court procedures at a winding-up hearing.
A winding-up hearing takes place if a Court decides to accept a winding-up petition from a creditor. If the Court finds that the company is unable to pay its debts or meet its liabilities, it can order it to go into compulsory liquidation.
All winding-up hearings take place in the High Court.
Hearings in the High Court
Your hearing will take place on the date marked - or endorsed - on the petition and copies returned to you by the Court.
For more information, see steps to serve a winding-up petition.
Hearings are presided over by the Master. You can appear in person or instruct a solicitor or barrister. Company creditors can be represented by one of their employees, if they choose, but must get the High Court's permission first.
The High Court will usually hear a large number of petitions on the same day as yours, and the time it begins may vary. You can confirm the time your hearing will begin by calling the Northern Ireland Courts and Tribunals Service Enquiry Line on Tel 0300 200 7812, the day before it is due to take place.
On the day, try to arrive at the High Court at least half an hour before the proceedings begin to give yourself time to familiarise yourself with the building's layout. The Court's officials will tell you which room to go to and you should ensure you are there before your slot begins.
During the hearing, the High Court can then:
- make a winding-up order if your papers are in order
- dismiss the petition, eg if the company has paid its debt to you or you have come to an agreement
- adjourn the hearing if you have not been able to complete the documentation according to the Court's procedures or if you are still in negotiations with the company
- make an interim order
- make any other order it thinks fit
To find out more about the rules for completing your documentation, see completing a winding-up petition.
After considering the evidence, the High Court will decide whether or not to grant the order, and how costs should be awarded. If the order is granted, the registrar will appoint the Official Receiver to supervise the company's liquidation.
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What happens after a winding-up order is made?
What happens to a company after the court makes a winding-up order against it
If the High Court makes an order to wind up a company it means that the company has gone into compulsory liquidation.
The High court will appoint the Official Receiver (OR) to act as liquidator for the company. The OR's duties are to:
- forward to the Registrar of Companies a copy of the order
- ensure that the winding-up order is advertised in the Belfast Gazette
- advertise the order in any other way if they feel it is appropriate to do so
- investigate the company's affairs to find out why it failed
The OR will also report to creditors on the company's assets and liabilities and tell them the likelihood of them being repaid any of their money. The OR also has a duty to investigate the causes of the failure of the company and the conduct of the directors. Where there are assets they may call a meeting of creditors, or ask the Department for Economy to appoint an insolvency practitioner (IP) to sell the assets and pay creditors.
Duties of company directors in liquidation proceedings
During a compulsory liquidation proceeding, the company's directors have the following duties:
- giving information about the company's affairs to the OR
- giving information about the company to any IP
- preserving the company's assets and handing them over to the OR or liquidator
The OR will interview the directors face to face. They will ask for information about the company's accounts, cashflow, assets and liabilities, and anything else affecting its ability to trade.
Directors can make a statement of truth about their conduct, which is admissible as evidence. The OR can also take into account statements of truth made by creditors, other company officials or employees, or third parties such as accountants.
The directors have a duty to ensure that the company's assets have not been disposed of. They must also give the OR or liquidator any management accounts, company books and records, insurance policies and bank statements relating to assets held.
For more information, see company liquidation.
Stays, rescissions and appeals
Even after an order has been made, the winding-up procedure can be stayed or rescinded, or the company can appeal against it. Applications for a permanent or temporary stay can be made by the liquidator, the OR or any creditor. If the High Court grants a permanent stay, the directors will usually regain control of the company.
The High Court can also rescind, or cancel, an order at the request of the OR, the liquidator or creditors. A rescission can be granted if it can be shown, for example, that the High Court did not have all the relevant facts when it was considering the order. Applications must be made within seven days of the order, unless the High Court gives permission otherwise.
The High Court's staff will tell you how to apply for a stay or rescission.
Period of liquidation
How long it takes to liquidate a company's assets will depend on its size and the complexity of its assets and liabilities. It can take some time for the liquidator to establish the facts concerning these, and to translate them into funds for release to creditors.
When the liquidation is complete following a final meeting, the liquidator will give notice to the High Court that winding up is complete and will be released from office. Three months from the date of the notice from the liquidator or OR, the company will be dissolved, unless a request for a deferral has been made. The company is then removed from the public Register at Companies House and ceases to exist.
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Support for winding up a company that owes you money
Sources of information on compulsory winding-up proceedings.
There are several organisations that can provide detailed information about winding up a company that owes you money.
The Insolvency Service
The Insolvency Service is a branch within the Department for the Economy (DfE) that is responsible for insolvency issues in Northern Ireland. This includes investigating the financial affairs of individuals who become bankrupt and failed companies in compulsory liquidation to find out how and why they became insolvent.
Where there is evidence of misconduct they may take action which can result in bankrupts receiving extended restrictions and directors being disqualified, both for periods of up to 15 years.
Read DfE's information about the Insolvency Service.
Institute of Directors
The Institute of Directors (IoD) is a membership organisation for business leaders. It has 30,000 members, as well as a large international network.
Read the IoD's factsheet on the duties and responsibilities of directors.
Companies House
Companies House is responsible for:
- incorporating and dissolving limited companies
- examining and keeping company information delivered under the Companies Act and other legislation
- making this information available to the public
Search for company information using Companies House BETA service.
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What happens at a winding-up hearing?
In this guide:
- Wind up a limited company that owes you money
- What is compulsory winding up?
- How do I wind up a company?
- Completing a winding-up petition
- Steps to serve a winding-up petition
- After serving a winding-up petition
- What happens at a winding-up hearing?
- What happens after a winding-up order is made?
- Support for winding up a company that owes you money
What is compulsory winding up?
The legal process of compulsory winding-up orders against insolvent companies through the courts.
In compulsory winding up, a creditor asks the High Court to wind up the affairs of an insolvent limited company. This legal process ends with the company's removal from the Companies House register - effectively ceasing to exist.
Once the order has been made the High Court appoints the Official Receiver (OR) as liquidator. The Official Receiver works for the Insolvency Service and finds out how and why an individual became bankrupt or a company went into compulsory liquidation.
The OR interviews the directors and informs the creditors of the liquidation. If the OR believes the company has enough assets for something to be paid to its creditors the OR will seek the appointment of an insolvency practitioner as liquidator - either by calling a creditors' meeting for the creditors to vote for the liquidator or by asking the Department for the Economy (DfE) to appoint one. If there are no assets the OR will remain liquidator.
Compulsory winding up involves the following:
- all the company's contracts - including employee contracts - are completed, transferred or ended
- the company ceases to do business
- outstanding legal disputes are settled
- all of the company's assets are sold
- any money owed to the company is collected
- any funds are distributed to creditors
- surplus funds - after the repayment of all debts - and share capital can be distributed to shareholders
For more information, see insolvency.
Sources of advice
If you are a creditor, it can be expensive to request a compulsory winding-up order, so you should get specialist legal and financial advice before petitioning the Court. Other sources of advice include:
- Citizens Advice Northern Ireland
- solicitors
- accountants
- authorised insolvency practitioners
- financial advisers
- debt advice centres
You will need to instruct a solicitor to handle the winding-up petition. A winding-up petition is heard in the High Court. The High Court may award costs against you if it considers that you have brought the petition inappropriately - eg the company disputes the debt between you.
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How do I wind up a company?
How to petition the High Court or a county court for a winding-up order against a company.
If you are owed money by a company that cannot or will not pay it back, you can apply to the Court for a winding-up order. As part of your petition, you will need to prove to the Court that the company cannot pay its debts.
It can be proved that a company cannot pay its debts if:
- a creditor owed over £750 serves the company with a 'statutory demand' - form 4.01 - which the company does not comply with within three weeks
- a creditor obtains judgment against the company and execution is unsatisfied (there are not enough assets or funds to clear the debt)
- the company cannot pay its debts when they are due
- the company's total debts exceed its total assets
Obtaining a judgment
A creditor obtains judgment against the company, it is lodged for enforcement with the Enforcement of Judgments Office and a certificate of unenforceability is issued under Article 19 of the Judgments Enforcement (Northern Ireland) Order 1981.
You must apply to the court if you want to issue a claim for judgment yourself.
Presenting your winding-up petition to the High Court
Winding-up petitions are presented in the Northern Ireland High Court in Belfast.
To contact the High Court, write to:
Northern Ireland High Court
Royal Courts of Justice
Chichester Street
BelfastAlternatively, you can contact the Northern Ireland Courts and Tribunals Service Enquiry Line on Tel 0300 200 7812.
Find NI Court Service Court contact details and information.
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Completing a winding-up petition
How to complete a winding-up petition for a compulsory winding-up order against a company.
To apply for a compulsory winding-up order against a company, you must pay a deposit to the Department for the Economy (DfE) and you must complete a winding-up petition form 4.02 along with an affidavit (form 4.03) verifying matters giving rise to the petition.
Download winding-up petition form 4.02 (PDF, 97K).
Download affidavit form 4.03 (PDF, 80K).
Access DfE guidance on how to wind up a company that owes you money.
Companies House
You will need details of the company to complete the petition. You can search for company information using the WebCHeck service at Companies House. See find company information using Companies House services.
You can also get company details by calling the Companies House Contact Centre on Tel 0303 1234 500. You may, however, have to pay for some of the information you require.
Grounds for your winding-up petition
The petition will ask you to give your grounds for applying for a winding-up order, as well as other relevant information:
- where you have written a letter to the company to ask for your money, you should say what the debt was owed for, the amount you asked for in the letter and the date of the letter
- if you sent an invoice that was not paid, you should say what the debt was for, the amount you requested, and the date of the invoice
- if you are giving details of a certificate of unenforceability, you should include the date of the judgment, the High Court information and the case number
- if you sent a statutory demand for your money, you should give details of the amount you demanded, the date it was served on the registered office, and proof that at least three weeks have passed since it was served
Your grounds for petitioning should always include a statement that the company has not paid the debt, or an agreed proportion of it. You should also say if the company has been struck off, and give the date.
European Community Regulation on insolvency proceedings
In your winding-up petition, you must say whether or not the European Community (EC) Regulation on insolvency proceedings 2000 applies. There are three types of proceedings: 'main', 'secondary' and 'territorial':
- Main proceedings - can be opened only in a European Union member state where the debtor company has its 'centre of main interests'.
- Secondary proceedings - can be opened in a member state where the debtor company has an establishment. Secondary proceedings apply only to assets located in that state.
- Territorial proceedings - can be opened before main proceedings, but only by creditors of a company's establishment in the same country. These proceedings can also be used where main proceedings cannot be opened because the company has its main interests in a country with laws which disallow it.
Companies House provide information on cross-border insolvency proceedings.
If the company is registered in Northern Ireland and mainly carries out business in Northern Ireland, the EC Regulation will apply and the proceedings will be main proceedings. In other circumstances you should seek more legal advice.
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Steps to serve a winding-up petition
How to present a winding-up petition to the court and how to serve a winding-up petition on the debtor company.
When you have completed your winding-up petition you must present it to the Court. You do this by sending these documents:
- the original winding-up petition
- three copies of the petition - or four if the company has been dissolved
- the original affidavit
- receipt of deposit for £1165 paid to the Department for the Economy (DfE)
- a Court fee of £186
You will also be responsible for the costs involved in advertising the petition in the Belfast Gazette, using a process server for the service of a statutory demand and the petition and any costs for instructing a solicitor.
Download the DfE guidance on how to wind up a company that owes you money (PDF, 44KB).
If the Court is satisfied with your petition and the other documents, it will seal the petition and all copies, and send copies back to you. These will be marked or endorsed with the date and time they were filed, as well as the date and venue of the Court hearing.
Serving the petition on the debtor company
After the High Court has returned the sealed copies of the petition containing the date and time it was filed and the date and venue of the hearing, you must serve it on the company that owes you money. The petition must be served at the company's registered address - as shown on the public Register held by Companies House - either by you or by a process server company.
To find out more about process servers, see statutory demands.
You can serve a petition at the debtor company's registered office by handing it to:
- someone who acknowledges themselves as a director, officer or employee of the company
- a person authorised to accept service on the company's behalf
- a person who - in the server's opinion - is a director, officer or other employee of the company
If you or your agent cannot find a suitable person at the registered offices, the petition can be served by:
- placing it in a letter box
- placing it on a table, desk, chair, the floor or a radiator
- placing it on a receptionist's desk
After serving the petition
Immediately after service of the petition, the petitioner must file an affidavit at Court, verifying the service of the petition (Form 4.04/4.05).
The certificate of service must be sufficient to identify the petition served and must specify:
- the name and registered number of the company
- the address of the registered office of the company
- the name of the petitioner
- the Court in which the petition was filed and the Court reference number
- the date of the petition
- whether the copy served was a sealed copy
- the date on which service was effected
- the manner in which service was effected
If you cannot serve the petition by any of the methods listed above, you will need to apply to the High Court for permission to use another route, eg posting it to a director's last-known address. If you do this, you must attach a sealed copy of the order for substituted service to the certificate of service.
Where the company has been dissolved, you must serve the extra copy of the petition to the Crown Solicitor for Northern Ireland. This will enable you to apply for it to be restored to the Register.
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After serving a winding-up petition
What to do after you have served a winding-up petition on a debtor company
After you have served a winding-up petition on a company that owes you money, you must complete forms to:
- provide the High Court with evidence that the petition has been served
- notify specified parties
- advertise the petition in the Belfast Gazette
- certify compliance with the winding-up petition procedures
Providing evidence of service (form 4.04/4.05)
Immediately after service of the petition, the petitioner must file an affidavit at the High Court, verifying the service of the petition (Form 4.04/4.05). For details of what this must show see steps to serve a winding-up petition.
Other people you should notify of a winding-up petition being served
Special arrangements apply if the company to which you have served a winding-up petition is:
- in voluntary liquidation
- in administrative receivership
- subject to an administration order or voluntary arrangement
If you discover that any of these arrangements are in place, you must send a copy of the petition on the next working day after service to the:
- liquidator
- administrative receiver
- administrator
- supervisor
For more information read company liquidation.
Advertising your petition (form 4.06)
Your petition must be advertised in the Belfast Gazette, at least seven working days after it was served and not later than seven working days before the winding-up hearing. The Gazette is monitored by banks and other financial institutions, which are obliged to freeze the accounts of companies listed, in case they worsen creditors' positions by disposing of assets before the hearing.
Find out how to advertise your petition on the Belfast Gazette.
Certificate of compliance (form 4.07)
At least five working days before the hearing, you must file a certificate of compliance with the court . This is a declaration that you have followed all the relevant procedures correctly, and must be accompanied by a copy of the full page of the Belfast Gazette containing the advert for your petition.
List of persons attending hearing
On the day before the winding-up hearing, you will need to send the Court a list of people who intend to appear. You can do this by completing form 4.10 'List of Persons Intending to Appear on the Hearing of the Petition'.
Withdrawing your petition
You can withdraw your petition if the company concerned pays their debt to you, or for another reason. However, once a petition has been issued, the winding-up hearing will still go ahead in the Court.
Contact the Court staff to find out the procedure for withdrawing your petition.
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What happens at a winding-up hearing?
Information on the court procedures at a winding-up hearing.
A winding-up hearing takes place if a Court decides to accept a winding-up petition from a creditor. If the Court finds that the company is unable to pay its debts or meet its liabilities, it can order it to go into compulsory liquidation.
All winding-up hearings take place in the High Court.
Hearings in the High Court
Your hearing will take place on the date marked - or endorsed - on the petition and copies returned to you by the Court.
For more information, see steps to serve a winding-up petition.
Hearings are presided over by the Master. You can appear in person or instruct a solicitor or barrister. Company creditors can be represented by one of their employees, if they choose, but must get the High Court's permission first.
The High Court will usually hear a large number of petitions on the same day as yours, and the time it begins may vary. You can confirm the time your hearing will begin by calling the Northern Ireland Courts and Tribunals Service Enquiry Line on Tel 0300 200 7812, the day before it is due to take place.
On the day, try to arrive at the High Court at least half an hour before the proceedings begin to give yourself time to familiarise yourself with the building's layout. The Court's officials will tell you which room to go to and you should ensure you are there before your slot begins.
During the hearing, the High Court can then:
- make a winding-up order if your papers are in order
- dismiss the petition, eg if the company has paid its debt to you or you have come to an agreement
- adjourn the hearing if you have not been able to complete the documentation according to the Court's procedures or if you are still in negotiations with the company
- make an interim order
- make any other order it thinks fit
To find out more about the rules for completing your documentation, see completing a winding-up petition.
After considering the evidence, the High Court will decide whether or not to grant the order, and how costs should be awarded. If the order is granted, the registrar will appoint the Official Receiver to supervise the company's liquidation.
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What happens after a winding-up order is made?
What happens to a company after the court makes a winding-up order against it
If the High Court makes an order to wind up a company it means that the company has gone into compulsory liquidation.
The High court will appoint the Official Receiver (OR) to act as liquidator for the company. The OR's duties are to:
- forward to the Registrar of Companies a copy of the order
- ensure that the winding-up order is advertised in the Belfast Gazette
- advertise the order in any other way if they feel it is appropriate to do so
- investigate the company's affairs to find out why it failed
The OR will also report to creditors on the company's assets and liabilities and tell them the likelihood of them being repaid any of their money. The OR also has a duty to investigate the causes of the failure of the company and the conduct of the directors. Where there are assets they may call a meeting of creditors, or ask the Department for Economy to appoint an insolvency practitioner (IP) to sell the assets and pay creditors.
Duties of company directors in liquidation proceedings
During a compulsory liquidation proceeding, the company's directors have the following duties:
- giving information about the company's affairs to the OR
- giving information about the company to any IP
- preserving the company's assets and handing them over to the OR or liquidator
The OR will interview the directors face to face. They will ask for information about the company's accounts, cashflow, assets and liabilities, and anything else affecting its ability to trade.
Directors can make a statement of truth about their conduct, which is admissible as evidence. The OR can also take into account statements of truth made by creditors, other company officials or employees, or third parties such as accountants.
The directors have a duty to ensure that the company's assets have not been disposed of. They must also give the OR or liquidator any management accounts, company books and records, insurance policies and bank statements relating to assets held.
For more information, see company liquidation.
Stays, rescissions and appeals
Even after an order has been made, the winding-up procedure can be stayed or rescinded, or the company can appeal against it. Applications for a permanent or temporary stay can be made by the liquidator, the OR or any creditor. If the High Court grants a permanent stay, the directors will usually regain control of the company.
The High Court can also rescind, or cancel, an order at the request of the OR, the liquidator or creditors. A rescission can be granted if it can be shown, for example, that the High Court did not have all the relevant facts when it was considering the order. Applications must be made within seven days of the order, unless the High Court gives permission otherwise.
The High Court's staff will tell you how to apply for a stay or rescission.
Period of liquidation
How long it takes to liquidate a company's assets will depend on its size and the complexity of its assets and liabilities. It can take some time for the liquidator to establish the facts concerning these, and to translate them into funds for release to creditors.
When the liquidation is complete following a final meeting, the liquidator will give notice to the High Court that winding up is complete and will be released from office. Three months from the date of the notice from the liquidator or OR, the company will be dissolved, unless a request for a deferral has been made. The company is then removed from the public Register at Companies House and ceases to exist.
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Support for winding up a company that owes you money
Sources of information on compulsory winding-up proceedings.
There are several organisations that can provide detailed information about winding up a company that owes you money.
The Insolvency Service
The Insolvency Service is a branch within the Department for the Economy (DfE) that is responsible for insolvency issues in Northern Ireland. This includes investigating the financial affairs of individuals who become bankrupt and failed companies in compulsory liquidation to find out how and why they became insolvent.
Where there is evidence of misconduct they may take action which can result in bankrupts receiving extended restrictions and directors being disqualified, both for periods of up to 15 years.
Read DfE's information about the Insolvency Service.
Institute of Directors
The Institute of Directors (IoD) is a membership organisation for business leaders. It has 30,000 members, as well as a large international network.
Read the IoD's factsheet on the duties and responsibilities of directors.
Companies House
Companies House is responsible for:
- incorporating and dissolving limited companies
- examining and keeping company information delivered under the Companies Act and other legislation
- making this information available to the public
Search for company information using Companies House BETA service.
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What is compulsory winding up?
In this guide:
- Wind up a limited company that owes you money
- What is compulsory winding up?
- How do I wind up a company?
- Completing a winding-up petition
- Steps to serve a winding-up petition
- After serving a winding-up petition
- What happens at a winding-up hearing?
- What happens after a winding-up order is made?
- Support for winding up a company that owes you money
What is compulsory winding up?
The legal process of compulsory winding-up orders against insolvent companies through the courts.
In compulsory winding up, a creditor asks the High Court to wind up the affairs of an insolvent limited company. This legal process ends with the company's removal from the Companies House register - effectively ceasing to exist.
Once the order has been made the High Court appoints the Official Receiver (OR) as liquidator. The Official Receiver works for the Insolvency Service and finds out how and why an individual became bankrupt or a company went into compulsory liquidation.
The OR interviews the directors and informs the creditors of the liquidation. If the OR believes the company has enough assets for something to be paid to its creditors the OR will seek the appointment of an insolvency practitioner as liquidator - either by calling a creditors' meeting for the creditors to vote for the liquidator or by asking the Department for the Economy (DfE) to appoint one. If there are no assets the OR will remain liquidator.
Compulsory winding up involves the following:
- all the company's contracts - including employee contracts - are completed, transferred or ended
- the company ceases to do business
- outstanding legal disputes are settled
- all of the company's assets are sold
- any money owed to the company is collected
- any funds are distributed to creditors
- surplus funds - after the repayment of all debts - and share capital can be distributed to shareholders
For more information, see insolvency.
Sources of advice
If you are a creditor, it can be expensive to request a compulsory winding-up order, so you should get specialist legal and financial advice before petitioning the Court. Other sources of advice include:
- Citizens Advice Northern Ireland
- solicitors
- accountants
- authorised insolvency practitioners
- financial advisers
- debt advice centres
You will need to instruct a solicitor to handle the winding-up petition. A winding-up petition is heard in the High Court. The High Court may award costs against you if it considers that you have brought the petition inappropriately - eg the company disputes the debt between you.
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How do I wind up a company?
How to petition the High Court or a county court for a winding-up order against a company.
If you are owed money by a company that cannot or will not pay it back, you can apply to the Court for a winding-up order. As part of your petition, you will need to prove to the Court that the company cannot pay its debts.
It can be proved that a company cannot pay its debts if:
- a creditor owed over £750 serves the company with a 'statutory demand' - form 4.01 - which the company does not comply with within three weeks
- a creditor obtains judgment against the company and execution is unsatisfied (there are not enough assets or funds to clear the debt)
- the company cannot pay its debts when they are due
- the company's total debts exceed its total assets
Obtaining a judgment
A creditor obtains judgment against the company, it is lodged for enforcement with the Enforcement of Judgments Office and a certificate of unenforceability is issued under Article 19 of the Judgments Enforcement (Northern Ireland) Order 1981.
You must apply to the court if you want to issue a claim for judgment yourself.
Presenting your winding-up petition to the High Court
Winding-up petitions are presented in the Northern Ireland High Court in Belfast.
To contact the High Court, write to:
Northern Ireland High Court
Royal Courts of Justice
Chichester Street
BelfastAlternatively, you can contact the Northern Ireland Courts and Tribunals Service Enquiry Line on Tel 0300 200 7812.
Find NI Court Service Court contact details and information.
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Completing a winding-up petition
How to complete a winding-up petition for a compulsory winding-up order against a company.
To apply for a compulsory winding-up order against a company, you must pay a deposit to the Department for the Economy (DfE) and you must complete a winding-up petition form 4.02 along with an affidavit (form 4.03) verifying matters giving rise to the petition.
Download winding-up petition form 4.02 (PDF, 97K).
Download affidavit form 4.03 (PDF, 80K).
Access DfE guidance on how to wind up a company that owes you money.
Companies House
You will need details of the company to complete the petition. You can search for company information using the WebCHeck service at Companies House. See find company information using Companies House services.
You can also get company details by calling the Companies House Contact Centre on Tel 0303 1234 500. You may, however, have to pay for some of the information you require.
Grounds for your winding-up petition
The petition will ask you to give your grounds for applying for a winding-up order, as well as other relevant information:
- where you have written a letter to the company to ask for your money, you should say what the debt was owed for, the amount you asked for in the letter and the date of the letter
- if you sent an invoice that was not paid, you should say what the debt was for, the amount you requested, and the date of the invoice
- if you are giving details of a certificate of unenforceability, you should include the date of the judgment, the High Court information and the case number
- if you sent a statutory demand for your money, you should give details of the amount you demanded, the date it was served on the registered office, and proof that at least three weeks have passed since it was served
Your grounds for petitioning should always include a statement that the company has not paid the debt, or an agreed proportion of it. You should also say if the company has been struck off, and give the date.
European Community Regulation on insolvency proceedings
In your winding-up petition, you must say whether or not the European Community (EC) Regulation on insolvency proceedings 2000 applies. There are three types of proceedings: 'main', 'secondary' and 'territorial':
- Main proceedings - can be opened only in a European Union member state where the debtor company has its 'centre of main interests'.
- Secondary proceedings - can be opened in a member state where the debtor company has an establishment. Secondary proceedings apply only to assets located in that state.
- Territorial proceedings - can be opened before main proceedings, but only by creditors of a company's establishment in the same country. These proceedings can also be used where main proceedings cannot be opened because the company has its main interests in a country with laws which disallow it.
Companies House provide information on cross-border insolvency proceedings.
If the company is registered in Northern Ireland and mainly carries out business in Northern Ireland, the EC Regulation will apply and the proceedings will be main proceedings. In other circumstances you should seek more legal advice.
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Steps to serve a winding-up petition
How to present a winding-up petition to the court and how to serve a winding-up petition on the debtor company.
When you have completed your winding-up petition you must present it to the Court. You do this by sending these documents:
- the original winding-up petition
- three copies of the petition - or four if the company has been dissolved
- the original affidavit
- receipt of deposit for £1165 paid to the Department for the Economy (DfE)
- a Court fee of £186
You will also be responsible for the costs involved in advertising the petition in the Belfast Gazette, using a process server for the service of a statutory demand and the petition and any costs for instructing a solicitor.
Download the DfE guidance on how to wind up a company that owes you money (PDF, 44KB).
If the Court is satisfied with your petition and the other documents, it will seal the petition and all copies, and send copies back to you. These will be marked or endorsed with the date and time they were filed, as well as the date and venue of the Court hearing.
Serving the petition on the debtor company
After the High Court has returned the sealed copies of the petition containing the date and time it was filed and the date and venue of the hearing, you must serve it on the company that owes you money. The petition must be served at the company's registered address - as shown on the public Register held by Companies House - either by you or by a process server company.
To find out more about process servers, see statutory demands.
You can serve a petition at the debtor company's registered office by handing it to:
- someone who acknowledges themselves as a director, officer or employee of the company
- a person authorised to accept service on the company's behalf
- a person who - in the server's opinion - is a director, officer or other employee of the company
If you or your agent cannot find a suitable person at the registered offices, the petition can be served by:
- placing it in a letter box
- placing it on a table, desk, chair, the floor or a radiator
- placing it on a receptionist's desk
After serving the petition
Immediately after service of the petition, the petitioner must file an affidavit at Court, verifying the service of the petition (Form 4.04/4.05).
The certificate of service must be sufficient to identify the petition served and must specify:
- the name and registered number of the company
- the address of the registered office of the company
- the name of the petitioner
- the Court in which the petition was filed and the Court reference number
- the date of the petition
- whether the copy served was a sealed copy
- the date on which service was effected
- the manner in which service was effected
If you cannot serve the petition by any of the methods listed above, you will need to apply to the High Court for permission to use another route, eg posting it to a director's last-known address. If you do this, you must attach a sealed copy of the order for substituted service to the certificate of service.
Where the company has been dissolved, you must serve the extra copy of the petition to the Crown Solicitor for Northern Ireland. This will enable you to apply for it to be restored to the Register.
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After serving a winding-up petition
What to do after you have served a winding-up petition on a debtor company
After you have served a winding-up petition on a company that owes you money, you must complete forms to:
- provide the High Court with evidence that the petition has been served
- notify specified parties
- advertise the petition in the Belfast Gazette
- certify compliance with the winding-up petition procedures
Providing evidence of service (form 4.04/4.05)
Immediately after service of the petition, the petitioner must file an affidavit at the High Court, verifying the service of the petition (Form 4.04/4.05). For details of what this must show see steps to serve a winding-up petition.
Other people you should notify of a winding-up petition being served
Special arrangements apply if the company to which you have served a winding-up petition is:
- in voluntary liquidation
- in administrative receivership
- subject to an administration order or voluntary arrangement
If you discover that any of these arrangements are in place, you must send a copy of the petition on the next working day after service to the:
- liquidator
- administrative receiver
- administrator
- supervisor
For more information read company liquidation.
Advertising your petition (form 4.06)
Your petition must be advertised in the Belfast Gazette, at least seven working days after it was served and not later than seven working days before the winding-up hearing. The Gazette is monitored by banks and other financial institutions, which are obliged to freeze the accounts of companies listed, in case they worsen creditors' positions by disposing of assets before the hearing.
Find out how to advertise your petition on the Belfast Gazette.
Certificate of compliance (form 4.07)
At least five working days before the hearing, you must file a certificate of compliance with the court . This is a declaration that you have followed all the relevant procedures correctly, and must be accompanied by a copy of the full page of the Belfast Gazette containing the advert for your petition.
List of persons attending hearing
On the day before the winding-up hearing, you will need to send the Court a list of people who intend to appear. You can do this by completing form 4.10 'List of Persons Intending to Appear on the Hearing of the Petition'.
Withdrawing your petition
You can withdraw your petition if the company concerned pays their debt to you, or for another reason. However, once a petition has been issued, the winding-up hearing will still go ahead in the Court.
Contact the Court staff to find out the procedure for withdrawing your petition.
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What happens at a winding-up hearing?
Information on the court procedures at a winding-up hearing.
A winding-up hearing takes place if a Court decides to accept a winding-up petition from a creditor. If the Court finds that the company is unable to pay its debts or meet its liabilities, it can order it to go into compulsory liquidation.
All winding-up hearings take place in the High Court.
Hearings in the High Court
Your hearing will take place on the date marked - or endorsed - on the petition and copies returned to you by the Court.
For more information, see steps to serve a winding-up petition.
Hearings are presided over by the Master. You can appear in person or instruct a solicitor or barrister. Company creditors can be represented by one of their employees, if they choose, but must get the High Court's permission first.
The High Court will usually hear a large number of petitions on the same day as yours, and the time it begins may vary. You can confirm the time your hearing will begin by calling the Northern Ireland Courts and Tribunals Service Enquiry Line on Tel 0300 200 7812, the day before it is due to take place.
On the day, try to arrive at the High Court at least half an hour before the proceedings begin to give yourself time to familiarise yourself with the building's layout. The Court's officials will tell you which room to go to and you should ensure you are there before your slot begins.
During the hearing, the High Court can then:
- make a winding-up order if your papers are in order
- dismiss the petition, eg if the company has paid its debt to you or you have come to an agreement
- adjourn the hearing if you have not been able to complete the documentation according to the Court's procedures or if you are still in negotiations with the company
- make an interim order
- make any other order it thinks fit
To find out more about the rules for completing your documentation, see completing a winding-up petition.
After considering the evidence, the High Court will decide whether or not to grant the order, and how costs should be awarded. If the order is granted, the registrar will appoint the Official Receiver to supervise the company's liquidation.
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What happens after a winding-up order is made?
What happens to a company after the court makes a winding-up order against it
If the High Court makes an order to wind up a company it means that the company has gone into compulsory liquidation.
The High court will appoint the Official Receiver (OR) to act as liquidator for the company. The OR's duties are to:
- forward to the Registrar of Companies a copy of the order
- ensure that the winding-up order is advertised in the Belfast Gazette
- advertise the order in any other way if they feel it is appropriate to do so
- investigate the company's affairs to find out why it failed
The OR will also report to creditors on the company's assets and liabilities and tell them the likelihood of them being repaid any of their money. The OR also has a duty to investigate the causes of the failure of the company and the conduct of the directors. Where there are assets they may call a meeting of creditors, or ask the Department for Economy to appoint an insolvency practitioner (IP) to sell the assets and pay creditors.
Duties of company directors in liquidation proceedings
During a compulsory liquidation proceeding, the company's directors have the following duties:
- giving information about the company's affairs to the OR
- giving information about the company to any IP
- preserving the company's assets and handing them over to the OR or liquidator
The OR will interview the directors face to face. They will ask for information about the company's accounts, cashflow, assets and liabilities, and anything else affecting its ability to trade.
Directors can make a statement of truth about their conduct, which is admissible as evidence. The OR can also take into account statements of truth made by creditors, other company officials or employees, or third parties such as accountants.
The directors have a duty to ensure that the company's assets have not been disposed of. They must also give the OR or liquidator any management accounts, company books and records, insurance policies and bank statements relating to assets held.
For more information, see company liquidation.
Stays, rescissions and appeals
Even after an order has been made, the winding-up procedure can be stayed or rescinded, or the company can appeal against it. Applications for a permanent or temporary stay can be made by the liquidator, the OR or any creditor. If the High Court grants a permanent stay, the directors will usually regain control of the company.
The High Court can also rescind, or cancel, an order at the request of the OR, the liquidator or creditors. A rescission can be granted if it can be shown, for example, that the High Court did not have all the relevant facts when it was considering the order. Applications must be made within seven days of the order, unless the High Court gives permission otherwise.
The High Court's staff will tell you how to apply for a stay or rescission.
Period of liquidation
How long it takes to liquidate a company's assets will depend on its size and the complexity of its assets and liabilities. It can take some time for the liquidator to establish the facts concerning these, and to translate them into funds for release to creditors.
When the liquidation is complete following a final meeting, the liquidator will give notice to the High Court that winding up is complete and will be released from office. Three months from the date of the notice from the liquidator or OR, the company will be dissolved, unless a request for a deferral has been made. The company is then removed from the public Register at Companies House and ceases to exist.
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Support for winding up a company that owes you money
Sources of information on compulsory winding-up proceedings.
There are several organisations that can provide detailed information about winding up a company that owes you money.
The Insolvency Service
The Insolvency Service is a branch within the Department for the Economy (DfE) that is responsible for insolvency issues in Northern Ireland. This includes investigating the financial affairs of individuals who become bankrupt and failed companies in compulsory liquidation to find out how and why they became insolvent.
Where there is evidence of misconduct they may take action which can result in bankrupts receiving extended restrictions and directors being disqualified, both for periods of up to 15 years.
Read DfE's information about the Insolvency Service.
Institute of Directors
The Institute of Directors (IoD) is a membership organisation for business leaders. It has 30,000 members, as well as a large international network.
Read the IoD's factsheet on the duties and responsibilities of directors.
Companies House
Companies House is responsible for:
- incorporating and dissolving limited companies
- examining and keeping company information delivered under the Companies Act and other legislation
- making this information available to the public
Search for company information using Companies House BETA service.
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What is a statutory demand
What is a statutory demand
What a statutory demand is and how long it can last
If a creditor is owed money, they can issue a statutory demand. A statutory demand is a formal written request that a debt must be paid.
An individual or business that receives a statutory demand has 21 days to:
- settle the debt
- secure the debt - reach an agreement for payment
If you are an individual and you have been served with a statutory demand, you can ask the High Court to 'set aside' (dismiss) the demand. If you wish to do this, your application to the Court to have the demand set aside must be made within 18 days from the date on which the statutory demand was served on you. In the case of a company, an injunction can be sought to restrain the creditor from petitioning for winding up or appointing an administrator.
If the debt is not paid the creditor can:
- in the case of personal debts, including debts incurred as a sole trader or when trading in partnership with someone else, present a petition to the High Court for a bankruptcy order if the debt is for over £5,000
- in the case of company debts, present a petition to the Court for a winding-up order, if the debt is for over £750
To find out how to serve a statutory demand see serving a statutory demand.
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Serving a statutory demand
How to serve a statutory demand depending on who you are serving it on
How you serve a demand varies according to who you are serving it on - whether an individual or a company.
Individual or sole trader
If an individual or a sole trader owes you money, you must do everything you can to bring the statutory demand to the attention of the person concerned and, if possible, serve it personally.
You can employ a process server to do this for you - a process server serves court and legal documents on behalf of:
- solicitors
- lawyers
- local authorities
- government agencies
- companies
- private individuals
Registered limited company
If a registered limited company owes you money, you can serve a statutory demand by delivering it to the company's registered office. If you cannot do this, you can send one by registered post. The demand will be properly served if the company acknowledges it by signing the Post Office receipt.
Unregistered limited company
If an unregistered limited company owes you money, you may serve the statutory demand by:
- leaving it at the company's main place of business
- delivering it to the company secretary, manager or principal officer of the company
- serving it in a way directed or approved by the court
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Information a statutory demand should contain
The required contents of a statutory demand, and the forms you need to use
A statutory demand must explain to the debtor:
- the purpose of the demand
- what will happen if they fail to comply within the 21-day time limit
- the time and manner in which the demand must be complied with
- if the debtor is an individual, their right to apply to the High Court to have the statutory demand set aside (dismissed)
The demand must also include the contact details of a named individual with whom the debtor can communicate regarding the debt.
You - or someone authorised to sign on your behalf - must sign and date the demand. It must state:
- the amount of the debt and the consideration for it - if there was no consideration, then it must detail the way in which the debt arose
- if the debtor is an individual
- whether the debt is payable immediately or at a future date
- details of the unsatisfied judgment or - if none - the basis for the creditor's belief that the debtor appears to have no reasonable prospect of being able to pay
What forms should I use to issue a statutory demand?
To issue a statutory demand, you must complete the relevant form. The forms vary according to who you're serving the demand on and the circumstances surrounding the debt.
If you're serving a demand on an individual, including a sole trader, you need to use the appropriate forms. The Department for the Economy (DfE) provides statutory forms that you can download, including:
- Form 6.01 - to be used for a debt for a specific amount which is payable now. Download form 6.01 (PDF, 163K).
- Form 6.02 - to be used for a debt of a specific amount which is payable now following a judgement or order of court. Download form 6.02 (PDF, 32K).
- Form 6.03 - to be used for a debt that is payable in the future. Download form 6.03 (PDF, 31K).
Form 4.01 should be used in the case of a debt due from a registered or unregistered company.
If you own a business that has been served a statutory demand, see what to do if you are served with a statutory demand.
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Proof of serving a statutory demand
When you need to prove you have served a statutory demand, and when you may need a statement of truth
If the debtor does not pay the statutory demand and you intend to carry on with debt-recovery proceedings, you will need to prove you have served the demand. One option is to employ a process server. A process server serves court and legal documents on behalf of:
- solicitors
- lawyers
- local authorities
- government agencies
- companies
- private individuals
If you're intending to present a petition for a bankruptcy order based on a statutory demand, the total debt must be more than £5,000. If you're intending to present a petition for a winding-up order based on a statutory demand, the total debt must be more than £750. However, a number of creditors for smaller amounts can put their claims together to reach this minimum.
You can ask the High Court to make a bankruptcy order or winding-up order:
- if the debtor does not settle the debt or reach an agreement for payment within 21 days from the date of service of the statutory demand, or
- if the debtor is an individual, they do not ask the Court to set aside (dismiss) the demand within 18 days from the date of service of the statutory demand, or
- if the debtor is a company, an injunction is not sought to prevent the company being wound up or placed in administration
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What to do if you are served with a statutory demand
Your options if you receive a statutory demand, and the grounds for a demand to be dismissed
You should never ignore a statutory demand. If you are an individual and the debt is for £5,000 or more, it could lead to you being made bankrupt. If you own a company and the debt is for £750 or more it could lead to your company being wound up by the High Court.
To avoid this, you must comply with the statutory demand within 21 days. You can either settle the debt or secure it by reaching an agreement for payment. If you dispute it, you should take action to stop the creditor presenting a bankruptcy or winding-up petition.
Disagreeing with a statutory demand
If you are an individual you have 18 days from when the statutory demand is served on you to apply to the High Court for the statutory demand to be set aside - dismissed or cancelled. If the debt is owed by a company you own you should seek legal advice about obtaining an injunction to prevent the company being wound up or placed in administration at the earliest opportunity.
Application to set aside a statutory demand
If you want to apply to set aside a statutory demand, and the debt is owed by you personally and not by a company you must apply to the High Court using form 6.04 and form 6.05. The application must be accompanied by four copies. The Department for the Economy (DfE) provides links to all insolvency and bankruptcy forms.
From the time you file the application to set aside the statutory demand the deadline for you to comply with it stops running.
Provided an application to set aside the statutory demand is not dismissed immediately, the Court will fix a time for hearing the application, enter this each of the four copies of the application and seal and return them to you. You must then give at least seven days' notice of the hearing to:
- the creditor
- whoever is named in the statutory demand as the person with whom the debtor may enter into communication
by sending them a sealed copy of the application.
Setting aside a statutory demand (if you owe the debt as an individual)
The High Court has various grounds for setting aside a statutory demand - it may grant an application for setting aside if:
- the debtor appears to have a counter-claim, set-off or cross demand equal to or greater than the debt they owe
- the debt is disputed on grounds the Court considers to be substantial
- it appears that the creditor has not disclosed some security or the Court is satisfied that the value of the security is greater than or equal to the amount claimed
- the Court is satisfied on other grounds that the demand ought to be set aside
If the High Court dismisses your application, the deadline for you to pay or secure the debt will restart from the day your application is dismissed. The Court will make an order authorising the creditor to present a bankruptcy petition either forthwith or from a specified date and you must send a copy of this order to the creditor who served the statutory demand on you.
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Dealing with unresolved Insolvency Service complaints after the initial response
In this guide:
- Complain against an insolvency practitioner or the Insolvency Service
- Complaints against the Insolvency Service
- Dealing with unresolved Insolvency Service complaints after the initial response
- Taking your case to the Ombudsman
- How the Insolvency Service responds to complaints
- How to complain about an insolvency practitioner
- What to consider before making a complaint
- How to make a complaint about an authorised insolvency practitioner
- Directory of authorised professional bodies
Complaints against the Insolvency Service
How to complain about The Insolvency Service, who to complain to and what you should include in your complaint.
You should inform the Insolvency Service if you are dissatisfied with the service you receive from them. They will then try to resolve your complaint and ensure it does not recur.
Steps in resolving your complaint
You may be able to resolve a complaint by taking it up immediately with the individual you have been dealing with, or with their immediate manager.
If you cannot resolve the problem there and then you should contact the Customer Relations Officer.
You can also register a complaint by phone, although you may have to set out the details of your complaint in writing.
You can contact the Customer Relations Officer by calling the Insolvency Service on Tel 028 9054 8531. Alternatively, you can email insolvency@economy-ni.gov.uk.
What will happen next?
The Customer Relations Officer will investigate your complaint and will give you a full reply within 10 working days. If that is not possible he/she will issue a letter to you explaining why and stating when he/she will send a full reply.
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Dealing with unresolved Insolvency Service complaints after the initial response
What to do if your complaint is unresolved and how to complain.
If you have informed the Insolvency Service that you are dissatisfied with its service and remain dissatisfied after you receive the initial response to your complaint, you should write to the Director of the Insolvency Service, Mr Richard Monds.
Mr Richard Monds
The Insolvency Service
Fermanagh House
Ormeau Avenue
Belfast
BT2 8NJTel No: 028 9054 8531
Email: insolvency@economy-ni.gov.uk
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Taking your case to the Ombudsman
What the Parliamentary Ombudsman is responsible for, what they can do, and how to contact them.
If you remain dissatisfied you can refer your complaint to the Northern Ireland Public Services Ombudsman (NIPSO). If you do wish to make a complaint, this should be done within 6 months.
The Ombudsman can only enquire into the administrative functions undertaken by staff in their dealings with you. The Ombudsman cannot investigate how a decision was made in a bankruptcy or liquidation, as this would be a matter to be determined by the High Court.
You may contact the Ombudsman at:
Freepost NIPSO or The Northern Ireland Public Services Ombudsman
Progressive House
33 Wellington Place
Belfast
BT1 6HNTelephone: 028 9023 3821 or Freephone: 0800 343 424
Text Phone: 028 9089 7789
Email: nipso@nipso.org.ukor by calling, between 9am and 5pm, Monday to Friday at the above address.
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How the Insolvency Service responds to complaints
Receiving written statements of apology, claiming back your costs or damages, and other types of complaint.
If the Insolvency Service agrees with your complaint and admits to the error, you can expect any - or a combination - of the following written statements:
- an apology
- an explanation
- assurance that the error will not happen again
- details of actions taken to put things right
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How to complain about an insolvency practitioner
How to complain about an insolvency practitioner, who to complain to, and what you should include in your complaint.
Whether you are a creditor or debtor, you may need an insolvency practitioner (IP) to act as:
- a trustee in bankruptcy
- an administrator of a deceased insolvent estate
- a liquidator
- a provisional liquidator
- an administrator
- an administrative receiver
- a nominee or supervisor of a voluntary arrangement
- a trustee of a partnership
A person who acts as a liquidator, trustee in bankruptcy, administrative receiver, administrator or supervisor under a voluntary arrangement must be authorised to act as an IP. The authorisation process was introduced to ensure the suitability of those who are authorised to act as IPs.
Authorisation may be made by one of five professional bodies recognised by the Department for the Economy (DfE) as being competent to do so.
In carrying out their duties, IPs must comply with several statutory requirements and follow best practice and ethical guidance.
If you are unhappy with how an IP has carried out their services or duties, you should contact their authorising body. See what to consider before making a complaint.
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What to consider before making a complaint
Details you should get from an insolvency practitioner prior to making a complaint and who you should complain to.
As a creditor or a debtor, if you are unhappy about the conduct of an insolvency practitioner (IP), you may first be able to resolve your complaint by taking it up with the IP concerned.
If you cannot resolve your complaint directly with the IP and you consider that they are acting 'unprofessionally, improperly or unethically', you can make a complaint to the appropriate authorising body or Complaints Gateway. For a full list and contact details of these bodies see the directory of authorised professional bodies.
An IP should give details of their authorising body on request. Alternatively, you can find this information:
- on the Insolvency Service's searchable database of IPs
- by calling the Insolvency Service on Tel 028 9054 8531
- by emailing the Insolvency Service at insolvency@economy-ni.gov.uk
- by writing to the Insolvency Practitioner Unit
You can write to the Insolvency Practitioner Unit at:
Insolvency Practitioner Unit
The Insolvency Service
Fermanagh House
Ormeau Avenue
Belfast
BT2 8NJIf you are not sure who is acting as the IP for a particular case, you will need to supply the full name of the insolvency case when making your enquiry.
Limit of authorising bodies' powers
The Department for the Economy (DfE) or the authorising body cannot intervene directly in individual insolvencies, nor can they give directions in relation to the conduct of individual cases, or reverse or modify the decision of an IP.
Insolvency deals with a number of competing interests, most notably between the insolvent party and their creditors. Ultimately, commercial and other disputes may only be resolved by the courts. The authorising body's disciplinary procedures should not be regarded as an alternative to the powers available to individuals under the Insolvency (Northern Ireland) Order 1989.
Complaints against case administrators or case managers
The IP is the person who is responsible for the insolvency case and the staff that run it. Therefore, complaints against a case administrator or a case manager, for example, should be taken up with the relevant IP.
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How to make a complaint about an authorised insolvency practitioner
How to contact the Insolvency Practitioner Unit regarding complaints you may have about an insolvency practitioner.
To make a complaint about an insolvency practitioner (IP) authorised by a specific body, you should contact the relevant body. Each body will have its own complaints procedure and will explain how to make a complaint.
If the complaint relates to an Insolvency Practitioner authorised by the Law Society of Northern Ireland and insolvency procedures governed by Northern Ireland legislation, the complaint should be made to the Law Society Northern Ireland. The Law Society of Northern Ireland will have its own complaints procedure and will explain how to make a complaint.
The Insolvency Service takes steps to ensure that each of the professional bodies has a proper complaints procedure in force and that it complies with it. However, they have no power to review a professional body's decision and cannot substitute their judgment for that of the professional body in relation to individual complaints.
If the complaint relates to Insolvency procedures under the insolvency legislation of Great Britain and Northern Ireland and the Insolvency Practitioner is authorised by Chartered Accountants Ireland, Institute of Chartered Accountants in England & Wales, Institute of Chartered Accountants in Scotland, or the Insolvency Practitioners Association, the complaint should be made via the Complaints Gateway.
The Insolvency Service GB website provides guidance on how to complain about an insolvency practitioner.
What Complaints will the Gateway deal with?
The Gateway will deal with: complaints about an insolvency practitioner who has been formally appointed as office holder and also about work that may lead to an insolvency appointment.
The Gateway will not deal with: complaints about insolvency practitioners licensed by the Law Society of Northern Ireland.
Gateway Contact Details
Email: insolvency.enquiryline@insolvency.gov.uk
Post: The Insolvency Service
IP Complaints
3rd Floor
1 City Walk
Leeds
LS11 9DATelephone: 0300 6780015
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Directory of authorised professional bodies
Contact details of authorised professional bodies, and information on what they are responsible for.
There are five professional bodies who can authorise insolvency practitioners (IPs), including:
- The Insolvency Practitioners Association (IPA) is a membership body for those in insolvency practice who promote and maintain performance standards and professional conduct levels for those involved in the insolvency sector. Read about the work and services of the IPA.
- Institute of Chartered Accountants Ireland is a professional body of accountants that oversees the professional conduct of accountants in Ireland. Find information about Chartered Accountants Ireland.
- Institute of Chartered Accountants in England & Wales (ICAEW) is a professional body of accountants that oversees the professional conduct of accountants in England & Wales. Find out more about ICAEW.
- Institute of Chartered Accountants in Scotland (ICAS) is a professional body of accountants that oversees the professional conduct of accountants in Scotland. Find out more about ICAS.
- Complaints about Solicitor Insolvency Practitioners in Northern Ireland are handled by the Law Society of Northern Ireland. They provide a free and independent service for people dissatisfied with their representatives' services. Find out how to complain about a solicitor.
The Law Society of Northern Ireland investigates complaints about Solicitor Insolvency Practitioners in Northern Ireland. You can contact the Law Society of Northern Ireland on Tel 028 9023 1614.
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Employment Agency Inspectorate: prosecutions
In this guide:
- Employment agencies and employment businesses: record keeping
- Employment agencies and employment businesses: keeping work-seekers' records
- Employment agencies and businesses: keeping hiring company records
- Keeping records for multiple employment agencies
- How long to store employment agency and business records
- Employment Agency Inspectorate: compliance and enforcement
- Employment agencies: penalties for non-compliance
- Employment Agency Inspectorate: prosecutions
Employment agencies and employment businesses: keeping work-seekers' records
Guidance on the types of records employment agencies and employment businesses need to keep in relation to work-seekers.
There are certain records you must keep when running an employment agency or business about applications from work-seekers.
However, you are not required to keep the details of a work-seeker if you take no action to find them work. For example, if you receive a high volume of speculative CVs, which are not used, records need not be retained on each work-seeker whose CV is not used.
Records data you must keep
You must keep the following records on work-seekers you find, or attempt to find, work for:
- the date their application was received
- their name, address, and, if under 22 years old, their date of birth as well
- any terms which apply, or will apply, between the agency or employment business and the work-seeker
- any document recording variation to the terms between the employment agency or business
- details of their training, experience, qualifications, and any authorisation to undertake particular work (and copies of any documents provided to you relating to this)
- details of any requirements specified by the work-seeker in relation to taking up employment
- names of hirers to whom the work-seeker is introduced or supplied
- details of any resulting engagement and the date from which it takes effect
- a copy of any contract between the work-seeker and a hirer that you entered into on the work-seekers behalf
- the date any applications are withdrawn or contracts are terminated
- details of enquires about the work-seeker and the position concerned - with copies of all relevant documents and dates they were received or sent
Charging fees and records you must keep
If you are permitted to charge fees to work-seekers (ie agencies in the entertainment sector), you should also keep records of either:
- the dates of requests for fees from the work-seeker and receipts of fees or payments, with copy statements or invoices, numbers, and amounts, or
- statements of dates and amounts of sums deducted from the money you received on the work-seekers behalf when you operated a 'client account' to hold the work-seekers money
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Employment agencies and businesses: keeping hiring company records
Records that must be kept by employment agencies or employment businesses in contact with companies hiring new staff.
There are certain records you must keep when running an employment agency or business about any companies hiring staff who contact you with job vacancies.
Records you must keep when dealing with companies hiring staff
- The date their application is received.
- The hiring company's name and address, and the location of employment they are offering if different.
- Details of the job role or roles the hirer seeks to fill.
- Duration or likely duration of the job role.
- Experience, training, ability, qualifications, and authorisation are required either by the hiring company, by law, or by any professional body.
- The terms offered in respect of the job role or roles the hirer seeks to fill.
- Any other conditions attached to the job role or roles the hirer seeks to fill.
- Copy of the terms between the employment agency or business and the hiring company, and any document recording any variation on these terms.
- Names of job-seekers introduced to or supplied to the hiring company.
- Details of inquiries about the hiring company and the position the hirer seeks to fill, with copies of all relevant documents and dates of their receipt.
- Details of each resulting engagement and the date from which it takes effect.
- Dates of requests by the employment agency or business for fees or other payment from the hiring company and of receipt of such fees or other payments, and copies of statements or invoices.
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Keeping records for multiple employment agencies
The records that must be kept when dealing with more than one employment agency or employment business.
There are certain records you must keep when running an employment agency or business when more than one employment agency or employment business is involved with the work-seeker or hirer.
Records you must keep: multiple employment agencies
- names of any other agencies or employment businesses whose services the agency or employment business uses
- details of enquiries about that agency or employment business's suitability, with copies of all relevant documents and dates the enquiries were made and the answers received
- date and copy of any agreement with the other agency
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How long to store employment agency and business records
The length of time employment agency and employment business records must be kept for.
All the records relating to either work-seekers, hirers or situations where more than one employment agency or business is involved must be kept for at least one year after their creation.
Records relating to applications from hirers and work-seekers must be retained for at least one year following the date that the agency or employment business last provided its services to that work-seeker or hirer.
If you run a modelling or entertainment agency, client account records must be kept for a minimum of six years. For further information see entertainment and modelling agencies.
You can keep records at the premises where you trade or elsewhere. You must make sure they are readily accessible and can be delivered to the trading premises to which they relate - ie the premises at which the work-seeker/hirer is registered or employed, or premises you carry out the business with any other employment agency or employment business.
If a request for records is made by an Employment Agency Inspectorate inspector they must be delivered no later than the end of the second business day following the day the request for them is made. For example, if a request for records is made on a Monday, you must be able to deliver them by the end of Wednesday.
Records can be kept in electronic form provided they are capable of being reproduced in a legible form.
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Employment Agency Inspectorate: compliance and enforcement
The role of the Employment Agency Inspectorate in ensuring employment agencies and businesses comply with the law.
The Department for the Economy's Employment Agency Inspectorate (EAI) is responsible for regulating the conduct of employment agencies and employment businesses in Northern Ireland.
The EAI's main way to check that employment agencies and businesses are complying with the law is by sending inspectors to visit the agency or business and carry out an inspection.
EAI inspectors investigate complaints, follow up allegations of misconduct, and undertake targeted checks of employment agencies and businesses.
All EAI inspectors carry official identification. They are able to enter domestic or commercial premises that they have reason to believe are used, or have been used, for the purposes of an employment agency or business. They have powers to inspect those premises and any records or documents necessary to ensure compliance with The Employment (Miscellaneous Provisions) (Northern Ireland) Order 1981 (as amended) and The Conduct of Employment Agencies and Employment Businesses Regulations (Northern Ireland) 2005 (as amended).
Inspectors may require proof to decide whether employment agencies and businesses are complying with their legal obligations. They can specifically request documents and financial records to ensure compliance while they are on the premises. Inspectors may also copy documents, or remove documents for the purposes of copying them or request in writing any record, document, or information be provided to them at a time and place of their choice so avoiding the need to revisit the premises.
For the definitions of an employment business and an employment agency, see employment agencies and employment businesses.
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Employment agencies: penalties for non-compliance
Action that can be taken by the Employment Agency Inspectorate when an employment agency does not comply with its legal duties.
Employment Agency Inspectorate (EAI) inspectors will inform the employment agency or business of instances of non-compliance and explain what their legal requirements are.
If an employment agency or business is not complying with their legal obligations they will be sent an infringement letter detailing the issues which require their attention in order to achieve compliance, and the steps needed to correct them. You will be required to provide evidence that you have addressed the non-compliance issues accordingly. There may be a follow-up inspection by the EAI to ensure that remedial action has been taken.
See EAI legislation and enforcement.
Penalties for serious non-compliance issues
If the matter is particularly serious or the employment agency or business does not take corrective action, the EAI will consider recommending a prosecution and/or making an application for a Prohibition Order in an Industrial tribunal.
Certain breaches of the legislation are criminal offences that can be tried in the Magistrates' Court, where the maximum fine is £5,000 for each offence, or in the Crown Court where the fine is unlimited.
The EAI can make an application to an Industrial Tribunal for a Prohibition Order on account of a person's misconduct or unsuitability. The maximum ban is ten years.
See the EAI enforcement policy.
If you have a question about an EAI inspection or any other related topic, you can call the Employment Agency Inspectorate Helpline on Tel 028 9025 7796 or email eai@economy-ni.gov.uk. They will take note of the points you raise, seek further advice if necessary, and advise appropriately.
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Employment Agency Inspectorate: prosecutions
Steps taken when employment businesses or agencies are prosecuted by the Employment Agency Inspectorate.
The Employment Agency Inspectorate (EAI) can refer cases for prosecution where a person breaches the requirements of the 1981 Order or Conduct Regulations while running an employment agency or employment business.
This can include anyone who:
- breaches the ban on charging fees to workers
- fails to comply with any of the conduct regulations
- makes, causes to be made, or knowingly allows false entries to be made in any record or document that has to be kept under the 1981 Order or Conduct Regulations
- doesn't comply with a prohibition order without a reasonable excuse
In addition, any person who obstructs an officer in carrying out their duty will be guilty of an offence and liable to a fine not exceeding £1,000.
Prohibition orders
A prohibition order may either:
- prevent a person from running an employment agency or business or any version of these specified in the order
- impose conditions under which they may be allowed to run an employment agency or business
Read further guidance on the Employment Agency Inspectorate.
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Employment agencies: penalties for non-compliance
In this guide:
- Employment agencies and employment businesses: record keeping
- Employment agencies and employment businesses: keeping work-seekers' records
- Employment agencies and businesses: keeping hiring company records
- Keeping records for multiple employment agencies
- How long to store employment agency and business records
- Employment Agency Inspectorate: compliance and enforcement
- Employment agencies: penalties for non-compliance
- Employment Agency Inspectorate: prosecutions
Employment agencies and employment businesses: keeping work-seekers' records
Guidance on the types of records employment agencies and employment businesses need to keep in relation to work-seekers.
There are certain records you must keep when running an employment agency or business about applications from work-seekers.
However, you are not required to keep the details of a work-seeker if you take no action to find them work. For example, if you receive a high volume of speculative CVs, which are not used, records need not be retained on each work-seeker whose CV is not used.
Records data you must keep
You must keep the following records on work-seekers you find, or attempt to find, work for:
- the date their application was received
- their name, address, and, if under 22 years old, their date of birth as well
- any terms which apply, or will apply, between the agency or employment business and the work-seeker
- any document recording variation to the terms between the employment agency or business
- details of their training, experience, qualifications, and any authorisation to undertake particular work (and copies of any documents provided to you relating to this)
- details of any requirements specified by the work-seeker in relation to taking up employment
- names of hirers to whom the work-seeker is introduced or supplied
- details of any resulting engagement and the date from which it takes effect
- a copy of any contract between the work-seeker and a hirer that you entered into on the work-seekers behalf
- the date any applications are withdrawn or contracts are terminated
- details of enquires about the work-seeker and the position concerned - with copies of all relevant documents and dates they were received or sent
Charging fees and records you must keep
If you are permitted to charge fees to work-seekers (ie agencies in the entertainment sector), you should also keep records of either:
- the dates of requests for fees from the work-seeker and receipts of fees or payments, with copy statements or invoices, numbers, and amounts, or
- statements of dates and amounts of sums deducted from the money you received on the work-seekers behalf when you operated a 'client account' to hold the work-seekers money
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Employment agencies and businesses: keeping hiring company records
Records that must be kept by employment agencies or employment businesses in contact with companies hiring new staff.
There are certain records you must keep when running an employment agency or business about any companies hiring staff who contact you with job vacancies.
Records you must keep when dealing with companies hiring staff
- The date their application is received.
- The hiring company's name and address, and the location of employment they are offering if different.
- Details of the job role or roles the hirer seeks to fill.
- Duration or likely duration of the job role.
- Experience, training, ability, qualifications, and authorisation are required either by the hiring company, by law, or by any professional body.
- The terms offered in respect of the job role or roles the hirer seeks to fill.
- Any other conditions attached to the job role or roles the hirer seeks to fill.
- Copy of the terms between the employment agency or business and the hiring company, and any document recording any variation on these terms.
- Names of job-seekers introduced to or supplied to the hiring company.
- Details of inquiries about the hiring company and the position the hirer seeks to fill, with copies of all relevant documents and dates of their receipt.
- Details of each resulting engagement and the date from which it takes effect.
- Dates of requests by the employment agency or business for fees or other payment from the hiring company and of receipt of such fees or other payments, and copies of statements or invoices.
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Keeping records for multiple employment agencies
The records that must be kept when dealing with more than one employment agency or employment business.
There are certain records you must keep when running an employment agency or business when more than one employment agency or employment business is involved with the work-seeker or hirer.
Records you must keep: multiple employment agencies
- names of any other agencies or employment businesses whose services the agency or employment business uses
- details of enquiries about that agency or employment business's suitability, with copies of all relevant documents and dates the enquiries were made and the answers received
- date and copy of any agreement with the other agency
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How long to store employment agency and business records
The length of time employment agency and employment business records must be kept for.
All the records relating to either work-seekers, hirers or situations where more than one employment agency or business is involved must be kept for at least one year after their creation.
Records relating to applications from hirers and work-seekers must be retained for at least one year following the date that the agency or employment business last provided its services to that work-seeker or hirer.
If you run a modelling or entertainment agency, client account records must be kept for a minimum of six years. For further information see entertainment and modelling agencies.
You can keep records at the premises where you trade or elsewhere. You must make sure they are readily accessible and can be delivered to the trading premises to which they relate - ie the premises at which the work-seeker/hirer is registered or employed, or premises you carry out the business with any other employment agency or employment business.
If a request for records is made by an Employment Agency Inspectorate inspector they must be delivered no later than the end of the second business day following the day the request for them is made. For example, if a request for records is made on a Monday, you must be able to deliver them by the end of Wednesday.
Records can be kept in electronic form provided they are capable of being reproduced in a legible form.
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Employment Agency Inspectorate: compliance and enforcement
The role of the Employment Agency Inspectorate in ensuring employment agencies and businesses comply with the law.
The Department for the Economy's Employment Agency Inspectorate (EAI) is responsible for regulating the conduct of employment agencies and employment businesses in Northern Ireland.
The EAI's main way to check that employment agencies and businesses are complying with the law is by sending inspectors to visit the agency or business and carry out an inspection.
EAI inspectors investigate complaints, follow up allegations of misconduct, and undertake targeted checks of employment agencies and businesses.
All EAI inspectors carry official identification. They are able to enter domestic or commercial premises that they have reason to believe are used, or have been used, for the purposes of an employment agency or business. They have powers to inspect those premises and any records or documents necessary to ensure compliance with The Employment (Miscellaneous Provisions) (Northern Ireland) Order 1981 (as amended) and The Conduct of Employment Agencies and Employment Businesses Regulations (Northern Ireland) 2005 (as amended).
Inspectors may require proof to decide whether employment agencies and businesses are complying with their legal obligations. They can specifically request documents and financial records to ensure compliance while they are on the premises. Inspectors may also copy documents, or remove documents for the purposes of copying them or request in writing any record, document, or information be provided to them at a time and place of their choice so avoiding the need to revisit the premises.
For the definitions of an employment business and an employment agency, see employment agencies and employment businesses.
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Employment agencies: penalties for non-compliance
Action that can be taken by the Employment Agency Inspectorate when an employment agency does not comply with its legal duties.
Employment Agency Inspectorate (EAI) inspectors will inform the employment agency or business of instances of non-compliance and explain what their legal requirements are.
If an employment agency or business is not complying with their legal obligations they will be sent an infringement letter detailing the issues which require their attention in order to achieve compliance, and the steps needed to correct them. You will be required to provide evidence that you have addressed the non-compliance issues accordingly. There may be a follow-up inspection by the EAI to ensure that remedial action has been taken.
See EAI legislation and enforcement.
Penalties for serious non-compliance issues
If the matter is particularly serious or the employment agency or business does not take corrective action, the EAI will consider recommending a prosecution and/or making an application for a Prohibition Order in an Industrial tribunal.
Certain breaches of the legislation are criminal offences that can be tried in the Magistrates' Court, where the maximum fine is £5,000 for each offence, or in the Crown Court where the fine is unlimited.
The EAI can make an application to an Industrial Tribunal for a Prohibition Order on account of a person's misconduct or unsuitability. The maximum ban is ten years.
See the EAI enforcement policy.
If you have a question about an EAI inspection or any other related topic, you can call the Employment Agency Inspectorate Helpline on Tel 028 9025 7796 or email eai@economy-ni.gov.uk. They will take note of the points you raise, seek further advice if necessary, and advise appropriately.
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Employment Agency Inspectorate: prosecutions
Steps taken when employment businesses or agencies are prosecuted by the Employment Agency Inspectorate.
The Employment Agency Inspectorate (EAI) can refer cases for prosecution where a person breaches the requirements of the 1981 Order or Conduct Regulations while running an employment agency or employment business.
This can include anyone who:
- breaches the ban on charging fees to workers
- fails to comply with any of the conduct regulations
- makes, causes to be made, or knowingly allows false entries to be made in any record or document that has to be kept under the 1981 Order or Conduct Regulations
- doesn't comply with a prohibition order without a reasonable excuse
In addition, any person who obstructs an officer in carrying out their duty will be guilty of an offence and liable to a fine not exceeding £1,000.
Prohibition orders
A prohibition order may either:
- prevent a person from running an employment agency or business or any version of these specified in the order
- impose conditions under which they may be allowed to run an employment agency or business
Read further guidance on the Employment Agency Inspectorate.
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