Managing employees working from home: seven top tips
In this guide:
- Employees working from home
- Advantages and disadvantages of employees working at home
- Types of work and skills suited to home working
- Employment contracts and working from home
- Providing equipment for employees who work at home
- Effectively manage employees who work from home
- Your health and safety obligations towards home workers
- How technology can facilitate working from home
- Responsibilities of home workers
- Hybrid working: employer guidance
- Managing employees working from home: seven top tips
Advantages and disadvantages of employees working at home
Key advantages and disadvantages of home working - from productivity boosts to problems monitoring performance.
Home working opens up a new range of possibilities for the way businesses can work and structure themselves. The outbreak of the coronavirus (COVID-19) pandemic in March 2020, gave employers and employees a practical insight into home working as commercial premises had to shut down in response to the government's requirements to protect public health.
Before the coronavirus pandemic, working from home was on the increase as many employers identified the benefits that it can bring to their business and the improved work-life balance for their employees. Even if you don't think working from home would be beneficial for your business, employees with 26 weeks of service have a statutory right to request flexible working arrangements such as home working and you, as an employer, have to seriously consider such requests.
Advantages of employees working from home
With increasing numbers of employees working at home - or using home as a working base for at least part of the week - it's clear there are a number of benefits for business, such as:
Flexibility and agility
Home working enables more agility and flexibility in working arrangements. With employees no longer tied to an office, they may be better placed and more willing to work flexible hours such as earlier or later in the day or even at weekends. This may help you meet certain business needs eg if you are trading with customers residing in a different time zone.
Improved employee retention
Home working can help retain employees as the flexibility of home working can help them meet childcare needs, reduce their commute, and enable them to fit their work around their personal lives. Being allowed to work from home, staff will also feel increased levels of trust from their employer, which can contribute greatly to staff loyalty.
Attract new talent
Home working can be offered as an incentive to come and work for you helping you to attract new talent to your business. Even just offering the option to work from home will give you an advantage in the job market over competitors that don't offer home working as an option to their staff.
Increased productivity
Due to fewer interruptions, which would normally occur in an office environment. By contrast, working from home allows for a quieter environment that can facilitate more focused work. You may also find that some employees may wish to increase their paid contractual hours as they save time that was previously spent commuting to and from the workplace.
Increased staff motivation
By working from home staff will feel more trusted by their employer as the working relationship isn't as closely monitored and employees are allowed a degree of autonomy to get on with their work. Staff will also be happier developing a home working routine that suits them better and this can contribute towards them feeling more motivated to give their best.
Improved staff health and wellbeing
Working from home eliminates the need for a commute to work which can be stressful for your employees. Time savings such as this also enable staff to get extra health benefits such as additional sleep, spending more time with family, exercising, or preparing healthier meals.
Financial benefits
Savings on office space, office supplies, utility bills, and other facilities. Staff may also be able to take advantage of the tax relief available from HM Revenue & Customs (HMRC) for working from home - see claim tax relief for your job expenses - working from home.
Convenience
You may have staff that do a lot of visits to customer locations and are therefore not regularly in the office. Allowing them to base themselves from home may be more convenient and leads to further time and cost savings.
Better work/life balance
Working from home can help employees improve their work-life balance eg staff that would have had to commute will now be able to use that time for themselves giving the basis for a better work-life balance. Staff are also able to fit in household chores around their working day giving them more free time in the evenings eg loading or unloading the dishwasher or preparing dinner on their lunch break.
Technology makes it easier
The internet has made it possible for staff to be continually connected to the office. Tools such as Skype have made communication between colleagues and teams much easier and at times can lead to more efficient and effective meetings.
Lower sickness absences
Staff are more likely to feel happier and more energised working from home and therefore less chance of their immune system being negatively impacted by burnout. Also, the fact that employees are working in isolation there is less chance of infections spreading as would be the case within an office environment.
Disadvantages of employees working from home
Though there are some disadvantages to employees working from home, most of these relate to those working from home for all, as opposed to part, of their working week:
Working from home doesn't suit everyone
Working from home might not be suited to everyone's personality or ability. Some employees might prefer the routine and structure that working in an office environment provides them. Some staff may prefer personal interaction with colleagues and also find face-to-face guidance with their manager extremely beneficial in helping them complete tasks and achieve their goals. You also need to be mindful of employees with a disability. Working from home may have a negative impact on the support they need to do their job. Working from home may also not fit in with everyone's home life eg some people may have young children that may be unaware of boundaries and cause interruptions during the working day. Others may not have the physical space required to create a suitable dedicated working area.
Staff feeling isolated
Individuals working from home may feel a disconnect from their colleagues and organisation as a whole that an office environment naturally allows. To address this issue employers could ensure that communication is more regular. So by scheduling quick catch-ups by phone or regular team meetings through other technologies like Teams, Skype, or Zoom, staff are given more opportunities to feel involved and part of the team. More informal and social catch-ups would also help counteract any feelings of isolation.
Difficulty monitoring performance
There could be difficulty managing home workers and monitoring their performance. Different personalities may also respond to monitoring with varying degrees of positivity. You could look at setting goals and targets with workers that are easily measured so that if their targets aren't being met you can identify and remedy any performance issues at an early stage. See managing staff performance and effectively manage employees who work from home.
Home distractions
Although home working removes the distractions that may occur in the office if a worker doesn't have a suitably quiet dedicated working space at home they may get easily distracted by household noises or other members of their household.
Potential burnout
Where an office provides a clear physical distinction between work and home life, working at home can lead to staff struggling to differentiate between work life and home life. This may lead to employees finding it difficult to know how to switch off from work leading to longer hours, increased stress, and inevitable burnout. Employers should encourage their staff to take regular breaks and remind them of the importance of taking their leave.
Cost of working from home
Initial costs of training and providing suitable equipment such as laptops, mobile phones, and other IT equipment. You will also have to consider adaptations to meet health and safety standards.
Problems with staff development
You may find that not having staff in close physical proximity leads to difficulty in maintaining staff development and upgrading skills. However, you could encourage staff to take the opportunity to learn new skills through online events and courses. To get started search for events on our Events Finder.
Information security risk
Information security problems could be more likely to occur when staff are working from home. There is increased risk with laptops being taken home and the need for staff to access servers remotely. Employers should ensure they put measures in place to protect company data by installing encryption software and remote-wipe apps if mobile devices provided by you go missing. Virtual private networks also encrypt your data and provide secure access to a remote computer over the internet. This helps keep your files and data secure yet accessible to your staff. See IT security and risks.
Negative impact on mental health
The switch to working from home may have a negative impact on your worker’s mental health if they are unable to find a routine that works for them, are struggling to separate work and home life, or are feeling isolated. To help you can encourage your employees to develop a working routine, set up a dedicated work space, and set boundaries for other household members. Create more opportunities for staff to stay connected by communicating through regular chats and team catch-ups. Eating healthily and taking regular exercise can also help improve mental health especially when woven into a regular routine. See simple tips to tackle working from home from the NHS.
Decreased staff morale
It can be harder to maintain team spirit when employees are working at home on their own.
Not all jobs suit home working
Working from home suits some jobs better than others. Equally, working from home suits some personality types but not others. Some people may prefer colleague contact by face-to-face communication.
Poor broadband speeds
You should be mindful that depending on where your staff live they may not be able to access broadband speeds that enable them to do their job effectively eg rural broadband is often very slow.
The coronavirus pandemic gave some employers, who may not have otherwise considered working from home an option for staff, a practical insight into how it affects their business and employees. It has enabled employers to have first-hand experience of the advantages and disadvantages of home working. This experience can be very beneficial in helping employers determine the future direction of working practices that will benefit their business.
For further information see the Labour Relation Agency's (LRA) practical guide to working from home: COVID-19 and beyond.
Hybrid working approach
A shift towards home working doesn't mean employees have to work only at home. Often splitting time between home, or other remote locations and the workplace is the most productive solution. You may want your staff to provide feedback on their working from home experience to get them involved in the process of developing a hybrid working policy.
For further guidance see hybrid working: employer guidance and the LRA's practical guide to hybrid working.
Developed withAlso on this siteContent category
Source URL
/content/advantages-and-disadvantages-employees-working-home
Links
Types of work and skills suited to home working
Types of job that are well-matched for home working and the skills employees will need.
When weighing up whether to let an employee work from home, you should consider the nature of their job.
Jobs suited to home working
Some types of work are particularly suited to home working. For example:
- telesales and marketing
- customer service
- consultancy and professional services, such as accountancy or HR administration
- writing, editing, research and translation
- some types of administrative work
Skills employees need to work at home
You also need to consider whether employees themselves are suited to working away from your base. They're likely to need skills in a number of key areas:
- time management and self-discipline
- motivation
- self-sufficiency
- communication
- technology
Home working isn't for everyone. Bear in mind that if you allow one person to do it, you may be setting a precedent that others will want to follow, so it's best to have a clear idea from the start of how home working could fit the needs of your business. You should establish fair criteria for home working as this will minimise any discrimination risk.
Remember, too, that in some cases you're legally obliged to seriously consider requests for working from home. Employees with 26 weeks' service can request a range of flexible working patterns from their employers - including the right to work from home.
Read more on flexible working: the law and best practice.
Developed withActionsAlso on this siteContent category
Source URL
/content/types-work-and-skills-suited-home-working
Links
Employment contracts and working from home
How the written statement of terms and conditions may need to be amended when implementing homeworking.
An employee's place of work is stated in the written statement of their terms and conditions of employment.
When an employee starts working from or at home, it may be necessary to amend the written statement as a result.
You must follow set procedures when changing an employment contract.
See how to change an employee's terms of employment.
Working from home arrangements during the coronavirus pandemic
The working from home arrangements that were in place during the COVID-19 pandemic were not normally considered to be permanent variations to the contract but post pandemic it may be mutually beneficial for it to become the new normal working arrangement and so it may suit both employer and employee for it to remain in place. See the Labour Relations Agency's (LRA) guide on flexible working.
Developed withAlso on this siteContent category
Source URL
/content/employment-contracts-and-working-home
Links
Providing equipment for employees who work at home
Your responsibilities for the equipment and furniture home workers use in carrying out their work.
As an employer you're likely to be responsible for providing, installing, and maintaining all equipment unless the employee uses their own.
Equipment you need to provide may include:
- workstation, including a suitable desk and chair
- filing cabinet, drawers, and shelving
- computer, laptop, or tablet with office software, anti-virus software, email, and broadband internet connection
- printer
- stationery and office supplies
Advances in technology allow you to create virtual teams where employees work together despite working from home.
IT equipment can be expensive, so make sure it is compatible with your existing systems and meets a genuine business need.
Read more on how technology can facilitate working from home.
Remember that you still have health and safety responsibilities for people who work at or from home. Read about your health and safety obligations towards home workers.
Insurance and rates
You'll probably need to extend your business insurance to cover equipment used by employees in their homes. The employee's home insurance policy is unlikely to cover this. They should check with their insurer to make sure they're covered for working at home.
It's also worth mentioning to potential home workers that if they use part of their home exclusively for work, they may have to pay business rates for that portion of their home. It's a good idea to get them to check the position with Land & Property Services. See how to use your home as a workplace.
You also need to ensure that employees take care of business equipment and information in their possession. Employers must ensure that data protection principles are adhered to eg establish procedures to be followed in terms of the storage and security of information and what to do if any item is damaged or lost.
Taxation
This can be complicated and worth getting specific guidance from HM Revenue & Customs in respect of liabilities and set-offs. See expenses and benefits: homeworking.
Developed withActionsAlso on this siteContent category
Source URL
/content/providing-equipment-employees-who-work-home
Links
Effectively manage employees who work from home
What you can do to make home working a success - performance monitoring, training, communication, and feedback.
Working from home can bring a wide range of benefits for both businesses and employees, but it needs to be properly managed to be successful.
Monitoring performance
Monitoring and assessing the performance of people who work at home is perhaps the most significant managerial challenge. It can be helpful to measure their effectiveness in terms of their output rather than the hours they work.
Agree on set goals and deadlines for particular tasks. Keep a close eye on how well the targets are being met and give feedback promptly and sensitively if things go wrong.
Staff training
Training can prepare employees and help them develop the skills they need. This might include:
- self-management skills, eg in time management
- general skills, eg in using IT more effectively or writing reports
- job-specific skills
Encouraging communication
For staff who work alone, a sense of isolation is one of the factors most likely to make home working fail. As a result, it's important to put formal systems in place to ensure people feel part of the team. For example:
- frequent two-way feedback sessions about work and work-related issues
- regular scheduled visits to the workplace
- inclusion in social activities
- clear procedures to follow and people to contact if things go wrong
If an employee's job is home-based from the start, it's a good idea to carry out their induction at your premises. Home workers are more likely to be focused and productive if they have a chance to establish a clear idea of the people and company they're working for.
Developed withAlso on this siteContent category
Source URL
/content/effectively-manage-employees-who-work-home
Links
Your health and safety obligations towards home workers
Key health and safety duties towards home workers - from risk assessments to ensuring equipment is suitable.
As an employer you have the same responsibilities for ensuring the health and safety of home workers as you would for staff based at your premises. Your duties are likely to include:
- carrying out a health and safety risk assessment - see managing the risks in your business
- purchasing compulsory employers' liability insurance if you don't already have it - see liability insurance
- ensuring equipment is fit for its purpose
- testing, certifying and maintaining electrical equipment provided by the business
- ensuring computers can be used comfortably and without disturbing glare, see computer health and safety at work
- making sure lighting levels are appropriate
- avoiding trailing cables to reduce the risks of trips and falls
- ensuring staff are suitably trained to work safely
- keeping records of, and if necessary reporting, any serious accidents, illnesses, or injuries experienced by home workers
Remember, too, that employees who use computers regularly - including home workers - are entitled to an eye test paid for by their employer.
Home workers must take reasonable care of their health and safety, as well as that of other people such as family members, neighbours, and visitors. They must also ensure they use work equipment correctly.
During the coronavirus pandemic, it was unlikely that the employer would have been able to carry out the usual health and safety risk assessments at the employee's home. However, the employer should ensure that:
- the employee feels the work they're being asked to do at home can be done safely
- the employee has the right equipment to work safely
- the line manager maintains regular contact with the employee, including making sure they don't feel isolated
- reasonable adjustments are made for an employee who has a disability
The employee should also keep in regular contact with their line manager about health and safety risks and homeworking arrangements that need to change.
For information on your business's health and safety duties, see health and safety basics for business.
See the Health & Safety Executive (HSE) guidance on managing home workers' health and safety.
If you have employees who use their home as a base and generally don't work from your premises, you may have additional health and safety responsibilities to them. See ensure lone workers' safety.
Developed withAlso on this siteContent category
Source URL
/content/your-health-and-safety-obligations-towards-home-workers
Links
How technology can facilitate working from home
Using IT to facilitate homeworking - phones, broadband, extranets, virtual private networks, and security issues.
You'll need to keep in touch with employees who work at home. At the very least, you should consider installing a dedicated work phone at the employee's home or provide them with a mobile phone.
This makes it easier to work out billing arrangements and, as you won't need to see the employee's phone bill, preserves their privacy.
Broadband internet connections have made emailing colleagues and business contacts and sharing documents quick and easy.
Virtual teamwork
With virtual teamworking, your employees do not need to be working in the same place, or even at the same time, in order to work together. Consider the following options:
Different time, different place
Employees work separately and keep in touch with you and each other via email.
Same time, different place
Employees can communicate with each other in real-time through telephone conference calls, video-conferencing, or using instant messaging.
Different time, same place
Employees can access your business network or databases by connecting to an intranet or extranet. A virtual private network is a more secure, but expensive, way of doing this.
Same time, same place
Even working from home, your employees will still need to meet face-to-face occasionally. Email and electronic diaries allow you to arrange meetings and transfer documents, while wireless technology allows you to meet anywhere.
Any time, any place
Mobile phones and laptop computers with wireless internet access mean that your employees are always accessible and can work wherever they are. Read more on mobile technology.
Data security
There are important security issues. For example, data security could be compromised if employees working from home use their work computers for personal purposes. It's best to provide staff with a computer and make it clear that it's for business use only.
Install anti-virus and firewall software on users' PCs and use passwords to control access to their computers and to your network. Make sure home workers have read and understood your IT policies and know their information security responsibilities.
Employees who deal with sensitive information should be particularly careful about:
- Keeping equipment at home - they should make sure that their premises are properly secured.
- Transporting equipment from one place to another - items should never be left unattended in a public place.
- Using public internet access - public computers can store information that has been entered.
- Working in a public place such as a train - information on a laptop screen could be seen by others.
- Destroying data that is no longer required - eg a cross-cut shredder should be used to dispose of sensitive papers.
Read the National Cyber Security Centre's guidance on home working: preparing your organisation and staff.
Developed withAlso on this siteContent category
Source URL
/content/how-technology-can-facilitate-working-home
Links
Responsibilities of home workers
Ensuring staff understand their duties to keep homeworking legal and safe.
Employees who work from home have a number of key responsibilities.
They should:
- check whether there are any restrictions on home working within the terms of their lease, mortgage, or tenancy agreement for the property
- keep their insurance company informed about the new use of their home
- check if planning permission will be required and apply for it if necessary, though this is unlikely to be the case for a home office
- check if business rates are payable on the part of the property used for work
- ensure their own health and safety and the safety of anyone visiting or living in their home who could be affected by their work
- ensure that they keep sensitive information safe and secure, eg by destroying data securely when they have finished with it
Employees should also be aware that if they set aside a room to work in that has no domestic purpose, they may be liable for business rates on that part of the property or capital gains tax if the property is sold.
Read more on how to use your home as a workplace.
Developed withAlso on this siteContent category
Source URL
/content/responsibilities-home-workers
Links
Hybrid working: employer guidance
How employers can get the most of staff using a mix of working at home or remotely and also in the workplace.
Hybrid working is a form of flexible working where staff spend part of their week working from home or remotely with the rest of their working time spent based in the workplace.
Employers can implement hybrid working for their organisation in different ways. For example, some employers might suggest that all staff come into the workplace two or three days a week and spend the other days working from home. These specific days could be set by the employer or left to individuals to determine themselves.
Benefits of hybrid working
Hybrid working can bring together the benefits that staff experience when working from home, such as fewer distractions and increased productivity, and combine these with the advantages of working in a shared location, such as feeling part of a team and collaborating with greater ease.
Advantages that hybrid working can bring include:
- more flexibility as you can develop hybrid working patterns that suit the needs of the business
- increased staff productivity and motivation
- higher levels of trust and engagement, especially if staff are involved in determining their own hybrid working patterns
- increased job satisfaction means you are more likely to retain staff
- attract new talent – many recruits now expect to be offered the opportunity to work from home in some capacity
- more opportunities for collaboration between teams on the days people are in the office together
- helps support inclusion and diversity
- better staff wellbeing with decreased feelings of isolation and improved mental health for staff with more opportunities for social interaction
- better connection between managers and staff as days in the office offer opportunities for face-to-face engagement
- improved work-life balance for staff
- savings on office space and facilities costs
- improved team availability with staff given the flexibility to connect remotely if they can't make a physical meeting
What to consider when introducing hybrid working
To get the maximum benefit from hybrid working, you should examine:
Organisation goals
Consider what your organisation’s objectives are and how hybrid working could support you in achieving your targets.
Customer needs
How are your customers’ needs met? Can their requirements be delivered online, or is there a need for physical interaction with customers?
Getting the best out of your staff
Determine the type of hybrid working model that will support staff wellbeing and give them the platform to be motivated and productive in their job. The use of SMART targets that are specific, measurable, achievable, realistic, and time-bound will give your staff a clear understanding of what is required of them. In addition, SMART targets enable managers to identify if employees are meeting their targets, and if not, identifying issues at an early stage to provide support staff may need to meet their targets including adjusting the number of days they work in the office, for example, if they need face-to-face support and encouragement. see set business performance targets.
Attracting and retaining staff
You should consider the type of hybrid working that can help you to attract new talent and retain existing staff. Most job applicants like the opportunity to choose to work from home, so offering this as a benefit can give you a competitive advantage in the job market.
Days in the office
Establish why staff are required in the office on certain days and think about what you hope to achieve then. Is it to increase teamwork or collaboration on projects? Is it to maximise staff wellbeing and morale?
Working hours
Can your business’s operating hours be more flexible? For example, if you have customers in global locations, the remote working element of hybrid working enables you to adapt working hours to benefit customers in different time zones. Being flexible also offers staff the opportunity to determine working hours that best fit their work-life balance.
Flexible working requests
Address your legal requirements, including managing formal requests from staff for hybrid working through a flexible working policy. Employees could also request hybrid working as a reasonable adjustment under disability discrimination legislation.
Data protection duties
Securing sensitive data can be more challenging when employees divide their work time between home and the office. Create a policy outlining how to manage data in the workplace, at home, and when commuting between the two. Provide training to all staff on their data protection responsibilities. Read the Information Commissioner’s Office guidance on data protection and working from home.
Health and safety responsibilities
Employers must ensure the health, safety, and wellbeing of their staff when working from home and in the workplace. Employers have a duty of care and must carry out a health and safety risk assessment for all staff.
IT requirements
You will need to ensure staff can access the technology required to work at home, remotely, and in the workplace with minimal technical issues. IT security will also be a priority, as staff will be connecting to your organisation’s systems remotely.
Tax issues
Make your staff aware that they may be able to claim relief for additional household costs if they have to work at home for all or part of the week. See claim tax relief for your job expenses if working from home.
How to introduce hybrid working
When introducing hybrid working, you should take on board the needs of your staff. Take time to engage with staff and their representatives to get their input and effectively communicate your plans with them at each step of the process. This approach will maximise staff buy-in and develop high levels of trust when introducing hybrid working.
Requiring all staff to come into the workplace on set days each week could be counterproductive if staff resent employers stipulating which days they have to be in the workplace. A fixed-day approach also restricts the flexibility that hybrid working offers employers and their workforce. Giving staff the autonomy to select how many days and on which days they come into the office passes responsibility to your workforce. This approach can gain employee buy-in and establish a platform for building trust. It also sets a better work-life balance that could help maximise staff motivation, loyalty, and productivity.
Hybrid working policy
Whichever way you introduce hybrid working, you should communicate your decision clearly to all staff with details on how it works from a practical point of view. For example, you may want to outline scenarios that may impact the hybrid working approach such as when leave such as holidays or sick leave is taken. Ensure you treat all staff fairly when implementing hybrid working. It is good practice to develop a hybrid working policy.
It is a good idea to trial hybrid working; review its progress after a certain period, and then, if required, make changes that will help you maximise the benefits it can bring to your organisation and your staff. Ensure you consult with your employees and their representatives if you make any changes.
Further guidance including a sample policy on hybrid working
You can read further guidance on introducing hybrid working and access a sample hybrid working policy in the Labour Relation Agency’s practical guide to hybrid working.
Read the Chartered Institute of Personnel and Development guidance on planning for hybrid working.
ActionsContent category
Source URL
/content/hybrid-working-employer-guidance
Links
Managing employees working from home: seven top tips
The following top tips highlight key issues you should be aware of if you are considering home working as a possibility for your business.
Allowing staff to work from home on either a full or part-time basis can bring a range of business benefits, including greater staff motivation and increased productivity.
Tips for employers on home working
The following top tips highlight key issues you should be aware of if you are considering home working as a possibility for your business.
1. Consider an employee's job and skills
When deciding whether to let an employee work from home, you should consider if the job is suited to home working. For example, telemarketing and writing could be particularly suited to home working. The employee is also likely to need skills in a number of key areas including communication and time management. See types of work and skills suited to home working.
2. Be aware of legal requirements
When an employee starts working from home, it may be necessary to amend their written statement of their terms and conditions of employment. See employment contracts and working from home. You will probably need to extend your business insurance to cover equipment used by employees in their homes. See providing equipment for employees who work at home.
3. Provide appropriate equipment
As an employer, you're likely to be responsible for providing, installing, and maintaining all equipment unless the employee uses their own. Equipment you need to provide may include a desk and chair, PC or laptop, and printer. See providing equipment for employees who work at home.
4. Encourage communication
For staff who work from home, a sense of isolation is one of the reasons that home working may fail. It's therefore important to put formal systems in place to ensure people feel part of the team. See effectively manage employees who work from home.
5. Train and monitor employees
Training can help employees working from home to develop the skills they need, for example, time management or writing reports. Monitoring employees' performance is also important to ensure targets are being met. See effectively manage employees who work from home.
6. Be aware of health and safety responsibilities
You have the same responsibilities for ensuring the health and safety of home workers as you would for staff based at your premises. Your duties are likely to include ensuring equipment is fit for purpose and that lighting levels are appropriate. See your health and safety obligations towards home workers.
7. Consider information security
You should ensure that employees adhere to data protection principles. For example, data security could be compromised if employees working from home use their work computers for personal purposes. You should make clear that the computer you provide is for business use only. You should also install anti-virus and firewall software, use passwords to control access to your network, and ensure workers have read your IT policies. See how technology can facilitate working from home.
Developed withAlso on this siteContent category
Source URL
/content/managing-employees-working-home-seven-top-tips
Links
Work experience opportunities for young people and graduates
In this guide:
- Providing work experience opportunities
- Benefits of work experience
- Work experience opportunities for students still at school
- Work experience opportunities for young people and graduates
- Preparing for the work experience placement
- Ensuring a safe work experience placement
- Work experience activities
- Monitoring the work experience placement
- Providing work experience opportunities - Keep Northern Ireland Beautiful (video)
Benefits of work experience
Benefits of work experience for the employer, young person and society
Work experience is an opportunity to introduce young people to the reality of working life within a willing organisation, to help them secure and sustain employment.
By taking students on work experience, you get an opportunity to engage, inspire and inform young people about what working life is really like.
Benefits for employers
Offering work experience can bring a number of benefits to you as an employer:
- Raise your profile - being known as a business that offers work experience opportunities will raise the profile and appeal of your business and sector.
- Improve staff retention - investing in young people brings commitment and loyalty, which means they are more likely to stay with the business which helps maintain productivity and reduce recruitment costs.
- Grow your own talent - get access to the up and coming talent of the future.
- Develop employees - developing your employees by involving them in the placement and providing potential management opportunities can help employees feel motivated and loyal to the business.
- Get additional help at no cost - as an employer, you do not have to pay students on work experience.
- Achieve new perspective and ideas - young people often bring fresh ideas and approaches which may open up new and emerging markets for the business.
- Gain new understanding of modern learning - increase your understanding of modern learning processes and current educational qualifications.
Benefits for young people and society/industry
There are a number of benefits for young people and for the rest of society and industry:
- Increase in knowledge - work experience can increase students' occupational knowledge and understanding of the skills, attributes and qualifications required.
- Breaking the cycle - many young people find themselves in a situation where they cannot get a job because of lack of experience so taking part in a work placement gives them this valuable experience.
- Improvement in communication skills - work placements help young people to gain experience in working with people, enhancing their social and communication skills.
- Learning about the recruitment process - applying for a placement provides the opportunity to learn about recruitment eg how to apply for a job, prepare for job interviews and building a CV.
- Economic development - work experience contributes to economic development within the local community.
- Improve competitiveness - work experience opportunities can help industry to remain competitive.
Developed withActionsAlso on this siteContent category
Source URL
/content/benefits-work-experience
Links
Work experience opportunities for students still at school
Employer guidance on arranging work experience placements for students still at school.
There are various ways that you can advertise or source workplace opportunities.
School Employer Connections and Business in the Community Work Inspiration
Alternatively, you may wish to use one of the following organisations to manage opportunities on your behalf. These organisations provide a brokerage service to support employers and school career teachers arrange work experience placements for post-primary students.
Business in the Community Work Inspiration is a national, employer-led campaign that aims to make work experience more meaningful, relevant, and inspiring for young people.
Schools and colleges
A number of schools and colleges encourage young people to find their own placement. However, there are occasions when careers teachers will source placements for the students.
Some schools and colleges have also developed partnerships with local employers.
Arranging work experience
Issues to consider when thinking of taking part in work experience include:
- Duration of placement - most schools and colleges prefer a five day block placement, however, some may be open to three or four day placements.
- Age of students - most students go on work experience in year 12 (aged 15-16) and /or year 13 (age 16-17) or year 14 (age 17-18).
- No cost to employer - you do not have to pay students on work experience.
Developed withActionsAlso on this siteContent category
Source URL
/content/work-experience-opportunities-students-still-school
Links
Work experience opportunities for young people and graduates
Detailing work experience opportunities for young people and graduates
There are ways you can source or advertise work experience opportunities for young people and graduates.
Training for Success
Training for Success has been developed by the Department for the Economy so that young people can obtain training and development to progress in the workplace.
Through the programme, you can provide work experience opportunities for school leavers aged 16-17 years (and up to age 22 and 24 for those with extended eligibility).
Read more on Training for Success: providing work experience for young people.
Work Experience Programme
Read full details on the Work Experience Programme: providing short work placements to support unemployed people.
Developed withActionsAlso on this siteContent category
Source URL
/content/work-experience-opportunities-young-people-and-graduates
Links
Preparing for the work experience placement
When preparing for a work experience placement, you should ensure a placement plan has been drawn up and communicate with the young person in advance about what to expect
Providing as much information as possible about the placement to the young person in advance gives them a clearer guide about what to expect and reduces their anxiety.
Before starting, the placement supervisor should try to inform the student about the following:
- where to go on their first day
- who to report to
- start and finish time
- breaks
- lunchtimes
- canteen facilities or alternatives
- dress code (smart/casual can be confusing, so you could provide a few examples)
Placement Plan
Placement plans provide both the supervisor and student with a placement structure.
You may wish to consider incorporating the following into the placement plan:
- welcome and overview of company
- induction - health and safety, confidentiality
- provision of uniform/pass if required
- tour including canteen and toilets
- instruction in the safe use of any equipment including IT equipment
- timetable for the week
- what activities the student will be doing
- details of any projects they may have to complete
- review of placement when completed
It would be beneficial both for you and the student to spend some time before the placement commences identifying different tasks, projects and activities that they can work on.
Developed withActionsAlso on this siteContent category
Source URL
/content/preparing-work-experience-placement
Links
Ensuring a safe work experience placement
To ensure a work experience placement, you should look at insurance, health and safety, risk assessment and child protection issues
There are a number of things you should ensure are in place before a young person starts their work placement.
Insurance
You should ensure the young person is covered by your company's public liability and employer's liability insurance. Read more on liability insurance.
In addition:
- you may be required to provide proof of this liability insurance to the school or college
- you may also have to sign an indemnity form which the school or college will provide
For further information, download the Health and Safety Executive (HSE) Employers' Liability guide (PDF, 305K).
Health and safety
You are responsible for the student's health and safety while they are on placement with you. Read more on what you need to do about health and safety.
Read HSE guidance on work experience.
Legal constraints
Employers should be mindful also of the following legal constraints in place to protect the student.
Students should not:
- be asked to work outside the hours of 09:00 to 17:00
- be asked to work more than 36.25 hours per week, excluding travel or lunch breaks
- work for more than five days in any consecutive seven day period
- drive, manage, control or move mechanically propelled vehicles
- undertake work experience in a place where they are under the statutory age limit
- work in ways prohibited for under 18s eg on aeroplanes, the airport apron, boats/ships, or portside
- undertake placements working at heights, in confined spaces or with dangerous substances
Read more on employing children and young people.
Read HSE guidance on what the law says about young people at work.
Risk assessment
You should ensure your risk assessment is up-to-date to include work experience students. Read more on health and safety risk assessment.
Read HSE guidance on risk assessment.
Child protection
Your staff should be made aware of your organisation's child protection policy.
You should consider the following:
- Do you have you a child protection policy or procedure in place?
- Basic child protection training is required if there is a named supervisor with responsibility for trainees.
- Is the named supervisor checked through AccessNI? Read more on AccessNI criminal records checks.
- A Disclosure and Barring Service (DBS) check is required if the employee's specific job purpose includes looking after under 16 work experience students. Read more about the Disclosure and Barring Service.
- As part of the risk assessment with regards to the placement, have you considered the location, travel and access to confidential material?
- Instructions and guidance should be given to all employees in relation to bullying, inappropriate behaviour, language, including horseplay. Read more on bullying and harassment.
- The need for one-to-one work with a single adult should be avoided wherever possible.
Developed withActionsAlso on this siteContent category
Source URL
/content/ensuring-safe-work-experience-placement
Links
Work experience activities
It is worth taking time to plan activities for a work experience placement so that both you and the student will get the most out of the experience
Work experience should be beneficial both to you and the young person, so it is essential they are given as much insight into the world of work as possible.
This will allow opportunities for professional development and ensure they can demonstrate their practical experience to potential employers in the future.
Some suggestions for the types of tasks include:
- offer them a project to work on during the placement
- identify some work shadowing or team working opportunities
- assign a task for them to work on which is supervised but with scope to use their own ideas and creativity
- some administrative tasks such as answering telephones, sending emails, minute taking or filing
You could also ask the student directly if they have any suggestions for what they would like to do, or improvements they think could be made within your business.
Developed withActionsAlso on this siteContent category
Source URL
/content/work-experience-activities
Links
Monitoring the work experience placement
You can monitor the work experience placement by ensuring a member of staff is identified to support the student
A member of staff should be identified as a Placement Supervisor to support, supervise and mentor the student during their work experience.
This person will also be the first point of contact for the school or college during the placement.
The Placement Supervisor should:
- create a placement plan for the student
- contact the student prior to placement and let them know where to go on their first day
- welcome the student and carry out their induction to the company
- ensure the student is treated as a young adult who is making a valuable contribution to the team
- be approachable and offer positive feedback
- be the first point of contact for the student in any instances of absence
- encourage the student to reflect on what they have learned on a daily basis and how these new skills could enhance their CV
- where possible, meet with the student at the start and end of each day
- liaise with the school or college before, during and after the placement
A teacher or representative from the school or college may want to make a visit during the placement or telephone to discuss how the placement is going and what the student is achieving.
Review meeting
On the last day, where possible you and/or the placement supervisor should meet with the student to discuss their placement.
You may wish to discuss the following:
- the student's achievements
- lessons learned
- how the experience relates to their education and career plans
- if there are there any positions coming up the company they may be interested in
You will usually be asked to complete a student assessment form. This is a very useful document for the student as it can be used in the future as a CV reference.
Feedback
You may also be asked to complete an employer assessment form for evaluation purposes.
This will allow a critical analysis to be carried out. All suggested recommendations/improvements should be followed up by the school or college.
Developed withActionsAlso on this siteContent category
Source URL
/content/monitoring-work-experience-placement
Links
Providing work experience opportunities
Providing work experience opportunities - Keep Northern Ireland Beautiful (video)
Ian Humphreys, Chief Executive of Keep Northern Ireland Beautiful, explains how providing work experience opportunities has benefited their organisation
Ian Humphreys, Chief Executive of Keep Northern Ireland Beautiful, explains how providing work experience opportunities has benefited their organisation.
An environmental charity, Keep Northern Ireland Beautiful campaigns directly to the public to bring about positive changes in behaviour.
Providing work experience opportunities is part of the organisation's ethos and in this video, Ian and Community Development Officer Nicola Murray, talk about how they prepare for new work experience students, tasks that the students get involved in and challenges and benefits to the business.
In addition, work experience student Alastair Fenn, who has subsequently been employed by Keep Northern Ireland Beautiful in the role of Environmental Quality Assurance Officer, describes his experience of Business in the Community's Responsible Internship Programme and the opportunities it provided in helping to progress his career.
Also on this siteCase StudyIan HumphreysContent category
Source URL
/content/providing-work-experience-opportunities-keep-northern-ireland-beautiful-video
Links
Equal pay: Upcoming legal changes
In this guide:
- Equal pay law and employer best practice
- Equal pay law overview
- What is equal work?
- Choosing a comparator for equal pay claims
- Equal pay and part-time work
- Equal pay and occupational pension schemes
- Defences to an equal pay claim
- Equal pay, pregnancy and maternity leave
- Equal pay questionnaires
- Benefits of carrying out an equal pay audit
- Equal pay: Upcoming legal changes
Equal pay law overview
How equal pay law in Northern Ireland protects the rights of employees to receive equal pay for equal work.
The principle that women and men are entitled to equal pay for doing equal work is embedded in domestic and European Union law. Pay is defined broadly under European Union law and includes pensions.
Article 4 of the recast Equal Treatment Directive requires that 'for the same work or for work to which equal value is attributed, direct and indirect discrimination on grounds of sex with regard to all aspects and conditions of remuneration shall be eliminated'.
Equal pay legislation
In Northern Ireland the principle outlined in Article 4 of the Directive is implemented through the following three pieces of law:
- The Equal Pay Act (NI) 1970 requires employers to pay men and women equal pay for equal work. It prohibits sex discrimination between employees in respect of their contractual pay and terms and conditions of employment.
- The Sex Discrimination (NI) Order 1976 prohibits sex discrimination in relation to non-contractual entitlements to benefits.
- The Pensions (NI) Order 1995 prohibits sex discrimination in relation to employees' access to pension schemes, and in the way they are treated under the rules of such schemes.
All workers have a right to equal pay with a person of the opposite sex doing like work, work of equal value, or work rated as equivalent.
The equal pay provisions in the Equal Pay Act (NI) 1970 apply to all contractual terms, not just those directly related to remuneration, such as holiday entitlement.
Although the law on equal pay may seem complicated, its purpose is simple - to ensure that where women and men are doing equal work for the same or an associated employer, they should receive the same rewards for it. Therefore, any references to a woman in this guide apply equally to a man claiming equal pay.
Equal pay does not exist in isolation from other equality areas and if an employer wishes to address unequal pay effectively, it has to be as part of a broader approach to equality.
It is worth noting that there are differences in the legal provisions that apply to sex discrimination in pay compared with discrimination in pay based on the other equality grounds. It is not the purpose of these guidance notes to focus on those differences but to summarise the key principles underpinning equal pay legislation.
Sex equality clause
A woman doing equal work with a man in the same employment is entitled to equality in pay and other contractual terms unless the employer can show that there is a genuine material reason for the difference which does not discriminate on the basis of her sex.
Where there is equal work, the law implies a sex equality clause automatically into the woman's contract of employment, modifying it where necessary to ensure her pay and all other contractual terms are no less favourable than the man's.
Where a woman doing equal work shows that she is receiving less pay or other less favourable terms in her contract, the employer will have to show why this is the case. If the employer is unable to show that the difference is due to a genuine material factor that has nothing to do with her sex, then the equality clause takes effect.
These equal pay provisions apply to all contractual terms including wages and salaries, non-discretionary bonuses, holiday pay, sick pay, overtime, shift payments, and occupational pension benefits, and to non-monetary terms such as leave entitlements or access to sports and social benefits.
Developed withActionsAlso on this siteContent category
Source URL
/content/equal-pay-law-overview
Links
What is equal work?
How the terms 'like work', 'work rated as equivalent', 'work of equal value', and 'pay' are defined.
Under the Equal Pay Act (NI) 1970 an employee has a right to equal pay with any employee of the opposite sex, known as 'comparator', who is doing work that is either:
- the same or broadly similar provided that where there are any differences in the work these are not of practical importance: this is known as 'like work'
- different, but is rated under a job evaluation scheme as being work of equal value: this is known as 'work rated as equivalent'
- different, but of equal value in terms of factors such as effort, skill, and decision-making: this is known as 'work of equal value'
The comparator must be in the 'same employment' as the claimant. This means they are employed by the same or an associated employer at the same workplace, or by the same or an associated employer at a different workplace where common terms and conditions apply generally or to the relevant classes of employees.
The law thus provides for three types of equal pay claims.
1. Like work
There are two questions to ask when determining 'like work':
- whether the woman and her male comparator are employed in work that is the same or broadly similar, and
- whether any differences between her work and that done by her comparator are 'of practical importance', taking into consideration the frequency with which any differences occur in practice and the nature and extent of those differences
It is for the employer to show that there are differences of practical importance in the work actually performed. Differences such as additional duties, level of responsibility, skills, the time at which work is done, qualifications, training, and physical effort could all be valid.
2. Work rated as equivalent
A woman will be entitled to equal pay with a man where her work is rated as at least equivalent to the work that he does under an employer's job evaluation study in terms of the demands made on the workers, by reference to factors such as effort, skill, and decision-making.
A job evaluation study will rate the demands made by jobs under headings such as skill, effort, and decision-making. Studies must be non-discriminatory and not influenced by gender stereotyping or assumptions about women's and men's work.
3. Work of equal value
A woman can claim equal pay with a man if she can show that her work is of equal value to him in terms of the demands made on her. This means that the jobs done by a woman and her comparator are different but can be regarded as being of equal worth, taking into account the nature of the work, the training or skills necessary to do the job, the conditions of work, and the decision-making that is part of the role.
Equal value claims thus raise the possibility of making comparisons across traditional job boundaries.
Definition of pay
For the purposes of equal pay claims, pay has been widely defined to include:
- basic pay and salary
- performance-related pay
- contractual bonuses
- contractual benefits including holiday pay, sick pay, occupational pensions, and concessionary travel for family members
- premiums paid for shift working
Developed withActionsAlso on this siteContent category
Source URL
/content/what-equal-work
Links
Choosing a comparator for equal pay claims
How a female employee can choose the colleague or colleagues she wants to be compared to.
The Equal Pay Act (NI) 1970 requires a claimant to identify an actual comparator in the same employment. A woman can claim equal pay for equal work with a male colleague or colleagues (known then as a 'comparator'). It is for her to choose the colleague(s), although she does not have to identify them by name at the outset.
The selected comparator could be representative of a group of workers or he could be the only person doing the particular type of work.
The female employee may choose more than one comparator and multiple comparators may be necessary for a term-by-term comparison of her contract. However, an industrial tribunal can strike out a claim with a particular comparator, or could in exceptional cases require a claimant who unreasonably cites too many comparators, to pay some costs.
The chosen comparator does not have to be working at the same time as the woman, so he may for example be a predecessor in the job. However, he cannot be a successor or a hypothetical person.
A comparator in the same employment
For an entitlement to equal pay for equal work to exist, the comparator must be employed by the same employer as the claimant or by an associated employer. The statute states that employees are deemed to be in the same employment if they are employed by the same employer or any associated employer at the same establishment or at establishments in Northern Ireland which include that one and at which common terms and conditions of employment are observed either generally or for employees of the relevant classes. Where the comparator is working at a different establishment, the UK Supreme Court has held that one needs to ask whether, assuming that the comparator was employed to do his present job in the claimant's establishment, would his terms and conditions still be broadly similar to those he currently has in his own establishment.
Furthermore, European law suggests that people will be in the same employment where there is a single, shared source with responsibility for agreeing and setting out the terms and conditions of employment and where that single source is in a position to put right any unlawful discrimination. In practice, this has encompassed employment within the same organisation and within organisations that share common terms and conditions.
What can be compared?
Each individual term in the woman's contract of employment will be compared with those of the comparator(s).
Developed withActionsAlso on this siteContent category
Source URL
/content/choosing-comparator-equal-pay-claims
Links
Equal pay and part-time work
The rights of part-time workers to equal pay and other treatment that is not unfavourable.
A pay practice that treats part-time workers less favourably than comparable full-time workers is likely to be indirectly discriminatory against women, as more women than men work part-time.
Unless an employer can objectively justify the pay differential or practice, it will be unlawful. It is unlikely that an employer could justify a different basic hourly rate for full-time and part-time workers.
In most cases where a part-time worker is paid less (pro-rata) than a full-time worker, the Part-time Workers (Prevention of Less Favourable Treatment) Regulations (NI) 2000 would also apply. These ban the less favourable treatment of part-time workers (male or female) unless it can be objectively justified.
The exclusion of part-time workers from an occupational pension scheme has been held to be indirectly discriminatory and unlawful.
Developed withActionsAlso on this siteContent category
Source URL
/content/equal-pay-and-part-time-work
Links
Equal pay and occupational pension schemes
How equal pay provisions apply to employee rights and occupational pension schemes.
Occupational pension schemes are subject to the equal pay for equal work principle. Most occupational pension schemes are trust-based schemes where the scheme is legally separate from the employer and is administered by trustees, who are bound to implement equal treatment between women and men. The benefits will be in the form of pensions and lump sums.
Equal treatment rule
The equal treatment rule operates to ensure that comparable women and men are treated equally in both access to and benefits of an occupational pension scheme. If an occupational pension scheme, or a term of it, is less favourable to a woman than it is to a male comparator, then the term is modified so that it is not less favourable.
However, if the trustees or managers of the scheme can show that the difference in treatment is because of a genuine material factor which is not the difference in sex, then the sex equality rule will not apply to that difference.
Women on paid maternity, adoption or shared parental leave are covered by the equal treatment rule. The only time a woman on maternity, adoption, or shared parental leave may be treated differently is when she is on a period of unpaid leave when she is not entitled to accrue occupational pension benefits.
The terms on which benefits are provided to dependants of members and associated discretions, are also covered by the equal treatment rule.
Where people are treated differently according to their marital or civil partnership status, a woman must select a male comparator who has the same status. So if a scheme provides a particular benefit only to members who are married or in civil partnerships, a woman who is not married or in a civil partnership cannot choose a man who is married or in a civil partnership as a comparator for a claim.
There is an exception to the equal treatment rule that allows a difference in occupational pension contributions for women and men because of prescribed actuarial factors. For example, an employer may have to pay higher contributions for female than male employees because of their longer life expectancy.
Developed withActionsAlso on this siteContent category
Source URL
/content/equal-pay-and-occupational-pension-schemes
Links
Defences to an equal pay claim
Valid reasons why an employer might lawfully be able to impose unequal pay and other terms of employment.
The possible defences that you may raise in response to an equal pay claim are:
- the woman and her comparator are not doing equal work
- the chosen comparator is not allowed by law (for example he is not in the same employment)
- the difference in pay is due to a genuine material factor, which is not related to the sex of the jobholders
Genuine material factor defence
Once a claimant has shown that they are doing equal work with their comparator, the equality clause will take effect unless the employer can prove that the difference is genuinely due to a material factor that does not itself discriminate against the claimant because of their sex. Basically, the employer is able to give a genuine reason for the difference in pay between the claimant and their comparator that is not related to gender.
The employer must identify the factor(s) and prove:
- it is the real reason for the difference in pay
- it causes the difference in pay between the woman and her comparator
- it is material - that is, significant and relevant
- it does not involve direct or indirect sex discrimination
Personal differences between the workers concerned such as experience and qualifications may be material factors.
To be a valid defence, the material factor must not be directly discriminatory and if it is indirectly discriminatory, the difference in terms must be objectively justified. A material factor will be directly discriminatory where it is based on treating women and men differently because of their sex.
Indirect discrimination arises where a pay system, policy, or arrangement has a disproportionate adverse impact on women compared with their male comparators unless you can objectively justify it.
You can justify an indirectly discriminatory factor by showing that it is a 'proportionate means of achieving a legitimate aim'. Even where the aim is legitimate, the employer must be able to show that the means it adopts to achieve the aim is proportionate in the circumstances.
Job evaluation
Job evaluation is a systematic and analytical procedure for comparing and determining the relative importance of different jobs. The process is common across the public sector where it enables employers to create fair pay systems and job hierarchies.
Employers considering the adoption of a job evaluation scheme should seek expert support around the development and implementation of the scheme to ensure that it does not unlawfully discriminate.
Where a non-discriminatory and analytical job evaluation scheme has determined that the work of the man and the woman are not equal, this can be used to defend an equal pay claim. Due to the risk of discrimination creeping into the job evaluation process, employers should seek expert support throughout the process.
Developed withActionsAlso on this siteContent category
Source URL
/content/defences-equal-pay-claim
Links
Equal pay, pregnancy and maternity leave
The rights of employees who are pregnant or on maternity leave to receive pay rises and bonuses.
Pregnant employees and those taking maternity leave enjoy a wide but complex range of legal rights that regulate their relationship with their employers and in some cases their prospective employers.
These legal rights primarily exist:
- to protect their health and safety and that of their expectant or new-born children
- to preserve the contractual terms and conditions of employment that they would have otherwise enjoyed if they had not been pregnant
- to help them to attain a more satisfactory work/life balance following their children's births
- to protect them from unlawful discrimination
- to generally promote their equality of opportunity in employment
Equality clause
An equality clause is implied into a woman's contract to ensure that she receives certain pay increases and contractual bonus payments when she is on maternity leave. There is no need to show equal work with a comparator in this situation.
The equality clause applies to:
- the calculation of contractual maternity-related pay
- bonus payments during maternity leave
- pay increases following maternity leave
During maternity leave a woman's entitlement to receive her usual contractual remuneration (that is, salary or other benefits with a transferable cash value such as a car allowance or luncheon vouchers) stops unless her contract provides for this.
However, she is entitled to any pay rise or contractual bonus payment (relating to the period of compulsory maternity leave) awarded during her maternity leave period, or that would have been awarded had she not been on maternity leave.
Any pay increase a woman receives or would have received had she not been on maternity leave must be taken into account in the calculation of her maternity-related pay.
Similarly, any pay or bonus related to the time before the maternity leave starts, during compulsory maternity leave, or after maternity leave ends, must be paid without delay. So if a woman becomes entitled to a contractual bonus for work she undertook before she went on maternity leave, she should receive it when it would have been paid had she not been on maternity leave.
On her return to work a woman should receive any pay increases which would have been paid to her had she not been on maternity leave.
Unfavourable treatment because of pregnancy or maternity in relation to non-contractual pay and benefits is covered by the employment discrimination provisions in the Sex Discrimination (NI) Order 1976.
Developed withActionsAlso on this siteContent category
Source URL
/content/equal-pay-pregnancy-and-maternity-leave
Links
Equal pay questionnaires
The rights of employees to make enquiries about pay arrangements to find out if they receive equal pay.
Under the Equal Pay Act (NI) 1970, as amended, a person who believes they may have an equal pay claim is permitted to ask their employer for information that is or may be relevant to her claim. The questionnaire which must be used is prescribed in the legislation and can be obtained from the Equality Commission for Northern Ireland.
The questionnaire is intended to help individuals who believe they may not have received equal pay to obtain information from their employers to find out whether this is the case and, if so, why.
The information should help to establish key facts early on and make it easier to resolve any disputes in the workplace.
If the complainant decides to take a case to an industrial tribunal, the information should enable the complaint to be presented in the most effective way and the proceedings should be that much simpler because the matters in dispute have been identified in advance.
Developed withActionsAlso on this siteContent category
Source URL
/content/equal-pay-questionnaires
Links
Benefits of carrying out an equal pay audit
How to audit your pay system to make sure it is transparent, equal, and fair.
Employers are responsible for providing equal pay for equal work and it is good practice to conduct pay audits to ensure that this is the case. Where a pay system lacks transparency, the employer could be required to prove that the pay system does not discriminate because of gender.
Some changes regarding equal pay and pay audits may take effect in the near future - see equal pay: upcoming legal changes.
Pay arrangements are often complicated and the features that can give rise to discrimination in pay are not always obvious.
The benefits to an organisation of carrying out an equal pay audit include:
- identifying, explaining and, where unjustifiable, eliminating pay inequalities
- having rational, fair, and transparent pay arrangements
- demonstrating to employees and to potential employees a commitment to equality
- demonstrating the organisation's values to those it does business with
To ensure that your equal pay audit follows best practice, you can use the Equality Commission's Code of Practice on Equal Pay (PDF, 538K).
Developed withAlso on this siteContent category
Source URL
/content/benefits-carrying-out-equal-pay-audit
Links
Equal pay: Upcoming legal changes
Changes that will come into force in relation to the Employment Act (NI) 2016.
At present, the Equal Pay Act (NI) does not impose any positive legal duty on employers that requires them to carry out equal pay audits to identify pay inequalities or to take remedial action.
The Equality Commission encourages all employers to be proactive in that way, but for the time being that is only a recommendation of good practice.
Employment Act (NI) 2016
For some employers, this may change as a result of section 19 of the Employment Act (NI) 2016. The latter has not yet come into force, but when it does it will impose a duty on the Northern Ireland Executive to make a new set of statutory regulations which, when passed, will impose new duties (described below) on some employers.
Section 19 of the Employment Act (NI) 2016 does not specify which employers will have to comply with the new duties.
Employer duties
The duties that the regulations will apply to the affected employers are to:
- publish information about the pay received by their workforces
- publish that information periodically - every 12 to 36 months, possibly
- develop action plans to eliminate any gender pay differences that are found
The regulations will specify further details about what information is to be collected and published.
A breach of duties imposed by the regulations will be a criminal offence and offenders will be liable to financial penalties of up to £5,000 per employee.
Developed withAlso on this siteContent category
Source URL
/content/equal-pay-upcoming-legal-changes
Links
Further education: skills development programmes
Staff and business development: further education courses
The further education colleges and three main universities in Northern Ireland offer a wide range of accredited and bespoke courses that can be tailored to your staff and business needs.
Further education (FE) colleges and universities in Northern Ireland offer a range of accredited and bespoke courses that can be tailored to the specific needs of your staff and business.
Further education courses can be delivered at a time and place to meet the demands of your business in order to assist your company with staff development. Further education courses can help your employees learn new skills or enhance existing skills that can lead to innovation and business growth.
Further education courses
Courses on offer at each of the further education colleges include:
- Higher Education Degrees
- Foundation Degrees
- Higher National Diplomas and Certificates
- Higher Level Apprenticeships
- BTEC Diplomas at Level 1 and 2 and Level 3 Extended Diplomas
- Apprenticeships and Training programmes
- Professional and technical training
- Bespoke training for businesses
- Essential Skills - numeracy, literacy, ICT
- ESOL - English for Speakers of Other Languages
To find out more about the achievements of the six further education colleges, download the leaflet on Northern Ireland further education colleges (PDF, 424K).
Developed withAlso on this siteContent category
Source URL
/content/staff-and-business-development-further-education-courses
Links
Further education: skills development programmes
List of further education skills development programmes in Northern Ireland including Skills Focus and InnovateUs.
There are a range of further education (FE) skills development programmes on offer.
InnovateUs
InnovateUs is a skills development programme, funded by the Department for the Economy and delivered across Northern Ireland by the six FE colleges.
The programme is designed to encourage and promote opportunities for small businesses and FE colleges to work together. In particular, the focus of the programme is to enable small businesses, with fewer than 50 employees, to acquire the skills necessary to engage in innovation activities. Businesses can avail of up to 60 hours of mentoring support from a college expert to work on a project aimed at developing a new or modified product, process or service in a wide range of sectors.
By gaining these skills, small businesses can then exploit innovative opportunities or undertake additional forms of innovation, which will contribute to growth and development.
Skills Focus
Skills Focus is a skills development programme funded by the Department for the Economy (DfE) and delivered across Northern Ireland by the six FE colleges.
Skills Focus aims to support, promote and facilitate collaborative working between business and FE colleges, in order to provide tailored skills provision to small to medium enterprises with fewer than 250 employees. The purpose of Skills Focus is to meet business needs by increasing the skills levels and employability of the existing workforce to qualification level 2 and above.
Download further information on InnovateUs and Skills Focus (PDF, 276K).
Connected
Connected is an initiative between the six FE colleges, Queen's University Belfast, the Ulster University and the Open University in Northern Ireland to help businesses and the wider community to improve their performance by providing access to a broad portfolio of knowledge and technology support services.
Connected makes available academic expertise and resources that can bring measurable benefits to a business. It aims to develop interaction and stimulate innovation to benefit local companies and the Northern Ireland economy by encouraging, easing and increasing potential knowledge exchange links between academia and industry, particularly small and medium-sized enterprises.
Innovation Vouchers
Innovation Vouchers provide up to £5,000 of funding support for small to medium-sized businesses in Northern Ireland to help them to innovate, develop and grow. Funded by Invest Northern Ireland, the Innovation Voucher enables companies to seek knowledge and expertise from colleges and universities.
Typical projects include:
- ideas for new or improved products, processes and services
- product and service testing
- access to information and expertise on new materials
- tapping into research and scientific expertise
Read more on Innovation Vouchers.
Innovation Boost
Product development and innovation is at the heart of growth but often needs costly technology support. Previously known as Fusion, Innovation Boost can provide that support by helping to fund a high-calibre science, engineering or technology graduate and partnering you with a third-level institution with specific expertise.
The graduate is employed by you and is based in your company throughout the project (12 - 18 months) with mentoring from the academic partner and InterTradeIreland Innovation Boost consultant.
Funding available
- 18-month support package - worth up to £56,000/€67,900 typically in the area of new product/service development
- 12-month support project - worth £39,000/€47,400 typically in the area of process improvement
Read more on Innovation Boost.
Foundation degrees
Foundation degrees are higher education qualifications mainly delivered in local colleges that combine academic and work-related learning.
See Foundation degrees: providing higher education qualifications to improve employees' skills.
Assured Skills
Find out more about Assured Skills: delivering skilled employees through pre-employment training programmes.
Higher Level Apprenticeships
A Higher Level Apprenticeship (HLA) is a workplace training programme which includes a combination of on and off-the-job training. The HLA programme currently offers qualifications from Level 4 up to Level 7, with FE colleges mainly delivering at Levels 4 and 5 and universities mainly delivering Levels 6 and 7. The majority of approved HLAs are at Level 5 (Foundation Degree) with some offering Level 6 (Honours Degree) and Level 7 (Master's Degree). HLAs may be available in the future at Level 8 (Post Graduate Award).
This is an all-age programme, with the apprentice in employment from the first day, and off-the-job training provided through the six local FE colleges, CAFRE or the three local universities.
Higher Level Apprenticeships are available in areas such as accountancy, digital marketing, applied industrial sciences, engineering, computing, construction, cyber security, software development, building services, child care, food and drink manufacture, hospitality and tourism along with other occupational areas.
See Apprenticeships: delivering work-based training and qualifications to employees.
Knowledge Transfer Partnerships
The Knowledge Transfer Partnership (KTP) scheme helps businesses to innovate and grow. It does this by linking them with a university and a graduate to work on a specific project.
Each KTP is a three-way partnership between a business, an academic institution and a graduate. The academic institution employs the recently-qualified graduate who works at the company. The graduate, known as the 'associate', brings new skills and knowledge to the business.
A KTP can last between 12 and 36 months depending on the project and the needs of the business. It is partly funded by a grant. The amount businesses need to contribute is different for SMEs and larger companies. For further information see Knowledge Transfer Partnerships guidance from UK Research & Innovation.
ApprenticeshipsNI
ApprenticeshipsNI is a workplace training programme which includes a combination of on and off-the-job training. The ApprenticeshipsNI programme offers vocational qualifications at Level 2 and Level 3 and is delivered by all FE colleges and a network of non-statutory training contractors.
The apprentice is in employment from the first day on the programme, which is open to new employees, or those moving to a new job role. All ApprenticeshipsNI frameworks are open to those aged 16-24 years old, with a number of frameworks in priority economic areas also available to all ages. Off-the-job training is provided through the six local FE colleges or a non-statutory training contractor.
Apprenticeships are available in a wide range of occupational areas such as electrotechnical, food and drink manufacturing, engineering, hospitality, plumbing, health and social care, construction and many more.
See Apprenticeships: delivering work-based training and qualifications to employees.
Developed withAlso on this siteContent category
Source URL
/content/further-education-skills-development-programmes
Links
Staff and business development: further education courses
Staff and business development: further education courses
The further education colleges and three main universities in Northern Ireland offer a wide range of accredited and bespoke courses that can be tailored to your staff and business needs.
Further education (FE) colleges and universities in Northern Ireland offer a range of accredited and bespoke courses that can be tailored to the specific needs of your staff and business.
Further education courses can be delivered at a time and place to meet the demands of your business in order to assist your company with staff development. Further education courses can help your employees learn new skills or enhance existing skills that can lead to innovation and business growth.
Further education courses
Courses on offer at each of the further education colleges include:
- Higher Education Degrees
- Foundation Degrees
- Higher National Diplomas and Certificates
- Higher Level Apprenticeships
- BTEC Diplomas at Level 1 and 2 and Level 3 Extended Diplomas
- Apprenticeships and Training programmes
- Professional and technical training
- Bespoke training for businesses
- Essential Skills - numeracy, literacy, ICT
- ESOL - English for Speakers of Other Languages
To find out more about the achievements of the six further education colleges, download the leaflet on Northern Ireland further education colleges (PDF, 424K).
Developed withAlso on this siteContent category
Source URL
/content/staff-and-business-development-further-education-courses
Links
Further education: skills development programmes
List of further education skills development programmes in Northern Ireland including Skills Focus and InnovateUs.
There are a range of further education (FE) skills development programmes on offer.
InnovateUs
InnovateUs is a skills development programme, funded by the Department for the Economy and delivered across Northern Ireland by the six FE colleges.
The programme is designed to encourage and promote opportunities for small businesses and FE colleges to work together. In particular, the focus of the programme is to enable small businesses, with fewer than 50 employees, to acquire the skills necessary to engage in innovation activities. Businesses can avail of up to 60 hours of mentoring support from a college expert to work on a project aimed at developing a new or modified product, process or service in a wide range of sectors.
By gaining these skills, small businesses can then exploit innovative opportunities or undertake additional forms of innovation, which will contribute to growth and development.
Skills Focus
Skills Focus is a skills development programme funded by the Department for the Economy (DfE) and delivered across Northern Ireland by the six FE colleges.
Skills Focus aims to support, promote and facilitate collaborative working between business and FE colleges, in order to provide tailored skills provision to small to medium enterprises with fewer than 250 employees. The purpose of Skills Focus is to meet business needs by increasing the skills levels and employability of the existing workforce to qualification level 2 and above.
Download further information on InnovateUs and Skills Focus (PDF, 276K).
Connected
Connected is an initiative between the six FE colleges, Queen's University Belfast, the Ulster University and the Open University in Northern Ireland to help businesses and the wider community to improve their performance by providing access to a broad portfolio of knowledge and technology support services.
Connected makes available academic expertise and resources that can bring measurable benefits to a business. It aims to develop interaction and stimulate innovation to benefit local companies and the Northern Ireland economy by encouraging, easing and increasing potential knowledge exchange links between academia and industry, particularly small and medium-sized enterprises.
Innovation Vouchers
Innovation Vouchers provide up to £5,000 of funding support for small to medium-sized businesses in Northern Ireland to help them to innovate, develop and grow. Funded by Invest Northern Ireland, the Innovation Voucher enables companies to seek knowledge and expertise from colleges and universities.
Typical projects include:
- ideas for new or improved products, processes and services
- product and service testing
- access to information and expertise on new materials
- tapping into research and scientific expertise
Read more on Innovation Vouchers.
Innovation Boost
Product development and innovation is at the heart of growth but often needs costly technology support. Previously known as Fusion, Innovation Boost can provide that support by helping to fund a high-calibre science, engineering or technology graduate and partnering you with a third-level institution with specific expertise.
The graduate is employed by you and is based in your company throughout the project (12 - 18 months) with mentoring from the academic partner and InterTradeIreland Innovation Boost consultant.
Funding available
- 18-month support package - worth up to £56,000/€67,900 typically in the area of new product/service development
- 12-month support project - worth £39,000/€47,400 typically in the area of process improvement
Read more on Innovation Boost.
Foundation degrees
Foundation degrees are higher education qualifications mainly delivered in local colleges that combine academic and work-related learning.
See Foundation degrees: providing higher education qualifications to improve employees' skills.
Assured Skills
Find out more about Assured Skills: delivering skilled employees through pre-employment training programmes.
Higher Level Apprenticeships
A Higher Level Apprenticeship (HLA) is a workplace training programme which includes a combination of on and off-the-job training. The HLA programme currently offers qualifications from Level 4 up to Level 7, with FE colleges mainly delivering at Levels 4 and 5 and universities mainly delivering Levels 6 and 7. The majority of approved HLAs are at Level 5 (Foundation Degree) with some offering Level 6 (Honours Degree) and Level 7 (Master's Degree). HLAs may be available in the future at Level 8 (Post Graduate Award).
This is an all-age programme, with the apprentice in employment from the first day, and off-the-job training provided through the six local FE colleges, CAFRE or the three local universities.
Higher Level Apprenticeships are available in areas such as accountancy, digital marketing, applied industrial sciences, engineering, computing, construction, cyber security, software development, building services, child care, food and drink manufacture, hospitality and tourism along with other occupational areas.
See Apprenticeships: delivering work-based training and qualifications to employees.
Knowledge Transfer Partnerships
The Knowledge Transfer Partnership (KTP) scheme helps businesses to innovate and grow. It does this by linking them with a university and a graduate to work on a specific project.
Each KTP is a three-way partnership between a business, an academic institution and a graduate. The academic institution employs the recently-qualified graduate who works at the company. The graduate, known as the 'associate', brings new skills and knowledge to the business.
A KTP can last between 12 and 36 months depending on the project and the needs of the business. It is partly funded by a grant. The amount businesses need to contribute is different for SMEs and larger companies. For further information see Knowledge Transfer Partnerships guidance from UK Research & Innovation.
ApprenticeshipsNI
ApprenticeshipsNI is a workplace training programme which includes a combination of on and off-the-job training. The ApprenticeshipsNI programme offers vocational qualifications at Level 2 and Level 3 and is delivered by all FE colleges and a network of non-statutory training contractors.
The apprentice is in employment from the first day on the programme, which is open to new employees, or those moving to a new job role. All ApprenticeshipsNI frameworks are open to those aged 16-24 years old, with a number of frameworks in priority economic areas also available to all ages. Off-the-job training is provided through the six local FE colleges or a non-statutory training contractor.
Apprenticeships are available in a wide range of occupational areas such as electrotechnical, food and drink manufacturing, engineering, hospitality, plumbing, health and social care, construction and many more.
See Apprenticeships: delivering work-based training and qualifications to employees.
Developed withAlso on this siteContent category
Source URL
/content/further-education-skills-development-programmes
Links
Providing work experience opportunities - Keep Northern Ireland Beautiful (video)
In this guide:
- Providing work experience opportunities
- Benefits of work experience
- Work experience opportunities for students still at school
- Work experience opportunities for young people and graduates
- Preparing for the work experience placement
- Ensuring a safe work experience placement
- Work experience activities
- Monitoring the work experience placement
- Providing work experience opportunities - Keep Northern Ireland Beautiful (video)
Benefits of work experience
Benefits of work experience for the employer, young person and society
Work experience is an opportunity to introduce young people to the reality of working life within a willing organisation, to help them secure and sustain employment.
By taking students on work experience, you get an opportunity to engage, inspire and inform young people about what working life is really like.
Benefits for employers
Offering work experience can bring a number of benefits to you as an employer:
- Raise your profile - being known as a business that offers work experience opportunities will raise the profile and appeal of your business and sector.
- Improve staff retention - investing in young people brings commitment and loyalty, which means they are more likely to stay with the business which helps maintain productivity and reduce recruitment costs.
- Grow your own talent - get access to the up and coming talent of the future.
- Develop employees - developing your employees by involving them in the placement and providing potential management opportunities can help employees feel motivated and loyal to the business.
- Get additional help at no cost - as an employer, you do not have to pay students on work experience.
- Achieve new perspective and ideas - young people often bring fresh ideas and approaches which may open up new and emerging markets for the business.
- Gain new understanding of modern learning - increase your understanding of modern learning processes and current educational qualifications.
Benefits for young people and society/industry
There are a number of benefits for young people and for the rest of society and industry:
- Increase in knowledge - work experience can increase students' occupational knowledge and understanding of the skills, attributes and qualifications required.
- Breaking the cycle - many young people find themselves in a situation where they cannot get a job because of lack of experience so taking part in a work placement gives them this valuable experience.
- Improvement in communication skills - work placements help young people to gain experience in working with people, enhancing their social and communication skills.
- Learning about the recruitment process - applying for a placement provides the opportunity to learn about recruitment eg how to apply for a job, prepare for job interviews and building a CV.
- Economic development - work experience contributes to economic development within the local community.
- Improve competitiveness - work experience opportunities can help industry to remain competitive.
Developed withActionsAlso on this siteContent category
Source URL
/content/benefits-work-experience
Links
Work experience opportunities for students still at school
Employer guidance on arranging work experience placements for students still at school.
There are various ways that you can advertise or source workplace opportunities.
School Employer Connections and Business in the Community Work Inspiration
Alternatively, you may wish to use one of the following organisations to manage opportunities on your behalf. These organisations provide a brokerage service to support employers and school career teachers arrange work experience placements for post-primary students.
Business in the Community Work Inspiration is a national, employer-led campaign that aims to make work experience more meaningful, relevant, and inspiring for young people.
Schools and colleges
A number of schools and colleges encourage young people to find their own placement. However, there are occasions when careers teachers will source placements for the students.
Some schools and colleges have also developed partnerships with local employers.
Arranging work experience
Issues to consider when thinking of taking part in work experience include:
- Duration of placement - most schools and colleges prefer a five day block placement, however, some may be open to three or four day placements.
- Age of students - most students go on work experience in year 12 (aged 15-16) and /or year 13 (age 16-17) or year 14 (age 17-18).
- No cost to employer - you do not have to pay students on work experience.
Developed withActionsAlso on this siteContent category
Source URL
/content/work-experience-opportunities-students-still-school
Links
Work experience opportunities for young people and graduates
Detailing work experience opportunities for young people and graduates
There are ways you can source or advertise work experience opportunities for young people and graduates.
Training for Success
Training for Success has been developed by the Department for the Economy so that young people can obtain training and development to progress in the workplace.
Through the programme, you can provide work experience opportunities for school leavers aged 16-17 years (and up to age 22 and 24 for those with extended eligibility).
Read more on Training for Success: providing work experience for young people.
Work Experience Programme
Read full details on the Work Experience Programme: providing short work placements to support unemployed people.
Developed withActionsAlso on this siteContent category
Source URL
/content/work-experience-opportunities-young-people-and-graduates
Links
Preparing for the work experience placement
When preparing for a work experience placement, you should ensure a placement plan has been drawn up and communicate with the young person in advance about what to expect
Providing as much information as possible about the placement to the young person in advance gives them a clearer guide about what to expect and reduces their anxiety.
Before starting, the placement supervisor should try to inform the student about the following:
- where to go on their first day
- who to report to
- start and finish time
- breaks
- lunchtimes
- canteen facilities or alternatives
- dress code (smart/casual can be confusing, so you could provide a few examples)
Placement Plan
Placement plans provide both the supervisor and student with a placement structure.
You may wish to consider incorporating the following into the placement plan:
- welcome and overview of company
- induction - health and safety, confidentiality
- provision of uniform/pass if required
- tour including canteen and toilets
- instruction in the safe use of any equipment including IT equipment
- timetable for the week
- what activities the student will be doing
- details of any projects they may have to complete
- review of placement when completed
It would be beneficial both for you and the student to spend some time before the placement commences identifying different tasks, projects and activities that they can work on.
Developed withActionsAlso on this siteContent category
Source URL
/content/preparing-work-experience-placement
Links
Ensuring a safe work experience placement
To ensure a work experience placement, you should look at insurance, health and safety, risk assessment and child protection issues
There are a number of things you should ensure are in place before a young person starts their work placement.
Insurance
You should ensure the young person is covered by your company's public liability and employer's liability insurance. Read more on liability insurance.
In addition:
- you may be required to provide proof of this liability insurance to the school or college
- you may also have to sign an indemnity form which the school or college will provide
For further information, download the Health and Safety Executive (HSE) Employers' Liability guide (PDF, 305K).
Health and safety
You are responsible for the student's health and safety while they are on placement with you. Read more on what you need to do about health and safety.
Read HSE guidance on work experience.
Legal constraints
Employers should be mindful also of the following legal constraints in place to protect the student.
Students should not:
- be asked to work outside the hours of 09:00 to 17:00
- be asked to work more than 36.25 hours per week, excluding travel or lunch breaks
- work for more than five days in any consecutive seven day period
- drive, manage, control or move mechanically propelled vehicles
- undertake work experience in a place where they are under the statutory age limit
- work in ways prohibited for under 18s eg on aeroplanes, the airport apron, boats/ships, or portside
- undertake placements working at heights, in confined spaces or with dangerous substances
Read more on employing children and young people.
Read HSE guidance on what the law says about young people at work.
Risk assessment
You should ensure your risk assessment is up-to-date to include work experience students. Read more on health and safety risk assessment.
Read HSE guidance on risk assessment.
Child protection
Your staff should be made aware of your organisation's child protection policy.
You should consider the following:
- Do you have you a child protection policy or procedure in place?
- Basic child protection training is required if there is a named supervisor with responsibility for trainees.
- Is the named supervisor checked through AccessNI? Read more on AccessNI criminal records checks.
- A Disclosure and Barring Service (DBS) check is required if the employee's specific job purpose includes looking after under 16 work experience students. Read more about the Disclosure and Barring Service.
- As part of the risk assessment with regards to the placement, have you considered the location, travel and access to confidential material?
- Instructions and guidance should be given to all employees in relation to bullying, inappropriate behaviour, language, including horseplay. Read more on bullying and harassment.
- The need for one-to-one work with a single adult should be avoided wherever possible.
Developed withActionsAlso on this siteContent category
Source URL
/content/ensuring-safe-work-experience-placement
Links
Work experience activities
It is worth taking time to plan activities for a work experience placement so that both you and the student will get the most out of the experience
Work experience should be beneficial both to you and the young person, so it is essential they are given as much insight into the world of work as possible.
This will allow opportunities for professional development and ensure they can demonstrate their practical experience to potential employers in the future.
Some suggestions for the types of tasks include:
- offer them a project to work on during the placement
- identify some work shadowing or team working opportunities
- assign a task for them to work on which is supervised but with scope to use their own ideas and creativity
- some administrative tasks such as answering telephones, sending emails, minute taking or filing
You could also ask the student directly if they have any suggestions for what they would like to do, or improvements they think could be made within your business.
Developed withActionsAlso on this siteContent category
Source URL
/content/work-experience-activities
Links
Monitoring the work experience placement
You can monitor the work experience placement by ensuring a member of staff is identified to support the student
A member of staff should be identified as a Placement Supervisor to support, supervise and mentor the student during their work experience.
This person will also be the first point of contact for the school or college during the placement.
The Placement Supervisor should:
- create a placement plan for the student
- contact the student prior to placement and let them know where to go on their first day
- welcome the student and carry out their induction to the company
- ensure the student is treated as a young adult who is making a valuable contribution to the team
- be approachable and offer positive feedback
- be the first point of contact for the student in any instances of absence
- encourage the student to reflect on what they have learned on a daily basis and how these new skills could enhance their CV
- where possible, meet with the student at the start and end of each day
- liaise with the school or college before, during and after the placement
A teacher or representative from the school or college may want to make a visit during the placement or telephone to discuss how the placement is going and what the student is achieving.
Review meeting
On the last day, where possible you and/or the placement supervisor should meet with the student to discuss their placement.
You may wish to discuss the following:
- the student's achievements
- lessons learned
- how the experience relates to their education and career plans
- if there are there any positions coming up the company they may be interested in
You will usually be asked to complete a student assessment form. This is a very useful document for the student as it can be used in the future as a CV reference.
Feedback
You may also be asked to complete an employer assessment form for evaluation purposes.
This will allow a critical analysis to be carried out. All suggested recommendations/improvements should be followed up by the school or college.
Developed withActionsAlso on this siteContent category
Source URL
/content/monitoring-work-experience-placement
Links
Providing work experience opportunities
Providing work experience opportunities - Keep Northern Ireland Beautiful (video)
Ian Humphreys, Chief Executive of Keep Northern Ireland Beautiful, explains how providing work experience opportunities has benefited their organisation
Ian Humphreys, Chief Executive of Keep Northern Ireland Beautiful, explains how providing work experience opportunities has benefited their organisation.
An environmental charity, Keep Northern Ireland Beautiful campaigns directly to the public to bring about positive changes in behaviour.
Providing work experience opportunities is part of the organisation's ethos and in this video, Ian and Community Development Officer Nicola Murray, talk about how they prepare for new work experience students, tasks that the students get involved in and challenges and benefits to the business.
In addition, work experience student Alastair Fenn, who has subsequently been employed by Keep Northern Ireland Beautiful in the role of Environmental Quality Assurance Officer, describes his experience of Business in the Community's Responsible Internship Programme and the opportunities it provided in helping to progress his career.
Also on this siteCase StudyIan HumphreysContent category
Source URL
/content/providing-work-experience-opportunities-keep-northern-ireland-beautiful-video
Links
Direct Earnings Attachments (DEA): making deductions from an employee's salary
In this guide:
- Staff pay
- What counts as pay?
- Issue pay slips to employees
- Statutory payments
- Guarantee pay: employee entitlement
- How to calculate guarantee pay
- Paying the National Minimum Wage and National Living Wage
- Paying workers holiday pay
- Making deductions from a worker's pay
- Direct Earnings Attachments (DEA): making deductions from an employee's salary
- Direct Earnings Attachment (DEA) payment schedule
- Calculate final pay when a worker leaves
What counts as pay?
Understand what counts as pay and what doesn't when paying a worker.
What is included as pay?
The following counts as pay:
- fees
- bonuses and commission
- holiday pay
- statutory payments, eg statutory sick, maternity, paternity, shared parental pay, adoption pay and parental bereavement pay
- overtime
- notice pay
What does not count as pay?
Pay does not include:
- loans to the worker
- refunds for expenses
- redundancy payments
- tips paid directly to the worker
- employer contributions to a pension scheme
Developed withAlso on this siteContent category
Source URL
/content/what-counts-pay
Links
Issue pay slips to employees
Obligations for employers to issue itemised pay statements and penalties for not giving notice of variations in fixed deductions in staff pay.
As an employer, you are legally obliged to give each employee a written itemised pay statement, usually known as a payslip or wage slip. You must issue it at, or before, the time you pay your employee.
This right to receive an itemised pay statement does not apply to:
- people you pay who are not employees, eg freelancers and contractors
- certain other groups, including police and some people who work at sea
Pay slip: what you must include
An itemised pay statement or pay slip must show:
- gross wages or salary before deductions
- any fixed deductions - and the reasons for taking them - or the total figure for fixed deductions when you have provided a separate standing statement of the details
- any variable deductions - and the reasons for taking them
- net wages or salary payable after deductions
- a breakdown of each part-payment - such as part by cheque, part in cash
Standing statements of fixed deductions from pay
A pay statement does not have to include the amount and purpose of every separate fixed deduction every time.
However, if you don't issue a payslip that does this, you must give the employee a standing written statement of fixed deductions at least once every 12 months.
This must state for each item deducted:
- the amount
- the intervals at which the deduction is made
- the purpose or description, eg trade union subscription
You must give the employee this statement at, or before, the time of issuing any pay statement that quotes the total figure of fixed deductions.
Variations in fixed deductions
If there is any change to an employee's fixed deductions, you must give them either:
- notification in writing of the details of the change
- an amended standing statement of fixed deductions, which is then valid for up to 12 months
If a dispute occurs in the workplace between you and your employee, you may wish to seek advice and assistance from the Labour Relations Agency (LRA). The LRA may be able to help with resolving disputes before they escalate into a tribunal claim.
Tribunal claims in relation to pay statements
An employee may complain to an industrial tribunal where you have:
- Failed to give them any kind of pay statement.
- Not included all the required details in an itemised pay statement or standing statement of fixed deductions. As an employer, you can also apply to a tribunal for a decision on what should be included in a pay statement or standing statement.
- Dismissed them for seeking to enforce a right in relation to a pay statement. This right applies regardless of the employee's length of service.
Employees must make their complaint while employed by you or within three months of leaving your employment.
An industrial tribunal cannot deal with a question that is only about the accuracy of an amount in a statement.
Compensation for claims in relation to pay statements
A tribunal may award an employee compensation at its discretion if it finds that you made un-notified deductions of pay, ie deductions that did not appear on a pay statement or a standing statement.
The discretionary amount awarded will not exceed the total of the un-notified deductions during the 13 weeks immediately before the date the employee made their application to the tribunal.
All un-notified deductions enter into this calculation, whether or not they were made in breach of a contract of employment.
Arbitration services
The LRA provides an alternative to the Industrial Tribunal under the Labour Relations Agency Arbitration Scheme. Under the Scheme claimants and respondents can choose to refer a claim to an arbitrator to decide instead of going to a tribunal. The arbitrator's decision is binding as a matter of law and has the same effect as a tribunal.
Developed withActionsAlso on this siteContent category
Source URL
/content/issue-pay-slips-employees
Links
Statutory payments
Employee entitlement to statutory payments.
An individual may be entitled to a statutory payment if they:
- become a parent, including through adoption
- are off work due to illness
- are laid-off
- to deal with issues related to domestic abuse
To qualify for statutory payments, the individual must be an employed earner, ie someone working for an employer who is liable to pay secondary Class 1 National Insurance contributions on their wages or salary.
Statutory pay for parents
To be eligible for statutory maternity, statutory paternity, statutory adoption, statutory parental bereavement, or shared parental leave and pay, the individual must:
- meet certain qualifying criteria relating to minimum earnings, continuous employment, and - in paternity and adoption cases - their relationship with the child and the biological mother/other adoptive parent
- comply with certain notification rules
Statutory sick pay
Under certain conditions, you may have to pay statutory sick pay to an employee.
This is the minimum level of payment you must make to someone who is off work through illness. Their contract with you may also entitle them to more than this.
New pending legislation - Statutory Safe Leave
The passing into law of the Domestic Abuse (Safe Leave) Act (Northern Ireland 2022 will mean that employers in Northern Ireland will have the duty to offer at least 10 days of paid leave for victims of domestic abuse each leave year for the purposes of dealing with issues related to domestic abuse.
Although the commencement date of the legislation is yet to be confirmed, employers can take steps within their businesses to prepare for it by creating an environment where employees feel safe to disclose that they are experiencing domestic abuse. See workplace policy on domestic and sexual abuse.
Statutory payments: further information
Find out more about qualifying for:
- Maternity leave and pay
- Adoption leave and pay
- Paternity leave and pay
- Statutory sick pay and leave
- Shared parental leave and pay
- Parental Bereavement Leave and Pay
You can also call the HMRC Employer Helpline on Tel 0300 200 3200.
Developed withAlso on this siteContent category
Source URL
/content/statutory-payments
Links
Guarantee pay: employee entitlement
What guarantee pay is and who is eligible for it.
You may have to pay your employees a guarantee payment if you cannot provide them with employment on a day when they would normally work for you under their contract of employment.
This is to compensate for the loss, through no fault of their own, of what they would have earned in normal circumstances.
Entitlement to guarantee pay
Individuals are entitled to guarantee pay if they meet the following conditions:
- they are an employee, ie they are working under a contract of employment - see employment status
- they are not an excluded employee, as defined below
- they have worked for at least one month's continuing employment up to the day before the one that guarantee payment is being claimed for
- they have normal working hours and are normally required to work in accordance with their contract of employment
- the day they claim for is not a day they were on holiday, were sick, or not required to work under the contract of employment
- they must not have worked at all on what would be a normal working day (a day being the 24-hour period from midnight to midnight)
- the absence of work was not caused by industrial action, involving any of your other employees or employees working for your subsidiary or parent company
- the reason they did not work is because there was a recession in the employer's business or anything else disrupted the normal working of the employer's business, for example, a natural disaster or failing power supply
- they have not unreasonably refused an offer from you of suitable alternative work - this can be work other than what they normally do
- they have complied with any reasonable requirements imposed by you to ensure their services are available
Excluded employees
You do not have to pay guarantee pay to excluded employees. These are:
- masters and crew members involved in share fishing who are paid solely by a share in the profits or gross earnings of a fishing vessel
- members of the police service and armed forces
Developed withAlso on this siteContent category
Source URL
/content/guarantee-pay-employee-entitlement
Links
How to calculate guarantee pay
How to work out the amount of guarantee pay you must pay your staff and what the exceptions are.
To calculate guarantee pay, multiply the number of hours your employee would normally have worked on the day in question (as stated in their terms and conditions of employment) by their hourly rate.
Statutory guarantee pay is subject to an upper limit of £38 per day. This amount changes every year. Statutory entitlement is limited to five days in any three-month period. This entitlement is reduced pro rata for employees who work fewer than five days a week.
You do not have to pay guarantee pay for voluntary overtime.
Exemptions from the statutory guarantee pay provisions
The Department for the Economy can grant an exemption from the statutory provisions if you have your own collective agreement. For this agreement to be valid, all parties to the agreement must be making the application for exemption, ie you and your employee, and the guarantee payment must be as favourable overall to your employees as the statutory provisions.
The agreement must also provide a complaints procedure that either includes a right to independent arbitration in the event of a deadlock or specifies that your employee may complain to an industrial tribunal - in which case the tribunal would have jurisdiction over the agreement.
The Employment Rights (NI Order) 1996 also provides for an exemption being granted by the Department of Agriculture, Environment & Rural Affairs (DAERA) where there is an Agricultural wages order under which employees to whom the order relates have a right to guaranteed remuneration.
You do not have to pay statutory guarantee pay on top of any contractual entitlement.
Employment protection rights
It is unlawful to dismiss an employee for seeking guarantee pay.
It is also unlawful not to pay guarantee pay to an employee if they are entitled to it.
In both of these cases, the employee can complain to an industrial tribunal.
Arbitration services
The Labour Relations Agency (LRA) provides an alternative to the Industrial Tribunal under the Labour Relations Agency Arbitration Scheme. Under the Arbitration Scheme claimants and respondents can choose to refer a claim to an arbitrator to decide instead of going to a tribunal. The arbitrator's decision is binding as a matter of law and has the same effect as a tribunal.
Developed withAlso on this siteContent category
Source URL
/content/how-calculate-guarantee-pay
Links
Paying the National Minimum Wage and National Living Wage
You must ensure you pay your workers at least the National Minimum Wage or National Living Wage depending on their eligibility.
Most workers who are above compulsory school age must be paid at least the National Minimum Wage or National Living Wage.
The rate you must pay varies depending on the worker's circumstances.
To find out how to calculate a worker's pay for the purpose of comparing it to the appropriate minimum wage rate, see National Minimum Wage and National Living Wage - calculating minimum wage pay.
Developed withAlso on this siteContent category
Source URL
/content/paying-national-minimum-wage-and-national-living-wage
Links
Paying workers holiday pay
Employees' entitlement to paid annual leave.
A worker is entitled to take at least 5.6 weeks paid annual leave.
This is equivalent to, for example:
- 28 days for those who work five days a week
- 16.8 days for those who work 3 days a week
Bank and public holidays
The minimum paid annual leave entitlement can include bank and public holidays.
Workers have no statutory right to take a day's leave on any bank or public holiday or to higher rates of pay if they work on such days.
You must set out in an employee's written statement of employment their holiday entitlement, including arrangements for bank and public holidays, and holiday pay.
Carrying over annual leave
Workers must take at least four weeks' annual leave. Any additional leave may be carried over to the following leave year where this is agreed by you and your worker.
Payment in lieu of annual leave
The only time you can make a payment in lieu of any outstanding holiday is when a worker's employment ends.
Rates of holiday pay
The rate of holiday pay is generally the normal rate for the worker. So for those workers who are paid monthly, their annual salary is divided into 12 equal payments and when they take a holiday it has no effect on their pay slip.
Case law has determined that guaranteed and non-guaranteed overtime should be considered when calculating a worker's statutory holiday pay. Further, the Court of Appeal in Northern Ireland determined that where voluntary overtime constitutes part of an employee's 'normal working week' - this also may need to be taken into account when calculating holiday pay.
You only have to work out a special payment where your workers have varying pay rates, such as piece work. In those cases, the holiday pay will be equal to the average rate over the 12 weeks before the holiday.
Any week in which no pay was due should be replaced by the last previous week in which pay was received to bring the total to twelve.
This only applies to the statutory holiday periods. If you offer extra leave over and above the 5.6 weeks (including bank and public holidays) the rate of pay for these can be whatever is agreed with your employees.
Rolled-up holiday pay
It is unlawful not to pay a worker while they are on holiday and instead include an amount for holiday pay in the hourly rate of pay - something known as 'rolled-up holiday pay'.
You must always pay a worker their normal pay while they are actually taking their leave.
No fixed hours
If your workers do casual work with no normal hours, for example, on a zero-hours contract, the holiday pay of each worker will be based on the average pay they got over the previous 12 weeks.
These should be weeks in which they were paid. If they were not paid in one of those 12 weeks, because they did not work, the last paid week before that should be used to calculate their holiday pay.
Term-time or part-year workers
Recent case law has determined workers employed on a continuous contract throughout the year, and who work for varying hours during certain weeks of the year, such as those who work only term-time, are entitled to 5.6 weeks of leave each year. This entitlement applies regardless of the fact that there are some weeks in the year when they do not work.
In such instances holiday pay is calculated by averaging the pay received during the 12 weeks prior to the commencement of their leave. If there are weeks during the 12-week period where no pay was received, these weeks are disregarded and the employer must count back to include a total of 12 weeks in which pay was received.
Although there may be times when a part-year worker receives a higher payment than a full-time worker - this is compliant with the Part-Time Workers (Prevention of Less favourable Treatment) Regulations (Northern Ireland) 2000, as the part-time worker is not being treated less favourably. There is no legislative provision to prevent part-time workers from being treated more favourably.
Developed withActionsAlso on this siteContent category
Source URL
/content/paying-workers-holiday-pay
Links
Making deductions from a worker's pay
Legally required deductions such as National Insurance and income tax.
You must not make deductions from a worker's pay unless:
- they are legally authorised, eg PAYE (Pay As You Earn) income tax, National Insurance contributions, deductions from earnings orders, student loan repayments
- they are allowed by the worker's contract - workers must have a copy of the relevant contractual term or a written explanation before you make the deduction
- they have agreed to the deduction in writing before the deduction was made
You don't always have to meet these conditions, for example, when:
- you make deductions to refund an overpayment of wages or expenses
- the worker is on strike
- the deduction is to satisfy a court order, eg to recover debts
Deductions for child maintenance
The Child Maintenance Service (CMS) of the Department for Communities (DfC) may ask you to make deductions from an employee's pay for child maintenance purposes. They may issue you with a deduction from the earnings order and ask you to establish a regular pattern of payments. See how to make child maintenance deductions from an employee's pay.
Direct Earnings Attachments
You may be asked as an employer to deduct benefit overpayments, including social fund loans, that an employee owes the Department for Communities (DfC) from their pay. Read more on Direct Earnings Attachments: making deductions from an employee's pay.
Deductions from the wages of retail workers
If your workers do retail work, you may make deductions from wages to recover cash shortages or stock deficiencies only if, in addition to meeting the above conditions, you:
- inform the worker, in writing, of the total shortfall you are recovering before you make the deduction
- issue a written demand on a payday for the repayment
- make the deduction - or the first in a series - no sooner than their first payday after telling them of the shortfall or, if you tell them on a payday, not before that day
- do not deduct more than one-tenth of the worker's gross pay on any given payday - you can recover any remaining shortfall on future paydays (note that one-tenth of gross pay does not apply when making the final payment on termination of employment)
- make the first deduction within 12 months of discovering the shortage
You should ensure that any deductions for shortages or stock deficiencies are not made unless you have conducted a thorough investigation to establish that the employee is liable for these. You should also take care when making any deductions not to breach minimum wage, as deductions must not reduce your employee's pay below the current minimum wage rate.
Developed withActionsAlso on this siteContent category
Source URL
/content/making-deductions-workers-pay
Links
Direct Earnings Attachments (DEA): making deductions from an employee's salary
The Department for Communities will write to you if you need to make DEA deductions for an employee.
Difficulty repaying a benefit or Welfare Supplementary Payment overpayment, Social Fund, or Discretionary Support Loan?
If your employee is having difficulty repaying their benefit overpayment, Social Fund, or Discretionary Support loan, they should act as soon as possible. Even if they have contacted the Department for Communities (DfC) before, they can get in touch to ask them to consider reducing the amount they repay.
If an employee is struggling financially or knows their repayments are no longer affordable, they can ask for them to be reduced by contacting Debt Management.
Further information is also available on financial support and advice from DfC.
As an employer, you may be asked to make deductions from an employee's pay towards benefit overpayments and Social Fund loans that the employee owes to the Department for Communities (DfC). This method of recovery is known as a Direct Earnings Attachment or DEA.
The DfC Debt Management will write to you with an instruction to set up and maintain a DEA if any of your employees are affected.
How a DEA works
Any instruction you receive from the DfC will state the total amount to be recovered from the employee's salary. It is important to note that this is the total amount owed to the DfC and not a deduction amount which must be calculated as a percentage of net earnings. To operate the DEA, you will need to take the following steps:
- for each salary cycle, calculate how much to deduct from your employee's salary
- check if your employee has other debt orders to pay and if they take priority over a DEA
- advise your employee that money will be deducted from their salary in respect of monies owed to the DfC
- deduct the money from your employee's salary
- pay the money to DfC no later than the 19th day of the month following deduction in your payroll
- continue to make employee deductions and payments to the DfC until the total amount stated in the instruction has been repaid or the DfC tells you to stop
Record keeping for DEA
You must keep a record of deductions and tell the DfC when an employee leaves your company.
You could be fined up to £1,000 if you don't make DEA deductions when requested to.
Download Direct Earnings Attachment employer guidance (PDF, 1.0MB).
Employer help with DEA or payments
You can also call the employer helpline if you have questions about how to run a DEA or pay the DfC:
Employer Helpline
0800 587 1322 (Monday to Friday, 9am to 4pm)
Calculating the DEA deduction
There are two deduction percentage rates which may be used for calculation - Standard Rate and Higher Rate.
The instruction from DfC Debt Management will let you know which of these rates to apply. The rate may change throughout the life of the DEA, from Standard to Higher and vice versa, and you will be notified of this by letter.
To calculate the deductions from your employee's salary, for each salary cycle you'll have to:
- work out the employee's earnings after tax, class 1 National Insurance, and workplace pension contributions (net earnings)
- check if the employee has other debt orders and if they take priority over a DEA
- use the tables below (standard or higher) to establish the appropriate percentage deduction rate
- multiply the net earnings figure by the percentage rate to calculate the DEA amount
Note: if you are calculating a DEA based on a daily rate, you must also multiply the daily rate figure by the number of days in the pay period.
If payments are made every two or four weeks, calculate weekly pay and deduct the percentage in the table.
If the total of all deductions is more than 40% of the employee's net earnings, the DEA must be adjusted.
Deductions from earnings rate
AMOUNT OF NET EARNINGS
(Net earnings are gross pay, less income tax, Class 1 National Insurance, and superannuation contributions)
Deduction from Earnings Rate
(Standard)
Rate to apply (% of net earnings)
Deduction from Earnings Rate
(Higher)
Rate to apply (% of net earnings)
Daily Earnings
Weekly Earnings
Monthly Earnings
Up to £15
Up to £100
Up to £430
Nil
5% Between £15.01 and £23
Between £100.01 and £160
Between £430.01 and £690
3%
6% Between £23.01 and £32
Between £160.01 and £220
Between £690.01 and £950
5%
10% Between £32.01 and £39
Between £220.01 and £270
Between £950.01 and £1,160
7%
14% Between £39.01 and £54
Between £270.01 and £375
Between £1,160.01 and £1,615
11%
22% Between £54.01 and £75
Between £375.01 and £520
Between £1,615.01 and £2,240
15%
30% £75.01 or more
£520.01 or more
£2,240.01 or more
20%
40%
What counts as earnings?
When calculating DEA payments, you should include as earnings:
- wages and salary
- fees
- bonuses
- commission
- overtime pay
- occupational pensions if paid with wages or salary
- compensation payments
- Statutory Sick Pay
- most other payments on top of wages
- pay in lieu of notice
Don't count:
- Statutory Maternity Pay
- Statutory Adoption Pay
- Ordinary or Additional Paternity Pay
- guaranteed minimum pension
- any money that the employee gets from the Government e.g. benefits, pensions or credits
- Statutory Redundancy Pay
- expenses
Developed withActionsAlso on this siteContent category
Source URL
/content/direct-earnings-attachments-dea-making-deductions-employees-salary
Links
Direct Earnings Attachment (DEA) payment schedule
The supporting payment schedule for a DEA that must be completed and issued in order to ensure that the correct payment is allocated to the correct debtor account.
The Department for Communities (DfC) requires that a supporting payment schedule for Direct Earnings Attachment (DEA) be completed and issued in order to ensure that the correct payment is allocated to the correct debtor account. This schedule is only required if you are making one overall payment in respect of several employees. However, if you are making a single DEA payment by cheque, you must send a payment schedule.
For a single DEA payment, please ensure that you include your employee's National Insurance number and not their name.
DfC Debt Management has introduced an email route to receive payment schedules from employers, this is the preferred way for payment schedules to be sent.
DEA payment schedule template
Download the payment schedule template for DEA (XLSX, 82K).
For data security reasons the data required for the email payment schedule is slightly different to that on the paper schedule. By restricting the data recorded on the email payment schedule DfC Debt Management will still have enough information to correctly allocate payments to our customer records, whilst minimising the risk of personal data being fraudulently used should the email fall into the hands of a third party. Schedules do not need to be encrypted before emailing.
The postal route for sending payment schedules remains in place and a schedule template for use when forwarding schedules is available in appendix 2 of the DEA: a guide for employers (PDF, 1.0MB).
Developed withActionsContent category
Source URL
/content/direct-earnings-attachment-dea-payment-schedule
Links
Calculate final pay when a worker leaves
Deductions to make from outstanding pay owed when an employee leaves the business.
When a worker leaves your employment, you must give them:
- any outstanding pay, including overtime
- pay in lieu for any untaken holiday
- bonus payments, if earned
- any statutory sick pay, if they are entitled to it
- pay instead of notice if you do not require them to work their notice period - note that the contract of employment must provide for this, otherwise the employee must agree to it
- redundancy payment, if due
If the worker leaves before or during their statutory maternity or adoption pay period, you must also start paying - or continue to pay - them statutory maternity or adoption pay.
You could also give them:
- a pension refund, depending on the rules of the scheme
- a lump-sum payment as compensation for loss of their job
- an enhanced redundancy payment if you have made them redundant - this might be either contractual or paid on a discretionary, and non-discriminatory, case-by-case basis
What you should deduct from a worker's final pay
You must deduct the following items from what you owe the worker:
- income tax
- relevant National Insurance contributions
You might also need to consider deductions in respect of matters such as:
- money given for season ticket loans
- any other outstanding loans
- amounts to be paid under any car leasing agreements
Developed withActionsAlso on this siteContent category
Source URL
/content/calculate-final-pay-when-worker-leaves
Links
Managing conflict: five top tips
In this guide:
- Managing conflict
- Spotting signs of conflict
- Advantages of dealing with conflict early on
- Causes of conflict in the workplace
- Preventing conflict
- Conflict between groups and individuals in the workplace
- Managing conflict between individuals
- Managing conflict between groups
- Managing conflict: formal complaints procedures
- Managing conflict: five top tips
Spotting signs of conflict
Identifying the symptoms of conflict in the workplace.
Conflict can arise at work for a number of reasons. For instance, two employees may have a personality clash, an employee may have a grievance against their manager, or a manager feels an employee is underperforming. Workplace conflict could also happen when there is a rivalry between teams or a lack of trust between workers and management.
Sometimes the signs of the conflict can be visible - for example, in an argument between colleagues, a meeting that turns into a stand-off, or when colleagues send angry emails to each other. Other conflicts can be harder to discover - for example, one team could withdraw from contact with the rest of the business, or there might be an increase in staff absence from work.
Signs of workplace conflict
Conflict can have a negative impact on your employees, and this may be demonstrated by:
- a lack of motivation - fewer people volunteer to take on new tasks, and there is little employee input at team meetings or briefings
- unpleasant behaviour - people start to make derogatory remarks towards each other and there are fewer social events organised
- falling productivity - there are likely to be more queries and complaints if people are not cooperating with each other
- increased sick leave and absence of staff - unhappiness may lead to depression or stress
- increased level of grievances from staff in a particular area/section
Developed withAlso on this siteContent category
Source URL
/content/spotting-signs-conflict
Links
Advantages of dealing with conflict early on
Advantages of addressing conflict in the workplace as early as possible.
By spotting signs of conflict early, you have a better chance of:
- identifying the causes
- resolving the conflict
- reaching an agreement
Some managers will find it easier than others to pick up signs of conflict, and there is often an element of doubt.
As a manager you are more likely to be able to interpret the behaviour of your employees if you have regular channels for open communication and consultation. By listening to the views of your employees at an early stage - before issues become potential problems - you can gauge future reaction to proposed changes.
Employee feedback forms or questionnaires may also help you to understand the situation and stop future conflict arising - see preventing conflict.
Developed withAlso on this siteContent category
Source URL
/content/advantages-dealing-conflict-early
Links
Causes of conflict in the workplace
By understanding and identifying the causes of conflict in the workplace you are better placed to prevent conflict.
Every employee has needs and certain expectations at work, and conflict could arise in the workplace when people feel that these are not being met or are being ignored.
What causes workplace conflict?
Conflict in the workplace could be the result of:
- poor management
- unfair treatment
- unclear job roles
- inadequate training
- poor communication
- poor work environment
- lack of equal opportunities
- bullying and harassment
- significant changes to products, organisational charts, appraisals or pay systems
Major causes of workplace conflict
Other major causes of conflict in the workplace include:
Personality clashes
The 'personality mix' within a team can be upset when a new member of staff joins or if two colleagues suddenly fall out. Individuals may also respond to difficult or challenging situations in an unhelpful or unproductive way.
Unrealistic needs and expectations
Conflict at work can often be caused when employers ignore the needs of employees or set unrealistic expectations. For example, arranging hours that make it difficult for employees to carry out childcare responsibilities.
Business values
Most people have very clear ideas about what they think is fair, and your organisation's procedures and policies must reflect this. For example, giving someone a fair hearing or explaining the reasoning behind a decision.
Unresolved workplace issues
For example, an employee might ask to be moved to another team because of their manager's 'aggressive' leadership style. However, the employee may have other reasons - for example, they may blame their manager for a lack of training or career progression.
Increase in workload
Sometimes workplace conflict is caused because people feel they are being pushed too hard and resentment sets in if they feel their workload is unmanageable.
Establish the root cause of workplace conflict
It is important to understand the root cause of an individual's or group's unhappiness. For example, a person in a team may seem to be struggling with an unmanageable workload, but they may be resentful of another employee who appears to have less work to do. It may also be a result of organisational changes, restructuring, or promotions given to other staff.
To help you manage workplace conflict, look at the previous relationship between the employee and their manager, and their peers for signs of past conflict and feelings that may influence them.
Prevent workplace conflict
You can put policies and procedures in place to help prevent and manage workplace conflict. For more information see preventing conflict.
Coping with change
Change can make employees feel vulnerable and uncertain, as they worry about their future career prospects. Therefore, managers should communicate and consult with employees about future changes so that they don't feel alienated and raise grievances.
Read more on change management.
Developed withActionsAlso on this siteContent category
Source URL
/content/causes-conflict-workplace
Links
Preventing conflict
How to learn from dealing with conflict and prevent it from happening.
To minimise and prevent conflict in the workplace, you should try to learn as much as you can about why conflicts occur and develop processes to help you address them. Common action points that employers should consider are:
- developing a strategy for managing conflict with managers, employees, and your representatives
- having sound policies and procedures in place
- explaining plans for change and plans for training to managers and employees to make everyone feel involved
- listening and consulting with employees on decision-making - see inform and consult your employees
- rewarding fairly with pay or bonus schemes - see implement staff incentive schemes
- ensuring work safety and managing the welfare of your staff
- ensuring that managers are properly trained and able to handle management responsibilities
Improving workplace conditions
You can also improve your working environment and develop interpersonal relationships by:
- valuing employees and thinking about the business culture of the workplace
- treating people fairly
- communicating the law on harassment and discrimination
- encouraging initiative
- balancing employees' personal and business needs
- asking Investors In People to assess your business and promote training and communication
Continued communication
It is also worth considering:
- regularly giving out employee feedback forms or questionnaires
- keeping regular channels of communication open
- knowing your employees' different personalities
See encourage feedback and ideas from employees.
Equality policies
Having a clear equality policy in your workplace may help to prevent feelings of unfair treatment, and so prevent conflict. Read more on equality and diversity workplace policies.
Developed withAlso on this siteContent category
Source URL
/content/preventing-conflict
Links
Conflict between groups and individuals in the workplace
Identify why workplace conflict might happen between groups and individuals.
Conflicts in the workplace could occur between individuals or groups.
Workplace conflict between individuals
Conflicts in the workplace may arise between individuals because:
- of a clash of personalities, difference of opinion, bullying or harassment
- of an aggressive or weak management style
- some employees may feel others are treated more favourably
Managing conflict between individuals.
Workplace conflict between groups
Conflict in the workplace may arise between groups because of:
- team rivalry, disagreements, or resentment
- a 'them and us' mentality between large groups of employees and their managers
- resentment of senior management, poor morale, low motivation, disagreement over pay, health and safety, redundancies, and lack of proper consultation
Groups: patterns of behaviour
Groups of people in a team tend to display a certain pattern of behaviour. The American psychological Bruce Tuckman suggested there were four distinct phases of a group or team's development:
Forming
As the team or group begins to form, there is a gradual growth of personal exchange and contact. People seek to find out about one another, wanting to uncover attitudes, values, and style. This process continues until each person makes a decision concerning the character of his or her involvement. At this stage, the team may appear to be acting effectively, progressing with its tasks, and forming what seems to be a friendly comradeship between members. However, usually this condition doesn't run deep.
Storming
At this stage the team has to decide how it is going to operate. All too often this is done by team members jostling for position with little explicit planning. On other occasions the atmosphere will get tense as 'real' challenges are made. The most important aspect at the storming stage is control; how control is exercised and who controls the team. The team must settle the control issues if it is to proceed successfully.
Norming
Following the successful resolution of the issues surrounding control, relationships and role, the team begins to operate within the agreed levels. People will begin to want to work with others in the team, respecting the roles and contribution of key members. This is an important stage because the team needs the support and interest of all members. Otherwise, the team will fail to grow stronger and often reverts back to the storming stage at the first sign of difficulty.
Performing
The members of a fully established team develop rapport and closeness following the rules they have created. Team members are prepared to extend themselves for their colleagues and real enjoyment of the task at hand is typical. Informality is often a keynote of a team at this stage, but it is based on positive regard for each of the other team members and the rules of engagement. There is a strong feeling that others would be willing to help if needed. Roles of team members have been identified and each person's contribution is distinctive.
Developed withAlso on this siteContent category
Source URL
/content/conflict-between-groups-and-individuals-workplace
Links
Managing conflict between individuals
Guidance to help employers effectively manage and deal with conflict between individuals.
When a workplace conflict arises, you should try to take a calm approach and not react in a challenging way. You should also not ignore the problem and hope that it will go away.
The best way to handle workplace conflict is to face it and have a planned approach to help you deal with it in a practical way. If you have policies or procedures in place, you can use these to determine how you approach the issue causing the conflict or to give your employee an idea of how you will address the problem.
Employee representative
It may help to have an employee representative and/or a senior manager who can help if:
- employees find it difficult to confront their managers and make a complaint
- you are not able to speak to each employee individually
Talk informally
You should allow everyone to clear the air and have their say. Employees need to know who they can go to when they have issues or problems and that they will be taken seriously.
Investigate formally
It is important that you make an informed decision by gathering information from everyone involved with the issue causing the workplace conflict. You should think about what would be the best outcome for everyone involved, including the business itself.
Use internal procedures
You should make sure that your grievance procedure is up to date and communicated to all staff, discussed at team meetings and at individual appraisals. These procedures will also help deal with issues such as bullying, absence and misconduct. See grievance and disciplinary procedures and templates.
Skills for dealing with conflict
Having one-to-one conversations requires sensitivity and empathy. You should always make sure that you:
- listen to what an employee says
- question them calmly to understand any underlying problems
- consider problems from a variety of perspectives
- lead by example
- comply with the latest employment laws
- have up-to-date policies on dispute resolution procedures
The Labour Relations Agency (LRA) employer training programme provides both live and pre-recorded webinars on relevant topics such as handling difficult conversations and dignity at work. See LRA events.
Get external help and advice
Resolving personal conflicts can be difficult if you feel you are too close to the problem.
The LRA may be able to help by providing mediation. This involves an independent, impartial person helping two or more individuals or groups to discuss their problems and reach a solution that's acceptable to everyone.
Developed withActionsAlso on this siteContent category
Source URL
/content/managing-conflict-between-individuals
Links
Managing conflict between groups
Guidance to help employers effectively manage and deal with conflict between groups.
Sometimes you do have to make difficult decisions about work practices, pay, and organisational rules and procedures, all of which may cause conflict in the workplace.
Effective and clear communication
You should ensure that all communication is relevant, concise, and delivered in a suitable way. Employees should be consulted before decisions are made. See engaging with staff.
Representative structures
If you can't talk to each person individually, set up 'sounding boards' of employee representatives such as:
- Working groups to consider issues such as absence levels
- Staff councils or consultative committees to look at issues like new products and training
- Trade union representatives to negotiate terms and conditions of employment - in particular pay, hours and holidays are matters in law that must be discussed with any trade union recognised by the business. There can be legal repercussions if the trade union is bypassed in such a context. See work effectively with trade unions.
See working with non-union representatives.
Dispute resolution procedures
It is also useful to have an agreement with your employees' trade union on how to resolve workplace conflicts in a systematic way. An agreement will generally cover:
- scope of who is covered by the agreement
- general principles and shared aims
- subjects for discussion
- stages for resolving a dispute
- third party involvement and when you will ask for external help
External help and advice
Getting help early will give you more options for resolving conflict and more chances of reaching a resolution.
If you do ask for help, you should decide whether you want someone to:
- work with you to find your own solutions
- advise you on how to resolve the problem
- tell you what to do
For external help in resolving workplace conflicts, you can contact the Labour Relations Agency (LRA) Workplace Information Service on Tel 03300 555 300. The LRA provides free, impartial, confidential, and independent information. See resolving workplace problems - LRA guidance.
Developed withAlso on this siteContent category
Source URL
/content/managing-conflict-between-groups
Links
Managing conflict: formal complaints procedures
How to keep staff and maintain morale by resolving grievances effectively and quickly.
Grievances are concerns, problems, or complaints that your employees raise with you. Where possible, you should encourage employees to settle them informally with their line manager, but you should also have formal procedures available to your employees.
Having formal grievance procedures in place allows you to give reasonable consideration to any issues which can't be resolved informally and to deal with them fairly and consistently. See:
Your rules and procedures should be set out in writing and comply with the Labour Relations Agency Code of Practice on Disciplinary and Grievance Procedures. Failure to meet either of these requirements may result in extra compensation for the employee if they succeed in a tribunal claim.
Read more on handling grievances.
Developed withActionsAlso on this siteContent category
Source URL
/content/managing-conflict-formal-complaints-procedures
Links
Managing conflict: five top tips
The following top tips will help you to manage relationships within your business and minimise conflict.
Conflict between members of staff can have a negative effect on the day-to-day working of your business. It could result in an employment dispute and even affect the health and wellbeing of your employees.
Tips to minimise workplace conflict
The following top tips will help you to manage relationships within your business and minimise conflict.
1. Spot the signs of conflict
Conflict can have a negative impact on your employees in several ways. These include a lack of motivation, unpleasant behaviour, falling productivity, and increased staff absence. Being proactive in spotting signs of conflict will help issues becoming a serious problem at a later stage.
2. Address conflict early on
By spotting the signs of conflict early, you have a better chance of identifying the causes and resolving the conflict. Some managers will find it easier than others to identify signs of the conflict but by addressing workplace conflict at an early stage you will prevent resentment from setting in amongst the affected parties and issues developing to a point where a resolution or common ground is much more difficult to find. See conflict between groups and individuals in the workplace.
3. Be aware of the causes of conflict
There are many causes of conflict including poor management, unclear job roles, inadequate training, lack of equal opportunities, and organisational change. Other causes include clash of personalities; increase in workload and needs and expectations not being met. See causes of conflict in the workplace.
4. Try to prevent conflict
As an employer, you should try to learn why conflicts occur and then develop processes to address them. Some areas to consider include developing a strategy for managing conflict, explaining plans for change, involving employees in decision-making, rewarding staff fairly, and ensuring managers are properly trained in conflict management and effective communication. It's also important to value employees, treat them fairly, encourage initiative, and try to balance employees' personal and business needs. See preventing conflict.
5. Have a formal grievance procedure in place
Where possible, you should encourage employees to settle any grievances informally, but you should also have formal procedures available to your employees. Doing this allows you to give reasonable consideration to any issues that cannot be resolved informally and deal with them fairly and consistently. See managing conflict: formal complaints procedures.
Also on this siteContent category
Source URL
/content/managing-conflict-five-top-tips
Links
Promoting gender equality - Terex (video)
In this guide:
- Prevent discrimination and value diversity
- Equality law and types of discrimination
- Avoid discrimination when recruiting staff
- Discrimination when deciding who to employ
- Sex, maternity and pregnancy discrimination
- Gender balance in STEM businesses
- Equal pay and conditions
- Gender reassignment discrimination
- Marriage and civil partnership discrimination
- Age discrimination
- Discrimination against disabled people
- Discrimination on the grounds of race
- Workplace discrimination due to religious belief, political opinion or philosophical belief
- Discrimination on the grounds of sexual orientation
- Discrimination over membership or non-membership of unions
- Monitoring equality and diversity - employer responsibilities
- Promoting equality and diversity
- Equality and contracting with the public sector
- Addressing gender imbalance in the STEM industry - Exploristics Ltd
- Promoting gender equality - Terex (video)
Equality law and types of discrimination
Preventing discrimination and the common areas of equality law.
It is unlawful to discriminate on the grounds of:
- sex
- pregnancy and maternity leave
- being married or in a civil partnership
- gender reassignment
- disability
- race
- age
- sexual orientation
- religious belief, similar philosophical belief or political opinion
- trade union membership or non-membership
- status as a fixed-term or part-time worker
Who the legislation applies to
The equality laws ban discrimination by all employers, regardless of their size, and offer protection against unlawful discrimination to:
- job applicants
- employees
- contract workers
In the field of employment and occupation the laws also ban discrimination by some service providers against their service users or prospective users, such as:
- institutions of further and higher education
- employment agencies
- providers of vocational training
- providers of vocational qualifications
The laws also ban discrimination by a number of other occupational bodies, such as:
- trade associations and trade unions against their members or prospective members
- the trustees and managers of occupational pension schemes against members or prospective members
- partnerships against their partners or prospective partners
The types of discrimination
There are generally four types of discrimination:
- direct discrimination - treating somebody less favourably on the grounds of sex, race, religion etc. This can also include treating somebody less favourably because of their association with a person who has a particular characteristic, eg a disabled person or a gay person, etc
- indirect discrimination - applying a rule to all individuals equally but which in practice causes greater disadvantage for members of one group compared to those in another, eg women compared to men, black people compared to white people, and which cannot be justified
- harassment - see bullying and harassment
- victimisation - treating someone unfairly because, for example, they plan to raise, or have raised, a discrimination-related grievance or they have supported someone else in raising such a grievance
The Equality Commission website provides further information about the definitions of discrimination.
Although some of the above also apply to discrimination against disabled people, there are also some other special types of disability discrimination - see discrimination against disabled people.
Is discrimination always unlawful?
The types of discrimination known as harassment and victimisation are always unlawful.
A decision that is directly discriminatory will normally be unlawful unless:
(a) in an age discrimination case, the decision can be objectively justified,
or
(b) in any other case, an employer can rely on a statutory exception, such as-- a genuine occupational requirement exception where the job needs to be done by a person who has a particular characteristic (eg the job holder needs to be a woman in order to preserve the decency and privacy of women service-users who may be undressed)
- a positive action exception where an employer is taking action to encourage members of an under-represented or disadvantaged group to apply for work with them (eg by adding the following statement to a job advertisement: "we would particularly welcome applications from Roman Catholics and women").
A rule or practice (eg a job selection criterion) that is indirectly discriminatory will normally be unlawful unless it can be objectively justified or is permitted by another statutory exception (eg an exception for positive action).
For example, if an employer has a general rule that puts women or people with a particular religious belief at a greater disadvantage compared to others but the reason for applying that rule is reasonably necessary and genuinely helps the employer to meet a legitimate aim, then the rule may be justified and lawful.
Where discrimination can occur
The equality legislation affects all areas of employment including:
- recruitment
- terms and conditions
- promotions and transfers
- the provision of training
- the provision of pay and benefits
- dismissal, retirement or redundancy
- occupational pensions
- work placement opportunities
- disciplinary procedures
- performance and attendance management procedures
- the way the work is arranged and performed
- the physical features of an employer's premises
- how employees behave towards one another (eg harassment and bullying)
Discrimination can also occur after an employment contract has ended, eg a former employee can bring a discrimination claim after they have left if they get an unfavourable reference because they threatened to bring a discrimination claim.
Industrial tribunal claims and discrimination
Aggrieved individuals have the right to bring their complaints of alleged discrimination in employment to the Fair Employment Tribunal, in the case of complaints of religious, similar philosophical belief or political discrimination, or to an industrial tribunal, in the case of all other equality grounds.
Any claim to an industrial tribunal will normally have to be brought by the claimant concerned within three months of the alleged discriminatory act occurring. However, in cases of religious, similar philosophical belief, or political discrimination, claims in the Fair Employment Tribunal normally have to be brought within three months of the claimant's date of knowledge of the alleged act of discrimination or within six months of the date of the alleged act, whichever is the earlier.
Mandatory Early Conciliation
Any person who is considering bringing a claim to a tribunal must first make an application to the Labour Relations Agency for Early Conciliation, giving the latter an opportunity to try to resolve the matter. When a person makes an Early Conciliation notification the normal tribunal time-limit clock will stop for a period up to one calendar month during which conciliation can take place. The Conciliation Officer will also have the power to extend for a further 14 days providing there is a reasonable prospect of an agreement and that both parties agree.
Furthermore, in the case of current employees, the tribunal would expect them to raise a formal grievance with you before bringing the claim. See managing conflict. If they fail to do so, it may reduce the amount of any compensation it may award to the employee by up to 50%.
Read more on handling grievances.
There are no length-of-service or age requirements for bringing a discrimination claim and claimants do not need to have left your employment nor even to be your employee (eg an unsuccessful job applicant may bring a complaint).
For their claim to succeed, the claimant will first need to prove the existence of facts from which the tribunal could conclude that you have committed an act of unlawful discrimination.
If the claimant is able to do this, you must prove to the tribunal that you did not commit the unlawful act.
If an industrial or fair employment tribunal does in fact find that unlawful discrimination has occurred, penalties can be high, since there is no statutory cap on compensation levels.
It's very important to remember that, as a business owner or manager, you may be held responsible for any discriminatory action by your employees if you cannot show that you took such steps as are reasonably practicable to try and prevent such action occurring - see monitoring equality and diversity - employer responsibilities and promoting equality and diversity.
Developed withActionsAlso on this siteContent category
Source URL
/content/equality-law-and-types-discrimination
Links
Avoid discrimination when recruiting staff
How to adhere to equality legislation during the recruitment process.
You must avoid discrimination during the recruitment and selection process. This is a legal requirement and also gives you the best chance of getting the right person for the job.
Fair recruitment and selection process
Remember that job applicants - ie people you don't actually employ - might be able to make an industrial tribunal claim against you if they believe you didn't select them for a job because you discriminated against them unlawfully.
When defending discrimination complaints, those employers who can provide evidence that demonstrates that they properly followed fair recruitment procedures will greatly increase their chances of persuading a tribunal that they did not discriminate unlawfully when making their selection decisions.
Detailed guidance on fair recruitment and selection
For detailed guidance on how to adopt and follow fair recruitment and selection procedures, download the Equality Commission's Unified Guide to Promoting Equal Opportunities in Employment (PDF, 443K).
Monitoring during recruitment
Note that businesses in Northern Ireland with more than ten employees (working 16 or more hours per week) must register with the Equality Commission and thereafter conduct monitoring of the community background and sex of their job applicants during recruitment. For this purpose, community background is a reference to whether people are members of the Protestant or Roman Catholic communities in Northern Ireland.
Download an Equality Commission step-by-step guide to fair employment monitoring (PDF, 410K).
Businesses meeting the above criteria are not required to monitor their job applicants under any other of the equality categories (such as race, disability, age, sexual orientation, etc.), but it is good practice to do this too and the Equality Commission encourages employers to do it.
For guidance on how to do this, download the Equality Commission's Guide to Employment Monitoring (PDF, 5.46MB).
Job descriptions and personnel specification
The Equality Commission strongly recommends that you prepare job descriptions and personnel specifications for the jobs in your organisation. These will help you to select the best person for each job and to explain your decisions in non-discriminatory terms, if you are later challenged.
When writing the job description and person specification, you should state clearly what tasks the person will have to do and what skills they will need. Job descriptions should accurately describe the genuinely essential duties of the post.
Personnel specifications should accurately describe the relevant, non-discriminatory, and objectively justifiable requirements to be met by the post-holder. The specification should not have any requirements that are not directly related to the job.
For example, for a position as a fork-lift truck driver, the job specification should not state that the successful candidate needs good written English as this is probably not essential for the job. However, in an editorial or administrative role this would be reasonable criterion.
Job advertisements
Employers should advertise all posts widely to ensure that as many eligible and suitably qualified candidates as possible have an opportunity to apply. It is unlawful for a job advertisement to specify that the applicant must be of a particular gender, race, etc - unless being of that gender, race, etc is a genuine occupational requirement. The circumstances in which an employer can rely on a genuine occupational requirement are narrowly defined. If you wish to rely on one, you should contact the Equality Commission for advice.
It is good practice to place an equal opportunities statement in job advertisements. You can find example statements in Chapter 10C of the Equality Commission's Unified Guide to Promoting Equal Opportunities in Employment (PDF, 410K).
Disability discrimination
It is unlawful to publish job advertisements that state or imply that any candidate's success depends to any extent on them not having, or not having had, a disability, or indicate the employer's reluctance to make reasonable adjustments. In addition, third-party publishers, eg newspapers, are liable if they publish discriminatory advertisements.
However, note that you can treat disabled people more favourably by advertising a job as being open only to disabled applicants. See discrimination against disabled people.
Age discrimination
To avoid age discrimination it is advisable not to use such phrases as "young and dynamic", "would suit someone who has just qualified", "minimum of ten years' experience" or "must be educated to degree level" unless the criterion or statement can be justified by the genuine needs of the job. If you are in doubt about being able to justify this, it would be better not to include or apply the criterion or statement. You could also contact the Equality Commission for advice.
Genuine occupational requirements
In some circumstances, you can state that being of a particular sex, race, religion/belief, age or sexual orientation is an occupational requirement for the job.
For example, it may be possible to set the following job criteria, so long as they are genuine:
- That only women can do a particular nursing or caring job because there is a need to preserve privacy or decency in situations where the job-holder will be in physical contact with other women who might reasonably object to men doing the job (eg helping patients to use toilet facilities, wash or dress themselves).
- In a religious organisation, it may be possible to require a job holder to be heterosexual, but only where the nature of the particular job and the context in which it is carried out requires this in order to avoid conflicting with the strongly held religious convictions of a significant number of the religion's followers. So, the requirement might apply to a job in which the post-holder teaches Bible classes, but is unlikely to apply where there is no genuine religious aspect to the post-holder's job (eg they are a caretaker or book-keeper).
Job application forms
Employers should draft structured application forms for use in all recruitment exercises. If you use application forms, you should only ask applicants to provide relevant personal details that are relevant to the job selection criteria and to the administration of the selection process eg name, address etc.
See recruitment forms and templates.
However, there may be certain information you need to ask for in order to avoid discrimination during the selection process. For example, you should ask applicants to indicate if they have any special requirements should they be required to attend an interview or other selection process.
You should invite disabled applicants to indicate any relevant effects of their disability and to suggest adjustments that might help them overcome any disadvantages they might expect to encounter in the recruitment process.
If the applicant's response reveals or suggests that they are disabled, you should take reasonable steps to confirm whether or not they are disabled under the Disability Discrimination Act 1995. If so, you would have a legal duty to make reasonable adjustments, eg by holding the interview in an easily accessible room or allowing extra time for selection tests. Read Equality Commission guidance on recruiting people with disabilities.
If a disabled applicant asks for an application form in an accessible format you should comply with the request if it is reasonable to do so.
It is good practice to omit from application forms questions that relate to religious or similar philosophical belief, political opinion, race or ethnicity, nationality, marital, civil partnership or family status, age, sex or gender reassignment, and sexual orientation. Questions about job applicants' health or medical history should not be included in the application form. You may, however, seek and consider such information in appropriate circumstances.
For example, it is good practice to include questions about personal characteristics that are being collected wholly for equal opportunities monitoring purposes, such as sex, community background, race etc, on a diversity monitoring form that you can separate from the main application. Selectors should never be provided with this information.
Interviewing candidates
You should ensure that individuals who are called on to serve as interview panel members have received appropriate equal opportunities training. When interviewing people for a job there are certain questions you should not ask, such as whether a candidate is married, is a partner in a same-sex civil partnership, or has plans to have children.
If a candidate has informed you in advance that they are disabled you should ask them if there are any reasonable adjustments you might need to make to enable them to attend and participate in the interview.
Job interviews should be constructed in a structured and systematic way. The interview panel members should meet prior to the interview stage to agree and set:
- selection criteria and relative weightings, which are objectively justifiable and which directly and clearly correspond to the criteria described in the job description and personnel specification
- suitable interview questions which directly and clearly correspond to the criteria described in the job description and the personnel specification
- standardised system of scoring for use throughout the process
Read Equality Commission guidance on shortlisting and interviewing.
Selection testing
You should only use selection tests that provide relevant, reliable, and valid assessments of the applicant's abilities to perform the duties of the job, and which have been assessed as having no discriminatory impact on any of the statutory equality grounds.
You must make sure that tests for job applicants are not unlawfully discriminatory. For example, a written English test would discriminate against those whose first language is not English - although you could justify this if having good written English was necessary for the job.
You may have to make reasonable adjustments to adjust a test for a disabled applicant if they would otherwise be substantially disadvantaged compared with a non-disabled person, eg by giving an applicant who is disabled due to dyslexia more time to complete it.
Recruitment record-keeping
You must always be able to justify your decision to recruit a particular person. Therefore, you should document the recruitment process as much as possible. Documentation should be retained for at least twelve months.
This will help you provide evidence to an industrial or fair employment tribunal if you are faced with a claim of unlawful discrimination.
Developed withAlso on this siteContent category
Source URL
/content/avoid-discrimination-when-recruiting-staff
Links
Discrimination when deciding who to employ
It is unlawful for you to discriminate when making recruitment decisions.
The anti-discrimination laws make it unlawful for you to discriminate against job seekers on the grounds of age, sex, pregnancy and maternity leave, gender reassignment, sexual orientation, married/civil partnership status, disability, race, religious or similar philosophical belief and political opinion.
The general rule is that it is unlawful for you to make recruitment decisions on any of these grounds unless you can rely on a statutory exception as a defence, such as where the characteristic in question is a genuine occupational requirement, or, in cases of age discrimination, where the age criterion is justified, ie where it is shown to be a proportionate means of achieving a legitimate aim.
Outreach positive action
If your analysis of monitoring data reveals imbalances in applicant or staff numbers in terms of race, sex, etc you can use positive action to encourage members of the under-represented group to take up opportunities for work, eg by having job advertisements stating that applications from, for example, women, or minority ethnic groups will be particularly welcome. However, the advertisement should still state that the final recruitment decision will be based solely on merit.
You should keep in mind that if you make a recruitment decision based on an individual's religion, race, sex, age or sexual orientation, etc even if that particular group is under-represented in your workforce, this would be considered direct discrimination and is likely to be unlawful.
It is, however, permissible to treat disabled people more favourably than non-disabled people when making selection decisions.
View Equality Commission guidance on taking positive action when recruiting people with disabilities.
View Equality Commission employer guidance on positive action in relation to all other equality grounds.
Checking the right to work in the UK
You must be sure that your chosen candidate has the right to work in the UK - see ensuring your workers are eligible to work in the UK.
However, you must take care to avoid race discrimination while carrying out the necessary checks.
Developed withAlso on this siteContent category
Source URL
/content/discrimination-when-deciding-who-employ
Links
Sex, maternity and pregnancy discrimination
The types of sex discrimination and the rights of employees claiming to have suffered unfair treatment.
As well as outlawing discrimination against both men and women on the grounds of sex, the sex equality legislation also bans discrimination against women on the grounds of pregnancy and maternity leave.
Direct sex discrimination
Direct sex discrimination would occur if, for example, an employer refused to recruit a woman merely because she has two young children but where he would not refuse to recruit a man merely because he has two children of the same age.
Equally, direct sex discrimination against a man would occur if, for example, an employer refused to recruit or dismissed a man merely because he is a man.
Note that it may sometimes be permissible to state that a job holder must be male or female where being of that sex is a genuine occupational requirement - see discrimination during the recruitment process.
Direct pregnancy or maternity leave discrimination would occur if, for example, an employer dismissed a woman merely because she is pregnant, or because she asked to take maternity leave, or is exercising or has exercised her statutory right to take maternity leave.
Indirect sex discrimination
Indirect sex discrimination might occur if, for example, an employer stated that a job could only be done by someone willing to spend long periods of time away from home. This potentially discriminates against women who generally have greater childcare responsibilities than men and who, as a result, are likely to find it more difficult to spend time away from home. However, this kind of job criterion or condition would be lawful if it can be justified, for example, if the job was for a salesperson who had to go abroad to meet customers face to face, then there may be no reasonably alternative way of doing the job.
Sexual harassment
The law also makes sexual harassment - and harassment related to sex - explicitly unlawful in employment or vocational training. Sexual harassment can include inappropriate touching, requests for sexual favours, insensitive jokes of a sexual nature, displays of sexually explicit material, sexual innuendos or lewd comments or gestures. It also includes the circulation of lewd emails, even if this is not actually sent to the person being harassed. See sexual harassment guidance from the Labour Relations Agency.
For more on these types of discrimination and discrimination law in general, see equality law and types of discrimination.
Developed withActionsAlso on this siteContent category
Source URL
/content/sex-maternity-and-pregnancy-discrimination
Links
Gender balance in STEM businesses
Guidance on promoting gender balance in your STEM business.
In Northern Ireland, there is an ongoing gender gap in the science, technology, engineering and mathematics (STEM) industries.
The Equality Commission is working with the Department for the Economy (DfE) and the STEM Business Group to address this gender imbalance.
Benefits of promoting gender balance
Promoting diversity and enhancing the advancement of women can bring many benefits to your business including:
- a solution to skills shortages
- access to a broader base of talent
- increased innovation potential
- stronger financial performance
How you can improve gender balance
There are a number of ways that you can improve gender balance in your business.
If you are able to offer a placement or apprenticeship to a young person, they will gain important skills and improve the knowledge of their industry. Read more on providing work experience opportunities and training and development programmes.
In addition, you could sign up to the STEM Charter, which enables STEM businesses to demonstrate their commitment to equality of opportunity for women in employment.
You could also join the STEM Employers Equality Network, which brings employers together to discuss common employment issues, share good practice and identify challenges.
Read guidance from the Equality Commission about these STEM initiatives.
Case study
See how Belfast-based business Exploristics Ltd has addressed gender imbalance in the STEM industry.
Developed withActionsAlso on this siteContent category
Source URL
/content/gender-balance-stem-businesses
Links
Equal pay and conditions
How to ensure you provide equal pay and conditions for male and female employees.
The Equal Pay Act (NI) 1970 promotes the principle that men and women should receive equal pay for equal work.
The Act aims to achieve its objective by incorporating an equality clause into all contracts of employment. The effect of this is to give each employee a contractual right to receive equal pay with any employee of the opposite sex who is doing:
(a) work that is the same or broadly similar (ie 'like work'); or
(b) work which is different, but which is of equal value in terms of the demands of the jobs (ie 'work of equal value'); or
(c) work which has been rated as equivalent under a job evaluation scheme (ie 'work rated as equivalent').'Pay' includes not only wages/salary but also all other contractual terms and conditions.
Therefore, even if you pay men and women the same basic pay for the same job, their pay may still be unequal if other benefits, eg a company car and private healthcare, are different for men and women.
Work may be different from that of a colleague of the opposite sex but it can be considered of equal value if it is similar or the same in terms of the demands of the job, or if it has been rated as equivalent under a job evaluation scheme.
Read more on equal pay - the law and best practice.
Claiming for equal pay
The law provides a procedure by which an employee can take a claim for equal pay to an industrial tribunal. In the course of an equal pay claim, you may be called upon to explain and justify your pay practices and arrangements.
Pay systems review is the most appropriate method of ensuring that a pay system delivers equal pay free from sex bias.
Download the Equality Commission code of practice on equal pay (PDF, 538K).
You may be able to justify differences in pay as long as you can show that gender was not a factor, eg you could pay more to employees who:
- work in an area where the cost of living is higher
- you want to retain as you would find it difficult to replace them
Gender pay gap reporting
Some large employers in Great Britain, ie those who employ more than 250 employees, are obliged to publish annually a report outlining information about the pay received by their male and female employees, such as the average differences between the pay that each group receives.
Employers in Northern Ireland are not yet obliged by law to do the same in respect of their employees here. However, it is anticipated that a similar duty will be imposed on some employers here at some future, but as yet unknown, date.
The Equality Commission would encourage employers to begin preparing for this now. Further advice can be obtained by contacting the Equality Commission directly.
Developed withAlso on this siteContent category
Source URL
/content/equal-pay-and-conditions
Links
Gender reassignment discrimination
It's unlawful to discriminate against a job seeker or employee on the grounds that they have undergone, are undergoing or intend to undergo gender reassignment.
The Sex Discrimination (NI) Order 1976 makes it unlawful to discriminate against a job seeker or employee on the grounds that they have undergone, are undergoing or intend to undergo gender reassignment.
'Gender reassignment' means a process which is undertaken under medical supervision for the purpose of reassigning a person's sex by changing physiological or other characteristics of sex, and includes any part of such a process.
If an employee is absent from work as a result of undergoing gender reassignment, it's also unlawful to treat that employee less favourably because of those absences than you would treat another employee who is off sick for another reason and a similar period.
Someone undergoing gender reassignment (a 'trans person') is likely at some stage in the process to be living or to begin living, as a member of the opposite sex. Inevitably this may entail a wish on their part to use the appropriate toilet or changing room facilities of their acquired sex.
As an employer, you will therefore need to make arrangements for this. It would be best to begin that process by discussing with the individual when they wish to change from using one set of facilities to the other and obtain their views about how they would like the issue to be handled. This will probably be during the 'social gender' transition when they present as members of the adopted sex even though they may not have completed the gender reassignment process.
Other employees may object to sharing facilities in these circumstances. While you may take account of their reasonable sensibilities, you should remind objectors that their feelings do not over-ride the legal rights of trans employees and, also, that a failure to treat others with dignity and respect could be seen as a breach of your equality policy and could amount to a disciplinary issue For advice on managing the situation where an individual is undergoing gender reassignment, you can call the Equality Commission Employer Helpline on Tel 028 90 500 600.
Once a trans person's gender reassignment has progressed far enough, they can eventually apply for a gender recognition certificate (GRC).
Once they have a GRC, they will be issued with a new birth certificate in the acquired gender. Where a full GRC is issued, the person's gender becomes for all purposes the acquired gender (so that, if the acquired gender is the male gender, the person's sex becomes that of a man and, if it is the female gender, the person's sex becomes that of a woman). This would mean that you would have to treat a male-to-female trans person with a GRC as a woman and, for example, change your personnel records to reflect this.
Developed withActionsAlso on this siteContent category
Source URL
/content/gender-reassignment-discrimination
Links
Marriage and civil partnership discrimination
Discrimination law in relation to marriage and civil partnerships.
You must not discriminate against a job seeker or employee because they are married or in a civil partnership.
Note that you must treat married employees and employees in civil partnerships in the same way. This means that any benefit such as private healthcare that is available to the spouses of employees should also be made available to employees' civil partners.
However, you can give benefits to employees who are married or in civil partnerships, but not to those who are unmarried or not in civil partnerships.
Developed withActionsAlso on this siteContent category
Source URL
/content/marriage-and-civil-partnership-discrimination
Links
Age discrimination
How employers can ensure they are following the law on age discrimination during the recruitment process and when exercising redundancy procedures.
It is generally unlawful for an employer to discriminate on the grounds of age - ie to treat individuals of any age less favourably than others on the grounds of age.
Age discrimination exceptions
There are limited circumstances when age discrimination can be lawful - for example:
- if there is a genuine occupational requirement - ie if you are producing a play that has parts for older or younger characters
- if there are legal reasons - ie where people must be at least 18 years old to serve alcohol
- if there is an objective justification - ie the employer must show real evidence that they are pursuing a legitimate aim and that the age restriction is a proportionate means of achieving that aim
Exceptions to age discrimination are rare and any should be considered carefully. Unjustified age discrimination can be challenged and there is no statutory limit on how much an industrial tribunal can award.
Direct age discrimination
Direct age discrimination would occur if, for example, an employer refused to employ people under the age of 30, believing them to be unreliable (as such a reason, being nothing more than a negative stereotype, is unlikely to be justifiable). It would also be direct age discrimination to have, without lawful justification, a compulsory retirement age for your employees (no matter whether it is set at 55, 60, 65 or 70 years old or at any other age).
Indirect age discrimination
Indirect age discrimination would occur if, for example, an employer for recruitment purposes only advertised jobs in magazines aimed at young people - this may discriminate against older people as they are less likely to subscribe to the magazine; or introduced a benefit only for employees with more than ten years' service - fewer younger employees are likely to have enough service to qualify. However, it might be possible to justify this type of discrimination if it was reasonably necessary to do it in order to achieve some legitimate business aim, such as rewarding staff experience or encouraging staff retention.
Note that it may be possible to state that a job holder must be of a certain age where being of that age is a genuine occupational requirement - see discrimination during the recruitment process.
For more information on these and other forms of discrimination, see equality law and types of discrimination.
Avoiding age discrimination
You should check that your recruitment process is non-discriminatory, eg aim to place advertisements in publications read by a range of age groups, and avoid using terms which imply a particular age group, such as 'mature', 'enthusiastic', 'highly experienced' or 'recent graduate'.
See discrimination during the recruitment process.
You must also make sure that your redundancy procedures are based on business needs rather than age, eg it could be discriminatory to select employees for redundancy solely on the basis of 'last in, first out'.
Developed withActionsAlso on this siteContent category
Source URL
/content/age-discrimination
Links
Discrimination against disabled people
Understand how discrimination against disabled people can occur in the workplace and how to avoid it.
Under the Disability Discrimination Act 1995, it amounts to unlawful disability discrimination if an employer:
- Treats a disabled employee or job applicant less favourably than others because of their disability eg an employer refuses to employ someone even though they are suitable for the job, simply because they are a wheelchair user. This is direct disability discrimination, which can never be justified.
- Treats an employee or job-seeker less favourably than an appropriate comparator for a reason related to their disability eg an employer dismisses an employee primarily because of their high long-term absence levels but in a situation where the absence is related to their disability. This is referred to as disability-related discrimination. The appropriate comparator in these cases is a non-disabled person who is otherwise in a similar position to the disabled employee (e.g. a non-disabled employee with a similar absence record). However, the employer may be able to justify this type of discrimination in certain circumstances. This type of discrimination cannot arise if the employer didn't know and couldn't reasonably have been expected to know that the person had the disability.
- Fails to comply with its duty to make a reasonable adjustment for a disabled employee/job applicant. This type of discrimination cannot be justified and will be unlawful. However, the employer is not required to make reasonable adjustments if the employer doesn't know - or could not reasonably be expected to know - that the employee/applicant is disabled and is likely to be placed at a substantial disadvantage compared with non-disabled people. However, the employer must do all it can reasonably be expected to do to find out whether this is the case.
- Subjects a disabled employee to disability-related harassment eg making derogatory comments about disabled people generally, or making fun of an employee's particular disability.
Victimisation
Victimisation is also unlawful discrimination under the Act, ie it is unlawful for an employer to treat an employee (the victim - whether a disabled or non-disabled person) unfairly because they have, or the employer believes they have:
- brought proceedings, or given evidence or information in connection with proceedings brought under the Act
- done anything else under the Act
- alleged someone has contravened the Act
For example, a disabled employee alleges discrimination because his employer refuses to promote him. A colleague gives evidence at the tribunal on the disabled employee's behalf and, as a result, the employer makes the colleague redundant. This amounts to unlawful victimisation (as well as unfair dismissal).
The law also makes it unlawful to discriminate against a person because they associate with someone who is disabled.
See equality law and types of discrimination.
What counts as a disability?
In general, the Disability Discrimination Act 1995 considers someone to be disabled for the purposes of the Act if they have a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.
However, there are special rules for assessing whether people with progressive or recurring conditions meet the definition. Also, some people are automatically deemed to be disabled people, ie but only those with HIV infection, cancer, and multiple sclerosis and those with severe disfigurements.
Certain conditions are not regarded as impairments for the purposes of the Act, eg drug or alcohol addiction or a tendency to start fires, steal or physically abuse others, or visual impairments that are easily correctable by wearing glasses or contact lenses. The rule excluding drug addiction does not, however, exclude addiction to properly prescribed medications.
Read Equality Commission guidance on the different types of discrimination.
For more on discrimination law in general, see equality law and types of discrimination.
Reasonable adjustments
Employers have a legal duty to make reasonable adjustments to any provision, criterion or practice, or to physical features of their premises, to enable a disabled person to work or continue working if they would otherwise be at a substantial disadvantage compared with non-disabled workers.
Reasonable adjustments often involve little or no cost to your business. See how to provide access and facilities for disabled people.
You can also download the Equality Commission disability code of practice (PDF, 635K).
In addition, Disability Action's Hard at Work report highlights key actions needed to increase equality in employment for disabled people in Northern Ireland.
Developed withActionsAlso on this siteContent category
Source URL
/content/discrimination-against-disabled-people
Links
Discrimination on the grounds of race
Understand how race discrimination can occur in the workplace and how to avoid it.
It's unlawful for an employer to discriminate against a job seeker or employee on the grounds of:
- race
- national origin
- ethnic origin
- colour
- nationality, including citizenship
It is deemed to be discrimination on the grounds of race to discriminate against a person because they are a member of the Irish Traveller Community.
Segregation of employees on the grounds of race is also unlawful.
Direct discrimination would occur if, for example, an employer refused to employ someone because they were not white or because they were English.
Indirect discrimination would potentially occur if, for example, an employer refused to employ people who could not write in English. That job criterion would not be unlawful, however, if it could be justified by reference to the needs of the job, for example, where an ability to read and write in English was necessary for the job.
Note that you may be able to state in a person specification that the job holder must be of a particular race, national origin, etc where being of that race, national origin etc is an occupational requirement - see discrimination during the recruitment process.
For more on these types of discrimination and discrimination law in general, see equality law and types of discrimination.
Developed withActionsAlso on this siteContent category
Source URL
/content/discrimination-grounds-race
Links
Workplace discrimination due to religious belief, political opinion or philosophical belief
Overview of the forms of discrimination on the grounds of religious belief, similar philosophical belief or political opinion.
It is unlawful for an employer to discriminate against someone on the grounds of:
- religious belief
- similar philosophical belief
- political opinion
Discrimination on any of these grounds may include discriminating against a person because they do not hold a particular religious or similar philosophical belief or political opinion (eg discriminating against a person because they are an atheist) or because you believe that they may hold a particular belief or political opinion (eg discriminating against a person because you think, perhaps wrongly, that they are an atheist or a Protestant or a Catholic).
Discrimination on religious grounds
'Religious belief' for the purposes of equality law covers any religious belief or the absence of one (eg atheism).
Direct discrimination on religious grounds would occur if, for example, an employer-paid Christians more than non-Christians or dismissed a Christian (or an atheist) because they are married to a Muslim.
Indirect discrimination on religious grounds would potentially occur if a requirement for working in a butcher's shop was that employees had to handle pork and pork products. This would potentially indirectly discriminate against employees who are observant Muslims and Jews, who regard pork meat as unclean. However, this job duty might be justified if the butcher could show that it was reasonably necessary for all his employees to perform it, such as, for example, where there is no practicable way to arrange the work so that this one employee does not have to perform the job duty.
Furthermore, the law would not require the butcher to cease selling pork.
Discrimination on similar philosophical belief
Case law indicates that the phrase 'similar philosophical belief' covers beliefs about weighty and substantial aspects of human life and behaviour. They must also attain certain levels of cogency, seriousness, cohesion, and importance; and be worthy of respect in a democratic society, be not incompatible with human dignity, and be not in conflict with the fundamental rights of others. Examples might include humanism, pacifism, veganism, spiritualism.
Discrimination due to political opinion
Political opinion for the purposes of equality law covers any lawful political opinion and includes long-established opinions such as Communism, Socialism, Conservatism, Ulster Unionism, Irish Nationalism, and more recent ones such as being in favour of, or opposed to, gay marriage. However, the protection of the law does not apply to any political opinion supporting or accepting the use of violence for political ends connected with the affairs of Northern Ireland or for putting the public, or a section of the public, in fear.
Note that you may be able to state that a job holder must be of a particular religion or belief where being of that religion or belief is a genuine occupational requirement - see discrimination when recruiting staff.
For more on these types of discrimination and discrimination law in general, see equality law and types of discrimination.
Developed withActionsAlso on this siteContent category
Source URL
/content/workplace-discrimination-due-religious-belief-political-opinion-or-philosophical-belief
Links
Discrimination on the grounds of sexual orientation
An overview of the forms of discrimination on the grounds of sexual orientation and the regulations that apply.
It is unlawful to discriminate against a job seeker or employee on the grounds of sexual orientation.
The term 'sexual orientation' means a sexual orientation towards:
- people of the same sex, ie gays and lesbians
- the opposite sex, ie heterosexuals
- the same and opposite sex, ie bisexuals
Direct discrimination would occur if, for example, an employer refused to employ a gay man because he is gay or a heterosexual woman because the employer believes wrongly that she is gay or bisexual.
Indirect discrimination would potentially occur if, for example, an employer is willing to accept applications for a job vacancy from all persons, regardless of their sexual orientation, but then only places the job advertisement in newspapers and magazines aimed at people who are gay or lesbian. As heterosexuals tend not to read such publications, they may be less likely to know that they can apply for the vacancy. The employer's action will be unlawful unless it can be objectively justified.
Note that you may be able to state that a job holder must be of a particular sexual orientation where being of that sexual orientation is a genuine occupational requirement - see discrimination during the recruitment process.
Read Equality Commission guidance on sexual orientation discrimination law.
For more on these types of discrimination and discrimination law in general, see equality law and types of discrimination.
Developed withActionsAlso on this siteContent category
Source URL
/content/discrimination-grounds-sexual-orientation
Links
Discrimination over membership or non-membership of unions
The law surrounding discrimination over membership or non-membership of trade unions.
Refusal to employ
Employees have the right not to be refused employment because they:
- are or are not a member of a trade union
- used to be or used not to be a member of a trade union
- are planning to join or are refusing to join a trade union
Any withholding of a job offer for membership or non-membership of a trade union could lead to a claim at an industrial or fair employment tribunal. However, unlike other forms of unlawful discrimination, there is a limit of the amount of compensation that a tribunal can award.
Unfair treatment during employment
An employer must not treat workers - ie not just employees - unfairly during their employment where the treatment aims to prevent the worker:
- becoming a member of or leaving a trade union
- carrying out trade union activities at an appropriate time
- making use of trade union services at an appropriate time
'Trade union activities' includes voting in a trade union ballot but doesn't include taking industrial action.
An 'appropriate time' may be, for instance, outside working hours, during an employee's lunch break, or at a time when the employer has agreed that they may take part in trade union activities.
This unfair treatment could be, for example, threats of dismissal or refusal to promote.
Unfair dismissal
It is automatically unfair to dismiss an employee on trade union membership grounds, eg because they refused to leave a trade union.
For more on automatically unfair dismissals, see dismissing employees.
Developed withAlso on this siteContent category
Source URL
/content/discrimination-over-membership-or-non-membership-unions
Links
Monitoring equality and diversity - employer responsibilities
How to measure the effectiveness of your equality and diversity policy.
Monitoring community background and sex
Employers with more than 10 employees, each working 16 or more hours per week, must register with the Equality Commission and must thereafter monitor the community background composition and sex of their job applicants and employees. They must also submit that information in a report to the Equality Commission every 12 months.
Furthermore, they must review that information every three years with a view to determining whether they are providing fair participation in employment to members of the Protestant and Roman Catholic communities in Northern Ireland. Where they determine that they are not providing such fair participation, they must consider taking affirmative action.
Read Equality Commission guidance about your monitoring duty.
Monitoring other equality grounds
For many employers, ie those in the private and voluntary sectors in particular, it is not, subject to the above, mandatory to monitor the other equality characteristics of your workforce, such as race, disability, age, or sexual orientation.
However, equal opportunities monitoring is an important means of demonstrating and implementing your commitment to promoting equality of opportunity on all equality grounds. It can assist you in identifying barriers that prevent access to employment and career development for certain groups of people and develop solutions, such as positive action plans or alternative policies and practices.
Therefore, it is good practice to monitor whether your equality policy is working effectively on all equality grounds.
For guidance on how to do this, download the Equality Commission's Guide to Employment Monitoring (PDF, 5.46MB).
If you find that it isn't working, ie you find that your workforce is not as diverse as it should be, it would be good practice to find out why and take action to improve the effectiveness of the policy.
For example, if you find that non-white people are underrepresented in your workforce, you could take positive action, eg include text in job advertisements encouraging members of minority ethnic groups to apply - see promoting equality and diversity.
Developed withActionsAlso on this siteContent category
Source URL
/content/monitoring-equality-and-diversity-employer-responsibilities
Links
Promoting equality and diversity
How to promote equality of opportunity in your business.
In order to demonstrate your commitment to promoting equality of opportunity, you should develop a number of key policies and procedures in important areas. The Equality Commission recommends that you have written policies covering the following areas, at least:
- an equal opportunities policy
- a harassment policy and procedure
- a grievance procedure
- a recruitment and selection policy and procedure
- a maternity policy
- a flexible working policy and procedure
- an equal pay policy
The Equality Commission has developed model policies in relation to these matters and they are available, free-of-charge, to download from the Commission's website.
Putting your policies into practice - acting like an equal opportunities employer
Having such written policies is not enough. You must also implement them and continually take reasonably practicable steps to fulfil the commitments expressed in them. Declare your commitment by stating that your organisation is an equal opportunities employer and promoting this. Fulfil your commitment to equality by acting like like an equal opportunities employer by:
- developing employment policies that reflect the equality codes of practice
- having recruitment practices that are systematic, fair and objective
- training staff to make them aware of the policies and how they should apply them
- ensuring policies and practices are followed consistently across the organisation
- making reasonable adjustments for people that need them
- appointing the best person for a job role
You should also consider carrying out an equal pay review to assure yourself that your organisation is providing men and women with equal pay for equal work.
Equality and diversity policies
It's very important to remember that, as a business owner or manager, you may be held responsible for any discriminatory action by your employees if you cannot show that you took such steps as are reasonably practicable to try and prevent such action occurring.
One of the main ways of doing this is to have equality and diversity policies of the kinds noted above, backed up by an action plan to promote the policies and ensure that they are understood and followed across the business.
Your policies should set out your commitment to promote equality and diversity in areas such as recruitment, the working environment, and pay to tackle discrimination.
It should also:
- help your employees understand what you expect of them, eg to treat their colleagues and clients with dignity and respect
- set out your employees' legal rights and obligations
Read more on equality and diversity policies.
Employment equality plan
The employment equality plan is a tool that you can use to audit your employment and service provision policies and to plan what further work you will undertake to promote good practice. It may also show up areas of your work where you are not currently meeting the requirements of the law.
Read more on how to implement an equality plan.
Equal pay reviews
Many companies have instituted equal pay reviews which aim to ensure that their male and female staff enjoy equal pay for equal work.
Equal pay reviews may be carried out by someone within the company trained to deal with equality issues or they may be conducted by an outside team of specialists.
Download the Equality Commission code of practice on equal pay (PDF, 538K).
You can also see how to set the right pay rates.
Positive action during recruitment
If your analysis of your monitoring data reveals imbalances in applicant or employee numbers in terms of race, sex, etc you can use positive action to encourage members of the under-represented group to take up opportunities for work, eg by having job advertisements stating that applications from, for example, women, or minority ethnic groups will be particularly welcome. However, the advertisement must still state that the final recruitment decision will be based solely on merit.
You should keep in mind that if you make a recruitment decision based on an individual's religion, race, sex, age, or sexual orientation, even if that particular group is under represented in your workforce, this is direct discrimination and is likely to be unlawful.
View Equality Commission guidance on taking positive action when recruiting people with disabilities.
View Equality Commission employer guidance on positive action in relation to all other equality grounds.
Developed withAlso on this siteContent category
Source URL
/content/promoting-equality-and-diversity
Links
Equality and contracting with the public sector
If you want to supply goods or services to the public sector, you may need to show how you promote equality and diversity.
When carrying out their functions, almost all public-sector bodies, eg Northern Ireland Executive departments, local councils, health, and social care trusts, the NI Housing Executive and housing associations, the Education Authority, and others, are obliged to have due regard to the need to promote equality of opportunity between nine categories of people (ie between men and women generally, between people of different religious belief, political opinion, race, age, sexual orientation, marital status and between people who have dependants and those who do not and between people who are disabled and those who are not).
This duty is called Section 75, Northern Ireland Act 1998.
The Section 75 duty does not apply to private businesses in Northern Ireland.
However, the relevant public authorities will be considering it when awarding tenders and contracts for the supply of goods and services. If you are seeking to win such contracts, the relevant body may ask you to prove that you are an equal opportunities employer. They may do this by requesting that you provide them with a copy of your equality and diversity policy or prove that you are registered with the Equality Commission (if you are obliged to be registered) and that you have not been disqualified from seeking such contracts
Therefore you may have a competitive advantage if you already have good equality and diversity practices in place. It will certainly make it easier for you to answer questions about this if asked.
Note that if you have a contract with a public body, the duty to comply with Section 75 remains with that body. But, the contract might include a term or condition that requires you to periodically show that you continue to be an equal opportunities employer and service provider and that you are continually making good faith efforts to comply with your duties under equality law.
Also on this siteContent category
Source URL
/content/equality-and-contracting-public-sector
Links
Prevent discrimination and value diversity
Addressing gender imbalance in the STEM industry - Exploristics Ltd
How the Belfast-based business actively promotes equality and diversity to address gender imbalance in the Science, Technology, Engineering and Mathematics (STEM) industry.
Exploristics is a global provider of state-of-the-art software and biostatistics services to the life sciences sector. The Belfast-based company offers key support to organisations involved in the clinical development of new healthcare breakthroughs with its statistical consultancy expertise and flagship simulation software, KerusCloud.
Aiden Flynn, founder and Chief Executive Officer (CEO) of Exploristics, explains how they have addressed gender imbalance and welcomed the business benefits of equality and diversity.
Our challenge
“Exploristics operates mainly within the STEM (Science, Technology, Engineering and Mathematics) industry. The STEM industry traditionally struggles to attract female workers. This shortage can create a gender imbalance resulting in a less diverse workforce.”
“Women pursuing a career in the STEM industry can frequently experience the challenge of balancing a fast-moving technical career with being the primary caregiver when they have a family. This situation often leads to highly skilled women dropping out of the workforce and finding it difficult to return to progress in their future careers. This pattern is typical in many leadership teams, in addition to the pay disparity women can experience in STEM careers – an imbalance similarly seen across many other industry sectors.”
Addressing gender imbalance to increase equality and diversity
“We have taken proactive steps to attract talented individuals with highly transferrable skills to work for a small company, like Exploristics, in the face of a nationwide STEM skills shortfall. These measures include attracting those working in industry and academia with competitive pay and a supportive environment for career progression alongside flexible working practices.”
“Flexible working has been important for attracting women to work for Exploristics. We are acutely aware of the need for caregivers, who are often but not always women, to be able to choose how and where they work to suit their needs. In return, the benefits to the company include having the ability to recruit and retain exceptional talent. This talent includes women who may have commenced work in a part-time role but go on to work full-time, moving into leadership roles to provide female role models for other talented and ambitious women in the company.”
“We strive to offer a diverse and inclusive working environment where all staff have an equal opportunity to learn, grow, and achieve their full potential. This setting involves access to regular training both internally and externally to support ongoing career progression. We also offer management mentoring for women hoping to attain leadership roles to help to give them both role models, practical support, and the confidence to achieve.”
“At Exploristics, we want to enable and support everybody in caregiving roles irrespective of gender or sexuality. Therefore, flexible working is available to anyone within the organisation. We have also extended paternity leave to enable fathers to participate more fully in family life at that early stage and allow them to share caregiving responsibility. As a business, we acknowledge that it can be at that key stage when caregiving roles and career opportunities become at odds with one another.”
Support to deliver equality and diversity
“Other steps to improve equality and diversity include partnering with Diversity Mark, WISE, and the NI WISE Hub Pulsar. These organisations have helped provide a structured framework that has allowed us to benchmark ourselves with other companies and facilitate change through stepwise progression. These organisations have provided valuable support in bringing practical changes in our approach to creating a more diverse and equal workplace. We were delighted to achieve Diversity Mark’s Silver Charter Mark in March 2022. This award has driven improvements in achieving STEM diversity and marking our progress as a company. It has also helped us set new targets to improve diversity and inclusion.”
Our success
“Equality and diversity are important to Exploristics and play a role in our company’s success. We work in a fast-moving and highly competitive commercial sector. To grow as a business, we recognise the importance of a highly skilled workforce with in-depth technical knowledge and experience.”
“By focusing on equality and diversity, our company can draw on a wealth of different perspectives, experiences, and ideas that evolve from bringing together a diverse team of talented people with a common goal of driving innovation.”
“We have seen more women applying for places within our graduate analytics academy, aiming for roles as statisticians, programmers, and software developers. We have almost doubled our workforce and now have more women than men working for us at these levels. Many of our projects rely on the number of statisticians available, so this investment in people has allowed the company to take on more work and increased turnover and profitability.”
“Our female staff provide excellent role models for all women who stay in STEM to pursue a career. They show them that their contribution is valuable to the sector, and if they aim high, they can reap the rewards with a successful and satisfying career in STEM.”
Also on this siteCase StudyAiden FlynnContent category
Source URL
/content/addressing-gender-imbalance-stem-industry-exploristics-ltd
Links
Prevent discrimination and value diversity
Promoting gender equality - Terex (video)
Sharon Martin, IT Service Delivery Manager at Terex, explains how promoting gender equality has benefited their business.
Sharon Martin, IT Service Delivery Manager at STEM (Science, Technology, Engineering and Mathematics) business Terex, explains how promoting gender equality has benefited their business.
Terex Corporation is a lifting and material handling solutions company.
Here, Sharon, colleague Eimear Holland, and Frank Fleming from the Equality Commission for NI explain how Terex has improved gender equality and why this has been beneficial for the business.
Also on this siteCase StudySharon MartinContent category
Source URL
/content/promoting-gender-equality-terex-video
Links