Tenancy Deposit Scheme

In this guide:

  • Tenancy Deposit Scheme

    Landlords are required to protect the tenant's deposit in a scheme.

    The law on private renting in Northern Ireland changed on 1 April 2023. For further details read the Private Tenancies Act (Northern Ireland) 2022.

    If you are a landlord or letting agent in Northern Ireland and take a deposit on a private tenancy on or after 1 April 2013, then you are required to protect the deposit within 28 calendar days of receiving it using either an insurance or custodial-based protection scheme.

    From 1 April 2023, you must not ask for or retain a deposit that is more than one month's rent.

    You must also provide certain information about which Tenancy Deposit Scheme is protecting it and you must serve this on your tenants within 35 calendar days of receiving the deposit - this is called 'Prescribed Information'.

    Three organisations have been appointed by the Northern Ireland Executive to administer the scheme and further information can be found on each of their websites:

    Guidance for tenants

    Tenants can read full details of how the Tenancy Deposit Scheme works.

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  • Registering as a landlord

    All landlords in Northern Ireland must register for the Landlord Registration Scheme.

    The law on private renting in Northern Ireland changed on 1 April 2023. For further details read the Private Tenancies Act (Northern Ireland) 2022.

    Landlord Registration Scheme

    The Landlord Registration Scheme collects and maintains up-to-date and accurate information on landlords and their properties. All landlords with properties in Northern Ireland must be registered with the scheme and have a Landlord Registration certificate. The certificate is valid for three years.

    Who has to register?

    All landlords who let properties under private tenancy in Northern Ireland must register for the Landlord Registration Scheme. You must provide accurate and up-to-date information about yourself and your properties. All joint owners of a property that is let need to register separately.

    Renewing your registration

    The landlord registration certificate is valid for three years after which you must renew your landlord registration. 

    Register as a landlord or renew your landlord registration.

    How much does it cost?

    You only pay one fee regardless of the number of properties you own:

    • the online registration fee is £70
    • the paper/non-electronic based registration fee is £80

    Who is exempt from the registration fee?

    As a landlord, you are exempt from the registration fee if you have paid to register a house in multiple occupation which is registered under a Houses in Multiple Occupation Registration Scheme.

    Penalties

    If you do not complete your registration, you will be committing an offence and may be issued with a penalty of between £500 and £2,500.

    Read further information on the registering as a landlord.

    Information for landlords who use agents

    If someone else looks after the day to day management of your property or if the house is sub-let, you, as the landlord, will still have responsibility for and control of the property. Your property will still have to be registered under the Landlord Registration Scheme.

    Read further information for landlords who use agents.

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  • Register a house in multiple occupation

    Houses rented to 3 or more unrelated people must be registered as an HMO.

    The law on private renting in Northern Ireland changed on 1 April 2023. For further details read the Private Tenancies Act (Northern Ireland) 2022.

    If you rent out a property to 3 or more unrelated people who share the bathroom or toilet and kitchen, you must register it as a house in multiple occupation (HMO). An HMO, also known as a house share, must meet certain requirements and be registered with your local council.

    Houses in Multiple Occupation.

    Your responsibilities as a landlord

    As a landlord of an HMO, you must:

    • ensure the property is not overcrowded
    • make sure the property is fit for multiple occupants, ie there is enough cooking space and washing facilities
    • provide your local council with all the necessary information about your HMO

    HMOs - advice for landlords. 

    Fees for HMOs

    You'll have to pay a fee for registration and for any future renewals. Registration is usually valid for 5 years, after this time you can make a renewal. The cost is based on the number of occupants at the property; the more occupants there are, the higher the fee will be. HMO advice for landlords.

    How to register your HMO

    You can register your HMO by contacting your local council. Find contact details of local councils in Northern Ireland. 

    Fines and penalties

    If you breach any of your agreements with your local council, it may result in a fine, including:

    • up to £1,000 for failing to provide the information requested
    • up to £5,000 for providing false information
    • up to £2,500 if found guilty of overcrowding
    • up to £5,000 if someone is living in a part of the property that is deemed unfit for occupation (you'll then be charged up to 10% of the fine every day this continues)
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  • Certificate of fitness for rental properties

    To rent out a property, you must obtain a certificate of fitness from your local council.

    The law on private renting in Northern Ireland changed on 1 April 2023. For further details read the Private Tenancies Act (Northern Ireland) 2022.

    If you want to rent out a property, you may have to apply to your local council for a certificate of fitness. The certificate of fitness shows that a house is suitable for human habitation and allows you to charge rent at market price.

    Applying for a certificate of fitness

    Contact the Environmental Health Department of your local council to request a fitness inspection. Find local council contact details in Northern Ireland.

    A fee of £50 will be charged for the initial inspection. You will have to complete an application form, providing certain information about your property, including when it was built, the number of rooms, and the facilities provided. This fee will not be refunded if it turns out your property does not require a certificate of fitness, so be sure to check your property's particulars against the exemptions above.

    The property inspection

    The Environmental Health Officer (EHO) who carries out the inspection will assess the property to ensure that it meets the fitness standard and is fit for human habitation. If the property passes the inspection you will receive a certificate of fitness and be free to charge tenants at a market rate.

    If your property fails the inspection, you will receive a schedule of work that will bring the property up to standard. Until this work is completed and the property is re-inspected (for a £100 fee), it will become rent-controlled and the Rent Officer for Northern Ireland will restrict how much rent you are allowed to charge.

    Who is exempt?

    You don't need to apply for a certificate of fitness if:

    • the tenancy began before 1 April 2007
    • a renovation or houses in multiple occupation (HMO) grant has been paid by the Northern Ireland Housing Executive (NIHE) (this only applies for a period of ten years from the date of the grant)
    • the property is registered with NIHE as an HMO, see register a house in multiple occupation
    • the property was formerly let under a protected or statutory tenancy where a regulated rent certificate has been issued (this only applies for a period of ten years from the date of issue of the certificate)

    Fines and penalties

    If you fail to apply for the inspection of a qualifying property within 28 days of a new tenancy being granted, you may be fined up to £2,500.

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  • Rental property health and safety

    Landlords' health and safety responsibilities when letting property.

    The law on private renting in Northern Ireland changed on 1 April 2023. For further details read the Private Tenancies Act (Northern Ireland) 2022.

    As a landlord, you are responsible for ensuring the safety of your property. Aside from the general requirements needed for a certificate of fitness for rental properties, you must also meet the following safety requirements.

    Electrical safety in rental properties

    All mains electrical equipment, new or second-hand, that you supply with the accommodation must be safe and adequate for the needs of your tenant. You must meet the requirements of regulations for supplying electrical equipment. Most equipment with CE marking will satisfy the requirement, as long as they remain in good working order.

    Electrical safety: advice for landlords.

    Furniture safety in rental properties

    If you are providing furnished accommodation, all furniture you supply must comply with fire safety regulations. Many domestic fires start with soft furnishings and toxic fumes given off when upholstery material burns can be fatal; regulations exist to reduce this risk.

    Gas safety in rental properties

    If your property has gas heating or any gas appliances, you are legally required to have the boiler and any gas appliances inspected every year.

    The inspection must be carried out by a Gas Safe registered engineer. Gas safety information for landlords.

    Carbon Monoxide has no smell, taste or colour, but it is extremely dangerous and can be fatal. If you install a new or replacement fuel-burning appliance, whether it is gas, coal or oil fired you are legally required to install a carbon monoxide detector in the room where the appliance is located.

    Fire alarms in rental properties

    If you're building a new property to rent out, or converting a new property you'll have to install fire alarms to comply with building regulations. If your property has three or more non-related tenants (an HMO) you are legally required to install a fire alarm. There is no legal requirement for non-HMO properties, however, landlords should install fire alarms to protect any tenants living there. Failing to install a fire alarm could invalidate your insurance policy. Fire safety advice.

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  • Landlords’ responsibilities

    Rules that landlords must follow when letting out property and their obligations to tenants.

    The law on private renting in Northern Ireland changed on 1 April 2023. For further details read the Private Tenancies Act (Northern Ireland) 2022.

    As a landlord, there are some rules you must follow and certain obligations you have to your tenants.

    Requirements for smoke, heat and carbon monoxide alarms

    New regulations were introduced on Thursday 30 May 2024 to set a minimum standard for smoke, heat and carbon monoxide alarms in private rental properties. 

    Landlords' responsibilities for alarm units

    It is the responsibility of the landlord to:

    • install and keep in proper working order sufficient alarms for detecting smoke, heat and carbon monoxide within any property that they rent out to tenants
    • repair or replace any alarm that they have been informed of that is faulty
    • ensure that any alarm units (smoke, heat & carbon monoxide) that are bought/installed are marked/referenced as being British Standard compliant
    • ensure that if any alarms are to be hardwired into the main electrical installation, that work is undertaken by a qualified electrician
    • confirm the tenant is satisfied all alarms are in working order on the commencement of any tenancy
    • advise tenants that they need to regularly test the alarms according to the manufacturer’s instructions, and to report any faults to the landlord

    Read full details on landlords' responsibilities for alarm units in private rental properties.

    Compliance dates

    Existing tenancies granted before Sunday 1 September 2024 must comply by Sunday 1 December 2024. New tenancies granted on or after Sunday 1 September 2024 must be compliant on the date the new tenancy is granted.

    Read guidance notes on the Smoke, Heat and Carbon Monoxide Alarms for Private Tenancies Regulations (Northern Ireland) 2024.

    Repairs in rental properties

    In the day-to-day maintenance of the property, you are responsible for any repairs to the structure of the property and any furnishings or equipment supplied with the property. The tenant is responsible for any repairs to their belongings or damage that is their fault.

    Records landlords must keep

    You are obliged to keep the following records:

    • a gas safety certificate, for any gas appliances on the property
    • an Energy Performance Certificate
    • information on the tenancy deposit protection scheme you've chosen to protect the tenant's deposit and some prescribed information relating to the deposit
    • an inventory

    You are advised to keep the following records:

    • a copy of the Tenancy Information Notice supplied to your tenant(s)
    • copies of any receipts for cash payments made by your tenant(s)

    Communication with tenants

    If you are planning any action that will impact your tenants, you should inform them in a timely manner. Let your tenants know in advance of any of the following:

    • repairs and improvements to the property
    • sale of the property/the property being repossessed
    • you or anyone else entering the property (normally you will need the tenant's permission)

    It is important that your tenants are able to contact you when a problem arises and that you respond within a reasonable time. Even if your property is managed by an agent, you still must give your name, a correspondence address, and telephone to the tenant in the Tenancy Information Notice.

    Deposits for private rental properties

    If you take a tenancy deposit for a private tenancy on or after 1 April 2013 you are legally obliged to protect this deposit in an approved scheme. If the deposit was taken before 1 April 2013 it does not need to be placed in a protection scheme, but you should keep it in a separate account, have clear records about when you received the deposit, and give your tenants a receipt. Read more about the Tenancy Deposit Scheme.

    From 1 April 2023, you cannot ask for or retain a tenancy deposit of more than one month's rent. See further information on changes to tenancy deposits.

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Should I rent or buy business property? (video)

In this guide:

  • Should I rent or buy business property? (video)

    Short video will help you decide whether renting or buying premises is best for your business needs.

    This short video (5 minutes, 48 seconds) will help you identify whether you should rent or buy business property.

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    Commercial rental property: landlord and tenant responsibilities
    Buying business property
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  • Advantages of renting commercial property

    The business benefits of renting property can range from better cashflow to having more flexibility if you need to relocate your business in the future.

    Buying business property is a big commitment and it's important to consider carefully whether renting property may be a better option for your business.

    Flexibility of renting business property

    Renting business premises can provide more flexibility for your business as it grows. You are not locked into property ownership and you can usually agree with your landlord on the length of the rental lease that you require, or have a break clause included in the lease. This will let you end the rental lease (usually on a specific date) if, for instance, you want to relocate. See business tenant's rights to end a tenancy.

    Renting a business property can also give you space for negotiation with the landlord. You or your agent can negotiate any aspect of the rental lease, either at the start or if you want to renew it after the rental lease ends.

    Financial benefits of renting business property

    From a financial perspective, renting property can make good business sense. Upfront costs for leasing premises are often relatively low, though you may pay a premium to purchase the lease. Sometimes you may also have to provide a refundable deposit. But generally renting ties up less capital than buying business property, freeing up cash that could be used elsewhere in the business. See renting business property: practicalities.

    If you rent your business property you are not exposed to interest rate rises, although your rent may rise periodically as a result of rent reviews. Always check to see how rent is reviewed before you sign the rental lease. See business leases: paying rent and rent reviews.

    There is also less potential for unexpected economic fluctuations such as a decrease in property value - unless you wish to sell the remaining term on your rental lease to someone else. Also, you will not have to pay Capital Gains Tax unless you decide to sell your rental lease for a premium.

    Maintenance responsibility in rented business property

    You may have less responsibility for the building if you rent rather than buy a business property, although this will depend on the terms of your rental lease. As a tenant you may have responsibility for repairs and maintenance inside the building but external maintenance is more likely to be the responsibility of the landlord, particularly in multi-occupancy premises. Be mindful that you may have to pay a service charge as part of your rental agreement. See commercial property: landlord and tenant responsibilities.

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  • Find commercial property to rent

    Your options to find suitable business premises to rent including how to use a commercial agent to search for you.

    There are a number of ways to search for appropriate business property to rent.

    How to find a business property to rent

    To begin your search for business property to rent you could consider:

    • using our commercial property finder tool
    • visiting a local estate agent in person
    • searching estate agent websites
    • touring your local area to see agents' letting boards outside the business property for let
    • property listings in local newspapers
    • your local council - through their Economic Development Unit
    • trade associations - if an existing member is retiring or selling up their business

    Commercial agents

    Another good way to find a suitable business property to rent is by appointing a commercial agent or commercial surveyor to search on your behalf. You can find a commercial surveyor near you.

    Commercial agents and surveyors have expertise in the business property market in the area and can keep you up to date with any new commercial property that comes onto the market for rent. They will also send you detailed specifications of a suitable property, which can be very useful, particularly if you are limited by time.

    You must pay a commission to a commercial agent for acting as an intermediary between you and the landlord or seller. You will need to fully brief the agent, manage the relationship well and maintain regular contact to ensure that they find you the most suitable property.

    When employing an agent to act on your behalf, you should also draw up a contract, even if the relationship is informal. This will help to set out expectations and clarify your legal obligations to them from the start. See sell through a commercial agent.

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  • Commercial property rental agreements

    An overview of the types of property rental agreements available to businesses looking to rent premises.

    You can rent business property by leasing it. If you require premises for a short term, for example, to complete an unusually large order, then consider a licence rather than a lease.

    Leasing business premises

    Leases typically have agreements of between three and 25 years and can offer long-term stability for your business.

    You will probably be able to negotiate the length of your rental lease with your landlord and should certainly check before signing the contract. You should also seek legal advice - see choose a solicitor for your business.

    Other than the rent itself, key areas of the contract that you should study include:

    • lease length
    • break clauses
    • service charges
    • dilapidations (an amount payable to the landlord at the end of the lease)
    • responsibility for maintenance and repairs to the building and external areas

    Lease length

    Rent is usually paid quarterly in advance. However, you may be able to pay monthly. This can form part of negotiations with your landlord. If your business is new, you may want to consider a short lease of three years or less. You may also want to ask for a break clause.

    Service charges in rental properties

    Check how much service charges are and which services they specifically cover, such as cleaning and heating. Establish what facilities you may be sharing with other tenants. Service charges are an additional cost to the rent and can be more expensive than if you organise them yourself.

    You have the right to ask the landlord for a summary of how the service charge is calculated and for any paperwork supporting the summary eg receipts. Your landlord must provide this information as it is a criminal offence not to. See service charges in commercial property.

    You have the right to remain in occupation of the premises and renew the lease once it expires unless you and your landlord have agreed otherwise. However, there are specific cases when the landlord can refuse to grant a renewal. See business leases: renewing and ending.

    Licensing business premises

    A licence could be of benefit to a small business looking for a short-term property rental solution, of up to one year. Licences generally offer more flexibility and can usually be terminated at short notice on both sides. However, you would not have an automatic right to renew a licence and it is always advisable to seek professional advice, eg from a chartered surveyor or solicitor before pursuing it.

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  • Renting commercial property: practicalities

    The costs, considerations and obligations of renting business property.

    There are a number of practical issues to consider when you rent a business property.

    Rental property contracts

    Contracts when renting business premises can be complex, so consider professional help from a solicitor or chartered surveyor. While this can be expensive, mistakes can be much more costly to remedy.

    You can find a surveyor in your area or find details of local solicitors.

    Planning permission for rental properties

    Before renting business premises, make sure you have planning permission to make any changes you need to the property. See alterations to rental properties. You should also investigate whether the building has asbestos.

    Find out if there are any restrictions on delivery or loading times that may affect your business. There may be other restrictions or covenants in the lease or imposed by the local council - for example, rubbish disposal, parking, noise, lighting, and litter. Find your local council in Northern Ireland.

    Land registration

    The Department of Finance provides guidance on how to register land in Northern Ireland, and the associated fees.

    Insurance for rental properties

    The business lease will state whether you or the landlord need to arrange insurance for the property. If the landlord arranges this, you will pay the premiums as part of the service charges. Therefore, you may need to take out additional insurance to cover risks, such as loss or damage to contents, which are not covered in the building policy. See insurance: business property and assets.

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    Insurance: business property and assets
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  • Costs when renting commercial property

    Financial commitments when renting business premises, including rent, bills and taxes.

    Your financial commitments when renting business property can include:

    • a premium to purchase the lease
    • rental costs
    • service charges
    • utility bills
    • maintenance and repair bills
    • a deposit - typically equivalent to three or six months' rent
    • stamp duty, which is payable on all commercial leases
    • business rates - estimate your rate bill

    Normally, the landlord will request references to confirm you are able to pay your rent and meet your rates liability. You may find it helpful to have a guarantor for your rent and other liabilities under the lease.

    Energy costs for rental properties

    All landlords of commercial buildings must provide prospective tenants with an Energy Performance Certificate (EPC). An EPC indicates how energy efficient a building and its services are and can act as a gauge of likely energy costs. See Energy Performance Certificates for business properties.

    Air conditioning and heating systems can have a significant effect on your overall energy bills. You can make substantial savings by keeping these well-maintained and having them inspected often by a qualified engineer. See use heating and hot water systems efficiently.

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  • Alterations to rental properties

    Issues to consider before you alter your rented business premises, such as planning permission, asbestos, and liability.

    There are a number of issues to consider before you alter the business premises that you are renting.

    Planning permission

    Planning permission is not always required if you wish to make alterations to the property, for example, if you want to make changes to the inside of the building or minor alterations to the outside. Also, a specific application is not needed if you want to put up low walls or fences, although you should always check whether building regulations are required by contacting the building control section at your local council.

    However, planning permission is generally required if you want to extend, convert or change the external nature of the premises. It is always a good idea to check with your local planning authority whether the development will require planning permission at the proposal stage. The majority of significant building work also has to conform to building regulations. Planning permission.

    Landlord's permission

    Before you start any alteration work, you should check the details of the rental lease. You may need to get permission from the landlord. Unless the lease expressly prohibits improvements, the landlord may not unreasonably withhold consent to tenants' improvements. Also, you should clarify whether you will be required to reinstate the property to its original condition before the agreement expires.

    Energy Performance Certificate

    If you change the number of units that the property is divided into (for example dividing one shop unit into two or merging two into one), which include fixed services for heating, hot water, air conditioning, or mechanical ventilation, an Energy Performance Certificate will be required when the work is completed. It is the responsibility of the person carrying out the building work to provide the certificate.

    Asbestos

    Before any alterations are made you should consider whether asbestos might be present within the property.

    Rateable value

    You should also check whether the works you are planning will alter your rateable value. The rateable value of business premises is based on their open market rental value. Changing your premises may affect this. See property changes and business rates.

    Repairs to rental properties

    You also need to be aware of the liability for repairs. If you rent workspace in multi-occupancy premises, liability for external repairs and maintaining common areas is likely to fall with the landlord. Check the terms of the lease to find out who is responsible.

    You should also check the rental agreement to see whether there is any repair work pending. You may decide to commission a survey and ensure that any such work is finished before the rental agreement is signed in order to avoid paying the bill.

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Deciding on the right premises for your business (video)

In this guide:

  • Business property specification

    Preparing a specification that sets out what you want when starting a search for commercial premises.

    Drawing up a list of what you need from your business premises is a good way to start your property search. This list is known as a property specification or property spec.

    Property specification

    Your property spec might list details on how the following requirements should be met when looking for suitable business premises.

    Property size and layout

    Do you want an open-plan style office space or individual rooms for more privacy? Do you need additional space for equipment, storage, meetings or socialising?

    Property appearance

    Both internally and externally. For example, do you need a visually attractive property both from the outside as well as the inside especially if clients and/or customers are going to be visiting your business property?

    Property structure

    Do you require any special structural property requirements such as high ceilings, upper-floor loading or reinforced foundations?

    Premises facilities

    You should consider the comfort of employees and visitors - including lighting, toilets, reception areas and kitchen facilities.

    Property utilities

    This can include things such as power and drainage, and any special requirements - for example, three-phase electricity. Take note of the power and heating/cooling requirements that you may need eg power points for computers and heating and air conditioning for staff and customer comfort. An older building may need to be rewired, a new heating or air conditioning system installed or additional toilet and kitchen facilities built. It is also a good idea to identify the broadband capabilities that you will require.

    Planning permission

    You should take into consideration that you may need to seek planning permission to use the property for your type of business.

    Access and parking

    Take into consideration access to the property, is it important for it to be near main roads and/or public transport? Is the property accessible for deliveries or customers, including disabled customers? In addition, do you have a requirement for car parking?

    Option to extend or make alterations

    Consider how flexible the property is so that you are able to make alterations or expand the property if required.

    Long-term business plans

    Look at your business plan and weigh up how the business property you choose fits into these plans and business direction.

    Property location

    You also need to think about where you want your property to be located - for detailed location factors you should consider, see choose the right location for your business premises.

    Property costs

    Your choice of commercial property will also depend on your budget. Whether you rent or buy business premises, costs can include:

    • initial purchase costs, including legal costs such as solicitor's fees and professional fees for surveyors
    • initial alterations, fitting out and decoration
    • any alterations required to meet building, health and safety and fire regulations
    • ongoing rent, service and utility charges, including water, electricity and gas
    • business rates
    • continuing maintenance and repairs
    • building and contents insurance

    Compare the costs of buying business property with the costs when renting commercial property.

    Energy performance of the property

    Sellers and landlords are obliged to provide prospective buyers or tenants with an Energy Performance Certificate (EPC). An EPC indicates how energy efficient a building and its services are and can act as a good indicator of likely energy costs. For more information, see Energy Performance Certificates for business properties.

    If your property requirements are too specific, you may find that your choice of premises is very limited or you cannot afford them. Think about which requirements are essential and which are desirable, and prioritise them accordingly to make your property decision.

    Working from home

    After drawing up your list of property requirements, you may decide that working from home could suit you better. However, there are important legal and practical issues you need to take into account - see use your home as a workplace for further guidance.

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  • Choose the right location for your business premises

    Identify the advantages and disadvantages when deciding on a suitable location for your commercial property.

    A good location for your business is vital, but choosing the right one can be something of a balancing act. Ideally, the location should be convenient for your customers, employees, and suppliers - without being too expensive for your business. You should weigh up the advantages and disadvantages of various locations when deciding on a suitable place for your business property.

    Location factors for business property

    In order to judge the best location for your business you should consider key location factors and how important each of these are for you and your business priorities. You should consider:

    Footfall

    Depending on the nature of your business, the amount of passing trade can have a huge impact on the success of your venture especially if your business operates in the retail sector.

    Competitors in the area

    Although some businesses, like estate agents, can benefit from being located in a cluster of similar businesses, for many others having too many close competitors can have a severe impact on sales and profitability. It is always worthwhile surveying the local area to see if there are potential competitors in the vicinity and considering how this could impact your trade.

    Transport links and parking

    Good public transport links and local parking facilities make it easier for employees and customers who don't live within walking distance to access your business.

    Delivery restrictions

    These can cause problems for your suppliers, so you'll need to make sure that your premises are easily accessible if you expect to have regular deliveries.

    Planning restrictions

    Make sure you check whether you're allowed to use the premises for the commercial purpose you have in mind.

    Business rates

    These can add greatly to the ongoing costs of locating in a particular area, which may make the premises less desirable from your point of view - see estimate your rate bill to get an idea of what you may have to pay.

    Local amenities

    Employees generally prefer working in areas with good local facilities, and you may need to make regular trips to the bank or a postal depot.

    Type of area

    The image of your business may well be affected by the nature of your location and whether crime or anti-social behaviour is .

    Making a decision

    Whatever option you go for, there are likely to be advantages and disadvantages to the business location that you choose. An office in a rural setting might be relaxing, but could be awkward for staff or suppliers making deliveries to access. Being right in the middle of the city could be very convenient, but might also be expensive in terms of property cost and business rates payable. It may also be costly and inconvenient for car parking within city or town centres.

    Location has a major impact on business costs. If you need property in a prime location the extra costs may be justified.

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  • Legal considerations when choosing business property

    Key legal obligations and restrictions to consider when choosing commercial premises.

    If you own or occupy a business property, you need to understand the legal obligations and restrictions that may affect you. For example:

    • The property must have planning permission that allows it to be used for your type of business.
    • You must comply with building, fire, and health and safety regulations. See fire safety and risk assessment.
    • Stamp duty is payable on commercial leases and you are likely to be liable for business rates, though in rented premises these may be paid by the landlord.
    • You are responsible for the health and safety of employees and visitors. See workplace welfare facilities and healthy working environment.
    • You also need to provide a suitable working environment.
    • If you provide goods or services to the public, you must take reasonable steps to make your premises accessible. See disabled access and facilities in business premises.
    • You need to comply with the terms of any lease or licence agreement. See commercial property: landlord and tenant responsibilities.
    • For some businesses, you may require a licence to operate or to sell certain products.
    • There may be restrictions on certain periods of time throughout the day or week when deliveries are allowed. There may also be limits on noise and pollution levels that you must meet. You may also have to consider how you or your customers dispose of waste.
    • Whatever premises you choose, you need to ensure that you are properly insured. See insurance: business property and assets.

    If you are in any doubt about your legal obligations, you should seek professional legal advice from your business adviser or solicitor. Choose a solicitor for your business.

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  • Deciding on the right premises for your business (video)

    Short video outlines key factors to consider when deciding on suitable business premises.

    Short video (2 minutes 30 seconds) outlines important factors to consider when making decisions about your business premises such as cost, location, facilities and infrastructure.

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  • Search for commercial property

    Specifying what you want when searching for business premises and where you can search for suitable commercial property.

    It's worth starting your property search by drawing up a business property specification or 'spec', clearly setting out your business property requirements. This will help distinguish between what is essential and what is desirable in a property for your business. It will also identify the order of priorities when it comes to factors influencing the type and location of the commercial property you desire.

    You can then circulate your property specification to estate agents and surveyors that handle commercial properties in your area. They can then let you know if any properties are currently available that match or come close to meeting your requirements.

    Searching for commercial property

    You can search for business property in Northern Ireland using our commercial property finder.

    You may also decide to search for suitable business premises yourself. Commercial property is listed online by estate agents on their own websites or on third-party property listing websites such as PropertyPal, Rightmove, Zoopla, or PrimeLocation, as well as many others.

    Check any potential properties against your specification and eliminate any premises that don't at least meet all your essential requirements. Then you can draw up a shortlist of potential business properties to visit.

    Professional advice

    At this stage, you may want to seek the advice of a surveyor or solicitor. For example, a surveyor can assess the condition of a property and give you an idea of their value. See buying commercial property: using a surveyor.

    When you're ready to make an offer or agree the terms of a lease, your solicitor can help negotiate the property deal and complete the legal work. See buying commercial property: using a solicitor.

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  • Six tips for choosing the right business property

    Six tips to help you find a suitable commercial property to buy or rent for your business.

    Top tips to help you find suitable commercial premises

    1. Draw up a list of what you need from your business premises

    How important is property size, layout, location, facilities, structural requirements, and parking to your business needs? Also, think about your long-term business plans and how these might affect your choice of business premises. For example, you might want to expand or alter the property in the future. Order your list by prioritising your desired requirements from the top down. This will help you visualise what the most important factors are for you and your business when deciding on a suitable commercial property. See business property specification.

    2. Location, location, location

    Choosing the right location for your business premises can be a bit of a balancing act. You may want to choose a location that is convenient for your customers, employees, and suppliers, but isn't too expensive. Some factors you might want to consider when deciding on location include, footfall, where competitors are located, delivery restrictions, parking restrictions, and business rates.

    3. Determine whether to buy or rent a business property

    You will need to determine whether either buying or renting a commercial property is best for your business needs. You should compare the advantages of renting commercial property with the advantages and disadvantages of buying business property This short video will also help you to weigh up the pros and cons when deciding whether to rent or buy business premises (video).

    4. Business rates

    Before agreeing to buy or rent a commercial property you will want to get an idea of what you are likely to pay in business rates - estimate your rate bill. You may be eligible for assistance with business rates. See help available for business rates.

    5. Legal considerations for commercial property

    There are a number of legal considerations when choosing business property including planning permission, health, safety and fire regulations, insurances, accessibility and licences. You will probably need to pay stamp duty if you purchase the property or if you rent a commercial property you will need to comply with the terms of the lease. Ensure you get advice from a solicitor when buying or leasing business premises.

    6. Search for commercial property

    You can search for commercial property through local commercial property agents, visiting potential areas to see commercial properties for sale or rent, or searching our commercial property finder. Check potential premises against your requirements to create a shortlist of the business properties you might want to view.

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  • Choosing business property

    Choosing the right premises to suit our business needs - Totalmobile (video)

    Video case study explaining how Totalmobile found the right premises to suit the needs of their growing business.

    Malcolm Thompson, Chief Operating Officer of software provider Totalmobile, explains how they chose new premises to suit the needs of their growing business.

    As Totalmobile expanded and their requirements changed, the business decided to move from its premises in the Antrim Technology Park to new rented premises in Belfast. The business had to consider various factors in order to make the right choice.

    Here Malcolm and Chief Executive Colin Reid discuss how the business identified the right premises and overcame the challenges of the move.

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Rates on rental properties: responsibility and landlord allowance

In this guide:

  • Rates on rental properties: responsibility and landlord allowance

    Guidance on who is responsible for paying business rates for rental properties and details of the 10% landlord allowance.

    Landlords, owners, and tenants are often not fully aware of who is responsible for rate payments on rental properties.

    Rates for rental properties are governed by Article 20 of The Rates (Northern Ireland) Order 1977 (amended 2006) and must be considered different from owner-occupied properties.

    Liability for rates on a rental property is determined by the Capital Value for Domestic Properties or Net Annual Value for Non-Domestic Properties.

    Since 1 April 2015, the amount of allowance given to landlords has been standardised at 10% for both Article 20 and Article 21 types of rate accounts. This level of allowance applies across the board to all landlords.

    Domestic rental properties

    The table below gives details of who is responsible for paying rates on domestic rental properties, for example, houses and flats.

    Capital Value of the property

    (Find the Capital Value of your property)

    Rental Properties

    House in Multiple Occupation

    (property which is let to three or more tenants from two or more families - for example student house)
    £150,000 or less

    Landlord Pays

    		 Landlord Pays
    Greater than £150,000

    Tenant Pays

    (unless the landlord has signed up to a formal agreement under Article 21 with the department to pay rates) To sign up under Article 21, an application form must be submitted.    		 Landlord Pays


    Download the LPS application form and guidance notes for the 10% Landlord Allowance (PDF, 567K).

    Non-domestic rental properties

    The table below gives details of who is responsible for paying rates on non-domestic rental properties, for example, shops and offices.

    Net Annual Value
    (shown on rate bill)

    (Find the Net Annual Value (NAV) of your property)
         		 Frequency of rent payment Who Pays?

    £0 - £750

    		 Any Frequency Owner (landlord)
    £751-£1590 Monthly or weekly (less than quarterly) Owner (landlord)
    £751-£1590 Quarterly or longer Occupier
    (tenant)
    £1591 and above N/A Occupier
    (tenant)


    Landlord Allowance: how to apply

    To apply for an Article 21 Landlord Allowance, please complete the application form below and send to:

    Land & Property Services
    Central Landlords Team
    Lanyon Plaza
    7 Lanyon Place
    Town Parks
    Belfast
    BT1 3LP

    Download the LPS application form and guidance notes for the 10% Landlord Allowance (PDF, 567K).

    How to add another property to an existing rate bill

    If you wish to add another rental property to your portfolio, you must detail your request in writing and send it to LPS at the address above or by email to: landlords@lpsni.gov.uk

    Change of property ownership

    If the ownership of one of your properties changes you must inform LPS immediately otherwise you will continue to receive a rate bill for this property. You must send written confirmation of the change of ownership to LPS including a copy of the solicitor's letter showing:

    • completion date of the sale
    • name and contact details of the new owner or name of the solicitor/estate agent who acted on behalf of the new owner

    You must send LPS this written confirmation to the following address:

    Land & Property Services
    Central Landlords Team
    Lanyon Plaza
    7 Lanyon Place
    Town Parks
    Belfast
    BT1 3LP

    or by email to landlords@lpsni.gov.uk

    If you are in doubt or you require further information you can contact LPS Central Landlords Team:

    • Email landlords@lpsni.gov.uk
    • Tel 0300 200 7801 (charged at local rate)
    • Tel +44 28 9067 5501 if calling from outside the UK
    • Text relay 18001 0300 200 7801

    Payment of rates

    Landlord Article 20 and 21 accounts will normally qualify for 10% discount if payment in full is received by Land & Property Services (LPS) on or before the last banking day in September. If paying by any method, other than Direct Debit single payment, you should allow at least 5 working days for your payment to reach us.

    If you are unclear about how to make payment see further guidance on paying business rates.

    Landlords whose tenants receive help with rates

    Landlords may have tenants who receive full or partial assistance with their rates from the Northern Ireland Housing Executive (NIHE). LPS advises that, where the landlord is liable for the payment of rates, they ask NIHE to make any payments directly to themselves rather than the tenant or LPS. This will help to ensure that bill payment deadlines set by LPS are met.

    Rating of empty homes

    The same level of rates is due on all domestic properties whether occupied or empty. There are some rating exclusions on empty homes that may apply.

    All empty domestic properties are charged rates regardless of whether or not they are in the rental sector. There are alternative payment provisions available to landlords depending on the type of rate account that applies to their property. If you require further information you can contact LPS Central Landlords Team:

    • Email landlords@lpsni.gov.uk
    • Tel 0300 200 7801 (charged at local rate)
    • Tel +44 28 9067 5501 if calling from outside the UK
    • Text relay 18001 0300 200 7801

    Non-domestic vacant rating

    Different rules apply to non-domestic properties which are empty. Read guidance on Non-Domestic Vacant Rating.

    Queries on your business rates

    If you have a query regarding your business rates you should contact Land & Property Services.

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Fire safety and building work

In this guide:

  • Fire safety responsibility

    All businesses and commercial premises must have a designated person responsible for fire safety arrangements.

    Typically the employer, owner, or occupier of the business premises is responsible for fire safety. In legal terms, they are known as the 'appropriate person'.

    Fire safety: role of the appropriate person

    All workplaces, commercial premises, and other buildings the public have access to must have a fire risk assessment carried out. The appropriate person must carry out or arrange for a fire risk assessment of the commercial property. They must also implement and maintain appropriate and adequate fire safety measures to minimise the risk to life from fire. See duties of the appropriate person for fire safety.

    If you haven't done so already, you should establish who the appropriate person for fire safety is within your business or business property.

    Fire safety in domestic rental properties

    In the case of blocks of flats and houses in multiple occupation, the fire safety legislation applies to common or shared parts. In these cases the responsibility for fire safety usually rests with the landlord, freeholder or managing agent. See domestic rental property: landlord and tenant responsibilities.

    Fire safety in shared premises

    In shared premises, there are likely to be a number of people, including the owner and the employers within the building, with responsibilities under the fire safety legislation. Where this is the case, they are expected to:

    • co-operate with each other
    • co-ordinate with fire safety measures
    • share information with each other to ensure the safety of those in or around the premises

    See fire safety guides for businesses.

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  • Duties of the appropriate person for fire safety

    How the appropriate person must have a fire risk assessment in place and minimise risk using a fire management plan.

    The appropriate person is someone who has the duty of carrying out or arranging a fire risk assessment of their business premises. They must also implement and maintain appropriate and adequate fire safety measures to minimise the risk to life from fire. See fire safety responsibility.

    If you are the appropriate person for fire safety you must make sure that:

    • fire risks are removed, reduced, or managed to an acceptable level to protect lives
    • everyone who may be in, or around, your business property can escape if a fire breaks out

    Fire risk assessment and actions to take

    As part of the fire risk assessment you need to think about all the people who might be on your commercial property at a given time, including employees, visitors or members of the public. You need to pay particular attention to those who may need special help, such as elderly or disabled people or children.

    You must:

    • carry out a fire risk assessment and identify possible dangers and risks that could lead to a fire or endanger life if a fire were to break out
    • think about who might be particularly at risk - for example, disabled employees, or people who work with hazardous chemicals
    • remove or reduce the risk from fire, as far as reasonably possible
    • put in place fire precautions to deal with any risks that remain
    • make sure there is protection if you use or store flammable or explosive materials
    • have a fire management plan in place to deal with emergency situations including evacuation procedures, and appoint a suitable number of competent persons to help implement it
    • record your fire risk assessment findings and any actions you have taken to remove or reduce fire risk if you employ five or more people
    • review your fire risk assessment on a regular basis or after significant workplace changes

    Main requirements under the fire safety legislation.

    Who should carry out the fire risk assessment?

    Those with the responsibility for the business premises are likely to be best placed to maintain fire safety precautions and understand and address the risk to lives and property that a fire could present.

    The duty to carry out and implement a fire risk assessment lies with the appropriate person for fire safety. Achieving fire safety is often a matter of common sense, and in many cases there may be no need for specialist or formal knowledge or training, providing the appropriate person makes enough time available to go through all the necessary steps to carry out an effective fire risk assessment.

    In carrying out a fire risk assessment, however, the appropriate person may choose to appoint one or more people with sufficient training, experience, or knowledge, known as a competent person, to assist them with fire safety measures. The level of necessary competence is not prescribed in the Fire and Rescue Services (Northern Ireland) Order 2006 or Fire Safety Regulations (Northern Ireland) 2010, which recognises that the extent of competency will vary according to the nature and complexity of the business property involved.

    Fire safety law enforcement

    The main enforcers of fire safety law are the Northern Ireland Fire & Rescue Service (NIFRS), who must be satisfied with your fire safety measures. If they are not satisfied, they will offer you advice on what you need to do to improve fire safety on your business premises.

    The NIFRS will visit business premises to ensure compliance with fire safety legislation. If the NIFRS finds major fire safety failings, they can serve an enforcement notice requiring you to make improvements to ensure your premises complies with the fire safety law. NIFRS will take a supportive and balanced approach by helping you to understand and meet regulatory requirements. NIFRS enforcement policy.

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  • Fire risk assessment

    Carrying out a fire risk assessment and putting in place appropriate measures to ensure the risks are minimised.

    You must manage any fire risk on your commercial property by carrying out and maintaining an up-to-date fire risk assessment.

    Fire risk assessment: step-by-step process

    The recommended way to carry out a fire risk assessment is to follow a step-by-step process as outlined below.

    Step 1: Identify potential fire hazards

    Look out for and identify potential fire hazards on your business premises. Fire hazards can include:

    • anything that has the potential to start a fire, such as naked flames, heaters or commercial processes or equipment such as cookers or hot-air dryers
    • anything that can burn in a fire, including piles of waste, display materials, textiles, or other flammable products
    • oxygen sources such as air conditioning, medical products, or commercial oxygen supplies which might intensify a fire

    Step 2: Identify people at risk from fire

    Take a look at your staff, customers, suppliers, and anyone else who comes onto your business property and assess their fire risk. People at risk from fire include:

    • people who work close to or with fire hazards
    • people who work alone, or in isolated areas such as storerooms
    • children or parents with babies
    • elderly people
    • disabled people

    Step 3: Evaluate, remove, or reduce the fire risk

    To comply with fire safety legislation, you will need to:

    • where possible, get rid of the fire hazards you identified - eg remove build-ups of waste - and reduce any hazards you can't remove entirely
    • replace highly flammable materials with less flammable ones
    • keep anything that can start a fire away from flammable materials
    • have a safe-smoking policy for employees or customers who want to smoke in a designated area near your premises (smoking in enclosed spaces is banned) - see workplace smoking policy.

    Once you have reduced the fire risk as far as is practical, you should assess any remaining risks that can't be removed and manage these with appropriate fire safety measures.

    Step 4: Record, plan, and train for fire

    You should:

    • record significant findings from your fire risk assessment and the action or actions you have taken - this is a legal requirement if you have more than five employees
    • prepare an emergency plan in the event of a fire breaking out on your property
    • inform and instruct the appropriate persons, and co-operate and co-ordinate with others to ensure fire safety
    • provide fire safety training to all your staff

    Step 5: Review the fire assessment

    You should keep the fire risk assessment under regular review and revise it where necessary, especially if any significant changes have been made to your business premises. See fire safety: record, review and revise.

    Fire risk assessment templates and guidance

    You can download and adapt the Northern Ireland Fire & Rescue Service's fire safety templates to help you carry out a fire risk assessment on your business property.

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  • Fire safety equipment and evacuation plans

    You must be able to detect a fire quickly and have means of escape and equipment to fight the fire as appropriate.

    A fire on your business property must be detected quickly and a fire warning given so that people can escape safely.

    Fire detection and warning system

    You must have an appropriate fire-detection and warning system in place. Ensure it is in full working order by having it serviced regularly. Whatever fire system you have, it must be able to warn all people in the building in all circumstances. There are different types of fire alarm systems available.

    You should consider which type of fire detector is suitable for your commercial property as part of your fire risk assessment. One type of detector could be suitable for one part of your business premises and another for the rest. Before installing a fire-detection system, you may wish to discuss your proposals with your local fire authority or a fire safety expert.

    Fire evacuation: means of escape

    The arrangements to evacuate your business premises form an important part of your fire emergency plan. You should:

    • Make sure the fire escape route is as short as possible.
    • Consider how many people are going to be using the fire escape route.
    • Consider the impact if one of the means of fire escape has been blocked.
    • Ensure there is a clear passageway to all fire escape routes - passageways should be one metre wide. Passageways that are more than 30 metres long, or 45 metres in offices and factories, should be subdivided into equal parts by fire doors.
    • Ensure fire escape routes are kept free of any obstructions, eg they are not used for storing stock.
    • Make arrangements for the evacuation of elderly or disabled people eg you may need to install evacuation chairs especially if the fire escape route includes stairs. You must also consider other less able-bodied people who may have access to the building, taking into account both physical and mental impairment.
    • Inform and train all employees on how to escape the building. You should run regular fire drills so staff is familiar with what exactly to do if a fire breaks out. See fire drills and training.
    • Install an emergency lighting system to help guide people out of the building in the event of the usual lighting system failing.
    • Identify all fire escape routes with appropriate signage.
    • Ensure the place to which you are evacuating, known as the muster point, is safe and accessible to all.

    Fire-fighting equipment

    Your fire risk assessment may highlight that you should provide portable multi-purpose fire extinguishers so that people on your business premises can tackle a fire in its early stages. These fire extinguishers should be installed, tested, and maintained in accordance with manufacturers' instructions. They will require someone who is appropriately trained or has the knowledge or experience, known as a 'competent person', to instruct staff how to use them. Get an idea of the types of fire extinguishers you may need for your business.

    In smaller business properties, you may only need one or two portable fire extinguishers. However, larger, more complex premises may require a number of portable extinguishers situated in suitable locations. It may be necessary to show the location of fire extinguishers with suitable signs.

    Depending on your type of business, the size and complexity of your premises, and the outcome of your fire risk assessment, you may need other fire safety equipment.

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  • Fire drills and training

    How fire safety training should effectively inform employees and give them an understanding of what to do if a fire breaks out.

    You should carry out a fire drill at least once a year. It is good practice not to announce fire drills in advance so you get a realistic idea of how effective your fire evacuation plans are.

    Everyone must take part in the fire drill. You should record the result of each fire drill in your fire safety log book (DOC, 90K).

    You must nominate and train a sufficient number of staff to assist in fire drills and emergency evacuation procedures. This includes training on how to operate any fire-fighting equipment such as fire extinguishers.

    Fire safety induction training

    As the appropriate person, you must provide all employees with fire instruction and training so that they know what to do in the event of a fire.

    Every employee, including those on temporary or short-term contracts, and others likely to be on the business premises must know:

    • how to raise the alarm if they discover a fire
    • how to contact the fire brigade
    • how to use the fire-fighting equipment and in what circumstances
    • how to evacuate the building
    • where to assemble and who to report to

    See more on fire safety guidance for businesses.

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  • Fire safety and building work

    Taking into account building regulations requirements for fire safety when building, extending or materially altering your business premises.

    If your commercial property is subject to significant alterations you will need to ensure any alterations comply with the building regulations. This includes when your business premises are being built, extended, materially altered or subject to a relevant change of use.

    Building regulations and fire safety

    The building regulations affect how fire safety is designed into the building, as well as other aspects of building design, such as structural stability, access, ventilation, energy efficiency, etc.

    To comply with the building regulations, you must provide:

    • appropriate early warning of fire and appropriate means of escape
    • measures to resist the spread of fire within the building and from one building to another
    • reasonable access and facilities for the fire and rescue service

    The final decision rests with the relevant building control body at your local council. Contact your local council's building control office.

    You should pass information on what fire safety measures have been provided as part of the building work, eg fire doors, smoke detection, sprinklers, to the appropriate person for fire safety to help inform their fire risk assessment. See duties of the appropriate person for fire safety.

    Contractors are required to pass the details of fire safety measures implemented as part of building construction work to help the appropriate person for fire safety with their risk assessment under building regulations. Where this does not happen, the appropriate person should actively seek it.

    Access a technical booklet on fire safety to help you meet the requirements of building regulations.

    Changes to commercial property and fire safety

    If you make any alterations to your business property, you will be responsible for managing the risk you create. You will still have to comply with the planning process and building regulations. You will need to:

    • revisit your fire risk assessment
    • assess how the changes will affect the fire risk in your premises
    • decide whether your risk management measures are adequate and adopt further measures if necessary

    Alterations notices for high-risk buildings

    In some high-risk buildings the Northern Ireland Fire & Rescue Service may issue an 'alterations notice'. This means that if the appropriate person intends to make changes to the property which would significantly increase the risk, they must inform the fire authority. High risk buildings include those that need complex fire safety arrangements or have a higher than normal risk to life.

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  • Fire safety: record, review and revise

    Keeping and maintaining records of fire safety procedures and testing fire safety equipment.

    If you employ more than five people, you must keep a written record of the significant findings of your fire risk assessment. You should keep the following:

    • a record of the fire hazards you have identified, the people at risk, and any action you have taken to address these fire hazards
    • an emergency plan designed for your premises, including the action you need to take if there is a fire on your commercial property or nearby
    • records of fire-fighting arrangements in place to control the fire risk

    Even if you have fewer than five employees, it is good practice to make a written record of your fire risk assessment.

    Maintenance records for fire training

    These include details of fire training and instruction provided, including details of fire drills carried out, stating the date, evacuation time, and any problems encountered. You should give staff and visitors to your business premises instructions on what to do in the event of a fire.

    Maintenance and testing of fire equipment

    All equipment, eg fire doors or fire-fighting equipment, must be regularly checked and maintained. This includes checking that:

    • the control panel shows that all electrical fire detection and alarm systems are working - if not, that all faults are recorded and dealt with immediately
    • all emergency lighting is working - if not, all faults are recorded and dealt with immediately
    • all escape routes and fire exits are clear of obstacles and the floor is in good repair
    • all fire escapes can be opened without any delays
    • all automatic fire doors close correctly when activated
    • all fire exit signs are in the correct position

    Review your fire risk assessment

    You must make sure that your fire risk assessment is reviewed regularly, is up to date, and takes into account any changes to your commercial property or business that may affect fire safety. You should, for example, look again at your fire risk assessment if:

    • there was a fire which was caught in time
    • you are storing more flammable materials
    • you start a new night shift
    • you have more people using your business premises
    • you make a significant change to your business property, eg adding an extension or subdividing offices

    Revise your fire risk assessment

    If your review shows that there have been significant changes that might affect the fire risk in your building, you may need to do another fire risk assessment. If you are in any doubt at all, it is best to conduct the fire risk assessment, even if it turns out that your risk management measures are adequate and there is no need for any further action.

    Help
    Northern Ireland Fire & Rescue Service
    HSENI Helpline
    Actions
    Fire safety guidance for businesses
    Also on this site
    Business continuity and crisis management
    Health and safety basics for business
    Content category
    Business premises and rates

    Source URL

    /content/fire-safety-record-review-and-revise

    Links

Water charges for businesses

In this guide:

  • Water charges for businesses

    Different types of water charges for Northern Ireland businesses, choosing a water company, and regulation of the water industry.

    Northern Ireland Water (NI Water) is responsible for supplying water and sewerage services to businesses and charging for those services. These charges are determined by either metered or unmeasured means.

    Metered water charges for businesses

    If you have business premises with a water meter you will pay measured charges based on the size of your supply pipe, and a variable charge based on the amount of water used.

    Unmeasured water charges for businesses

    If you do not have a water meter, you will pay unmeasured charges. This will be added to a variable charge based on the rateable value of the property.

    Domestic allowance for eligible metered water customers

    If you pay business rates, you may be entitled to a domestic allowance of 100m3 every six months. The domestic allowance is subtracted from the amount recorded on the water meter. It is worked out for the exact number of days covered by the bill. Any unused portion of the allowance cannot be carried forward into a new bill period. Customers wishing to apply for the domestic allowance should contact NI Water. Proof of your rateable status may be required to confirm eligibility. 

    Read further details on understanding your bill and NI Water's charges.

    Assessed charges for water

    Where it has not been possible to install a water meter, you can request an alternative assessed charge for water and sewerage. The assessed charge includes two elements: a standing charge and a variable charge based on the loading units attributed to the water-using appliances on your property. You can apply for a domestic allowance against assessed charges if you pay rates.

    By reducing the amount of water your business uses you can lower your water and sewerage costs. See reduce your water, sewerage, and effluent costs. Water saving tips for businesses.

    Large user tariff

    You may be eligible for a large user tariff. This can mean paying a lower rate to reflect the lower costs of serving large users. NI Water can tell you if your business qualifies for large-user tariffs.

    Who regulates the water industry?

    The Utility Regulator is the regulator for the water and sewerage industry in Northern Ireland. The Utility Regulator sets limits on increases in water and sewerage companies' charges. They monitor investment, levels of service, and companies' compliance with relevant legislation and conditions of appointment.

    Water from non-mains sources

    If you use water from a non-mains source such as a well, borehole, or reservoir you may need to apply to abstract or impound water from the Northern Ireland Environment Agency.

    If you use of water from a non-mains source, either as the main or additional supply source, you must tell NI Water. This means your sewerage charges can be worked out correctly.

    Help
    Northern Ireland Water Helpline
    Actions
    Non-domestic water and sewerage charges
    Non-domestic billing queries
    Also on this site
    How to make your business more water efficient
    How to monitor water use in your business
    Save water at commercial premises
    Content category
    Business premises and rates

    Source URL

    /content/water-charges-businesses

    Links

  • Sewerage charges for businesses

    The charges that businesses must pay for sewerage services.

    Businesses must pay charges for foul sewerage and drainage. Sewerage charges have two elements:

    • a standing charge
    • a variable charge

    Measured charges for sewerage

    For customers billed on measured charges, the variable charges are based on the amount of water used with an allowance for water which does not return to the sewer. Standing charges are added based on the size of their water supply pipe. The standard non-return to sewer allowance is 5%. Businesses that can show a higher non-return to sewer can apply for a different allowance.

    Domestic allowance for measured sewerage customer

    If you pay business rates, you may be able to apply for a domestic allowance of 95m³ every six months. This allowance is subtracted from the volume recorded on the meter. It is worked out for the exact number of days covered by the bill. Customers wishing to apply for the domestic allowance should contact NI Water. Proof of your rateable status may be required to confirm eligibility.

    Read further details on understanding your bill and NI Water's charges.

    Unmeasured charges for sewerage

    For unmeasured customers, the variable element is based on the rateable value of the property with a standard rate standing charge.

    Assessed charges for sewerage

    Where it has not been possible to install a water meter, you can request an alternative assessed charge for water and sewerage. The assessed charge includes two elements: a standing charge and a variable charge based on the loading units attributed to the water-using appliances on your property. You can apply for a domestic allowance against assessed charges if you pay rates.

    By reducing the amount of water your business uses you can lower your water and sewerage costs. See reduce your water, sewerage, and effluent costs. Water saving tips for businesses.

    If you want to discharge anything other than clean water into surface water drains or watercourses you should check whether you need permission from the Northern Ireland Environment Agency. See preventing water pollution.

    Help
    Northern Ireland Water Helpline
    Actions
    Non-domestic water and sewerage charges
    Non-domestic billing queries
    Also on this site
    How to make your business more water efficient
    Content category
    Business premises and rates

    Source URL

    /content/sewerage-charges-businesses

    Links

  • Trade effluent charges

    Discharge of contaminated waste water other than normal sewerage into the sewer requires consent and is chargeable.

    Trade effluent is any liquid waste that is produced by any trade or industry process at trade premises. It does not include wastewater that is considered to be domestic sewage. Domestic sewage is charged separately. Trade effluent includes waste water contaminated with:

    What constitutes trade effluent?

    Trade effluent includes waste water contaminated with:

    • fats, oils, and greases
    • chemicals
    • detergents
    • heavy metal rinses
    • solids
    • food waste

    Northern Ireland Water (NI Water) will charge according to the amount and strength of effluent before it is discharged into the sewers. Trade effluent charges.

    You must have the consent of NI Water before you discharging trade effluent into public sewers.

    Help
    Northern Ireland Water Helpline
    Also on this site
    Preventing water pollution
    Save water at industrial premises
    Content category
    Business premises and rates

    Source URL

    /content/trade-effluent-charges

    Links

  • Understand your water and wastewater bills

    How water and wastewater charges are calculated and how you are charged for water use and wastewater disposal.

    Your business may receive a number of bills relating to water and wastewater charges.

    Water bills

    Factors that affect your water bill charges include:

    • size/diameter of the incoming water supply pipe
    • year - unit costs are reviewed annually
    • the demand placed on the service either through usage or wastage

    Metered charges

    For customers with a meter, the bill will show the charge based on the volume of water used. A standing charge will be added based on the size of your water supply pipe. When you receive a bill, check the meter serial number to make sure you are being billed for your meter. Measured charges.

    Unmeasured charges

    Bills may be based on 'estimated', 'actual', or 'read' meter readings. NI Water charge for all water supplied and recorded through the meter, whether used or lost through leakage. Leakage, allowances and costs.

    Sewerage charges may appear on your trade effluent bill rather than your mains water bill.

    For customers without a meter, the bill will show the charge based on the rateable value of the property and a fixed fee standing charge. Unmeasured charges.

    Sewerage bills

    Sewerage (domestic wastewater) charges appear on either your water bill or your trade effluent bill and can be based on:

    • incoming water less non-return to sewer allowance
    • incoming water less measured trade effluent volume, less non-return to sewer allowance
    • the rateable value of your premises

    If your bill is higher than normal because of a leak, you may be eligible to apply for an adjustment of the sewerage charges on your bill if the leaked water did not return to the sewer.

    Trade effluent bills

    Trade effluent volume may be metered or based on the calculation of water use, less non-return to sewer allowances. These allowances include losses, eg from non-recovered steam, evaporative losses from cooling towers, and water used as a product ingredient.

    To calculate the amount discharged as domestic sewerage, you may be asked to provide data.

    Trade effluent charges are based on the Mogden Formula that relates cost to the volume and strength of the trade effluent discharged. The formula takes into account the facilities at the sewage treatment works that treat your trade effluent.

    Help
    Northern Ireland Water Helpline
    Also on this site
    How to make your business more water efficient
    Where to save water at commercial premises
    Save water at industrial premises
    Content category
    Business premises and rates

    Source URL

    /content/understand-your-water-and-wastewater-bills

    Links

  • Reduce water, sewerage and trade effluent costs

    Limiting the amount of water you use will help to reduce water and sewerage bills for your business.

    You can limit the environmental impact of your business by reducing the amount of water you use. Since Northern Ireland Water will charge both to supply water and to take it away, cutting the amount you use also helps to reduce your costs.

    How to reduce water consumption

    To limit your water consumption, make sure that you:

    • check the supply pipe is the appropriate size for your needs
    • check meter readings and monitor bills regularly
    • check pipes for leaks, especially in cold weather
    • purchase water-efficient equipment

    The type of measures you could consider to reduce your water use will depend on the type of activities that your business carries out.

    Office-based businesses can fit washroom devices such as push taps, spray taps, cistern displacement blocks, sensor flushing controls, etc. See save water at commercial premises .

    Industrial businesses may be able to reuse process water or grey water from washing and cleaning equipment, or investigate non-mains water sources, eg rainwater. Save water at industrial premises.

    Sewage and trade effluent

    The costs to businesses of having their sewage and trade effluent treated can be significantly higher than the cost of the incoming water.

    You can reduce wastewater costs in a number of ways:

    • reduce the overall amount of wastewater you generate
    • reduce the strength of any trade effluent you produce
    • reuse wastewater wherever possible
    Actions
    Water saving tips for businesses
    Also on this site
    How to make your business more water efficient
    Content category
    Business premises and rates

    Source URL

    /content/reduce-water-sewerage-and-trade-effluent-costs

    Links

Sewerage charges for businesses

In this guide:

  • Water charges for businesses

    Different types of water charges for Northern Ireland businesses, choosing a water company, and regulation of the water industry.

    Northern Ireland Water (NI Water) is responsible for supplying water and sewerage services to businesses and charging for those services. These charges are determined by either metered or unmeasured means.

    Metered water charges for businesses

    If you have business premises with a water meter you will pay measured charges based on the size of your supply pipe, and a variable charge based on the amount of water used.

    Unmeasured water charges for businesses

    If you do not have a water meter, you will pay unmeasured charges. This will be added to a variable charge based on the rateable value of the property.

    Domestic allowance for eligible metered water customers

    If you pay business rates, you may be entitled to a domestic allowance of 100m3 every six months. The domestic allowance is subtracted from the amount recorded on the water meter. It is worked out for the exact number of days covered by the bill. Any unused portion of the allowance cannot be carried forward into a new bill period. Customers wishing to apply for the domestic allowance should contact NI Water. Proof of your rateable status may be required to confirm eligibility. 

    Read further details on understanding your bill and NI Water's charges.

    Assessed charges for water

    Where it has not been possible to install a water meter, you can request an alternative assessed charge for water and sewerage. The assessed charge includes two elements: a standing charge and a variable charge based on the loading units attributed to the water-using appliances on your property. You can apply for a domestic allowance against assessed charges if you pay rates.

    By reducing the amount of water your business uses you can lower your water and sewerage costs. See reduce your water, sewerage, and effluent costs. Water saving tips for businesses.

    Large user tariff

    You may be eligible for a large user tariff. This can mean paying a lower rate to reflect the lower costs of serving large users. NI Water can tell you if your business qualifies for large-user tariffs.

    Who regulates the water industry?

    The Utility Regulator is the regulator for the water and sewerage industry in Northern Ireland. The Utility Regulator sets limits on increases in water and sewerage companies' charges. They monitor investment, levels of service, and companies' compliance with relevant legislation and conditions of appointment.

    Water from non-mains sources

    If you use water from a non-mains source such as a well, borehole, or reservoir you may need to apply to abstract or impound water from the Northern Ireland Environment Agency.

    If you use of water from a non-mains source, either as the main or additional supply source, you must tell NI Water. This means your sewerage charges can be worked out correctly.

    Help
    Northern Ireland Water Helpline
    Actions
    Non-domestic water and sewerage charges
    Non-domestic billing queries
    Also on this site
    How to make your business more water efficient
    How to monitor water use in your business
    Save water at commercial premises
    Content category
    Business premises and rates

    Source URL

    /content/water-charges-businesses

    Links

  • Sewerage charges for businesses

    The charges that businesses must pay for sewerage services.

    Businesses must pay charges for foul sewerage and drainage. Sewerage charges have two elements:

    • a standing charge
    • a variable charge

    Measured charges for sewerage

    For customers billed on measured charges, the variable charges are based on the amount of water used with an allowance for water which does not return to the sewer. Standing charges are added based on the size of their water supply pipe. The standard non-return to sewer allowance is 5%. Businesses that can show a higher non-return to sewer can apply for a different allowance.

    Domestic allowance for measured sewerage customer

    If you pay business rates, you may be able to apply for a domestic allowance of 95m³ every six months. This allowance is subtracted from the volume recorded on the meter. It is worked out for the exact number of days covered by the bill. Customers wishing to apply for the domestic allowance should contact NI Water. Proof of your rateable status may be required to confirm eligibility.

    Read further details on understanding your bill and NI Water's charges.

    Unmeasured charges for sewerage

    For unmeasured customers, the variable element is based on the rateable value of the property with a standard rate standing charge.

    Assessed charges for sewerage

    Where it has not been possible to install a water meter, you can request an alternative assessed charge for water and sewerage. The assessed charge includes two elements: a standing charge and a variable charge based on the loading units attributed to the water-using appliances on your property. You can apply for a domestic allowance against assessed charges if you pay rates.

    By reducing the amount of water your business uses you can lower your water and sewerage costs. See reduce your water, sewerage, and effluent costs. Water saving tips for businesses.

    If you want to discharge anything other than clean water into surface water drains or watercourses you should check whether you need permission from the Northern Ireland Environment Agency. See preventing water pollution.

    Help
    Northern Ireland Water Helpline
    Actions
    Non-domestic water and sewerage charges
    Non-domestic billing queries
    Also on this site
    How to make your business more water efficient
    Content category
    Business premises and rates

    Source URL

    /content/sewerage-charges-businesses

    Links

  • Trade effluent charges

    Discharge of contaminated waste water other than normal sewerage into the sewer requires consent and is chargeable.

    Trade effluent is any liquid waste that is produced by any trade or industry process at trade premises. It does not include wastewater that is considered to be domestic sewage. Domestic sewage is charged separately. Trade effluent includes waste water contaminated with:

    What constitutes trade effluent?

    Trade effluent includes waste water contaminated with:

    • fats, oils, and greases
    • chemicals
    • detergents
    • heavy metal rinses
    • solids
    • food waste

    Northern Ireland Water (NI Water) will charge according to the amount and strength of effluent before it is discharged into the sewers. Trade effluent charges.

    You must have the consent of NI Water before you discharging trade effluent into public sewers.

    Help
    Northern Ireland Water Helpline
    Also on this site
    Preventing water pollution
    Save water at industrial premises
    Content category
    Business premises and rates

    Source URL

    /content/trade-effluent-charges

    Links

  • Understand your water and wastewater bills

    How water and wastewater charges are calculated and how you are charged for water use and wastewater disposal.

    Your business may receive a number of bills relating to water and wastewater charges.

    Water bills

    Factors that affect your water bill charges include:

    • size/diameter of the incoming water supply pipe
    • year - unit costs are reviewed annually
    • the demand placed on the service either through usage or wastage

    Metered charges

    For customers with a meter, the bill will show the charge based on the volume of water used. A standing charge will be added based on the size of your water supply pipe. When you receive a bill, check the meter serial number to make sure you are being billed for your meter. Measured charges.

    Unmeasured charges

    Bills may be based on 'estimated', 'actual', or 'read' meter readings. NI Water charge for all water supplied and recorded through the meter, whether used or lost through leakage. Leakage, allowances and costs.

    Sewerage charges may appear on your trade effluent bill rather than your mains water bill.

    For customers without a meter, the bill will show the charge based on the rateable value of the property and a fixed fee standing charge. Unmeasured charges.

    Sewerage bills

    Sewerage (domestic wastewater) charges appear on either your water bill or your trade effluent bill and can be based on:

    • incoming water less non-return to sewer allowance
    • incoming water less measured trade effluent volume, less non-return to sewer allowance
    • the rateable value of your premises

    If your bill is higher than normal because of a leak, you may be eligible to apply for an adjustment of the sewerage charges on your bill if the leaked water did not return to the sewer.

    Trade effluent bills

    Trade effluent volume may be metered or based on the calculation of water use, less non-return to sewer allowances. These allowances include losses, eg from non-recovered steam, evaporative losses from cooling towers, and water used as a product ingredient.

    To calculate the amount discharged as domestic sewerage, you may be asked to provide data.

    Trade effluent charges are based on the Mogden Formula that relates cost to the volume and strength of the trade effluent discharged. The formula takes into account the facilities at the sewage treatment works that treat your trade effluent.

    Help
    Northern Ireland Water Helpline
    Also on this site
    How to make your business more water efficient
    Where to save water at commercial premises
    Save water at industrial premises
    Content category
    Business premises and rates

    Source URL

    /content/understand-your-water-and-wastewater-bills

    Links

  • Reduce water, sewerage and trade effluent costs

    Limiting the amount of water you use will help to reduce water and sewerage bills for your business.

    You can limit the environmental impact of your business by reducing the amount of water you use. Since Northern Ireland Water will charge both to supply water and to take it away, cutting the amount you use also helps to reduce your costs.

    How to reduce water consumption

    To limit your water consumption, make sure that you:

    • check the supply pipe is the appropriate size for your needs
    • check meter readings and monitor bills regularly
    • check pipes for leaks, especially in cold weather
    • purchase water-efficient equipment

    The type of measures you could consider to reduce your water use will depend on the type of activities that your business carries out.

    Office-based businesses can fit washroom devices such as push taps, spray taps, cistern displacement blocks, sensor flushing controls, etc. See save water at commercial premises .

    Industrial businesses may be able to reuse process water or grey water from washing and cleaning equipment, or investigate non-mains water sources, eg rainwater. Save water at industrial premises.

    Sewage and trade effluent

    The costs to businesses of having their sewage and trade effluent treated can be significantly higher than the cost of the incoming water.

    You can reduce wastewater costs in a number of ways:

    • reduce the overall amount of wastewater you generate
    • reduce the strength of any trade effluent you produce
    • reuse wastewater wherever possible
    Actions
    Water saving tips for businesses
    Also on this site
    How to make your business more water efficient
    Content category
    Business premises and rates

    Source URL

    /content/reduce-water-sewerage-and-trade-effluent-costs

    Links

Understand your water and wastewater bills

In this guide:

  • Water charges for businesses

    Different types of water charges for Northern Ireland businesses, choosing a water company, and regulation of the water industry.

    Northern Ireland Water (NI Water) is responsible for supplying water and sewerage services to businesses and charging for those services. These charges are determined by either metered or unmeasured means.

    Metered water charges for businesses

    If you have business premises with a water meter you will pay measured charges based on the size of your supply pipe, and a variable charge based on the amount of water used.

    Unmeasured water charges for businesses

    If you do not have a water meter, you will pay unmeasured charges. This will be added to a variable charge based on the rateable value of the property.

    Domestic allowance for eligible metered water customers

    If you pay business rates, you may be entitled to a domestic allowance of 100m3 every six months. The domestic allowance is subtracted from the amount recorded on the water meter. It is worked out for the exact number of days covered by the bill. Any unused portion of the allowance cannot be carried forward into a new bill period. Customers wishing to apply for the domestic allowance should contact NI Water. Proof of your rateable status may be required to confirm eligibility. 

    Read further details on understanding your bill and NI Water's charges.

    Assessed charges for water

    Where it has not been possible to install a water meter, you can request an alternative assessed charge for water and sewerage. The assessed charge includes two elements: a standing charge and a variable charge based on the loading units attributed to the water-using appliances on your property. You can apply for a domestic allowance against assessed charges if you pay rates.

    By reducing the amount of water your business uses you can lower your water and sewerage costs. See reduce your water, sewerage, and effluent costs. Water saving tips for businesses.

    Large user tariff

    You may be eligible for a large user tariff. This can mean paying a lower rate to reflect the lower costs of serving large users. NI Water can tell you if your business qualifies for large-user tariffs.

    Who regulates the water industry?

    The Utility Regulator is the regulator for the water and sewerage industry in Northern Ireland. The Utility Regulator sets limits on increases in water and sewerage companies' charges. They monitor investment, levels of service, and companies' compliance with relevant legislation and conditions of appointment.

    Water from non-mains sources

    If you use water from a non-mains source such as a well, borehole, or reservoir you may need to apply to abstract or impound water from the Northern Ireland Environment Agency.

    If you use of water from a non-mains source, either as the main or additional supply source, you must tell NI Water. This means your sewerage charges can be worked out correctly.

    Help
    Northern Ireland Water Helpline
    Actions
    Non-domestic water and sewerage charges
    Non-domestic billing queries
    Also on this site
    How to make your business more water efficient
    How to monitor water use in your business
    Save water at commercial premises
    Content category
    Business premises and rates

    Source URL

    /content/water-charges-businesses

    Links

  • Sewerage charges for businesses

    The charges that businesses must pay for sewerage services.

    Businesses must pay charges for foul sewerage and drainage. Sewerage charges have two elements:

    • a standing charge
    • a variable charge

    Measured charges for sewerage

    For customers billed on measured charges, the variable charges are based on the amount of water used with an allowance for water which does not return to the sewer. Standing charges are added based on the size of their water supply pipe. The standard non-return to sewer allowance is 5%. Businesses that can show a higher non-return to sewer can apply for a different allowance.

    Domestic allowance for measured sewerage customer

    If you pay business rates, you may be able to apply for a domestic allowance of 95m³ every six months. This allowance is subtracted from the volume recorded on the meter. It is worked out for the exact number of days covered by the bill. Customers wishing to apply for the domestic allowance should contact NI Water. Proof of your rateable status may be required to confirm eligibility.

    Read further details on understanding your bill and NI Water's charges.

    Unmeasured charges for sewerage

    For unmeasured customers, the variable element is based on the rateable value of the property with a standard rate standing charge.

    Assessed charges for sewerage

    Where it has not been possible to install a water meter, you can request an alternative assessed charge for water and sewerage. The assessed charge includes two elements: a standing charge and a variable charge based on the loading units attributed to the water-using appliances on your property. You can apply for a domestic allowance against assessed charges if you pay rates.

    By reducing the amount of water your business uses you can lower your water and sewerage costs. See reduce your water, sewerage, and effluent costs. Water saving tips for businesses.

    If you want to discharge anything other than clean water into surface water drains or watercourses you should check whether you need permission from the Northern Ireland Environment Agency. See preventing water pollution.

    Help
    Northern Ireland Water Helpline
    Actions
    Non-domestic water and sewerage charges
    Non-domestic billing queries
    Also on this site
    How to make your business more water efficient
    Content category
    Business premises and rates

    Source URL

    /content/sewerage-charges-businesses

    Links

  • Trade effluent charges

    Discharge of contaminated waste water other than normal sewerage into the sewer requires consent and is chargeable.

    Trade effluent is any liquid waste that is produced by any trade or industry process at trade premises. It does not include wastewater that is considered to be domestic sewage. Domestic sewage is charged separately. Trade effluent includes waste water contaminated with:

    What constitutes trade effluent?

    Trade effluent includes waste water contaminated with:

    • fats, oils, and greases
    • chemicals
    • detergents
    • heavy metal rinses
    • solids
    • food waste

    Northern Ireland Water (NI Water) will charge according to the amount and strength of effluent before it is discharged into the sewers. Trade effluent charges.

    You must have the consent of NI Water before you discharging trade effluent into public sewers.

    Help
    Northern Ireland Water Helpline
    Also on this site
    Preventing water pollution
    Save water at industrial premises
    Content category
    Business premises and rates

    Source URL

    /content/trade-effluent-charges

    Links

  • Understand your water and wastewater bills

    How water and wastewater charges are calculated and how you are charged for water use and wastewater disposal.

    Your business may receive a number of bills relating to water and wastewater charges.

    Water bills

    Factors that affect your water bill charges include:

    • size/diameter of the incoming water supply pipe
    • year - unit costs are reviewed annually
    • the demand placed on the service either through usage or wastage

    Metered charges

    For customers with a meter, the bill will show the charge based on the volume of water used. A standing charge will be added based on the size of your water supply pipe. When you receive a bill, check the meter serial number to make sure you are being billed for your meter. Measured charges.

    Unmeasured charges

    Bills may be based on 'estimated', 'actual', or 'read' meter readings. NI Water charge for all water supplied and recorded through the meter, whether used or lost through leakage. Leakage, allowances and costs.

    Sewerage charges may appear on your trade effluent bill rather than your mains water bill.

    For customers without a meter, the bill will show the charge based on the rateable value of the property and a fixed fee standing charge. Unmeasured charges.

    Sewerage bills

    Sewerage (domestic wastewater) charges appear on either your water bill or your trade effluent bill and can be based on:

    • incoming water less non-return to sewer allowance
    • incoming water less measured trade effluent volume, less non-return to sewer allowance
    • the rateable value of your premises

    If your bill is higher than normal because of a leak, you may be eligible to apply for an adjustment of the sewerage charges on your bill if the leaked water did not return to the sewer.

    Trade effluent bills

    Trade effluent volume may be metered or based on the calculation of water use, less non-return to sewer allowances. These allowances include losses, eg from non-recovered steam, evaporative losses from cooling towers, and water used as a product ingredient.

    To calculate the amount discharged as domestic sewerage, you may be asked to provide data.

    Trade effluent charges are based on the Mogden Formula that relates cost to the volume and strength of the trade effluent discharged. The formula takes into account the facilities at the sewage treatment works that treat your trade effluent.

    Help
    Northern Ireland Water Helpline
    Also on this site
    How to make your business more water efficient
    Where to save water at commercial premises
    Save water at industrial premises
    Content category
    Business premises and rates

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  • Reduce water, sewerage and trade effluent costs

    Limiting the amount of water you use will help to reduce water and sewerage bills for your business.

    You can limit the environmental impact of your business by reducing the amount of water you use. Since Northern Ireland Water will charge both to supply water and to take it away, cutting the amount you use also helps to reduce your costs.

    How to reduce water consumption

    To limit your water consumption, make sure that you:

    • check the supply pipe is the appropriate size for your needs
    • check meter readings and monitor bills regularly
    • check pipes for leaks, especially in cold weather
    • purchase water-efficient equipment

    The type of measures you could consider to reduce your water use will depend on the type of activities that your business carries out.

    Office-based businesses can fit washroom devices such as push taps, spray taps, cistern displacement blocks, sensor flushing controls, etc. See save water at commercial premises .

    Industrial businesses may be able to reuse process water or grey water from washing and cleaning equipment, or investigate non-mains water sources, eg rainwater. Save water at industrial premises.

    Sewage and trade effluent

    The costs to businesses of having their sewage and trade effluent treated can be significantly higher than the cost of the incoming water.

    You can reduce wastewater costs in a number of ways:

    • reduce the overall amount of wastewater you generate
    • reduce the strength of any trade effluent you produce
    • reuse wastewater wherever possible
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    Water saving tips for businesses
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    How to make your business more water efficient
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